890 questions

Tiny Font

I love your application. I use it often. I have to squint to see the font. The font is up high on my computer in windows 11. The resolution is as high as my laptop will tolerate. How do I increase the font size of your product so I can at least read it without a struggle. I am guessing it is about a size 6 font size.
306 views
Jan 18, 2024 at 03:59 PM

Windows News Widget in the Taskbar

I have recently removed MS Edge from my PC because I have found it so intrusive, changing settings and software useage etc. But now my Taskbar MS news widget displays headlines and pix but will not show the news in detail when clicked on. Previouslt it complained it couldn't find Edge, now it just does nothing. How do I set the widget to use my current browser. I am proficient in tweaking the registry but have resisted that so far. Thanks.
284 views
Jan 17, 2024 at 02:51 PM

Microsoft Edge and...

Win 10 problem: one update won't go through at all, Microsoft Edge opens a white page (personally) that I can't close normally, repair fails because the new install stops in the middle and never finishes. When Edge doesn't work, Outlook doesn't work, neither explorer, right-click on files doesn't work. Sometimes Edge works, but soon stops. I've tried everything, I don't know what to do. I don't use Edge, but apparently it blocks everything else for me.
326 views
Jan 16, 2024 at 08:17 PM

vignettes

Votre logiciels a apparemment affecté certains liens, car on ne voit plus les vignettes des photos dans les Fichiers.
Pour les voir il faut les ouvrir les photos dans leur lecteur.
Peut-on les récupérer?
J'ai déjà suivi les indications usuelles de Windows sans résultat.
Est-ce une coincidence?
Merci.
304 views
Jan 15, 2024 at 10:23 PM

WindowsUpdate Not working due to corrupted files & MSOffice 10 Prof does not install

WindowsUpdate Not working due to corrupted files & MSOffice 10 Prof does not install
285 views
Jan 12, 2024 at 04:17 AM

USB device not recognised

My Garmin Forerunner watch is not recognised as a USB device
307 views
Jan 11, 2024 at 08:19 AM

hacker

Hacker keeps messing around my pc an I try to load zonealrm but keep getting error 1619 an have done everything i know ,maybe you can help?
274 views
Jan 10, 2024 at 05:50 PM

Sleep

I am having issues with windows 11 pro not going to sleep (even with settings for it set), it takes me 2 times selecting the sleep button for it to enter sleep mode. I have it set to sleep after 20 minutes of inactivity but with no avail.
297 views
Jan 08, 2024 at 05:55 PM

снижение пинга

Доброго времени суток!

Нужна помощь в снижении пинга в сети.
После прогона internet optimizer пинг по прежнему остается высоким на разных серверах (в районе 200-300ms)
Есть ли возможность сделать что либо еще?
362 views
Jan 05, 2024 at 01:27 PM

Duplicate fiel search on networked drive

I have a Netgear ReadyNAS 104 running v 6.10.9 with SMB, NFS and FTP services running. I seek a duplicate file app to reduce the number of duplicate files on the networked backup device folders. These folders are primarily PC backups of user files, like docs, pics and music. I can also access these files using Windows File Explorer with a mapped network drive.

Does Auslogic have a product that will do this? PC is WIndows 11 Pro. Nwtwork is wired and with a L2 managed gigabit switch using DHCP and static addresses. Looking to aviod downloading backup folders to a Windows PC and using a duplciate file app then uploading back to the NAS.
406 views
Jan 03, 2024 at 03:18 PM

?????.tmp.exe files needing to be blocked daily

Every day after Windows startup I see a privacy warning from my antivirus software (Trend Micro Maximum Security) that one or more new files in C:\Users\<user>\AppData\Local\Temp is trying to access my C: drive, as it is protected against ransom attack by the antivirus software, and offering to block it.

The files being blocked are all of a certain type, ending .tmp.exe. File properties reveal them to be "7-Zip Standalone Console" files, and are executable.
For instance:
de9f9807-308a-48bf-9311-7495c8765374.tmp.exe
cec08685-b06f-4c1d-a05c-0333f9a5ce4e.tmp.exe

Are you able to tell me what this executable is doing in the background? I am suspicious of it.
(I cannot add an exe file to this submission)
319 views
Dec 27, 2023 at 11:41 AM

license keys

If I were to buy the 3-pack of license keys, would I be able to use them over the course of three years? It says "1 year, 3 keys", but I don't know if they each expire a year after purchase or if they expire a year after they are used. For example, if I bought the keys, would I be able to use one key every year, using the three keys over the course of three years, or would I have to buy another 3-pack every year?
362 views
Dec 25, 2023 at 06:33 PM

folders

everytime i Click ON ONE FOLDER tO OPEN All OTHER FoldERS are activatED. thE uSUAl ANSWER oN GOOGLE iNVOLVING EXPLORER FILE OPTIONS DOES NOT WORK. also as you can see the shift key doesn't work
315 views
Dec 25, 2023 at 03:06 PM

Recovery points

I have windows 11, and Auslogics, but cannot locate the reovery points in either.

