935 questions

Windows 10 CD Drive not working but showing as "working properly"

My CD drive has stopped working. It has power, opens and starts spinning but then nothing. When I click on CD drive in system information I get Can`t Collect Information cannot access the Windows management instrumentation software. Windows management files may be moved or missing. I am working through all resolutions on youtube but getting nowhere. You can see from the attached screen shot their are no IDE/ATA ATAPI files listed. Help
184 views
Sep 29, 2024 at 04:00 PM

Windows Update

Windows update is not working properly
196 views
Sep 28, 2024 at 06:47 PM

اینترنت

افزایش سرعت اینترنت
169 views
Sep 26, 2024 at 11:22 AM

download problems

Hello, I have a curious problem on my Windows 11 PC.

I am connected directly to the LAN via ethernet to a 900Mbps fiber connection.

However, when I try to download largish files (several hundred MB or several GB) from sites like zoom, wetransfer, facebook, I often get a generic "download error" message.

I've tried download the same files on Edge and Chrome, logging out and in, opening a private/incognito window, resetting the internet settings and running diagnostics. I've also checked the internet speed and latency.

The downloads often start okay, but stop after sometimes 30-40MB or maybe even getting to 60%. Sometimes I can click on resume, but the download begins from scratch. Sometimes, I will try again a few hours or a day later, and the file(s) *might* download to completion.

Other downloads (of small image files, say) or streaming of YouTube, Netflix, etc. never seems to have a problem.

I know for sure that it's a PC configuration problem because I tried the same downloads on a Windows 10 laptop, connected to the same router via WiFi, and all the files downloaded (albeit slightly more slowly) without a hitch.

Any ideas or suggestions on what I can do next?

Thanks,
Gary

PS *I* am the IT person at our group. I have admin access to the router and the PC, of course.
244 views
Sep 24, 2024 at 08:09 AM

System interupts

My pc freezes and task manager shows up to 100% CPU usage with system interupts
Any suggestions?
178 views
Sep 24, 2024 at 07:58 AM

Wi-Fi Connection Issue with 802.11N Adapter

Dear Auslogics Support,



I am facing a significant problem with my computer's Wi-Fi connection, and I would appreciate your assistance.



Problem Details:

My computer's Wi-Fi adapter is 802.11N.
My computer connects to my phone's Wi-Fi hotspot without any issues, but it cannot connect to my home Wi-Fi network (Airtel broadband).


The error message I receive is "Can’t connect to this network" when attempting to connect to my home Wi-Fi.


Three days ago, it connected to the home Wi-Fi for a short time, but I received a warning stating that my Wi-Fi network uses an older security standard that’s being phased out. After following some troubleshooting steps from YouTube, I am no longer able to connect at all to my home Wi-Fi.

My other devices (phones, etc.) connect to the home Wi-Fi without any issues, and my Wi-Fi dongle works fine when connecting to my phone’s hotspot.


Steps I’ve Already Taken:

Resetting my network settings.
Flushing the DNS and resetting Winsock.
Attempted various fixes from online tutorials but none have worked so far.
Could you please help me diagnose and resolve this issue so I can connect to my home Wi-Fi?

Thank you for your support.

285 views
Sep 13, 2024 at 04:23 AM

Auslogics BoostSpeed 12

Auslogics BoostSpeed 12をWindows 10で利用しています。
Windows 11にアップグレードした場合、使用できますか?
211 views
Sep 12, 2024 at 06:31 AM

Windows 11

Bonjour!
Mon PC est sous Windows 10 version 22H2.
Comment faire pour le passer sous Windows 11 ?
Merci de votre réponse.
Philippe
214 views
Sep 11, 2024 at 03:21 PM

Sanbox

I upgraded to Windows 11 Pro. I wanted to use Sandbox but it only worked 2 times. Sandbox doesn't want to open anymore and I have a white image with a different connection error code.
214 views
Sep 04, 2024 at 04:17 PM

default #344 in the library DLL COMCTL32.dll Yandex browser

How can I restore #344 in the library DLL COMCTL32.dll - Yandex browser? Thanks!
213 views
Aug 30, 2024 at 03:27 AM

