910 questions

PC Crashing/Freezing

To Whom It May Concern,

In recent weeks, I have been experiencing intermittent crashing/freezing of my PC. This sometimes happens 1/3 times a day or I can go a few days without it occurring at all. It is not, actually, a BSOD - just a "straightforward' freeze or crash.

When accessing the Windows Event Log, the common denominator would appear to be identifed as follows:

Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

I would consider myself reasonably computer savvy, describing myself as a software 'Geek', in addition to having set-up remote computing facilities. However, this is difficult to readily identify and despite, browsing the Internet extensively, I find I cannot resolve or prevent this from crash from occurring.

The only 'fix' I have reviewed is accessing 'Windows Services' that requires the 'Server to be restarted' but as this is already running (having reset itself?) I cannot, actually, do anything:

https://social.technet.microsoft.com/Forums/en-US/cd53a3ed-3833-4a62-8784-2ab3fa0c464e/unable-to-open-the-server-service-performance-object-the-first-four-bytes-dword-of-the-data

Any advice, recommendations or support you an afford me would be very much appreciated.

I am grateful for your attention, time, effort and anticipated co-operation in assisting me to resolve this perplexing and frustrating issue.

Kind regards to you and your colleagues at Auslogics

Ian

Ian Willsher
1379 views
Nov 03, 2020 at 11:11 PM

Video issues

Hi There,
I can be happily working along, and if I need to see a video file, I can... but then, sometimes it stops, and I cannot make the video work again.
I have Driver Updater, but if I reboot the computer, the video function will work again.
Sometimes, if I run a BoostSpeed scan, the video might work again. It can still stop again, but if I Boost Speed again, it may not make the video run again.
So I have to reboot again instead, which is pretty time consuming.
My initial thought is I'm missing video drivers, but i have Driver Updater.
Can you advise and help me?
1338 views
Nov 03, 2020 at 06:14 AM

Wana know how to change additional calendar

hello there , how to change additional calendar for windows 10 ? i need to change this chinese additional to persian (iran) ,, thxxxx

1132 views
Oct 30, 2020 at 11:55 AM

Windows Blue Screens

Hey,
Im getting a lot of windows blue screens, Kernel issues and Server exceptions and memory as well, i did a lot of testings like memory testings, when i do windows file check, when i run CHKDSK check in cmd i get files are NTFS error, Any help?

1089 views
Oct 29, 2020 at 01:37 PM

Duplicated Folder

Hello,

My name is Eric Borges and I am having an issue that when I update my windows 10 it's duplicating the windows folder in my C:, (follow attached). I've try to delete in many ways and even tho with the Auslogics app is not working, it's saying that the folder is deleted, but it's not. Is there any way to remove it permanently?

Best.
1477 views
Oct 27, 2020 at 07:40 PM

exploler.exe ошибка приложения сервиса

ПОДСКАЖИТЕ ЧТО ДЕЛАТЬ я очистил ненужные папки в как вдео иображения музыка перезагрузил ноутбук октрываю проводник жду секунд 10 пишет exploler.exe ошибка сервиса преложения и так каждый файл по типу панели инструментов скажите что делать пожалуйста а то меня мама убьет елси узнает она просто инода заходит в мой ноут и бдет спрашиват что уже бл такое и все пипец мене скажите прошу вас переустановка я оюсь делать это или мне надо вызывать мастера , еще я смотрле в инете что там водишь команду srw /scannow пошло до 84 процента сморю пишут показало есть неисправеные файлы исправил некоторые неисправились перезгрузили комп или ноутбук и появился синий экран оно дошло у меня до 84% и я остановил и я сейчас НЕЗНАЮ ЧТО ДЕЛАТЬ СКАЖТЕ ПОЖАЛУЙСТА ЧТО ДЕЛАТЬ ПРОШУУУ ВАС ОТ ВСЕГО СЕРДЦА
НО СЛИ ВЫБИРАЮ ЛЮЮ\БОЙ ФАЙЛ В ВАШЕМ ПРИЛОЖЕНИЕ ВСЕ ОК ЧТО ДЕЛАТЬ Я ВЫДЕЛЮ ЛЮБОЕ ХОРОШО Я ПРОСТО ХОЧУ ЧТОБ ВЫ ЭТО УВИДЕЛИ

