Translate
Computer won't charge?
Hello! so, i have had this computer for awhile. i got it a couple of years ago, but i stopped using it for 3 years because i thought i had completely broke it. well, i am just now starting to fix my computer and getting it back to a stable state. one of the main issues i noticed with the computer is that it will not charge. i have to keep it on the charger, or it will die instantly. it is always on 0% :(. i wasn't sure if my battery was broken, a sensory was off, something was wrong with my motherboard or my charger. can you help me identify the issue? if you need information about my computer, it is a windows 10 ASUS computer and i have had it for 4 years. thank you for your time!!
expand...
- browser: chrome.exe
- oS: Windows 10 x64 Home Edition (build: 14393)
- winPath: C:\Windows\
- userDir: C:\Users\ghoztseiji\AppData\Roaming\
- freeRam: 4196941824
- locale: enu
- programDir: C:\Users\GHOZTS~1\AppData\Local\Temp\RarSFX1\TroubleShooter\
- disks:
- 0:
- n: C:\
- freeSize: 129023995904
- 1:
- n: D:\
- freeSize: 291479404544
- 0:
- monitors:
- 0:
- x: 0
- y: 0
- dX: 1366
- dY: 768
- pPI: 96
- primary: 1
- 0:
- monitorDevices:
- screenW: 1366
- screenH: 768
- list:
- 0:
- name: Generic PnP Monitor
- type:
- manufacturer: (Standard monitor types)
- width: -1
- height: -1
- ppiX: 96
- ppiY: 96
- availability: Offline
- 0:
- startups:
- list:
- 0:
- name: OneDriveSetup
- command: C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup
- location: HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
- user: NT AUTHORITY\LOCAL SERVICE
- 1:
- name: OneDriveSetup
- command: C:\Windows\SysWOW64\OneDriveSetup.exe /thfirstsetup
- location: HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
- user: NT AUTHORITY\NETWORK SERVICE
- 2:
- name: OneDrive
- command: "C:\Users\ghoztseiji\AppData\Local\Microsoft\OneDrive\OneDrive.exe" /background
- location: HKU\S-1-5-21-4075282315-955764448-2414895740-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
- user: DESKTOP-KA19631\ghoztseiji
- 3:
- name: Skype for Desktop
- command: C:\Program Files (x86)\Microsoft\Skype for Desktop\Skype.exe
- location: HKU\S-1-5-21-4075282315-955764448-2414895740-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
- user: DESKTOP-KA19631\ghoztseiji
- 4:
- name: Discord
- command: C:\Users\ghoztseiji\AppData\Local\Discord\Update.exe --processStart Discord.exe
- location: HKU\S-1-5-21-4075282315-955764448-2414895740-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
- user: DESKTOP-KA19631\ghoztseiji
- 5:
- name: GoogleChromeAutoLaunch_7B9942E8526E29B4E2655E7653515E2A
- command: "C:\Program Files\Google\Chrome\Application\chrome.exe" --no-startup-window /prefetch:5
- location: HKU\S-1-5-21-4075282315-955764448-2414895740-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
- user: DESKTOP-KA19631\ghoztseiji
- 6:
- name: Avast SecureLine VPN
- command: C:\PROGRA~1\AVASTS~1\SECURE~2\Vpn.exe /nogui
- location: Common Startup
- user: Public
- 7:
- name: cAudioFilterAgent
- command: C:\Program Files\Conexant\cAudioFilterAgent\cAudioFilterAgent64.exe
- location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
- user: Public
- 8:
- name: SmartAudio
- command: C:\Program Files\CONEXANT\SAII\SACpl.exe /c /delay:30
- location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
- user: Public
- 9:
- name: WindowsDefender
- command: "%ProgramFiles%\Windows Defender\MSASCuiL.exe"
- location: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
- user: Public
- 10:
- name: isa
- command: C:\Program Files (x86)\Intel\Intel(R) Security Assist\isa.exe
- location: HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
- user: Public
- 11:
- name: WebStorage
- command: C:\Program Files (x86)\ASUS\WebStorage\2.2.2.524\ASUSWSLoader.exe
- location: HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run
- user: Public
- 0:
- list:
- cpus:
- list:
- 0:
- codeName:
- descr: Intel64 Family 6 Model 76 Stepping 3
- frequency: 1599
- coresCount: 2
- 0:
- list:
- startMenu:
- list:
- 0:
- name: Default:Start Menu
- groupName: Start Menu
- user: Default
- 1:
- name: Default:Start Menu\Programs
- groupName: Start Menu\Programs
- user: Default
- 2:
- name: Default:Start Menu\Programs\Accessibility
- groupName: Start Menu\Programs\Accessibility
- user: Default
- 3:
- name: Default:Start Menu\Programs\Accessories
- groupName: Start Menu\Programs\Accessories
- user: Default
- 4:
