1826 questions

Windows File Explore doesn't respond

I did the four scans suggested under Maintenance and the File Explorer has stopped working. I've tried several fixes suggested on line, but nothing works. What to do?
311 views
Mar 30, 2024 at 09:33 PM

Auslogics icon for all users

I want to know how my husband can get Auslogics on his side of our computer? He tried to download the new version but encountered an error! Is there a fix for this?
319 views
Mar 30, 2024 at 08:27 PM

Auslogics Driver Updater should I cancel or wait for installation to finish?

I am trying to update my Nvidia GeForce GTX 960 driver via Auslogics Driver Updater and it's taking a very long time to install. I began the process yesterday (29/03/24) at around 7pm and expected it to take a long time to back-up the old driver setting and then download the new driver. I've come back to my computer at 30/03/24 at 1pm and it is still installing.

Should I continue to wait (and if so, for how long) or should I cancel the installation and rollback to the older driver?

I have changed my power setting to High without any permission to go to sleep so the PC has not gone into sleep mode mid-process. I have also shut down most non-critical background processes (Steam, OneDrive, etc) to let Auslogics Driver Updater have as much CPU / RAM as needed.

Thank you
306 views
Mar 30, 2024 at 12:04 PM

Search

Windows search is gone. How to reload
360 views
Mar 28, 2024 at 03:37 PM

IIS

How do I configure IIS to work on ASUS Vivobook
365 views
Mar 24, 2024 at 10:06 PM

Power cord

I have a pc and monitor and the cables got mixed up when moving house.
My monitor is Acer K222HQLBID 21.5 Inch HDMI Monitor.
My personal computer is PACKARD BELL - iMedia S 2885 Desktop PC

One of the cables is a 5amp cable and the other is a 10 amp cable. They both have the same connection at the other end to attach to the equipment.
I cannot find the manuals and am having no success online to find the answer.

Do you know which cable is for the monitor and which cable is for the personal computer.

Which devise is used with the 5 amp cable and which device is used with the 10 amp cable?
342 views
Mar 24, 2024 at 07:32 PM

BSOD

Facing constant BSOD issue
340 views
Mar 23, 2024 at 08:19 PM

Function Keys

how can I change my function key default action
1641 views
Mar 23, 2024 at 02:31 PM

Computer shuts down instead on going to sleep

My Computer shuts down instead on going to sleep. So I have to reboot to start up. Any help would be greatly appreciated.
Thank You
~Bill
331 views
Mar 23, 2024 at 04:19 AM

The graphics adapter performance

As a result of system optimization, I receive the message "The graphics adapter performance index is 8.1, which is lower than the average system performance index of 9.1. It is recommended that you replace the graphics adapter with a more powerful one."
My question: Does this affect overall system performance? What will change if I replace the video card with a more powerful one, given that I do not play video games?
320 views
Mar 19, 2024 at 02:21 AM

KB5034441

Hello,
Do you have a solution or a suggestion for the infamous Win 10 update issue KB5034441 (Win 10, x-64)?
309 views
Mar 18, 2024 at 04:10 PM

Hacked everyday

Cannot get away from hacker an person is trying my brain on how to find ip address or rid person toally on all 4 pcs. Can you help?
299 views
Mar 18, 2024 at 01:55 PM

my battery is working fine but it says its health is bad is that a problem?

So when i test my battery health it says that its health is terrible and reccomends me to change it while its working just fine should i change it or not?
304 views
Mar 14, 2024 at 02:42 AM

Epson printer is not getting on

epson printer is not getting on.
307 views
Mar 09, 2024 at 04:51 PM

Обновление системы до Windows 11

Добрый вечер!
У меня на компьютере (Lenovo) установлен Windows 10. Хочу узнать о возможности обнолвения системы до 11-й версии.
Данные по установленной системе прикрепляю ниже.

Процессор Intel(R) Pentium(R) CPU 3550M @ 2.30GHz 2.29 GHz
Оперативная память 4,00 ГБ
Код устройства B163B430-1A77-467D-95BC-BD09D727957A
Код продукта 00327-60000-00000-AA544
Тип системы 64-разрядная операционная система, процессор x64
Выпуск Windows 10 Домашняя для одного языка
Версия 22H2
Дата установки ‎26.‎11.‎2021
Сборка ОС 19045.4046
Взаимодействие Windows Feature Experience Pack 1000.19053.1000.0

Если такая возможность присутствует, прошу описать подробный алгоритм действий по обновлению системы.

