910 questions

PC Crashing/Freezing

To Whom It May Concern,

In recent weeks, I have been experiencing intermittent crashing/freezing of my PC. This sometimes happens 1/3 times a day or I can go a few days without it occurring at all. It is not, actually, a BSOD - just a "straightforward' freeze or crash.

When accessing the Windows Event Log, the common denominator would appear to be identifed as follows:

Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

I would consider myself reasonably computer savvy, describing myself as a software 'Geek', in addition to having set-up remote computing facilities. However, this is difficult to readily identify and despite, browsing the Internet extensively, I find I cannot resolve or prevent this from crash from occurring.

The only 'fix' I have reviewed is accessing 'Windows Services' that requires the 'Server to be restarted' but as this is already running (having reset itself?) I cannot, actually, do anything:

https://social.technet.microsoft.com/Forums/en-US/cd53a3ed-3833-4a62-8784-2ab3fa0c464e/unable-to-open-the-server-service-performance-object-the-first-four-bytes-dword-of-the-data

Any advice, recommendations or support you an afford me would be very much appreciated.

I am grateful for your attention, time, effort and anticipated co-operation in assisting me to resolve this perplexing and frustrating issue.

Kind regards to you and your colleagues at Auslogics

Ian

Ian Willsher
1379 views
Nov 03, 2020 at 11:11 PM

Video issues

Hi There,
I can be happily working along, and if I need to see a video file, I can... but then, sometimes it stops, and I cannot make the video work again.
I have Driver Updater, but if I reboot the computer, the video function will work again.
Sometimes, if I run a BoostSpeed scan, the video might work again. It can still stop again, but if I Boost Speed again, it may not make the video run again.
So I have to reboot again instead, which is pretty time consuming.
My initial thought is I'm missing video drivers, but i have Driver Updater.
Can you advise and help me?
1338 views
Nov 03, 2020 at 06:14 AM

Wana know how to change additional calendar

hello there , how to change additional calendar for windows 10 ? i need to change this chinese additional to persian (iran) ,, thxxxx

1132 views
Oct 30, 2020 at 11:55 AM

Windows Blue Screens

Hey,
Im getting a lot of windows blue screens, Kernel issues and Server exceptions and memory as well, i did a lot of testings like memory testings, when i do windows file check, when i run CHKDSK check in cmd i get files are NTFS error, Any help?

1089 views
Oct 29, 2020 at 01:37 PM

Duplicated Folder

Hello,

My name is Eric Borges and I am having an issue that when I update my windows 10 it's duplicating the windows folder in my C:, (follow attached). I've try to delete in many ways and even tho with the Auslogics app is not working, it's saying that the folder is deleted, but it's not. Is there any way to remove it permanently?

Best.
1478 views
Oct 27, 2020 at 07:40 PM

exploler.exe ошибка приложения сервиса

ПОДСКАЖИТЕ ЧТО ДЕЛАТЬ я очистил ненужные папки в как вдео иображения музыка перезагрузил ноутбук октрываю проводник жду секунд 10 пишет exploler.exe ошибка сервиса преложения и так каждый файл по типу панели инструментов скажите что делать пожалуйста а то меня мама убьет елси узнает она просто инода заходит в мой ноут и бдет спрашиват что уже бл такое и все пипец мене скажите прошу вас переустановка я оюсь делать это или мне надо вызывать мастера , еще я смотрле в инете что там водишь команду srw /scannow пошло до 84 процента сморю пишут показало есть неисправеные файлы исправил некоторые неисправились перезгрузили комп или ноутбук и появился синий экран оно дошло у меня до 84% и я остановил и я сейчас НЕЗНАЮ ЧТО ДЕЛАТЬ СКАЖТЕ ПОЖАЛУЙСТА ЧТО ДЕЛАТЬ ПРОШУУУ ВАС ОТ ВСЕГО СЕРДЦА
НО СЛИ ВЫБИРАЮ ЛЮЮ\БОЙ ФАЙЛ В ВАШЕМ ПРИЛОЖЕНИЕ ВСЕ ОК ЧТО ДЕЛАТЬ Я ВЫДЕЛЮ ЛЮБОЕ ХОРОШО Я ПРОСТО ХОЧУ ЧТОБ ВЫ ЭТО УВИДЕЛИ