- name: Default:Start Menu\Programs\Maintenance
- groupName: Start Menu\Programs\Maintenance
- user: Default
- 5:
- name: Default:Start Menu\Programs\Startup
- groupName: Start Menu\Programs\Startup
- user: Default
- 6:
- name: Default:Start Menu\Programs\System Tools
- groupName: Start Menu\Programs\System Tools
- user: Default
- 7:
- name: Default:Start Menu\Programs\Windows PowerShell
- groupName: Start Menu\Programs\Windows PowerShell
- user: Default
- 8:
- name: Public:Start Menu
- groupName: Start Menu
- user: Public
- 9:
- name: Public:Start Menu\Programs
- groupName: Start Menu\Programs
- user: Public
- 10:
- name: Public:Start Menu\Programs\Accessibility
- groupName: Start Menu\Programs\Accessibility
- user: Public
- 11:
- name: Public:Start Menu\Programs\Accessories
- groupName: Start Menu\Programs\Accessories
- user: Public
- 12:
- name: Public:Start Menu\Programs\Accessories\System Tools
- groupName: Start Menu\Programs\Accessories\System Tools
- user: Public
- 13:
- name: Public:Start Menu\Programs\Accessories\Tablet PC
- groupName: Start Menu\Programs\Accessories\Tablet PC
- user: Public
- 14:
- name: Public:Start Menu\Programs\Administrative Tools
- groupName: Start Menu\Programs\Administrative Tools
- user: Public
- 15:
- name: Public:Start Menu\Programs\ASUS
- groupName: Start Menu\Programs\ASUS
- user: Public
- 16:
- name: Public:Start Menu\Programs\ASUS\ASUS Splendid Utility
- groupName: Start Menu\Programs\ASUS\ASUS Splendid Utility
- user: Public
- 17:
- name: Public:Start Menu\Programs\ASUS\WebStorage
- groupName: Start Menu\Programs\ASUS\WebStorage
- user: Public
- 18:
- name: Public:Start Menu\Programs\Conexant
- groupName: Start Menu\Programs\Conexant
- user: Public
- 19:
- name: Public:Start Menu\Programs\Conexant\SAII
- groupName: Start Menu\Programs\Conexant\SAII
- user: Public
- 20:
- name: Public:Start Menu\Programs\CyberLink PhotoDirector 5
- groupName: Start Menu\Programs\CyberLink PhotoDirector 5
- user: Public
- 21:
- name: Public:Start Menu\Programs\CyberLink PowerDirector 12
- groupName: Start Menu\Programs\CyberLink PowerDirector 12
- user: Public
- 22:
- name: Public:Start Menu\Programs\Dropbox 25 GB
- groupName: Start Menu\Programs\Dropbox 25 GB
- user: Public
- 23:
- name: Public:Start Menu\Programs\Evernote
- groupName: Start Menu\Programs\Evernote
- user: Public
- 24:
- name: Public:Start Menu\Programs\Games
- groupName: Start Menu\Programs\Games
- user: Public
- 25:
- name: Public:Start Menu\Programs\ICEpower
- groupName: Start Menu\Programs\ICEpower
- user: Public
- 26:
- name: Public:Start Menu\Programs\ICEpower\AudioWizard
- groupName: Start Menu\Programs\ICEpower\AudioWizard
- user: Public
- 27:
- name: Public:Start Menu\Programs\Maintenance
- groupName: Start Menu\Programs\Maintenance
- user: Public
- 28:
- name: Public:Start Menu\Programs\Skype
- groupName: Start Menu\Programs\Skype
- user: Public
- 29:
- name: Public:Start Menu\Programs\StartUp
- groupName: Start Menu\Programs\StartUp
- user: Public
- 30:
- name: Public:Start Menu\Programs\System Tools
- groupName: Start Menu\Programs\System Tools
- user: Public
- 31:
- name: Public:Start Menu\Programs\Tablet PC
- groupName: Start Menu\Programs\Tablet PC
- user: Public
- 32:
- name: DESKTOP-KA19631\ghoztseiji:Start Menu
- groupName: Start Menu
- user: DESKTOP-KA19631\ghoztseiji
- 33:
- name: DESKTOP-KA19631\ghoztseiji:Start Menu\Programs
- groupName: Start Menu\Programs
- user: DESKTOP-KA19631\ghoztseiji
- 34:
- name: DESKTOP-KA19631\ghoztseiji:Start Menu\Programs\Accessibility
- groupName: Start Menu\Programs\Accessibility
- user: DESKTOP-KA19631\ghoztseiji
- 35:
- name: DESKTOP-KA19631\ghoztseiji:Start Menu\Programs\Accessories
- groupName: Start Menu\Programs\Accessories
- user: DESKTOP-KA19631\ghoztseiji
- 36:
- name: DESKTOP-KA19631\ghoztseiji:Start Menu\Programs\Administrative Tools
- groupName: Start Menu\Programs\Administrative Tools
- user: DESKTOP-KA19631\ghoztseiji
- 37:
- name: DESKTOP-KA19631\ghoztseiji:Start Menu\Programs\Chrome Apps
- groupName: Start Menu\Programs\Chrome Apps
- user: DESKTOP-KA19631\ghoztseiji
- 38:
- name: DESKTOP-KA19631\ghoztseiji:Start Menu\Programs\Discord Inc
- groupName: Start Menu\Programs\Discord Inc
- user: DESKTOP-KA19631\ghoztseiji
- 39:
- name: DESKTOP-KA19631\ghoztseiji:Start Menu\Programs\Maintenance
- groupName: Start Menu\Programs\Maintenance
- user: DESKTOP-KA19631\ghoztseiji
- 40:
- name: DESKTOP-KA19631\ghoztseiji:Start Menu\Programs\Startup