1119 views
Oct 27, 2020 at 11:59 AM

Компьютер тормозит и зависает

В некоторые моменты зависает компьютер, иногда зависает отдельные поля(рабочий стол, панель задач, меню Пуск).
Курсором мыши возможно передвигать, но с различными программами невозможно взаимодействовать, а некоторые попросту не отвечают. Открытие вкладок и поисковые запросы в браузере выполняются очень медленно, а при просмотре видео(на том же Youtube) долго загружается.
Сначало подумал на выход из строя процессора, т.к он не слишком уж новый, да и проблема мне показалась такого рода. Почистил и заменил термопасту процессор, на вид он в хорошем состоянии(без сколов и царапин). После этого пол дня все было нормально но потом все продолжилось.
Дальше я начал искать решение проблемы в интернете, чего я только не перепробывал, и выключение службы Центра обновления Windows, проверки на вирусы и мусорные файлы, чистил реестр, дефрагментировал диски( для этого скачал данную программу). Только после дефрагментации дисков компьютер работал без перебоев и зависаний день, но на следующий все по новой.
Уже незнаю в чем может быть проблема, единственное на что подаю подозрения так это жетский диск, но и то не факт что это верно

1423 views
Oct 27, 2020 at 09:03 AM

A little advice before running this feature

I am not having any windows 10 problems but am a little concerned about your optimization feature to remove outdated windows files. In my case there are 43.16 GB or 28,000 items indicated that could be cleared. The warning is that after this some files may have to be downloaded from Microsoft. Is this amount of files typical. My system has had Windows 7 on up so maybe this would help but there are so many of these files I dont want to crash my system. Any tips or advice on this would be appreciated

Mark
1144 views
Oct 27, 2020 at 03:49 AM

Turn indexing back on

Hello! Bootspeed disabled indexing. How do I enable it back?
1263 views
Oct 26, 2020 at 03:26 PM

RDP keeps disabling on every machine that has boostspeed installed

I have my own domain with a virtual environment as well as several physical endpoints (mostly laptops). None of the virtual machines have boostpseed installed, only the majority of the physical machines. I have RDP enabled by group policy.

I notice that intermittently (seems to do it when it wants to), if I reboot a laptop or other physical endpoint, the machine will boot up with the "termservice" disabled, even though groupm policy enforces this to be on.

After troubleshooting group policy, uninstalling all other security software, and weeks of various other troubleshooting methods, the only commonality I can find is that all the machines that do this have boostspeed installed.

I found this post
https://qa.auslogics.com/question/225

And followed the instructions there. I also turned off the performance monitor in boostspeed via the settings, but the issue is still persisting. My next step I guess is to uninstall boostspeed from all of my machines but I figured I would reach out before I give up on the product.
1319 views
Oct 26, 2020 at 01:20 PM

key product W10PRO missed

Hi, I have AuslogicsBoostSpeed ​​11 licensed on 3 computers. 2 computers, the oldest, have windows 8.1 PRO. Newer computers have Windows 10 PRO. In the SOFTWARE-SYSTEM INFORMATION-OPERATING SYSTEM section the product key normally appears while on the PC with W10PRO the alphanumeric character string of the product key is covered with the capital B letters. I wanted to know why the code is hidden before it appeared. Thanks for the reply. Alex

1183 views
Oct 25, 2020 at 05:01 PM

Напортачил...

Я перенёс папку "Загрузки" из положения по умолчанию на диск D, но не создал отдельной папки, и теперь "Загрузки" - это весь диск D. Получается бардак.
При попытке вернуть всё по умолчанию или перенести в другое место, пишет: "Не удалось сформировать список обычных подкаталогов в "D:\System Volume Information".
Отказано в доступе.

Как вернуть положение по умолчанию???
997 views
Oct 25, 2020 at 11:38 AM

ask

i have licence for home version
and i install pro version
how can i back to home v
1058 views
Oct 23, 2020 at 04:28 PM

WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

1083 views
Oct 22, 2020 at 01:19 PM

PROVING

How to prove my performance specifically that mu processor is from type U
my device is : core i 7 8th gen
ram 8 GB
hard HDD 1TB
hard SSD 500 GB
NIVIDEA GEFORCE MX130
1035 views
Oct 22, 2020 at 01:46 AM

立ち上がり時間が掛かるようになった事への質問

当初起動時間が15秒程度でしたが、今は40秒程度掛からないとwindowsが立ち上がらなくなっています。立ち上がりの時間短縮の方法は、ありますか?
1122 views
Oct 20, 2020 at 06:43 AM

Dudas

¿Qué hacer si mi windows se traba?
¿Qué hacer si mi windows tarda mucho en apagar y reiniciar?

