910 questions

PC Crashing/Freezing

To Whom It May Concern,

In recent weeks, I have been experiencing intermittent crashing/freezing of my PC. This sometimes happens 1/3 times a day or I can go a few days without it occurring at all. It is not, actually, a BSOD - just a "straightforward' freeze or crash.

When accessing the Windows Event Log, the common denominator would appear to be identifed as follows:

Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

I would consider myself reasonably computer savvy, describing myself as a software 'Geek', in addition to having set-up remote computing facilities. However, this is difficult to readily identify and despite, browsing the Internet extensively, I find I cannot resolve or prevent this from crash from occurring.

The only 'fix' I have reviewed is accessing 'Windows Services' that requires the 'Server to be restarted' but as this is already running (having reset itself?) I cannot, actually, do anything:

https://social.technet.microsoft.com/Forums/en-US/cd53a3ed-3833-4a62-8784-2ab3fa0c464e/unable-to-open-the-server-service-performance-object-the-first-four-bytes-dword-of-the-data

Any advice, recommendations or support you an afford me would be very much appreciated.

I am grateful for your attention, time, effort and anticipated co-operation in assisting me to resolve this perplexing and frustrating issue.

Kind regards to you and your colleagues at Auslogics

Ian

Ian Willsher
1379 views
Nov 03, 2020 at 11:11 PM

Video issues

Hi There,
I can be happily working along, and if I need to see a video file, I can... but then, sometimes it stops, and I cannot make the video work again.
I have Driver Updater, but if I reboot the computer, the video function will work again.
Sometimes, if I run a BoostSpeed scan, the video might work again. It can still stop again, but if I Boost Speed again, it may not make the video run again.
So I have to reboot again instead, which is pretty time consuming.
My initial thought is I'm missing video drivers, but i have Driver Updater.
Can you advise and help me?
1338 views
Nov 03, 2020 at 06:14 AM

Wana know how to change additional calendar

hello there , how to change additional calendar for windows 10 ? i need to change this chinese additional to persian (iran) ,, thxxxx

1132 views
Oct 30, 2020 at 11:55 AM

Windows Blue Screens

Hey,
Im getting a lot of windows blue screens, Kernel issues and Server exceptions and memory as well, i did a lot of testings like memory testings, when i do windows file check, when i run CHKDSK check in cmd i get files are NTFS error, Any help?

1089 views
Oct 29, 2020 at 01:37 PM

Duplicated Folder

Hello,

My name is Eric Borges and I am having an issue that when I update my windows 10 it's duplicating the windows folder in my C:, (follow attached). I've try to delete in many ways and even tho with the Auslogics app is not working, it's saying that the folder is deleted, but it's not. Is there any way to remove it permanently?

Best.
1477 views
Oct 27, 2020 at 07:40 PM

exploler.exe ошибка приложения сервиса

ПОДСКАЖИТЕ ЧТО ДЕЛАТЬ я очистил ненужные папки в как вдео иображения музыка перезагрузил ноутбук октрываю проводник жду секунд 10 пишет exploler.exe ошибка сервиса преложения и так каждый файл по типу панели инструментов скажите что делать пожалуйста а то меня мама убьет елси узнает она просто инода заходит в мой ноут и бдет спрашиват что уже бл такое и все пипец мене скажите прошу вас переустановка я оюсь делать это или мне надо вызывать мастера , еще я смотрле в инете что там водишь команду srw /scannow пошло до 84 процента сморю пишут показало есть неисправеные файлы исправил некоторые неисправились перезгрузили комп или ноутбук и появился синий экран оно дошло у меня до 84% и я остановил и я сейчас НЕЗНАЮ ЧТО ДЕЛАТЬ СКАЖТЕ ПОЖАЛУЙСТА ЧТО ДЕЛАТЬ ПРОШУУУ ВАС ОТ ВСЕГО СЕРДЦА
НО СЛИ ВЫБИРАЮ ЛЮЮ\БОЙ ФАЙЛ В ВАШЕМ ПРИЛОЖЕНИЕ ВСЕ ОК ЧТО ДЕЛАТЬ Я ВЫДЕЛЮ ЛЮБОЕ ХОРОШО Я ПРОСТО ХОЧУ ЧТОБ ВЫ ЭТО УВИДЕЛИ