- groupName: Start Menu\Programs\Startup
- user: DESKTOP-KA19631\ghoztseiji
- 41:
- name: DESKTOP-KA19631\ghoztseiji:Start Menu\Programs\System Tools
- groupName: Start Menu\Programs\System Tools
- user: DESKTOP-KA19631\ghoztseiji
- 42:
- name: DESKTOP-KA19631\ghoztseiji:Start Menu\Programs\Windows PowerShell
- groupName: Start Menu\Programs\Windows PowerShell
- user: DESKTOP-KA19631\ghoztseiji
- 0:
- list:
- devices:
- list:
- 0:
- classID: System
- name: Motherboard resources
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.2155
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0030
- 1:
- classID: System
- name: Motherboard resources
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.2155
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0033
- 2:
- classID: System
- name: Motherboard resources
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.2155
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0029
- 3:
- classID: Battery
- name: Microsoft ACPI-Compliant Control Method Battery
- manufacturer: Microsoft
- classGUID: {72631E54-78A4-11D0-BCF7-00AA00B7B32A}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.0
- driverGUID: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}\0001
- 4:
- classID: System
- name: ACPI Fan
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.2155
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0013
- 5:
- classID: System
- name: System CMOS/real time clock
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.2155
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0007
- 6:
- classID: Unknown
- name: Root Print Queue
- manufacturer: Microsoft
- classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.0
- driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0000
- 7:
- classID: Unknown
- name: Intel(R) Dynamic Platform and Thermal Framework Processor Participant
- manufacturer: Intel
- classGUID: {C3077FCD-9C3C-482F-9317-460712F23EFD}
- driverProvider: Intel
- driverDate: 6/25/2015
- driverVersion: 8.1.10600.150
- driverGUID: {c3077fcd-9c3c-482f-9317-460712f23efd}\0000
- 8:
- classID: Monitor
- name: Generic PnP Monitor
- manufacturer: (Standard monitor types)
- classGUID: {4D36E96E-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.0
- driverGUID: {4d36e96e-e325-11ce-bfc1-08002be10318}\0001
- 9:
- classID: System
- name: Volume Manager
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.0
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0038
- 10:
- classID: SecurityDevices
- name: Trusted Platform Module 2.0
- manufacturer: (Standard)
- classGUID: {D94EE5D8-D189-4994-83D2-F68D7D41B0E6}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.2097
- driverGUID: {d94ee5d8-d189-4994-83d2-f68d7d41b0e6}\0000
- 11:
- classID: MEDIA
- name: Conexant SmartAudio HD
- manufacturer: Conexant
- classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
- driverProvider: Conexant
- driverDate: 7/14/2015
- driverVersion: 8.66.16.50
- driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0000
- 12:
- classID: Unknown
- name: Intel(R) Dynamic Platform and Thermal Framework Manager
- manufacturer: Intel
- classGUID: {C3077FCD-9C3C-482F-9317-460712F23EFD}
- driverProvider: Intel
- driverDate: 6/25/2015
- driverVersion: 8.1.10600.150
- driverGUID: {c3077fcd-9c3c-482f-9317-460712f23efd}\0001
- 13:
- classID: Image
- name: USB2.0 VGA UVC WebCam
- manufacturer: Microsoft
- classGUID: {6BDD1FC6-810F-11D0-BEC7-08002BE2092F}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.82
- driverGUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}\0000
- 14:
- classID: System
- name: Microsoft Basic Display Driver
- manufacturer: (Standard display types)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.1066
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0039
- 15:
- classID: System
- name: ACPI Thermal Zone
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.2155
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0017
- 16:
- classID: System
- name: ACPI Sleep Button
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.2155
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0019
- 17:
- classID: Unknown
- name: Microsoft IPv4 IPv6 Transition Adapter Bus
- manufacturer: Microsoft
- classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.0
- driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0007
- 18:
- classID: System
- name: PCI standard host CPU bridge
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.2155