762 views
Oct 19, 2020 at 05:28 PM

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

1372 views
Oct 14, 2020 at 03:43 PM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
798 views
Oct 09, 2020 at 06:24 PM

Desktop

I have lost my icons on the desktop!
1028 views
Oct 08, 2020 at 02:28 AM

тормозит видео в браузерах

здравствуйте тормозит видео и графика в гугл хром процессор amd e 240 видеокарта radeon hd 6310grapchics windows 7 максимальная как избавится от лаганий ноутбука и видео
622 views
Mar 30, 2022 at 05:26 PM

empty folder cleaner

Is it ok to delete the files listed after running the cleaner?
617 views
Apr 28, 2023 at 09:30 AM

Avira completly mess up my whole computer

Hello,

Thanks for your software, it looks great.

I am in a terrible position, Avira made a smart scan and update " windows 11 22H2 " register file while I was on windows 10.

It broke my whole OS, now I am on windows 11, I hate it. But at least I got internet back, even if my processor is still at 80% while nothing is happening.

I have to much configuration on my software (audio, advanced date management), and have a lot of work to do this week for clients. I can't just wipe my whole system it will take me at least 40 hours to reconfigure everything to be able to work.

I just found your services while comparing on internet what could help me.

I can pay for a paid plan buy I just need help fixing my register and my OS back even if windows 11 is just hell....

I don't know what to do, i suppose there is no way back, my last snapchot was 2 month ago which is way to far.

616 views
Apr 19, 2023 at 01:35 AM

Windows 11

I have just purchased a new Windows 11 laptop. Can I run Boost Speed etc on this and how can I transfer the licences?
Thank You
615 views
Nov 11, 2021 at 11:39 AM

Win 11 , Updateannahme

Ich habe zwei Win11 Update die von meinem PC nicht angenommen werden. Wie kann ich diese löschen?

2023-04 Kumulatives Update für Windows 11 für x64-basierte Systeme (KB5025224)

2023-02 Kumulatives Update für .NET Framework 3.5, 4.8 und 4.8.1 für Windows 11 für x64 ((KB5022730))
614 views
Apr 12, 2023 at 12:02 PM

Screen Size

Hi just wanted to ask when are you going to give us TV users a 300% option cos its hard to read at 4K
613 views
Nov 03, 2022 at 08:19 PM

Drive local do Windows C:

I have on disk C: With 166 GB, the Windows 11 operating system and I just want the drive C: for Windows. In recent days it has been full and does not allow me to manage the available space, as it has free only 1.6 GB and honestly I do not know how to reduce files in C: which I find too risky because I can collapse the system. What was at risk of happening today. I ask: can you help me? Thanks
Manuel Araújo
612 views
Feb 02, 2023 at 04:44 PM

setting


Whenever I want to set "Start automatically at Windows logon
this error appears. I am asking for effective advice.
Well thank you

M.S.
611 views
Jan 09, 2023 at 12:23 PM

logiciels parasites

le lancement du courriel gmail et de google est vraiment très long.
d'autre part j'ai un une fenêtre d'information qui s'affiche de manière intempestive lorsque je suis connecté. Le logiciel qui a l'air de venir de windows, n'est pas supprimable
610 views
Dec 21, 2022 at 06:51 PM

USB Dongle USE over XP to Win 7 and beyond...

Over the years many companies that produce amazing Engilneering Softwares that used USB or even parallel port security keys was done to provide security for the writer of this software agains those who would might pirate their software... I bought into this activity with many USB Dongles... Then several of these companies went out of business or where sold to larger companies... This caused a serious isues (Expensives) to the end customers like myself... To upgrade a few of them can cost several Hundred of Thousand of Dollars if these company maintained some form of these softwares... So I elected to maintained a special computer running XP (A Xeon Machine to gain higher speeds...) so I would not loose use of many of these wonderful softwares like SystemView just to name one... Or Eagleware and Spice softwares... I still have access to my OLD XP Machine...

Question: Use of older security keys on later operating systems like Window's 7 (Better because of Xp can run as a simution embedded) or Window's 10 can basically not be done because Microsoft chose to ignore these users of these security keys... So,,, is there any way to used older softwares such as the types I have suggested in such a way, that the locking security keys could still be used on later versions of Microsoft platforms using older software that used Software Keys... I use mostly USB types and jump out of the Parallel types do to that change...