1119 views
Oct 27, 2020 at 11:59 AM

Компьютер тормозит и зависает

В некоторые моменты зависает компьютер, иногда зависает отдельные поля(рабочий стол, панель задач, меню Пуск).
Курсором мыши возможно передвигать, но с различными программами невозможно взаимодействовать, а некоторые попросту не отвечают. Открытие вкладок и поисковые запросы в браузере выполняются очень медленно, а при просмотре видео(на том же Youtube) долго загружается.
Сначало подумал на выход из строя процессора, т.к он не слишком уж новый, да и проблема мне показалась такого рода. Почистил и заменил термопасту процессор, на вид он в хорошем состоянии(без сколов и царапин). После этого пол дня все было нормально но потом все продолжилось.
Дальше я начал искать решение проблемы в интернете, чего я только не перепробывал, и выключение службы Центра обновления Windows, проверки на вирусы и мусорные файлы, чистил реестр, дефрагментировал диски( для этого скачал данную программу). Только после дефрагментации дисков компьютер работал без перебоев и зависаний день, но на следующий все по новой.
Уже незнаю в чем может быть проблема, единственное на что подаю подозрения так это жетский диск, но и то не факт что это верно

1423 views
Oct 27, 2020 at 09:03 AM

A little advice before running this feature

I am not having any windows 10 problems but am a little concerned about your optimization feature to remove outdated windows files. In my case there are 43.16 GB or 28,000 items indicated that could be cleared. The warning is that after this some files may have to be downloaded from Microsoft. Is this amount of files typical. My system has had Windows 7 on up so maybe this would help but there are so many of these files I dont want to crash my system. Any tips or advice on this would be appreciated

Mark
1144 views
Oct 27, 2020 at 03:49 AM

Turn indexing back on

Hello! Bootspeed disabled indexing. How do I enable it back?
1263 views
Oct 26, 2020 at 03:26 PM

RDP keeps disabling on every machine that has boostspeed installed

I have my own domain with a virtual environment as well as several physical endpoints (mostly laptops). None of the virtual machines have boostpseed installed, only the majority of the physical machines. I have RDP enabled by group policy.

I notice that intermittently (seems to do it when it wants to), if I reboot a laptop or other physical endpoint, the machine will boot up with the "termservice" disabled, even though groupm policy enforces this to be on.

After troubleshooting group policy, uninstalling all other security software, and weeks of various other troubleshooting methods, the only commonality I can find is that all the machines that do this have boostspeed installed.

I found this post
https://qa.auslogics.com/question/225

And followed the instructions there. I also turned off the performance monitor in boostspeed via the settings, but the issue is still persisting. My next step I guess is to uninstall boostspeed from all of my machines but I figured I would reach out before I give up on the product.
1319 views
Oct 26, 2020 at 01:20 PM

key product W10PRO missed

Hi, I have AuslogicsBoostSpeed ​​11 licensed on 3 computers. 2 computers, the oldest, have windows 8.1 PRO. Newer computers have Windows 10 PRO. In the SOFTWARE-SYSTEM INFORMATION-OPERATING SYSTEM section the product key normally appears while on the PC with W10PRO the alphanumeric character string of the product key is covered with the capital B letters. I wanted to know why the code is hidden before it appeared. Thanks for the reply. Alex

1183 views
Oct 25, 2020 at 05:01 PM

Напортачил...

Я перенёс папку "Загрузки" из положения по умолчанию на диск D, но не создал отдельной папки, и теперь "Загрузки" - это весь диск D. Получается бардак.
При попытке вернуть всё по умолчанию или перенести в другое место, пишет: "Не удалось сформировать список обычных подкаталогов в "D:\System Volume Information".
Отказано в доступе.

Как вернуть положение по умолчанию???
997 views
Oct 25, 2020 at 11:38 AM

ask

i have licence for home version
and i install pro version
how can i back to home v
1058 views
Oct 23, 2020 at 04:28 PM

WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

1083 views
Oct 22, 2020 at 01:19 PM

PROVING

How to prove my performance specifically that mu processor is from type U
my device is : core i 7 8th gen
ram 8 GB
hard HDD 1TB
hard SSD 500 GB
NIVIDEA GEFORCE MX130
1035 views
Oct 22, 2020 at 01:46 AM

立ち上がり時間が掛かるようになった事への質問

当初起動時間が15秒程度でしたが、今は40秒程度掛からないとwindowsが立ち上がらなくなっています。立ち上がりの時間短縮の方法は、ありますか?
1122 views
Oct 20, 2020 at 06:43 AM

Dudas

¿Qué hacer si mi windows se traba?
¿Qué hacer si mi windows tarda mucho en apagar y reiniciar?