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0021
- 19:
- classID: MEDIA
- name: Intel(R) Display Audio
- manufacturer: Intel(R) Corporation
- classGUID: {4D36E96C-E325-11CE-BFC1-08002BE10318}
- driverProvider: Intel(R) Corporation
- driverDate: 7/9/2015
- driverVersion: 6.16.0.3179
- driverGUID: {4d36e96c-e325-11ce-bfc1-08002be10318}\0007
- 20:
- classID: Net
- name: Teredo Tunneling Pseudo-Interface
- manufacturer: Microsoft
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.0
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0013
- 21:
- classID: Net
- name: avast! SecureLine TAP Adapter v3
- manufacturer: TAP-Windows Provider V9
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: TAP-Windows Provider V9
- driverDate: 7/1/2012
- driverVersion: 9.0.0.10
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0014
- 22:
- classID: Net
- name: Avast SecureLine Wintun Adapter
- manufacturer: AVAST Software
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: AVAST Software
- driverDate: 6/2/2021
- driverVersion: 0.11.0.31
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0016
- 23:
- classID: System
- name: ACPI Thermal Zone
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.2155
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0014
- 24:
- classID: System
- name: Composite Bus Enumerator
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.0
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0000
- 25:
- classID: System
- name: Microsoft Virtual Drive Enumerator
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.2007
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0037
- 26:
- classID: USB
- name: USB Composite Device
- manufacturer: (Standard USB Host Controller)
- classGUID: {36FC9E60-C465-11CF-8056-444553540000}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.1794
- driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0002
- 27:
- classID: Unknown
- name: Microsoft Print to PDF
- manufacturer: Microsoft
- classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.0
- driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0002
- 28:
- classID: Net
- name: Microsoft ISATAP Adapter
- manufacturer: Microsoft
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.0
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0012
- 29:
- classID: Net
- name: Microsoft ISATAP Adapter #3
- manufacturer: Microsoft
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.0
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0017
- 30:
- classID: SCSIAdapter
- name: Microsoft Storage Spaces Controller
- manufacturer: Microsoft
- classGUID: {4D36E97B-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.1914
- driverGUID: {4d36e97b-e325-11ce-bfc1-08002be10318}\0000
- 31:
- classID: Unknown
- name: System Firmware
- manufacturer: Microsoft
- classGUID: {F2E7DD72-6468-4E36-B6F1-6488F42C1B52}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.0
- driverGUID: {f2e7dd72-6468-4e36-b6f1-6488f42c1b52}\0000
- 32:
- classID: System
- name: Programmable interrupt controller
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.2155
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0032
- 33:
- classID: Net
- name: Microsoft Kernel Debug Network Adapter
- manufacturer: Microsoft
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.0
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0000
- 34:
- classID: VolumeSnapshot
- name: Generic volume shadow copy
- manufacturer: Microsoft
- classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.0
- driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0000
- 35:
- classID: VolumeSnapshot
- name: Generic volume shadow copy
- manufacturer: Microsoft
- classGUID: {533C5B84-EC70-11D2-9505-00C04F79DEAF}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.0
- driverGUID: {533c5b84-ec70-11d2-9505-00c04f79deaf}\0001
- 36:
- classID: Battery
- name: Microsoft AC Adapter
- manufacturer: Microsoft
- classGUID: {72631E54-78A4-11D0-BCF7-00AA00B7B32A}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.0
- driverGUID: {72631e54-78a4-11d0-bcf7-00aa00b7b32a}\0000
- 37:
- classID: System
- name: ACPI Lid
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.2155
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0018
- 38:
- classID: Volume
- name: Volume
- manufacturer: Microsoft
- classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.0
- driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0009
- 39:
- classID: Unknown