1118 views
Oct 27, 2020 at 11:59 AM

Компьютер тормозит и зависает

В некоторые моменты зависает компьютер, иногда зависает отдельные поля(рабочий стол, панель задач, меню Пуск).
Курсором мыши возможно передвигать, но с различными программами невозможно взаимодействовать, а некоторые попросту не отвечают. Открытие вкладок и поисковые запросы в браузере выполняются очень медленно, а при просмотре видео(на том же Youtube) долго загружается.
Сначало подумал на выход из строя процессора, т.к он не слишком уж новый, да и проблема мне показалась такого рода. Почистил и заменил термопасту процессор, на вид он в хорошем состоянии(без сколов и царапин). После этого пол дня все было нормально но потом все продолжилось.
Дальше я начал искать решение проблемы в интернете, чего я только не перепробывал, и выключение службы Центра обновления Windows, проверки на вирусы и мусорные файлы, чистил реестр, дефрагментировал диски( для этого скачал данную программу). Только после дефрагментации дисков компьютер работал без перебоев и зависаний день, но на следующий все по новой.
Уже незнаю в чем может быть проблема, единственное на что подаю подозрения так это жетский диск, но и то не факт что это верно

1423 views
Oct 27, 2020 at 09:03 AM

A little advice before running this feature

I am not having any windows 10 problems but am a little concerned about your optimization feature to remove outdated windows files. In my case there are 43.16 GB or 28,000 items indicated that could be cleared. The warning is that after this some files may have to be downloaded from Microsoft. Is this amount of files typical. My system has had Windows 7 on up so maybe this would help but there are so many of these files I dont want to crash my system. Any tips or advice on this would be appreciated

Mark
1144 views
Oct 27, 2020 at 03:49 AM

Turn indexing back on

Hello! Bootspeed disabled indexing. How do I enable it back?
1263 views
Oct 26, 2020 at 03:26 PM

RDP keeps disabling on every machine that has boostspeed installed

I have my own domain with a virtual environment as well as several physical endpoints (mostly laptops). None of the virtual machines have boostpseed installed, only the majority of the physical machines. I have RDP enabled by group policy.

I notice that intermittently (seems to do it when it wants to), if I reboot a laptop or other physical endpoint, the machine will boot up with the "termservice" disabled, even though groupm policy enforces this to be on.

After troubleshooting group policy, uninstalling all other security software, and weeks of various other troubleshooting methods, the only commonality I can find is that all the machines that do this have boostspeed installed.

I found this post
https://qa.auslogics.com/question/225

And followed the instructions there. I also turned off the performance monitor in boostspeed via the settings, but the issue is still persisting. My next step I guess is to uninstall boostspeed from all of my machines but I figured I would reach out before I give up on the product.
1319 views
Oct 26, 2020 at 01:20 PM

key product W10PRO missed

Hi, I have AuslogicsBoostSpeed ​​11 licensed on 3 computers. 2 computers, the oldest, have windows 8.1 PRO. Newer computers have Windows 10 PRO. In the SOFTWARE-SYSTEM INFORMATION-OPERATING SYSTEM section the product key normally appears while on the PC with W10PRO the alphanumeric character string of the product key is covered with the capital B letters. I wanted to know why the code is hidden before it appeared. Thanks for the reply. Alex

1182 views
Oct 25, 2020 at 05:01 PM

Напортачил...

Я перенёс папку "Загрузки" из положения по умолчанию на диск D, но не создал отдельной папки, и теперь "Загрузки" - это весь диск D. Получается бардак.
При попытке вернуть всё по умолчанию или перенести в другое место, пишет: "Не удалось сформировать список обычных подкаталогов в "D:\System Volume Information".
Отказано в доступе.

