910 questions

PC Crashing/Freezing

To Whom It May Concern,

In recent weeks, I have been experiencing intermittent crashing/freezing of my PC. This sometimes happens 1/3 times a day or I can go a few days without it occurring at all. It is not, actually, a BSOD - just a "straightforward' freeze or crash.

When accessing the Windows Event Log, the common denominator would appear to be identifed as follows:

Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

I would consider myself reasonably computer savvy, describing myself as a software 'Geek', in addition to having set-up remote computing facilities. However, this is difficult to readily identify and despite, browsing the Internet extensively, I find I cannot resolve or prevent this from crash from occurring.

The only 'fix' I have reviewed is accessing 'Windows Services' that requires the 'Server to be restarted' but as this is already running (having reset itself?) I cannot, actually, do anything:

https://social.technet.microsoft.com/Forums/en-US/cd53a3ed-3833-4a62-8784-2ab3fa0c464e/unable-to-open-the-server-service-performance-object-the-first-four-bytes-dword-of-the-data

Any advice, recommendations or support you an afford me would be very much appreciated.

I am grateful for your attention, time, effort and anticipated co-operation in assisting me to resolve this perplexing and frustrating issue.

Kind regards to you and your colleagues at Auslogics

Ian

Ian Willsher
1379 views
Nov 03, 2020 at 11:11 PM

Video issues

Hi There,
I can be happily working along, and if I need to see a video file, I can... but then, sometimes it stops, and I cannot make the video work again.
I have Driver Updater, but if I reboot the computer, the video function will work again.
Sometimes, if I run a BoostSpeed scan, the video might work again. It can still stop again, but if I Boost Speed again, it may not make the video run again.
So I have to reboot again instead, which is pretty time consuming.
My initial thought is I'm missing video drivers, but i have Driver Updater.
Can you advise and help me?
1338 views
Nov 03, 2020 at 06:14 AM

Wana know how to change additional calendar

hello there , how to change additional calendar for windows 10 ? i need to change this chinese additional to persian (iran) ,, thxxxx

1132 views
Oct 30, 2020 at 11:55 AM

Windows Blue Screens

Hey,
Im getting a lot of windows blue screens, Kernel issues and Server exceptions and memory as well, i did a lot of testings like memory testings, when i do windows file check, when i run CHKDSK check in cmd i get files are NTFS error, Any help?

1089 views
Oct 29, 2020 at 01:37 PM

Duplicated Folder

Hello,

My name is Eric Borges and I am having an issue that when I update my windows 10 it's duplicating the windows folder in my C:, (follow attached). I've try to delete in many ways and even tho with the Auslogics app is not working, it's saying that the folder is deleted, but it's not. Is there any way to remove it permanently?

Best.
1477 views
Oct 27, 2020 at 07:40 PM

exploler.exe ошибка приложения сервиса

ПОДСКАЖИТЕ ЧТО ДЕЛАТЬ я очистил ненужные папки в как вдео иображения музыка перезагрузил ноутбук октрываю проводник жду секунд 10 пишет exploler.exe ошибка сервиса преложения и так каждый файл по типу панели инструментов скажите что делать пожалуйста а то меня мама убьет елси узнает она просто инода заходит в мой ноут и бдет спрашиват что уже бл такое и все пипец мене скажите прошу вас переустановка я оюсь делать это или мне надо вызывать мастера , еще я смотрле в инете что там водишь команду srw /scannow пошло до 84 процента сморю пишут показало есть неисправеные файлы исправил некоторые неисправились перезгрузили комп или ноутбук и появился синий экран оно дошло у меня до 84% и я остановил и я сейчас НЕЗНАЮ ЧТО ДЕЛАТЬ СКАЖТЕ ПОЖАЛУЙСТА ЧТО ДЕЛАТЬ ПРОШУУУ ВАС ОТ ВСЕГО СЕРДЦА
НО СЛИ ВЫБИРАЮ ЛЮЮ\БОЙ ФАЙЛ В ВАШЕМ ПРИЛОЖЕНИЕ ВСЕ ОК ЧТО ДЕЛАТЬ Я ВЫДЕЛЮ ЛЮБОЕ ХОРОШО Я ПРОСТО ХОЧУ ЧТОБ ВЫ ЭТО УВИДЕЛИ

1118 views
Oct 27, 2020 at 11:59 AM

Компьютер тормозит и зависает

В некоторые моменты зависает компьютер, иногда зависает отдельные поля(рабочий стол, панель задач, меню Пуск).
Курсором мыши возможно передвигать, но с различными программами невозможно взаимодействовать, а некоторые попросту не отвечают. Открытие вкладок и поисковые запросы в браузере выполняются очень медленно, а при просмотре видео(на том же Youtube) долго загружается.
Сначало подумал на выход из строя процессора, т.к он не слишком уж новый, да и проблема мне показалась такого рода. Почистил и заменил термопасту процессор, на вид он в хорошем состоянии(без сколов и царапин). После этого пол дня все было нормально но потом все продолжилось.
Дальше я начал искать решение проблемы в интернете, чего я только не перепробывал, и выключение службы Центра обновления Windows, проверки на вирусы и мусорные файлы, чистил реестр, дефрагментировал диски( для этого скачал данную программу). Только после дефрагментации дисков компьютер работал без перебоев и зависаний день, но на следующий все по новой.
Уже незнаю в чем может быть проблема, единственное на что подаю подозрения так это жетский диск, но и то не факт что это верно