- name: Speakers (Conexant SmartAudio HD)
- manufacturer: Microsoft
- classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
- driverProvider: Microsoft
- driverDate: 7/14/2016
- driverVersion: 10.0.14393.0
- driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0001
- 40:
- classID: System
- name: PCI Express Root Port
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.594
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0025
- 41:
- classID: System
- name: UMBus Root Bus Enumerator
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.0
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0001
- 42:
- classID: USB
- name: Intel(R) USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
- manufacturer: Generic USB xHCI Host Controller
- classGUID: {36FC9E60-C465-11CF-8056-444553540000}
- driverProvider: Microsoft
- driverDate: 10/7/2017
- driverVersion: 10.0.14393.1794
- driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0000
- 43:
- classID: Unknown
- name: Microsoft Radio Device Enumeration Bus
- manufacturer: Microsoft
- classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.0
- driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0000
- 44:
- classID: Unknown
- name: Microsoft Device Association Root Enumerator
- manufacturer: Microsoft
- classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.0
- driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0002
- 45:
- classID: Computer
- name: ACPI x64-based PC
- manufacturer: (Standard computers)
- classGUID: {4D36E966-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.0
- driverGUID: {4d36e966-e325-11ce-bfc1-08002be10318}\0000
- 46:
- classID: System
- name: ASUS Wireless Radio Control
- manufacturer: ASUS
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: ASUS
- driverDate: 8/6/2019
- driverVersion: 1.0.0.12
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0016
- 47:
- classID: System
- name: Microsoft Windows Management Interface for ACPI
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.0
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0015
- 48:
- classID: System
- name: PCI Express Root Complex
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.594
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0008
- 49:
- classID: HIDClass
- name: HID-compliant wireless radio controls
- manufacturer: (Standard system devices)
- classGUID: {745A17A0-74D3-11D0-B6FE-00A0C90F57DA}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.2068
- driverGUID: {745a17a0-74d3-11d0-b6fe-00a0c90f57da}\0000
- 50:
- classID: Unknown
- name: Wi-Fi
- manufacturer: Microsoft
- classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.0
- driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0003
- 51:
- classID: Unknown
- name: Microsoft XPS Document Writer
- manufacturer: Microsoft
- classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.0
- driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0001
- 52:
- classID: Volume
- name: Volume
- manufacturer: Microsoft
- classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.0
- driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0007
- 53:
- classID: System
- name: PCI standard ISA bridge
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.2155
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0027
- 54:
- classID: System
- name: Microsoft ACPI-Compliant System
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.2155
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0005
- 55:
- classID: System
- name: Microsoft Basic Render Driver
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.2155
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0040
- 56:
- classID: Unknown
- name: Fax
- manufacturer: Microsoft
- classGUID: {1ED2BBF9-11F0-4084-B21F-AD83A8E6DCDC}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.0
- driverGUID: {1ed2bbf9-11f0-4084-b21f-ad83a8e6dcdc}\0003
- 57:
- classID: System
- name: Microsoft UEFI-Compliant System
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.0
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0006
- 58:
- classID: System
- name: Intel(R) Trusted Execution Engine Interface
- manufacturer: Intel
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Intel
- driverDate: 6/15/2015
- driverVersion: 2.0.0.1067
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0022
- 59:
- classID: System
- name: ACPI Fixed Feature Button
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.2155