762 views
Oct 19, 2020 at 05:28 PM

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

1372 views
Oct 14, 2020 at 03:43 PM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
798 views
Oct 09, 2020 at 06:24 PM

Desktop

I have lost my icons on the desktop!
1028 views
Oct 08, 2020 at 02:28 AM

usage

not good working
530 views
Sep 09, 2023 at 06:23 AM

Auslogics BoostSpeed 13のアップデート

Auslogics BoostSpeed 13のアップデート案内は来るのですが
Auslogics BoostSpeed 13.0.0.5及び
Auslogics BoostSpeed 13.0.0.6まアップデートは
案内通り実行しても、何回も実行してもアップデート出来ません
対処方法は有るのでしょうか・・・・・
529 views
Nov 01, 2023 at 04:34 AM

Enable TPM 2.0

Enabling TPM 2.0 on HP All In-One Model: 22-b020na
529 views
Mar 31, 2024 at 03:33 PM

no moving

hi,

I would like to move files (pictures) from an internal SSD to an external HDD. It is not possible: I receve error code 0x80070079.

I have Win 10 on my laptop and everything seems working properly so far.

thank you,

Istvan
527 views
Dec 21, 2023 at 08:03 PM

Defragmentierung einer virtuellen Festplatte

Kann man virtuelle Festplatten mit Eurem System Defragmentieren. Zum Beispiel über eine erweiterte Auswahl.
526 views
Mar 13, 2023 at 09:58 AM

lost files

how do I get files back that were mysteriously lost
524 views
Mar 22, 2023 at 07:47 PM

RUNDLL32

What catogory do I run to resolve RUNDll32 not working?
523 views
Nov 12, 2022 at 04:34 PM

MOving icons

Why are my icons moving around the desktop when restart computer?
518 views
Sep 27, 2023 at 01:09 PM

LOST APPS

I got myself in a bind and I resorted to installing a backup file.
Unfortunately I overlokked the advice that apps would be lost.
I now have a list of about 60 apps listed as "Apps removed while resetting your PC", including Auslogics programs.
Is ther any way that I can recover those apps?
I'm using Windows 10.

Cheers

Bill Wacher
518 views
Aug 05, 2023 at 04:16 AM

защита

при работе с функцией "защитить" выходит сообщение о сбое работы программы. Кнопка "защита" не устанавливается и не фиксируется на верхней строке .
по рекомендащиям программы ,антивирус виндос недаёт внести программу в опцию разрешоных.Функция "защита" неработает должным образом.раннее хорошо работала!
516 views
Mar 28, 2022 at 04:01 PM

cant update due to virtual box

hi
i cant update my windows due to virtual box install
i have uninstall thw virtual box already but still cany install
516 views
Nov 22, 2023 at 01:43 AM

Bricked my HP Evo Prod ID 669a1ua after driver update

So I'm old-school (DOS Win 3.11) computer-savvy...but not much more (never heard of secure boot/TPM/Bitlocker - until I used your program to update a bunch of drivers (probabally the BIOS) and I got BSOD demanding Bitlocker key and after 3 days found no darn way around it. Finally went to HP Cloud recovery (supposed to resture factory config) but this tool does not work for me (gets stuck in a boot loop...internet search did not reveal fix/work-around that I haddn't tried; i.e at the BIOS I turned off Secure boot, allowed USB Boot, made that the first boot device...even tried re-directing the boot loader to the flash drive...but I digress).
Only thing left seemed to be a clean install using flash drive media from MS website to download installer for W11 and then het drivers from HP. So...Flash installer W11 called-up a view of the diskpart showing X: as "System" with like 200MB, C: is the main partition with ~433GB and is BITLOCKED... and then there is a small Recovery partition.
So the only partition I might use was the Bitlocked one...thus I had to delete it and ReFormat to do the clean install.
...So far so good!
Now I go top HP and get my wlan drivers...install from recovery CMD using pnpuil...and I fire-up Windows.
I get the intro screen to select my language, then keyboard, then it hangs at "lets get you connected to the internet"
so - TWO questions: (1) what othe (critical) drivers might I need to get online? Here's the list of possibilities: https://support.hp.com/us-en/drivers/selfservice/closure/hp-spectre-x360-16-inch-2-in-1-laptop-pc-16-f1000/2101006126/model/2101006145 and
(2) I tried just installing "all" of the available drivers...but I ran out of room???
It seems that even when I'm at he C:\ prompt - everything I install actually goes to the X: partition [which has run out of space now...] Is there some kind of start-up initialization pointer thats redirrecting "System" traffic/commands to X: (instead of c:\Windows\System\System32 - where drivers usually reside?
- If so - how do I change it?
- If not then might it relate somehow to the fact that I never really "completed" the install process?
Also FYI - now that I have gotten around Bitlocker I tried the HP Cloud recovery again and got the same blind boot loop.
Thanks for your help
-Adam
515 views
Sep 13, 2023 at 08:52 PM