321 views
Mar 07, 2024 at 04:47 PM

creazione cartelle su desktop

dopo aver installato questo programma ed eseguito alcune operazioni, non c'è più "Nuova cartella" col tasto destro del mouse. Ho provato anche col ripristino, ma non riesco più a creare nuove cartelle sul mio PC. come posso fare?
269 views
Mar 07, 2024 at 10:16 AM

Continuous self opening replication of 'my files' or 'This PC' files

Hello. I am finding that everytime I start my pc laptop, without prompting, it begins to endlessly open new files from the 'This PC' or the 'My files' folders.
I have run every manner of BoostSpeed 13 tools, and checked updates which may have 'upset the apple cart', but I fairly ignorant of this stuff and it has got me 'stuffed' !
Any suggestions please. ? TIA
Ed
273 views
Mar 07, 2024 at 04:28 AM

Your software seems to have stopped my search from working

Hi, I ran you softwarre to clean up my computer using the default settings. Shortly after I noticed my search was not working. I checked Search in the WIndows setting and found it was indexing my computer. It is partially indexed but appears to be stopping and starting. I cannot search with Windows Explorer or inside Outlook. Both give a result of nothing found. I found one of your actions was related to indexing and I restored this. However it is still the same. How do I fix this?

Thanks
Allan
312 views
Mar 06, 2024 at 01:45 AM

Frames per second

How much can this laptop run fps wise?
293 views
Feb 27, 2024 at 07:45 AM

Auslogics BoostSpeed が上手く使えません

マイクロソフトのエッジが邪魔をして、「稼働中のプログラムを全てを終了する」という機能が、突然使えなくなって、これを「手動で終了させよ」との文字が出ますが、出来ません。方法をご教示ください。また、何故、今までスムーズに出来ていたのに、何か私が間違えた設定をしてしまったのでしょうか?

Your Defrag program

Can you explain this? I downloaded the "free" defrag version last Saturday. It worked perfectly. On Sunday, I dod my usual maintenance, which includes defragmentation and back-up. Again, it worked perfectly. Today, when I was working I got a message indicating that a "defragment" was urgently needed. So I did yet another defragmentation. Then, for some reason which
I cannot explain, I downloaded the "pro" version of your product. Once it was completed, I did yet another defragmentation. To my surprise, there were files that required yet another defragmentation. My question is, why? Should I really trust that your software is actually doin what it is supposed to?

995 views
May 24, 2021 at 02:00 PM

Wi-Fi

On HP's laptop, the wi-fi module disappeared. The drivers are in place, the device works fine, but there is no way to turn on. Shows one mode "on the plane" and all. how do I get it back?

994 views
Dec 04, 2019 at 08:38 AM

USB-C Gigabit Ethernet Mini Adapter does not indetify network

I have just purchased a USB-C Gigabit Ethernet Mini Adapter and I cannot connect to the internet with it. The device connects to my computer and is recognised, but it says "Unidentified Network" and underneath "No Network". My machine uses Windows 10. Can you help fix this problem?

I have exchanged the USB-C device because I thought it was faulty, but the same problem is repeated.
994 views
Mar 19, 2021 at 01:30 AM

Defrag an SSD

I have been told not to defrag an SSD. Damage can result. True? If yes, how do I disable from Scan in BS!@?
993 views
Dec 10, 2020 at 10:57 PM

Windows Defender Disable Remove

I WOULD YOUR HELP REGARDING REMOVE WINDOWS DEFENDER BECAUSE MY LAPTOP GOES VERY SLOW WHEN IS ON
THANK YOU
SAKLIS DIMITRIS
993 views
Feb 12, 2021 at 08:25 AM

languages









in which languages ​​is auslogics available?

993 views
Oct 17, 2019 at 05:21 PM

Upgrading Windows Vista to 10

I have an old Vista laptop and it's pretty slow. Can I upgrade it to Windows 10? Can I use BoostSpeed on Vista?
993 views
Nov 18, 2020 at 03:42 PM

Disengaged Microphone

I performed some of the scans and tweaks, which resulted in my system's microphone being disengaged. How can I re-engage the microphone that I need for my webinars.
992 views
Jan 30, 2021 at 02:56 PM

Skype cannot sign in for several time

Hi,

It's pretty offen when my Skype cannot login or I'm unable to make any calls or send messages. My connection is fine, Windows works pretty good. Is ther any way to understand wha't going on?
992 views
Jul 30, 2019 at 02:23 PM

Перестали работать порты

После исправления ошибок перестали работать порты на ноутбуке.... написало типа много используется устроств
991 views
Jul 05, 2021 at 10:02 PM

Intermittent PC Crashes/Freezes

To Whom It May Concern,

I intiated my original correspondence on the 5th November as indicated below:

I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.

This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!

I await an update at your earliest available opportunity.

Kind regards,

Ian

Ian R. W

Dear Ian,

Thank you for posting your question on our forum.

The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.

Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.

Running the command "sfc / scannow" in CMD under the admin might help with the issue.

You can also send to our support logs with system information and event viewer so that we can better understand the issue.

To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.

To get logs from event viewer, please do the following:

1. Press the key combination "Windows" + "X"

2. Select "Event Viewer"

3. Expand the "Custom Viewer" subsection

4. Select "Administrative Events"

5. Expand the "Action" menu

6. Click on "Save all events in custom view as ..."

7. Save log to PC

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Upvote (0)

Ian W
Edited 7 days ago
Waiting for moderation
Dear Suzanna,

Your prompt response to my request for technical support is very much appreciated.

Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.

At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.

I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.

Kind regards

Ian

Ian R. W

[/private]
Dear Suzanna,

Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.

Kind regards,

Ian

Ian R. W

991 views
Nov 12, 2020 at 01:09 PM

Using Dedicated Graphics Card

Hello there,
I've got a problem with switching to my dedicated graphics card. For some reason games like CS:GO tend to run on integrated graphics. I've tried everything such as going to Nvidia Contol Panel and choosing cs:go, and setting it on my Nvidia card. When I go to Graphics settings and choose CS:GO it says Intel(R) HD Graphics 3000 for Power Saving and High Performance (which it shouldn't be like this) . I've installed the latest version of my Nvidia Card ( which is 391.35). The only way I can use my Nvidia Graphics for CS:GO is that I have to disable Intel(R) HD Graphics 3000 in Device Manager (which then I'm limited to 60HZ and can't change color settings)
I'm using an Asus Laptop( Asus K53SV)
Here is some information about the hardware that I'm using:
Geforce GT 540M
Intel(R) HD Graphics 3000


I hope you guys can help me with this and have a good day :)

990 views
Dec 28, 2020 at 11:45 AM

Speech Recognition in Word

Hi,
I am not able to set up Speech Regocntion or dictate.
What do I need to do? Keep getting language recognition dialogue although everything says it is set to English (UK).
Best,
Adrian

990 views
Jan 17, 2021 at 06:09 PM

Blue Screen

When ever I try to update any Auslogics software to the latest version, I get a blue screen error on my laptop. This happened earlier with Auslogics Registry Defrag and now happening with Auslogics BoostSpeed.

I have to end up uninstalling and reinstalling the software.

A solution to this problem will be appreciated.

990 views
Nov 10, 2019 at 09:44 AM

windows 10 up grade

how can I upgrade my windows 10 desktop from 32 bits to windows 10 64 bits without loosing any datas.

989 views
Mar 28, 2021 at 11:08 AM

Запретить windows кэшировать в mapping file

Добрый день. Иногда падают игры, с ошибкой на нехватку оперативной памяти. Проблема в том что WIN10 уводит в кэш слишком много памяти. На скриншоте 1.6гб+, но это после чистки. было 10гб.
Используя RAMMap.exe выявил что те 10гб были схаваны Mapped File: standby. Почистил. но сейчас опять память утекает..
как можно отключить это недоразумение?
Служба SuperFetch отключена. Что еще может жрать память и не отдавать её?
989 views
Nov 12, 2020 at 02:19 PM

completed (order number: 3088xxxxx).

i cannot start boostspeed. they say its for my safety. i do not understand this
C:\Program Files (x86)\Auslogics\BoostSpeed blocked by integrator

988 views
Jan 21, 2022 at 02:50 PM

Pro Version

Why won't my system allow me to upgrade to Pro Version? I have started getting a message - An Administrator has blocked you from using this App. That's not righty because I am the administrator and have checked my settings and can't see anything wrong. I have re-installed program and un-installed a few things that might be causing conflict and still can't find problem.
987 views
Jan 24, 2022 at 10:02 PM

Suggestion to mute certain notifications

I have an anti-virus program that always run and notified by Boostspeed (an item just added into.... start-up), "C:\Program Files\Bitdefender\Bitdefender 2017\bdagent.exe" , in the Registry/run of the Startup Manager. How can I mute this particular notification from poping up? It is too frequent.
I suggest an exception based notification where we can right-click a particular line in the Startup Manager to mute the message, but still allow it to execute (on startup).

thank you, hoping this feature will still be in version 12.

By-the-way, I could not find "Bitdefender" in the subcategory drop down list for this subject.

987 views
Jan 14, 2021 at 08:24 AM

外付けHDDのデーター復元

Auslogics bootSpeed 12のマイタスクの項目を処理したら、外付けHDDのデーターが消去されてしまいました。あまり画面を見ず、いいかげんに処理してしまいました。
File Recoveryでデーターを復元したいのですが、その方法を教えて下さい。
尚外付けHDDは、デスク管理上では、認識しています。RAW 正常 ベーシック データーパーティションとなっています。
しかしエラーメッセージがでます。F:¥にアクセスできません。このボリュームは認識可能なファイルシステムではありません。必要なファイルシステムドライバーがすべて読み込まれているか、ボリュームが壊れていないか確認してください。とのエラーメッセージです。
コンピュータ上では認識していますが、しかしFile Recovryを開くと、HDDは認識されていません。どうしたらいいのでしょうか???
このHDDには、重要なデーターが入っています。データー復元は失敗でいません。
ダメでしたら、業者にだします。
987 views
Nov 30, 2021 at 10:05 PM