1423 views
Oct 27, 2020 at 09:03 AM

A little advice before running this feature

I am not having any windows 10 problems but am a little concerned about your optimization feature to remove outdated windows files. In my case there are 43.16 GB or 28,000 items indicated that could be cleared. The warning is that after this some files may have to be downloaded from Microsoft. Is this amount of files typical. My system has had Windows 7 on up so maybe this would help but there are so many of these files I dont want to crash my system. Any tips or advice on this would be appreciated

Mark
1144 views
Oct 27, 2020 at 03:49 AM

Turn indexing back on

Hello! Bootspeed disabled indexing. How do I enable it back?
1263 views
Oct 26, 2020 at 03:26 PM

RDP keeps disabling on every machine that has boostspeed installed

I have my own domain with a virtual environment as well as several physical endpoints (mostly laptops). None of the virtual machines have boostpseed installed, only the majority of the physical machines. I have RDP enabled by group policy.

I notice that intermittently (seems to do it when it wants to), if I reboot a laptop or other physical endpoint, the machine will boot up with the "termservice" disabled, even though groupm policy enforces this to be on.

After troubleshooting group policy, uninstalling all other security software, and weeks of various other troubleshooting methods, the only commonality I can find is that all the machines that do this have boostspeed installed.

I found this post
https://qa.auslogics.com/question/225

And followed the instructions there. I also turned off the performance monitor in boostspeed via the settings, but the issue is still persisting. My next step I guess is to uninstall boostspeed from all of my machines but I figured I would reach out before I give up on the product.
1319 views
Oct 26, 2020 at 01:20 PM

key product W10PRO missed

Hi, I have AuslogicsBoostSpeed ​​11 licensed on 3 computers. 2 computers, the oldest, have windows 8.1 PRO. Newer computers have Windows 10 PRO. In the SOFTWARE-SYSTEM INFORMATION-OPERATING SYSTEM section the product key normally appears while on the PC with W10PRO the alphanumeric character string of the product key is covered with the capital B letters. I wanted to know why the code is hidden before it appeared. Thanks for the reply. Alex

1182 views
Oct 25, 2020 at 05:01 PM

Напортачил...

Я перенёс папку "Загрузки" из положения по умолчанию на диск D, но не создал отдельной папки, и теперь "Загрузки" - это весь диск D. Получается бардак.
При попытке вернуть всё по умолчанию или перенести в другое место, пишет: "Не удалось сформировать список обычных подкаталогов в "D:\System Volume Information".
Отказано в доступе.

Как вернуть положение по умолчанию???
997 views
Oct 25, 2020 at 11:38 AM

ask

i have licence for home version
and i install pro version
how can i back to home v
1058 views
Oct 23, 2020 at 04:28 PM

WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

1083 views
Oct 22, 2020 at 01:19 PM

PROVING

How to prove my performance specifically that mu processor is from type U
my device is : core i 7 8th gen
ram 8 GB
hard HDD 1TB
hard SSD 500 GB
NIVIDEA GEFORCE MX130
1035 views
Oct 22, 2020 at 01:46 AM

立ち上がり時間が掛かるようになった事への質問

当初起動時間が15秒程度でしたが、今は40秒程度掛からないとwindowsが立ち上がらなくなっています。立ち上がりの時間短縮の方法は、ありますか?
1122 views
Oct 20, 2020 at 06:43 AM

Dudas

¿Qué hacer si mi windows se traba?
¿Qué hacer si mi windows tarda mucho en apagar y reiniciar?

762 views
Oct 19, 2020 at 05:28 PM

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

1372 views
Oct 14, 2020 at 03:43 PM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
798 views
Oct 09, 2020 at 06:24 PM

Desktop

I have lost my icons on the desktop!
1028 views
Oct 08, 2020 at 02:28 AM

сообщение от Auslogics

Появляется табличка "Обнаружено высокое потребление ресурсов". Что делать?
938 views
Nov 07, 2021 at 11:34 AM

restarting issue

hello, i've been having an issue with my computer restarting whenever it likes to. i'm not sure what's wrong. i've troubleshooted the ram by removing half and running, and then the other half but that didn't work. i do not have an over heating problem, nor dust build up on cpu.

938 views
Aug 06, 2021 at 12:16 AM

ошибки в дисках C, D

Здравствуйте! Почему программа находит ошибки в дисках, но не указывает и не исправляет? Спасибо
936 views
Nov 27, 2021 at 09:34 AM

Empty Folders Function

Can I safely run an Empty Folder SCAN without deleteing important files like the Document File????????

935 views
May 08, 2021 at 10:53 PM

Display problem with Outlook and Excel

Hi,
Any suggestions on how to resolve this display problem?