transfert photos depuis icloud

hi
depuis ce matin quand je telecharge mes photos depuis icloud elles sont dans un format different

extension heic
et je n'arrive plus a les lire


please i want to have a french answer ty
511 views
Oct 16, 2023 at 06:39 AM

Boostspeed Benachrichtigungsanzeigen

Hallo wertes Auslogics-Boostspeed-Team,

ich möchte gerne nach jedem Starten oder Neustarten meines PCs (Win10 Enterprise LTSC) angezeigt bekommen, wie lange das Starten dauerte. Diese Benachrichtigung wird mir bisher nur manchmal angezeigt oder wenn ich Boostspeed nach dem Hochfahren selbst starte; aber auch dann dauert es eine Weile, bis die Benachrifhtigung erscheint und auch hier erscheint sie nur manchmal.

Zudem möchte ich bitte gerne wissen, welche Taskscheduler und Hintergrundaufgaben von Microsoft Corporation ich im Auslogics Boostspeed Startup Manager deaktivieren kann, sodass das Windows dennoch fehlerfrei läuft; habt ihr hierfür eine "Pauschale"?


Vielen Dank vorab für eure Mithilfe.
Freundlichst, Wayseer
508 views
Oct 12, 2023 at 11:02 AM

possibly reistry danage when running your program

Hello

Two weeks ago I cleaned things up with your program..I rememeber cleaning "empty folders". Not sure if I touched registry clean.
I recently have noticed that my outlook email querries (IMAp etc) does not do a proper search . Only a few items related to the question show up.

Also Onenote desktop does not search and find all items. On other computers One note and outlook work fine. On my main desktop, (which has your program) some items are found on the search but not all that should be there in the querry.

On Onenote web on this machine, all items are searched and work.. Other computers work fine. But onenote deskotop on this one machine only finds few items related to the question. Talking to microsoft they think somethinkg happended to windows search in registry.
Can I recover what might ave been deleted in the cleanup. Are files deleted, stored somewere


Any ideas re the problem.

Thank you

Cliff Shnier
507 views
Dec 03, 2023 at 02:45 PM

not fixed or empty registry keys

Registety Cleaner 9 finds missing keys and missing files that do nor exist when I try to locate them in regedit?
506 views
Feb 03, 2022 at 01:17 AM

HDD 100% in Task Manager

Здравствуйте.
У меня проблема с работоспособностью компьютера.
Загруженность диска 100% в диспетчере задач.
Обновлял драйвера черед Ваш Driver Updater, после чего компьютер стал дольше выполнять задачи.
Выполнил восстановление.
Запустил BoostSpeed13.
Вроде бы получилось настроить, и когда компьютер простаивает, то значения не поднимаются до 100%.
Но тем не менее, значения принимают, при выполнении задач.
Ищу решение по этому вопросу.

С уважением,
Максим
506 views
Oct 19, 2023 at 10:57 AM

Diagnostic Policy Service Cannot Start.

Diagnostic Policy Service Cannot Start. Access is Denied – Error 5 Fix


505 views
Nov 02, 2023 at 09:42 PM

マウスDELL Win11 にてマウスの表示しない

DELL OPTIPLEX 3060 SFF にて 突然 マウスの表示がしなくなりどのようにして、マウスの表示がするようにできますか?
マウスの表示がしないですが、動かしていると動作領域に入ると、クリックするとソフトが動作するときもありますが、すべてで動作
させることは難しいです。
マウスの表示ができるようにはどうしたらよろしいですか?この動作じょうたいは別のPCから送信しています。
505 views
Nov 17, 2023 at 01:03 PM

low speed of windows

Hi
the speed of my windows is low
what can i do for this
504 views
Sep 11, 2023 at 02:42 PM