910 questions

PC Crashing/Freezing

To Whom It May Concern,

In recent weeks, I have been experiencing intermittent crashing/freezing of my PC. This sometimes happens 1/3 times a day or I can go a few days without it occurring at all. It is not, actually, a BSOD - just a "straightforward' freeze or crash.

When accessing the Windows Event Log, the common denominator would appear to be identifed as follows:

Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

I would consider myself reasonably computer savvy, describing myself as a software 'Geek', in addition to having set-up remote computing facilities. However, this is difficult to readily identify and despite, browsing the Internet extensively, I find I cannot resolve or prevent this from crash from occurring.

The only 'fix' I have reviewed is accessing 'Windows Services' that requires the 'Server to be restarted' but as this is already running (having reset itself?) I cannot, actually, do anything:

https://social.technet.microsoft.com/Forums/en-US/cd53a3ed-3833-4a62-8784-2ab3fa0c464e/unable-to-open-the-server-service-performance-object-the-first-four-bytes-dword-of-the-data

Any advice, recommendations or support you an afford me would be very much appreciated.

I am grateful for your attention, time, effort and anticipated co-operation in assisting me to resolve this perplexing and frustrating issue.

Kind regards to you and your colleagues at Auslogics

Ian

Ian Willsher
1379 views
Nov 03, 2020 at 11:11 PM

Video issues

Hi There,
I can be happily working along, and if I need to see a video file, I can... but then, sometimes it stops, and I cannot make the video work again.
I have Driver Updater, but if I reboot the computer, the video function will work again.
Sometimes, if I run a BoostSpeed scan, the video might work again. It can still stop again, but if I Boost Speed again, it may not make the video run again.
So I have to reboot again instead, which is pretty time consuming.
My initial thought is I'm missing video drivers, but i have Driver Updater.
Can you advise and help me?
1338 views
Nov 03, 2020 at 06:14 AM

Wana know how to change additional calendar

hello there , how to change additional calendar for windows 10 ? i need to change this chinese additional to persian (iran) ,, thxxxx

1132 views
Oct 30, 2020 at 11:55 AM

Windows Blue Screens

Hey,
Im getting a lot of windows blue screens, Kernel issues and Server exceptions and memory as well, i did a lot of testings like memory testings, when i do windows file check, when i run CHKDSK check in cmd i get files are NTFS error, Any help?

1089 views
Oct 29, 2020 at 01:37 PM

Duplicated Folder

Hello,

My name is Eric Borges and I am having an issue that when I update my windows 10 it's duplicating the windows folder in my C:, (follow attached). I've try to delete in many ways and even tho with the Auslogics app is not working, it's saying that the folder is deleted, but it's not. Is there any way to remove it permanently?

Best.
1477 views
Oct 27, 2020 at 07:40 PM

exploler.exe ошибка приложения сервиса

ПОДСКАЖИТЕ ЧТО ДЕЛАТЬ я очистил ненужные папки в как вдео иображения музыка перезагрузил ноутбук октрываю проводник жду секунд 10 пишет exploler.exe ошибка сервиса преложения и так каждый файл по типу панели инструментов скажите что делать пожалуйста а то меня мама убьет елси узнает она просто инода заходит в мой ноут и бдет спрашиват что уже бл такое и все пипец мене скажите прошу вас переустановка я оюсь делать это или мне надо вызывать мастера , еще я смотрле в инете что там водишь команду srw /scannow пошло до 84 процента сморю пишут показало есть неисправеные файлы исправил некоторые неисправились перезгрузили комп или ноутбук и появился синий экран оно дошло у меня до 84% и я остановил и я сейчас НЕЗНАЮ ЧТО ДЕЛАТЬ СКАЖТЕ ПОЖАЛУЙСТА ЧТО ДЕЛАТЬ ПРОШУУУ ВАС ОТ ВСЕГО СЕРДЦА
НО СЛИ ВЫБИРАЮ ЛЮЮ\БОЙ ФАЙЛ В ВАШЕМ ПРИЛОЖЕНИЕ ВСЕ ОК ЧТО ДЕЛАТЬ Я ВЫДЕЛЮ ЛЮБОЕ ХОРОШО Я ПРОСТО ХОЧУ ЧТОБ ВЫ ЭТО УВИДЕЛИ