Years ago I wrote to Microsoft about this action they did... But they ignore me....

Today I thought I might just ask to see if what I think is truc may have a solution I was not made aware of...

Thanks...

PS I like your software Auslogic BootSpeed 13... Plus a few of the others too... Great efforts in your software programming is appreciated...
610 views
Dec 31, 2022 at 12:14 AM

tried to fix humming but it didnt help and made the speakers quiet

hello ive just tried to fix a buzzing sound coming from my speaker i downloaded it restarted my computer, but it didnt help the buzzings still there and now the speaker is really quiet from the fix
609 views
Jun 13, 2022 at 07:35 AM

settings

after installing Auslogic BoostSpeed, Anti-Malware, Driver Ipdater, and Defrag Ultimate, and running and updating per program informaion, i have 2 issues.
1. The Window keyboard key does not work when pressed or clicke on.
2. Entering the command setting on the window search bar gets me to window settings, but clicking on System will notopen it and hangs the whole Setting menu.
3. The usb microphone is recognized when plugged in the usb but it's not working.
609 views
Nov 15, 2023 at 03:58 PM

Taille des lettres

Comment augmenter la tailles des caractères, pour rendre les textes plus facilement lisibie.
606 views
Apr 01, 2022 at 01:13 AM

Löschen von Dateien

Hallo
bei mir ist eine " .pfx" Datei verschwunden. Unter Schnellzugriff wird sie noch aufgeführt. Im angegebenen Pfad steht sie nicht mehr. Was kann der Grund sein?
Herzliche Grüsse
Norbert Anderss

Antwort bitte in deutsch.
606 views
Dec 23, 2022 at 10:14 AM

Keep document lists

How can I keep my document lists?

These disappear from my Start/Documents list and the list in each program (Word, Excel).

I have searched and searched and can't find this referenced.

Thank you.

John Zwolanek
Deforest, Wisconsin, USA

Content hidden to protect privacy

605 views
Jan 08, 2023 at 08:25 PM

Addressing a specific drive

Firstly, what a wonderful piece of software. Always very cautious about programmes which can permanently delete items and never apologise when deleting an incorrect one. So far this is behaving perfectly.

My question is, is it possible to adress just a specific disk, for instance, can I ask the software to only process a requirement on my I drive or any other drive.

By chance is this an Australian designed programme?

Sincerely


John Terry
604 views
Nov 14, 2022 at 11:50 AM

Getting different kinds of BSOD's

Hello and good morning, I'm not very good at softwares and know-how's on PC but I've tried using this program to probably fix the cause of what could be causing the BSOD's on my PC. After I tried to use the Auslogics Driver Updater, I updated some of the drivers and it asked me to restart so I did. After I restarted, the pc kept giving me a BSOD where it was written something like: Boot device inaccessible. So I couldn't even put the password and login properly. I had to restore the data to a certain point so I could get my pc back. I'm not sure what the problem is yet so I decided to write this message to you and ask for a helping hand.

Thank you in advance for your time,

Pedro
604 views
Nov 05, 2023 at 11:32 AM

USB

USB non détectée dans le gestionnaire de périphérique
602 views
Jan 15, 2023 at 06:21 PM

проблема с компом

здраствуйте,помогите с проблемой. Компьютер очень сильно глючит ,возможно это связано с устнавления какого то вируса? что можно сделать в ситуации?
599 views
Oct 18, 2022 at 06:30 PM

Spinner GIF Keeps Spinning on Some Websites

Whenever I go to a site that requires some time to load, e.g., http://www.fpcanada.ca/findaplanner
I keep seeing the spinnning GIF wheel as I wait for the web page to load, which it does not and then times out..
So far, it happens with Edge, Google, and Firefox. I have restarted several times and have cleared the cache, flushed DNS, reset the browsers, completed a deep clean, registry clean, and optimized internet settings with SpeedBoost, run two anti-virus malware programs (Windows Secuity and Malware Bytes), and have run memory diagnostics. All with the same result - no change.

Windows and the browsers are all up-to-date.

When I inspect the Javascript (>by right-clicking on the Spinner), I see that the Spinner is there and seems to be waiting.

Any suggestions?
598 views
Feb 16, 2023 at 02:57 PM