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0020
- 60:
- classID: System
- name: Intel Serial IO GPIO Controller
- manufacturer: Intel Corporation
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Intel Corporation
- driverDate: 2/17/2016
- driverVersion: 604.10146.3023.12819
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0009
- 61:
- classID: System
- name: Intel Serial IO GPIO Controller
- manufacturer: Intel Corporation
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Intel Corporation
- driverDate: 2/17/2016
- driverVersion: 604.10146.3023.12819
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0010
- 62:
- classID: System
- name: Intel Serial IO GPIO Controller
- manufacturer: Intel Corporation
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Intel Corporation
- driverDate: 2/17/2016
- driverVersion: 604.10146.3023.12819
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0011
- 63:
- classID: System
- name: Intel Serial IO GPIO Controller
- manufacturer: Intel Corporation
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Intel Corporation
- driverDate: 2/17/2016
- driverVersion: 604.10146.3023.12819
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0012
- 64:
- classID: System
- name: Motherboard resources
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.2155
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0036
- 65:
- classID: CDROM
- name: MATSHITA DVD-RAM UJ8HC
- manufacturer: (Standard CD-ROM drives)
- classGUID: {4D36E965-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.2035
- driverGUID: {4d36e965-e325-11ce-bfc1-08002be10318}\0000
- 66:
- classID: Volume
- name: Volume
- manufacturer: Microsoft
- classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.0
- driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0008
- 67:
- classID: System
- name: PCI Express Root Port
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.594
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0026
- 68:
- classID: System
- name: High Definition Audio Controller
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 7/14/2016
- driverVersion: 10.0.14393.0
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0023
- 69:
- classID: Volume
- name: Volume
- manufacturer: Microsoft
- classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.0
- driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0006
- 70:
- classID: Volume
- name: Volume
- manufacturer: Microsoft
- classGUID: {71A27CDD-812A-11D0-BEC7-08002BE2092F}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.0
- driverGUID: {71a27cdd-812a-11d0-bec7-08002be2092f}\0005
- 71:
- classID: System
- name: Legacy device
- manufacturer: Intel
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.2155
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0031
- 72:
- classID: DiskDrive
- name: ST500LT012-1DG142
- manufacturer: (Standard disk drives)
- classGUID: {4D36E967-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.1613
- driverGUID: {4d36e967-e325-11ce-bfc1-08002be10318}\0000
- 73:
- classID: System
- name: PCI Express Root Port
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.594
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0024
- 74:
- classID: Unknown
- name: Microsoft GS Wavetable Synth
- manufacturer: Microsoft
- classGUID: {62F9C741-B25A-46CE-B54C-9BCCCE08B6F2}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.0
- driverGUID: {62f9c741-b25a-46ce-b54c-9bccce08b6f2}\0001
- 75:
- classID: hdc
- name: Standard SATA AHCI Controller
- manufacturer: Standard SATA AHCI Controller
- classGUID: {4D36E96A-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.2068
- driverGUID: {4d36e96a-e325-11ce-bfc1-08002be10318}\0000
- 76:
- classID: USB
- name: USB Root Hub (xHCI)
- manufacturer: (Standard USB HUBs)
- classGUID: {36FC9E60-C465-11CF-8056-444553540000}
- driverProvider: Microsoft
- driverDate: 7/14/2016
- driverVersion: 10.0.14393.0
- driverGUID: {36fc9e60-c465-11cf-8056-444553540000}\0001
- 77:
- classID: System
- name: NDIS Virtual Network Adapter Enumerator
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.0
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0002
- 78:
- classID: Net
- name: Realtek PCIe FE Family Controller
- manufacturer: Realtek
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Realtek
- driverDate: 7/2/2015
- driverVersion: 10.2.703.2015
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0002
- 79:
- classID: Net