1118 views
Oct 27, 2020 at 11:59 AM

Компьютер тормозит и зависает

В некоторые моменты зависает компьютер, иногда зависает отдельные поля(рабочий стол, панель задач, меню Пуск).
Курсором мыши возможно передвигать, но с различными программами невозможно взаимодействовать, а некоторые попросту не отвечают. Открытие вкладок и поисковые запросы в браузере выполняются очень медленно, а при просмотре видео(на том же Youtube) долго загружается.
Сначало подумал на выход из строя процессора, т.к он не слишком уж новый, да и проблема мне показалась такого рода. Почистил и заменил термопасту процессор, на вид он в хорошем состоянии(без сколов и царапин). После этого пол дня все было нормально но потом все продолжилось.
Дальше я начал искать решение проблемы в интернете, чего я только не перепробывал, и выключение службы Центра обновления Windows, проверки на вирусы и мусорные файлы, чистил реестр, дефрагментировал диски( для этого скачал данную программу). Только после дефрагментации дисков компьютер работал без перебоев и зависаний день, но на следующий все по новой.
Уже незнаю в чем может быть проблема, единственное на что подаю подозрения так это жетский диск, но и то не факт что это верно

1423 views
Oct 27, 2020 at 09:03 AM

A little advice before running this feature

I am not having any windows 10 problems but am a little concerned about your optimization feature to remove outdated windows files. In my case there are 43.16 GB or 28,000 items indicated that could be cleared. The warning is that after this some files may have to be downloaded from Microsoft. Is this amount of files typical. My system has had Windows 7 on up so maybe this would help but there are so many of these files I dont want to crash my system. Any tips or advice on this would be appreciated

Mark
1144 views
Oct 27, 2020 at 03:49 AM

Turn indexing back on

Hello! Bootspeed disabled indexing. How do I enable it back?
1263 views
Oct 26, 2020 at 03:26 PM

RDP keeps disabling on every machine that has boostspeed installed

I have my own domain with a virtual environment as well as several physical endpoints (mostly laptops). None of the virtual machines have boostpseed installed, only the majority of the physical machines. I have RDP enabled by group policy.

I notice that intermittently (seems to do it when it wants to), if I reboot a laptop or other physical endpoint, the machine will boot up with the "termservice" disabled, even though groupm policy enforces this to be on.

After troubleshooting group policy, uninstalling all other security software, and weeks of various other troubleshooting methods, the only commonality I can find is that all the machines that do this have boostspeed installed.

I found this post
https://qa.auslogics.com/question/225

And followed the instructions there. I also turned off the performance monitor in boostspeed via the settings, but the issue is still persisting. My next step I guess is to uninstall boostspeed from all of my machines but I figured I would reach out before I give up on the product.
1319 views
Oct 26, 2020 at 01:20 PM

key product W10PRO missed

Hi, I have AuslogicsBoostSpeed ​​11 licensed on 3 computers. 2 computers, the oldest, have windows 8.1 PRO. Newer computers have Windows 10 PRO. In the SOFTWARE-SYSTEM INFORMATION-OPERATING SYSTEM section the product key normally appears while on the PC with W10PRO the alphanumeric character string of the product key is covered with the capital B letters. I wanted to know why the code is hidden before it appeared. Thanks for the reply. Alex

1182 views
Oct 25, 2020 at 05:01 PM

Напортачил...

Я перенёс папку "Загрузки" из положения по умолчанию на диск D, но не создал отдельной папки, и теперь "Загрузки" - это весь диск D. Получается бардак.
При попытке вернуть всё по умолчанию или перенести в другое место, пишет: "Не удалось сформировать список обычных подкаталогов в "D:\System Volume Information".
Отказано в доступе.