How does one locate, to use if necessary?
330 views
Dec 24, 2023 at 08:30 PM

laptop is shutting down 30 sec

Hello

Let me tell you that I am satisfied with the performance of the BostSpeed 13. Great Job.

I run the program, and everything is fine. The speed of the PC is unbelievable.

Except that, why does the laptop shut down 30 sec later under the electricity power and does not shut down when it is on battery power supply? Following the startup with battery I insert the plug of the electricity power and everting is running correctly. The matter is under electricity power plug in start up.

What can be the problem?

Looking forward for your answers,

Regards,

Erol

PC Details:

MSI PX60 2QD
C: SSD 250GB



413 views
Dec 23, 2023 at 03:57 PM

ICカードリーダーが使えない

Smart Card Device Enumeration Serviceが「停止中…」と表示され、ICカードリーダー使用できない。ICカードリーダー自体はデバイスマネージャーで「CIR215 PICC」と表示され、「正常に動作しています」の状態です。コマンドラインからtaskkillで強制終了して再実行をしても、すぐに停止中でフリーズしてしまいます。
401 views
Dec 23, 2023 at 06:51 AM

no moving

hi,

I would like to move files (pictures) from an internal SSD to an external HDD. It is not possible: I receve error code 0x80070079.

I have Win 10 on my laptop and everything seems working properly so far.

thank you,

Istvan
430 views
Dec 21, 2023 at 08:03 PM

Windows Update

how to force update windows, i have issue with windows update
276 views
Dec 20, 2023 at 01:42 PM

レスポンスが遅くなった

動作がいちいち遅くなって困っています。何を調べればよろしいのか教えてください。
具体的に思いつくことを列記すれば・・・
㈠インテルのソフトの自動バックアップがタイムアウトしたとのコメントが出て成功しません。
㈡Naxosのデータベースから音楽曲を屢々ダウンロードするのですが、ダウンロードした曲の音質が劣化したように感じます。レスポンスの遅さが禍しているのではないでしょうか?
㈢その他各種アプリがことごとく開くのが遅くて苛立ちます。以上
335 views
Dec 20, 2023 at 01:14 AM

Ok Its not Store but Log in Activity..

Ok ..so Ill just tell my problem: I started getting unsuccessful access tries constantly for mm a year ,it wassnt like that before, and i dont know from where or why.. my Mobile? But some are from Firefox and i dont have it anywhere anymore Have you seen something like this before? I have a picture ..screenshot

You said: Im NOT doing it.. ..i think Automatic? From where ..my mobile But why?! How.. Wifi is off there "all the time"
You said:
Im NOT doing it.. ..i think Automatic? From where ..my mobile But why?! How.. Wifi is off there "all the time"

Thank you far any insight.. Regards, Mitja
325 views
Dec 18, 2023 at 03:15 PM

This app won't run on your pc

I purchased this software to get rid of "This app won't run on your pc". So far, I have not managed to solve the issue. Is this software capable of fixing this problem?

Thank you,
David Jenkins
510.414.6175
1003 views
Jun 01, 2021 at 05:12 AM

Speaker Headset or head phones is unplugged message

Suddenly, I have no sound. Have run all the recommended troubleshooting in settings etc., have NEVER used headphones or headset on this laptop, don't know what else to try?
999 views
Mar 16, 2021 at 08:04 AM

window 32

window32 ne répond et ne travaille plus, que dois-je effectuer pour y remédier ?
999 views
Jan 02, 2021 at 02:52 PM

Не очищается корзина

Не могу очистить корзину,требуется разрешение администратора компьютера,кроме меня больше нет пользователей на этом компьютере !
Восстановить файлы не получается,очистить нельзя,вырезать тоже,проверял компьютер на вирусы и делал проверку дисков,всё хорошо
Что делать,как очистить корзину ? Меня это очень раздражает !
Windwos 10 x64

999 views
Nov 09, 2020 at 07:12 AM

archivos duplicados

como eliminar archivos duplicados
999 views
Nov 10, 2020 at 11:53 AM

Unzulässige Funktion

Guten Tag

Seit der letzten Reinigung mit Auslogics - empty folder cleaner - habe ich diese Fehlermeldung auf dem PC.

Der PC funktioniert sonst einwandfrei.