Как вернуть положение по умолчанию???
997 views
Oct 25, 2020 at 11:38 AM

ask

i have licence for home version
and i install pro version
how can i back to home v
1058 views
Oct 23, 2020 at 04:28 PM

WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

1083 views
Oct 22, 2020 at 01:19 PM

PROVING

How to prove my performance specifically that mu processor is from type U
my device is : core i 7 8th gen
ram 8 GB
hard HDD 1TB
hard SSD 500 GB
NIVIDEA GEFORCE MX130
1035 views
Oct 22, 2020 at 01:46 AM

立ち上がり時間が掛かるようになった事への質問

当初起動時間が15秒程度でしたが、今は40秒程度掛からないとwindowsが立ち上がらなくなっています。立ち上がりの時間短縮の方法は、ありますか?
1122 views
Oct 20, 2020 at 06:43 AM

Dudas

¿Qué hacer si mi windows se traba?
¿Qué hacer si mi windows tarda mucho en apagar y reiniciar?

762 views
Oct 19, 2020 at 05:28 PM

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

1372 views
Oct 14, 2020 at 03:43 PM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
798 views
Oct 09, 2020 at 06:24 PM

Desktop

I have lost my icons on the desktop!
1028 views
Oct 08, 2020 at 02:28 AM

my computer does not connect to my bluetooth headphone

whenever i try to connect my blutooth over ear headphones with my windows it doesn't get connected and it's very difficult for me to use as i have to attend frequent meetings and lectures and moreover with my smartphone its very difficult as i have to zoom minute details in order to see, therefore i need a quick solution for this problem as fast as it could be.
960 views
Sep 09, 2021 at 09:19 AM

......

Системный блок выключается бошльше часа....

960 views
May 11, 2020 at 09:51 AM

Bad block on SSD

For one month, impossible make à backup with Acronis. A bad block is the cause of that misfunction. I use CHKDSK with no stable résult. What can i do ?
958 views
Oct 05, 2021 at 01:26 PM

Windows 10

Windows 10 сам отключается и пишет что какя то ошибка
958 views
Jun 22, 2021 at 02:35 PM

¿Cuando voy a poder tener mi Windows11?

Hola, me refiero ante ustedes con una pregunta, mi nombre es Kurt Toro, soy de Argentina, Mendoza. Yo quiero tener windows 11, cumplo todos los requisitos, menos 1, la memoria, tengo 56gb y necesito 64gb, solo por eso mi windows 11 no se podra instalar, alguna beta de Windows 11 vendra para esa memoria de gb? Muchas gracias
956 views
Jul 15, 2021 at 04:15 PM

Windows freezes frequently

I cannot seem to resolve the freezing problem. sometimes it freezes after a very short time after start-up and occassionally it works for quite sometime before it freezes again.

Do you have any suggestios what I can do to stop this or how I can find what may be causing this.

I am not a technical person so any answer have to be spoon-fed.

Thanks

953 views
Feb 22, 2021 at 04:49 PM

DirectX Windows Feature Install Prompt

A piece of software on my new Windows 11 system apparently requires the DirectX Windows Optional Feature set to run and I am continually receiving a prompt to install the feature, even though the features are already installed. I get prompted mulitple times per day to install DIrect X even though it's already installed. I've tried removing and resinstalling the optional feature and still get prompted to install it multiple times per day. I do not know what software is prompting this install. The prompt I receive is in the attached screenshot. I am not a game player, so it's not a legacy game that requires the feature. I'd really appreciate your help. Here is info about my system:

Device name SDM_Surface
Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
Installed RAM 8.00 GB (7.84 GB usable)
Device ID EA2A80B9-A4BB-44B8-AFA6-40B2186CF2E1
Product ID 00356-06270-54861-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points