Как вернуть положение по умолчанию???
997 views
Oct 25, 2020 at 11:38 AM

ask

i have licence for home version
and i install pro version
how can i back to home v
1058 views
Oct 23, 2020 at 04:28 PM

WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

1083 views
Oct 22, 2020 at 01:19 PM

PROVING

How to prove my performance specifically that mu processor is from type U
my device is : core i 7 8th gen
ram 8 GB
hard HDD 1TB
hard SSD 500 GB
NIVIDEA GEFORCE MX130
1035 views
Oct 22, 2020 at 01:46 AM

立ち上がり時間が掛かるようになった事への質問

当初起動時間が15秒程度でしたが、今は40秒程度掛からないとwindowsが立ち上がらなくなっています。立ち上がりの時間短縮の方法は、ありますか?
1122 views
Oct 20, 2020 at 06:43 AM

Dudas

¿Qué hacer si mi windows se traba?
¿Qué hacer si mi windows tarda mucho en apagar y reiniciar?

762 views
Oct 19, 2020 at 05:28 PM

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

1372 views
Oct 14, 2020 at 03:43 PM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
798 views
Oct 09, 2020 at 06:24 PM

Desktop

I have lost my icons on the desktop!
1028 views
Oct 08, 2020 at 02:28 AM

windows 10 freezes

after using the cpu for a few minutes the windows 10 freezes all of a sudden and has to be restarted again.What is the best solution to resolve this problem.

905 views
Nov 29, 2020 at 09:32 AM

Right click loads too long on files and apps

I recently updated my windows 8.1 to windows 10 and now my right click is loading too long when I right click on files and apps.

And I have tried every possible method and still can’t solve it.
903 views
May 30, 2021 at 05:30 AM

Is there some way to uninstall or disable some Windows "Features?"

For a number of reasons, I use Firefox as my default browser on this and other devices with Chrome as a secondary browser for some specific compatibility needs, but Windows is trying to force me to use their irritatingly disfunctional "Edge" browser. So far, I've had some success in decreasing the frequency at which WIndows pesters me to use the Ede browser, but I have not been able to completely eliminate this often intrusive problem. Is there some way to safely uninstall or completely disable the Edge browser?

Near the right end of the task bar at the bottom of my screen, Windows has an irritating "feature" that displays weather information and frequently presents a pop-up with news items and similar information. Id there some way to eliminate or uninstall this "feature?"
903 views
Jun 06, 2021 at 03:34 AM

Computer randomly turns off but i can turn it back on

While i am playing games my computer seems to suddenly turn off i can turn it back on with no problem but it randomly happens every 2 hours ish.

902 views
Nov 12, 2019 at 02:06 AM

que software utilizar para convertir word a Pdf y viceversa

como se abren archivos word de una carpeta sin que se conviertan a Pdf y viceversa

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Feb 26, 2021 at 02:24 PM

USB Flash Drive is corrupted and not readable

I have a corrupted USB drive and now I can't access anything on it. I don't care about the files on it now. I would like to know is there a way to UN-corrupt it in your tools. I would just like to be able to use it. It's a pretty new flash drive - only used a few times. I think I killed it when I pulled it out after it gave me a warning. I wasn't able to get the warning to go away.
Thanks.
Paul

898 views
May 11, 2021 at 11:31 AM

slow wifi speed

HP laptop is very slow on wifi. I have high speed internet service (over 300MB) but i consistently get only 23 on uploads and 30 on downloads
895 views
Dec 31, 2021 at 02:46 PM

settings

ihave bought boostspeed pro it seems to be gone . i have only the normal boostspeed. how this is possible you tell me.
the program have trouble with intel smart sound and some issue with outlook, background taskhost exe an wtlibrary exe.
895 views
Jan 24, 2022 at 12:42 AM

internet hızlandırma yaptıgımda hızım düşüyor

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Dec 17, 2021 at 03:23 PM

Input Lag

I have a really good PC and it's very high system. Why do I have a lot of input lag when I'm playing games?