Outlook & Excel screen displays are half missing. Happened about a week ago after installing Auslogics programs. ( could just be a coincidence ) .
Other Microsoft 365 programs and everything else displays correctly .
WINDOWS 10 & 365 have been reinstalled a few times but the problem persists.
WINDOWS repair facilities have been tried without success.
Microsoft Support unable to resolve it.

935 views
Oct 06, 2021 at 08:43 AM

Windows 7 64 Максимальная

Как полностью обезопасить свой пк и сделать его чище на программном уровне?

934 views
Nov 24, 2019 at 02:44 PM

PROCESSES IN SYSTEM

PC OS OVERLOADING FULLY IN 4GB AMD 99%

934 views
Apr 15, 2020 at 10:44 AM

My mouse freezes, lags which was not doing in the past

I am a long time professional and I am actually quite tech savvy. I use the computer very very clean (obsessive level) But my mouse started to lag recently. I have downloaded Auslogics Pro (thats how we met) Even though I liked the software, it didnt solve the problem.

My laptop is Dell Vostro with i7 and 8GB Ram. Fairly new one (less than 1 year) But even with a simple operation (like opening Skype) it starts to level up fan noise and mouse starts to flicker, lag from time to time.

I formated everything on my computer (because this was not the case until very recently) but even that didnt help.

What can be the reason?
931 views
Dec 09, 2020 at 07:46 PM

Windows Live Affected by first scan

Hi, I ran my first scan yesterday which was fine but now the content in my Windows Live 2012 set-up has been removed - specifically I have lost the folders, and their contents, I set up in my inbox, and I now have only emails in my inbox from the 18.06.2021. Everything else has gone. How can I get it back to where I was yesterday?
928 views
Jun 27, 2021 at 09:22 AM

Windows 10 Action Center is not working

As you see in the attached screenshot, I cannot make use of the action center. What would be the solution to this? Thank you.
926 views
Oct 11, 2021 at 07:40 AM

системные файлы windows 10

могу ли, Я, обнаружить вашей программой приложение в системе ,или файл запускающий вредоносное приложение, изменяющий СИСТЕМНЫЕ файлы ! Или напишите как его (подлеца) обнаружить!!! Сканирование антивирусом не предлогать! У меня изначально стоял надёжный антивирус .
благодарю за ответ...
924 views
Oct 15, 2021 at 05:32 AM

BNP detected fatal error

I am having blue screen issues. BNP detected fatal error occurs every time I restart but not on shutdown.
The problem started after I installed MS flight simulator
I have:
~Checked the HD for errors
~Uninstalled Flight simulator
~Updated Windows to latest version
~updated Graphics Card to latest version
~run sfc/scannow

924 views
Mar 15, 2022 at 05:14 PM

BSOD

Im getting Kmode_Eception not handled, System Service Eception and Unexpcted Kernel Mode Trap when i play game. i couldn't find the problem even i bought your Driver Pro to update all driver it still the same. what is the problem?
923 views
Aug 14, 2021 at 06:48 PM

Про производительность компьютера

Дорогие разработчики программы Auslogics BootSpeed, у меня проблема.
Я хотел повысить fps помоему я снял что-то с диспетчера задач,и вводил команды в консоль в игре CS:GO в мастерской карте BENCHMARK. И, до этих изменении у меня было около 70-100 fps, а сейчас fps 40-60. Что мне делать? Подскажите, пожалуйста!
919 views
Oct 02, 2020 at 05:44 AM

no default app

hello,my laptop has had an issue where the settings app does not open because it does not have an app associated with it. How can i fix this issue? It does not open at all.

912 views
May 08, 2021 at 03:09 PM

Windows 11

Will BoostSpeed 12 Pro work using Windows 11?
Any known problems using wndows 11?
912 views
Dec 30, 2021 at 03:20 PM

Device stops and freezes reqularly

My device is a very old one but still works properly, But these Days it starts To freeze reqularly and sometimes crashes, This only happened when i upgraded my laptop to windows 10, What should i do to prevent it

912 views
Aug 07, 2020 at 05:20 AM

Right Click Menu

Hello, My question is this: From time to time when I right mouse button click on a file on the desktop or in a folder the computer just freezes with the little blue circle turning for like 20-30 seconds before the right click menu will pop up, it does not do it all the time and seems random and there does not seem to be a reason for this, I have followed all the tutorials online that I could find and that is even why I purchased your software but nothing seems to solve this annoying issue, hopefully you can help. I am also attaching a screen shot to my computer spec details
911 views
Feb 24, 2021 at 07:21 PM

display settings/function

My 'brightness control' slider dissapeared in Windows 10 and I can't figure out a way to get it back. Now the screen just stays fairly bright all the time. There also isn't one in the notifications tab that I could us instead of the missing one on the desktop.
910 views
Nov 23, 2020 at 02:01 PM

Cpu Usage

Something is not working correctly. There is a high cpu usage and I am unable to figure out why. There seems to be an invisible ammount of cpu I cannot see? There is only 1 user on the machine and the cpu usage is more than the users cpu usage how does that make sense and how can I fix and optimize the cpu usage?
908 views
Nov 21, 2019 at 08:36 AM