Edition Windows 11 Home
Version 21H2
Installed on ‎12/‎3/‎2021
OS build 22000.652
Serial number 0F003S7214801J
Experience Windows Feature Experience Pack 1000.22000.652.0

Thanks!
Scott
951 views
May 08, 2022 at 08:19 PM

quiero reparar mi pc

mi procesador de ram esta lento

949 views
Jun 22, 2020 at 05:10 PM

rsop.msc

When I try to use this app, I get "The RSOP snap-in was unable to generate the RSOP data due to the following" "Access is Denied

I also ge the same error when I try using "GPResult /r

Thank You
947 views
Feb 09, 2021 at 01:22 AM

WinSxS Folder

On my Win10 desktop - running Build 19044.1618 - the WinSxS folder has grown to 12 GB. Windows Slimmer as well as dism.exe Cleanup show 6 GB thereof as obsolete. However, neither Windows Slimmer nor dism.exe do a cleanup. Any idea how to get rid of those obsolete 6 GB?
Best regards/HMeihoefer
947 views
Mar 15, 2022 at 03:30 PM

Photos

Hi My photos arent displaying properly and the preview pane is gone since using the other day
Any help?
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Jul 22, 2019 at 09:25 AM

Computer randomly shuts off / freezes

Hello,
My computer does this thing where it either randomly turns off completely or my entire computer screen freezes, requiring a full restart. Not really to sure what to do in this situation, and it has gotten to the point where it happens almost every 3 minutes.

941 views
Jun 06, 2020 at 01:26 AM

Several Error Messages - Consant Failures to Reset/Recover

Error message received - Troubleshooting wizard 0x80070002 (attachment 1)

SFC /scanow: (attachment 2) error results

DISM /Online /Cleanup-Image /ScanHealth (attachment 3)

Source error messages
940 views
Oct 07, 2021 at 01:27 PM

Windows 10 does not allow more than ~ 20 applications to run. Windows 10 не разрешает запуск больше чем ~20 приложений.

Windows 10 allows the simultaneous operation of about 20 applications. After that, the new application is allowed to start only after one of the open ones is buried.

How to remove the limit on the number of simultaneously running Windows 10 applications?

Windows 10 разрешает одновременную работу порядка 20ти приложений. После этого новое приложение разрешает запустить только после зарытия одного из открытых.

Как снять ограничение на колличество одновременно запущенных приложений Windows 10?
940 views
Jun 13, 2021 at 02:50 PM

Screen Size

Dear Sirs: Your screen is slightly too big for my 19' monitor, so i cannot read to bottom 2 cenbtimeters of the application. Hence thus not being able to resolve the problems in question. Hlow to reduce your sceen size so i can see all of it???.

Chales Waltz

Content hidden to protect privacy

940 views
Apr 11, 2021 at 03:29 AM

уведомления

Здравствуйте Очень часто всплывает уведомление Обноружено высокое потребление ресурсов ЧТО это икак исправить? Зарание спасибо!

940 views
Aug 05, 2021 at 01:02 PM

очистка системных блоков

Могу ли я, используя удаленный доаступ работать с другим компьютером

939 views
May 27, 2021 at 06:37 AM

Old windows

Windows 10 unfortunately doesent delete windows.old when doing a clean re-install.
is there a way to delete this and clear this space?
939 views
Aug 31, 2020 at 03:07 AM

не могу открыть диск

На разных дисках установлена Windows 8.1 и Windows 10. Один раз я искал нужный файл, который был Windows 8.1. Для этого изменил занрузку в BIOS и запустил Windows 8.1. Искал файл. Вернулся на Windows10 у меня начались проблемы Windows 10. Потом много чистил и обновлял Windows 10 с помощью Auslogics. Удалось исправить, но вот с диском никак. Да и времени просто не хватает. Помогите с чего начать чтобы работать с диском
938 views
Jun 13, 2021 at 01:31 AM