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May 18, 2021 at 05:54 PM

Committ Page Memory Use

After about 4 hours of just Windows running with no other programs, the Commit Charge memory fills to 100% and I have to restart the computer. I have the settings set to automatic that control teh Commit Charge memory and it doesn't seem to prevent the problem from occurring. Any other suggestions to correct this?
884 views
Oct 29, 2021 at 07:22 PM

my pc shuts down by itself

everytime at night when i put my computer to sleep mode the pc shuts down during the night and i dont know how to solve that

883 views
Dec 03, 2020 at 04:03 PM

Second PC Monitor Not Recognized and Screen Resolution Fuzzy on Both

I have an 11 year old PC running on Windows 10 and recently the PC stopped recognizing the existance of my second monitor, but the first and second monitors are working and showing identical screens/information. The identical screens are out-of-focus/fuzzy as well. I have attempted to find a solution on my own without success. I'm sending this message from a different device, so there is no other info about the PC, other than it continues to work OK. I hope you can help me with this issue. Thanks.
880 views
Oct 28, 2021 at 06:11 PM

Storage issues

I recently sync my iphone to my laptop and i do like certain features but the problem i have is i get get a grasp on how to manage what goes where and the biggest issue is my onedrive and icloud storage is full and my google storage is getting there. i cant figure out how to stop the duplicate copies and 24 hour constant downloading.......
878 views
Oct 16, 2019 at 03:00 AM

How to remove 0 data files

Is it possible to find all files with 0 kb and deleted them?
I have many mp4 and mp3 files that have ZERO data all over in different folders and drives.

Thank you

877 views
Jan 02, 2021 at 02:05 AM

Windows Blickpunkt-Bilder

Nach BoosSpeed12 wechseln die Windows 10 Blickpunkt-Bilder nicht mehr und muß von mir manuell repariert werden. Welche Einstellungen können das verhindern?
875 views
Jan 22, 2022 at 11:15 AM

Roaming Folder

I have 70 GB of data on my c:/user/AppData/Roaming folder. I have a space issue because my Win11 OS is insalled on a M.2 SSD drive with 120GB. I've moved the My Documents folders to a standard 2TB drive and told windows to install all apps on the large drive. I would like to keep the OS boot disk limited to windows only and make my boot quick!

Any tools in Auslogic that would address cleaning up my /appdata/Roaming data?

Thanks for your help.
Darian
875 views
Nov 07, 2021 at 09:44 AM

Question about conflict with avanced programs

Hi, i have installed in my notebook windows 10 home some avanced programs, my question is... if i install Auslogics Boostspeed 11, what configuration i need to make? I dont like to have problems with this avanced aplications

Oracle database 11g server (Have service running)
Oracle Virtual Box (Have service running)
VMWare workstation player (Have service running)
Informatica power center 9.6.1(Have service running)
SQL managment studio 18 (Have service running)
SQL Server 2019 (Have service running)
Microsoft azure (Have service running)
Visual Studio 19 (Have some service running)
Power BI (Have service running)
Microsoft machine learning Server (Have service running)

My notebook is HP AMD Raizer 7 3700U with 12 Gb Memoy and 2 TB hard disk with windows 10 64 bits
875 views
Jan 07, 2021 at 02:47 AM

I am unable to switch to keyboard Chinese Input Method after using Auslogics BootstSpeed

After using the Auslogics BootstSpeed and the function of cleaning the Registry files, I found that I am not able to switch back to Chinese input method anymore and I can only type in English. I tried to type the hotkey "Left Ctrl +Shift", nothing happened. I tried "Ctrl + Space" or "Win + Space", also nothing happended. The small icon at shows "EN" at the bottom right corner was disappeared (see attached).

I tried to find the file "ctfmon.exe" and excute, but it doesn't work. I tried to add this command at the startup, it also doesn't work.

I tried to delete the language pack and reinstall, it also doesn't work.

The only moment that I can see the langauge menu comes out again is that when I was in the situation of "User Account Control" when the computer requires administrator status to run some program (see attached).

I am pretty desperate and really need your help. Thank you!
872 views
Dec 18, 2021 at 04:41 AM

Postgrest SQL_Службы Microsoft

Добрый день!

Вот тут два скрина.

Первый скрин это сама проблема

Второй скрин на что это влияет.
871 views
Apr 01, 2021 at 02:28 PM