Screen blackout

While watching a video for a long time, I suddenly experience a system blackout and it's been going for a month now, what can I do about this?
191 views
Aug 29, 2024 at 12:53 PM

startet nicht

Blaue fenster mit Fehler code =OXC000000f

Auslogics BootSpeed 13 gibt es als Iso Datei ????
214 views
Aug 27, 2024 at 11:41 AM

Microsoft programs not responding

How do I fix Microsoft not responding error? this applies to any MS program I open eg Excel, Word, Edge etc. I have tried many different suggestions from the web. What I really need is a definitive answer.
249 views
Aug 23, 2024 at 01:55 PM

Disabling a deleted App

Hello,

How do I disable and uninstall an already deleted app from my laptop? I made the mistake of deleting the app when I should have uninstalled it. I've followed every instruction from Youtube. I downloaded BoostSpeed and cleaned up some registry files with the app's name. The App's name is FineShare FineCam. It still appears on Chrome as a virtual camera option. The app does not appear under ''Uninstall Manager''.
240 views
Aug 20, 2024 at 11:48 PM

emergency shutdown laptop

Добрый день, такая проблема: ноутбук экстренно выключается при работе в некоторых приложениях, не думаю что это из-за перегрева поскольку AIDA64 показывает температуру в пределах нормы. Какие ещё могут быть причины и способы их исправления?

Good afternoon, such a problem: the laptop turns off urgently when working in some applications, I don't think this is due to overheating, since AIDA64 shows the temperature within the normal range. What other reasons can there be and how to fix them?
258 views
Aug 17, 2024 at 07:32 PM

Domande sul BooSpeed 13

nel Booston 13 l'antivirus può essere qualsiasi oppure solo quello consigliato da voi?

Il settaggio del Boostspeed 13 ogni quato tempo avviene?

Il settaggio del Boostspeed 13 avviene con tempi abbastanza lunghi, quanto dura ogni settaggio e qual'è il tempo di utilizzo rapportato al settaggio?



223 views
Aug 17, 2024 at 12:52 PM

compatable

can i use boost speed on my apple ipad? is it compatable
265 views
Aug 16, 2024 at 06:50 PM

lins aus newslettern u.ä. gehen nicht mher

Boostspeed scheint alle links aus nwslettern u.ä. deaktiviert zu haben - ich kann so nicht mehr arbeiten. Wie reparieren?
335 views
Aug 13, 2024 at 12:44 PM

Back Button Hijack?

Hello! Today my screen flickered and I couldn't use any browsers, I've tried chrome, firefox, edge, opera. It opens and when I try to click a link, it just goes back to the prevous screen. I can't even get your update from the link inthe app. it takes me to your site and when I click on update, it just does nothing. I can't do a search or click a bookmark.
I'm on windows 10 Pro.
I tried a system restore from your app and it failed with an error about the restore point was damaged.%programfiles%\windowsapps
AppxStaging.
So I tried it within windows. same errors.
I can't do anything that involves a browser.
I did a scan with malwarebytes, found nothing.
Not sure how to fix this.
241 views
Aug 10, 2024 at 01:01 AM

I cannot get Windows 10 November Update

Hi,,

Microsoft told that the update 1909 is already ready to install but I can't see it in my Windows Update panel. Should I do anything before?

1205 views
Nov 14, 2019 at 10:29 AM

Windows 10 Update Error

How I handle such Windows 10 Update Error?
1204 views
Jul 23, 2021 at 04:15 AM

Speaker Headset or head phones is unplugged message

Suddenly, I have no sound. Have run all the recommended troubleshooting in settings etc., have NEVER used headphones or headset on this laptop, don't know what else to try?
1203 views
Mar 16, 2021 at 08:04 AM

display scaling

there is no nvidia in the settings display scaling, there is only gpu
I play cs go, and I would like to know how to optimize the pc for this game, + I want to minimize impuct lag
the mouse often floats and the screen is blurry
1202 views
Nov 05, 2020 at 09:49 AM

Hangup

Since I upgraded my HD to a SSD, Microsoft Office Access seems to hang for 1 second every 30 secdonds.

1202 views
Aug 11, 2020 at 09:33 PM

(0x8024a105)

Computor will not up date because it keeps saying something missing (0x8024a105) thats what is missing what is it?
1201 views
Nov 13, 2020 at 06:15 AM

код12

Добрий.Подскажите што мне делать в такой ситуации?

1201 views
Nov 18, 2020 at 05:12 PM

once power button pressed to start up...