- name: Microsoft Wi-Fi Direct Virtual Adapter
- manufacturer: Microsoft
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.0
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0003
- 80:
- classID: System
- name: Microsoft ACPI-Compliant Embedded Controller
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.2155
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0035
- 81:
- classID: System
- name: Intel(R) Celeron(R)/Pentium(R) SM Bus Controller - 2292
- manufacturer: INTEL
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: INTEL
- driverDate: 7/13/2015
- driverVersion: 10.1.1.9
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0028
- 82:
- classID: Unknown
- name: Microphone (Conexant SmartAudio HD)
- manufacturer: Microsoft
- classGUID: {C166523C-FE0C-4A94-A586-F1A80CFBBF3E}
- driverProvider: Microsoft
- driverDate: 7/14/2016
- driverVersion: 10.0.14393.0
- driverGUID: {c166523c-fe0c-4a94-a586-f1a80cfbbf3e}\0000
- 83:
- classID: System
- name: System timer
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.2155
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0034
- 84:
- classID: Processor
- name: Intel(R) Celeron(R) CPU N3050 @ 1.60GHz
- manufacturer: Intel
- classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
- driverProvider: Microsoft
- driverDate: 4/20/2009
- driverVersion: 10.0.14393.0
- driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0000
- 85:
- classID: Processor
- name: Intel(R) Celeron(R) CPU N3050 @ 1.60GHz
- manufacturer: Intel
- classGUID: {50127DC3-0F36-415E-A6CC-4CB3BE910B65}
- driverProvider: Microsoft
- driverDate: 4/20/2009
- driverVersion: 10.0.14393.0
- driverGUID: {50127dc3-0f36-415e-a6cc-4cb3be910b65}\0001
- 86:
- classID: Mouse
- name: ASUS Touchpad
- manufacturer: ASUS
- classGUID: {4D36E96F-E325-11CE-BFC1-08002BE10318}
- driverProvider: ASUS
- driverDate: 11/10/2015
- driverVersion: 1.0.0.262
- driverGUID: {4d36e96f-e325-11ce-bfc1-08002be10318}\0000
- 87:
- classID: System
- name: Microsoft System Management BIOS Driver
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.0
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0041
- 88:
- classID: Keyboard
- name: PC/AT Enhanced PS/2 Keyboard (101/102-Key)
- manufacturer: (Standard keyboards)
- classGUID: {4D36E96B-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.206
- driverGUID: {4d36e96b-e325-11ce-bfc1-08002be10318}\0000
- 89:
- classID: Display
- name: Intel(R) HD Graphics
- manufacturer: Intel Corporation
- classGUID: {4D36E968-E325-11CE-BFC1-08002BE10318}
- driverProvider: Intel Corporation
- driverDate: 7/16/2015
- driverVersion: 10.18.15.4256
- driverGUID: {4d36e968-e325-11ce-bfc1-08002be10318}\0000
- 90:
- classID: System
- name: Plug and Play Software Device Enumerator
- manufacturer: (Standard system devices)
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 7/14/2016
- driverVersion: 10.0.14393.0
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0003
- 91:
- classID: System
- name: Remote Desktop Device Redirector Bus
- manufacturer: Microsoft
- classGUID: {4D36E97D-E325-11CE-BFC1-08002BE10318}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.0
- driverGUID: {4d36e97d-e325-11ce-bfc1-08002be10318}\0004
- 92:
- classID: SDHost
- name: Intel SD Host Controller
- manufacturer: Intel
- classGUID: {A0A588A4-C46F-4B37-B7EA-C82FE89870C6}
- driverProvider: Microsoft
- driverDate: 6/20/2006
- driverVersion: 10.0.14393.2155
- driverGUID: {a0a588a4-c46f-4b37-b7ea-c82fe89870c6}\0000
- 93:
- classID: Net
- name: Qualcomm Atheros AR9485 Wireless Network Adapter
- manufacturer: Qualcomm Atheros Communications Inc.
- classGUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
- driverProvider: Qualcomm Atheros Communications Inc.
- driverDate: 2/26/2016
- driverVersion: 3.0.2.201
- driverGUID: {4d36e972-e325-11ce-bfc1-08002be10318}\0001
- 0:
- list:
Translate
Dear sage,
Thank you for posting your question on our forum.
If your battery level is always at 0% level and the laptop turns off once it’s unplugged, it means that the battery is damaged and needs to be replaced.
Should you have any additional questions, please let us know, we will be happy to assist.
Translate
Dear sage,
Thank you for posting your question on our forum.
If your battery level is always at 0% level and the laptop turns off once it’s unplugged, it means that the battery is damaged and needs to be replaced.
Should you have any additional questions, please let us know, we will be happy to assist.