MfG
Ch. Rütimann

999 views
Jan 17, 2021 at 09:33 AM

Bluetooth

No matter what I try, I cannot get my Bluetooth to connect to any of my paired devices. I was able to until recently. Do you suggest I do a repair of Windows 10 without losing files and apps?
998 views
Mar 19, 2021 at 07:46 PM

WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

997 views
Oct 22, 2020 at 01:19 PM

Windows Defender Disable Remove

I WOULD YOUR HELP REGARDING REMOVE WINDOWS DEFENDER BECAUSE MY LAPTOP GOES VERY SLOW WHEN IS ON
THANK YOU
SAKLIS DIMITRIS
994 views
Feb 12, 2021 at 08:25 AM

Upgrading Windows Vista to 10

I have an old Vista laptop and it's pretty slow. Can I upgrade it to Windows 10? Can I use BoostSpeed on Vista?
994 views
Nov 18, 2020 at 03:42 PM

Intermittent PC Crashes/Freezes

To Whom It May Concern,

I intiated my original correspondence on the 5th November as indicated below:

I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.

This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!

I await an update at your earliest available opportunity.

Kind regards,

Ian

Ian R. W

Dear Ian,

Thank you for posting your question on our forum.

The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.

Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.

Running the command "sfc / scannow" in CMD under the admin might help with the issue.

You can also send to our support logs with system information and event viewer so that we can better understand the issue.

To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.

To get logs from event viewer, please do the following:

1. Press the key combination "Windows" + "X"

2. Select "Event Viewer"

3. Expand the "Custom Viewer" subsection

4. Select "Administrative Events"

5. Expand the "Action" menu

6. Click on "Save all events in custom view as ..."

7. Save log to PC

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Upvote (0)

Ian W
Edited 7 days ago
Waiting for moderation
Dear Suzanna,

Your prompt response to my request for technical support is very much appreciated.

Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.

At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.

I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.

Kind regards

Ian

Ian R. W

[/private]
Dear Suzanna,

Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.

Kind regards,

Ian

Ian R. W

992 views
Nov 12, 2020 at 01:09 PM

windows 10 up grade

how can I upgrade my windows 10 desktop from 32 bits to windows 10 64 bits without loosing any datas.

990 views
Mar 28, 2021 at 11:08 AM

Запретить windows кэшировать в mapping file

Добрый день. Иногда падают игры, с ошибкой на нехватку оперативной памяти. Проблема в том что WIN10 уводит в кэш слишком много памяти. На скриншоте 1.6гб+, но это после чистки. было 10гб.
Используя RAMMap.exe выявил что те 10гб были схаваны Mapped File: standby. Почистил. но сейчас опять память утекает..
как можно отключить это недоразумение?
Служба SuperFetch отключена. Что еще может жрать память и не отдавать её?
990 views
Nov 12, 2020 at 02:19 PM

edgeが機能しなくなろ

再起動後にedgeが毎回機能しなくなる対応策をを教えてください。
987 views
Jun 16, 2021 at 09:10 AM

WINDOWS BEHAVING IRRATICALLY

ive been having a lot of problems with windows like windows hangs with static playing through the speakers or randomly restarts or the blue screen of death and even the blue screen error message
ive tried all your fixes pertaining to my issues but it doesnt seem to have helped all that much
please help
985 views
Dec 18, 2020 at 05:19 AM

Error 0xc1900101

Dear Sir/Madame,

I keep getting error 0xc1900101 on Windows Update.
It all started when I switched to new SSD 970 EVO 500GB.
Windows have had updated few times than came version 20H2 which doesn't seem to work.
Updater downloads it, instal it and then during instalation after reboot it colapses around 24%. Then it reboots and I get this error record.
The computer is DELL XPS 13 9360 with i7, 8GB ram.
It runs Windows 10 PRO 1909

Hope You can help
Kamil Adamski
985 views
Mar 05, 2021 at 02:29 PM

код12

Добрий.Подскажите што мне делать в такой ситуации?

985 views
Nov 18, 2020 at 05:12 PM

Повышенное потребление ресурсов

Периодически всплывает уведомление о повышенном потреблении ресурсов. По клику открывается Task Manager, из информации в котором я понимаю только, что процессор загружен на 100%, оперативная память тоже. Я и сам замечаю, что компьютер часто тормозит и процессор нагревается до 50 градусов.
Компьютер новый (моноблок Lenovo, W10), программ в автозагрузке не более десяти. Прежний моноблок, которому более пяти лет с W 8.1, на котором установлено гораздо больше программ, ведёт себя гораздо резвее.
И что со всем этим делать? В Task Manager не вижу каких-либо инструментов. Уж не сама ли ваша программа Auslogics Boost Speed 11 тормозит систему?

983 views
Apr 18, 2020 at 05:17 PM

reparer windows 10

MON WINDOWS 10 NE FONCTIONNE PAS BIEN PAR DE BARRE DES TACHES NI L EXPLORATEUR DE WINDOWS
982 views
Feb 21, 2021 at 10:01 AM

ask

i have licence for home version
and i install pro version
how can i back to home v
978 views
Oct 23, 2020 at 04:28 PM