...my PC makes three long, low tones followed by four shorter, higher tones. Plus it is very slow to start.

Any help gratefully received

Thank you
Tom
1199 views
Feb 16, 2021 at 10:29 AM

Host Services for Windows Processes

Does Boost speed address excessive memory use by Host Services f or Windows Processes? This app is continually hogging 1/3 of my PC memory.
1198 views
Feb 22, 2021 at 03:11 PM

Sleep Mode

I have Acer Aspire 5750 G laptop, pritty old one, with win10 latest. It works well but when it goes to sleep mode everything gets slow (all applications, movement of mouse, all system), I've been waited for a long time to give it a time to wake up but nothing. Only solutions is to restart it, and after that it is in normal working mode. Before latest win10 update (2004) it was OK.
I tried so many things to do (everything throu Auslogics, update driver, clean up, registry, defrag ...), but nothing.
Is there any advice from you?
1198 views
Aug 22, 2020 at 04:22 PM

Error system

При работе с Windows 10 постоянно висит система и в диспетчере задач отображено что загрузка диска 100%
1197 views
Dec 14, 2020 at 06:18 PM

Error Message

After running Bootspeed for the first time in a long time, I get the error message, "The operating system is not presently configured to run this application." It affects my Bluetooth, plus it is annoying to have the error message popup on my screen every five minutes. Do you recommend that I go to "Restore Points"? I have an early February date available.
1197 views
Mar 04, 2021 at 04:35 PM

Как устранить неисправность

Операционная система не загружается. После включения компьютера загрузка операционной системы прекращается, колёсико всё время крутится и крутится. Такое положение может продолжаться и 1 час, и 2 часа и 4 часа. Больше не пробовал. Иногра, но очень редко, после неоднократного включения-выключения компьютера он вдруг после включения через 11-13 секунд, загружает операционную сисчтему, как это происходило после его покупки в магазине,
Вопрос:. В чём заключается неисправность и как эту неисправность устранить?

1195 views
Aug 31, 2020 at 02:39 PM

Windows search indexer

Hi there,
Windows search indexer seems to be taking forever to finish.
I have restarted the process, limited the number of files to index and even disable the AV to allow indexer to index faster.
But after a while it comes back and keeps eating away between 60% to 24% of CPU

Any fix for that? runing on (win11 64 bits.
1191 views
Dec 22, 2021 at 08:44 PM

Rebooting

Is it possible to reboot the HP Elite 8300 computer withot shutting down first?
1191 views
Jan 01, 2021 at 01:43 PM

Can't open my Chinese typing software

Dear Sir / Madam,

I am a new user of your company's product - Auslogics BoostSpeed. After I use the boostSpeed, I can't open and use my Chinese typing software (倉頡 and 速成) in window 10.

I went to the Setup > Time and language > language, and still can't find a way to open it.
In BoostSpeed, I don't know how to undo it, so I can use my Chinese typing again.

Please help me solve this problem. Thanks.

Best regards.

Soni
1191 views
Jul 17, 2021 at 11:39 AM

いつもエラーが出て困っていて、このソフトで解消できるようになりませんか?

ファイル C:\Users\BAMOTO\Desktop\●●画像●●\新しいフォルダー (6) のバックアップ中に問題が発生しました。
エラー:(STATUS_WAIT_2 (0x80070002))

バックアップとるとこのエラーが出てバックアップに支障が出ています
どうにかなりませんでしょうか?
ネットで調べてもこれと言って解決策が見つかりません

このエラーがこのソフトで解消できるようになればよいのですが
よろしくお願いします
1190 views
Apr 16, 2022 at 01:54 AM

WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

1189 views
Oct 22, 2020 at 01:19 PM

Windows game bar does not work

Windows game bar does not work when i try press the key combination
1189 views
Mar 20, 2021 at 05:36 PM

Не очищается корзина

Не могу очистить корзину,требуется разрешение администратора компьютера,кроме меня больше нет пользователей на этом компьютере !
Восстановить файлы не получается,очистить нельзя,вырезать тоже,проверял компьютер на вирусы и делал проверку дисков,всё хорошо
Что делать,как очистить корзину ? Меня это очень раздражает !
Windwos 10 x64

1189 views
Nov 09, 2020 at 07:12 AM