910 questions

PC Crashing/Freezing

To Whom It May Concern,

In recent weeks, I have been experiencing intermittent crashing/freezing of my PC. This sometimes happens 1/3 times a day or I can go a few days without it occurring at all. It is not, actually, a BSOD - just a "straightforward' freeze or crash.

When accessing the Windows Event Log, the common denominator would appear to be identifed as follows:

Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

I would consider myself reasonably computer savvy, describing myself as a software 'Geek', in addition to having set-up remote computing facilities. However, this is difficult to readily identify and despite, browsing the Internet extensively, I find I cannot resolve or prevent this from crash from occurring.

The only 'fix' I have reviewed is accessing 'Windows Services' that requires the 'Server to be restarted' but as this is already running (having reset itself?) I cannot, actually, do anything:

https://social.technet.microsoft.com/Forums/en-US/cd53a3ed-3833-4a62-8784-2ab3fa0c464e/unable-to-open-the-server-service-performance-object-the-first-four-bytes-dword-of-the-data

Any advice, recommendations or support you an afford me would be very much appreciated.

I am grateful for your attention, time, effort and anticipated co-operation in assisting me to resolve this perplexing and frustrating issue.

Kind regards to you and your colleagues at Auslogics

Ian

Ian Willsher
1379 views
Nov 03, 2020 at 11:11 PM

Video issues

Hi There,
I can be happily working along, and if I need to see a video file, I can... but then, sometimes it stops, and I cannot make the video work again.
I have Driver Updater, but if I reboot the computer, the video function will work again.
Sometimes, if I run a BoostSpeed scan, the video might work again. It can still stop again, but if I Boost Speed again, it may not make the video run again.
So I have to reboot again instead, which is pretty time consuming.
My initial thought is I'm missing video drivers, but i have Driver Updater.
Can you advise and help me?
1338 views
Nov 03, 2020 at 06:14 AM

Wana know how to change additional calendar

hello there , how to change additional calendar for windows 10 ? i need to change this chinese additional to persian (iran) ,, thxxxx

1132 views
Oct 30, 2020 at 11:55 AM

Windows Blue Screens

Hey,
Im getting a lot of windows blue screens, Kernel issues and Server exceptions and memory as well, i did a lot of testings like memory testings, when i do windows file check, when i run CHKDSK check in cmd i get files are NTFS error, Any help?

1089 views
Oct 29, 2020 at 01:37 PM

Duplicated Folder

Hello,

My name is Eric Borges and I am having an issue that when I update my windows 10 it's duplicating the windows folder in my C:, (follow attached). I've try to delete in many ways and even tho with the Auslogics app is not working, it's saying that the folder is deleted, but it's not. Is there any way to remove it permanently?

Best.
1478 views
Oct 27, 2020 at 07:40 PM

exploler.exe ошибка приложения сервиса

ПОДСКАЖИТЕ ЧТО ДЕЛАТЬ я очистил ненужные папки в как вдео иображения музыка перезагрузил ноутбук октрываю проводник жду секунд 10 пишет exploler.exe ошибка сервиса преложения и так каждый файл по типу панели инструментов скажите что делать пожалуйста а то меня мама убьет елси узнает она просто инода заходит в мой ноут и бдет спрашиват что уже бл такое и все пипец мене скажите прошу вас переустановка я оюсь делать это или мне надо вызывать мастера , еще я смотрле в инете что там водишь команду srw /scannow пошло до 84 процента сморю пишут показало есть неисправеные файлы исправил некоторые неисправились перезгрузили комп или ноутбук и появился синий экран оно дошло у меня до 84% и я остановил и я сейчас НЕЗНАЮ ЧТО ДЕЛАТЬ СКАЖТЕ ПОЖАЛУЙСТА ЧТО ДЕЛАТЬ ПРОШУУУ ВАС ОТ ВСЕГО СЕРДЦА
НО СЛИ ВЫБИРАЮ ЛЮЮ\БОЙ ФАЙЛ В ВАШЕМ ПРИЛОЖЕНИЕ ВСЕ ОК ЧТО ДЕЛАТЬ Я ВЫДЕЛЮ ЛЮБОЕ ХОРОШО Я ПРОСТО ХОЧУ ЧТОБ ВЫ ЭТО УВИДЕЛИ

1119 views
Oct 27, 2020 at 11:59 AM

Компьютер тормозит и зависает

В некоторые моменты зависает компьютер, иногда зависает отдельные поля(рабочий стол, панель задач, меню Пуск).
Курсором мыши возможно передвигать, но с различными программами невозможно взаимодействовать, а некоторые попросту не отвечают. Открытие вкладок и поисковые запросы в браузере выполняются очень медленно, а при просмотре видео(на том же Youtube) долго загружается.
Сначало подумал на выход из строя процессора, т.к он не слишком уж новый, да и проблема мне показалась такого рода. Почистил и заменил термопасту процессор, на вид он в хорошем состоянии(без сколов и царапин). После этого пол дня все было нормально но потом все продолжилось.
Дальше я начал искать решение проблемы в интернете, чего я только не перепробывал, и выключение службы Центра обновления Windows, проверки на вирусы и мусорные файлы, чистил реестр, дефрагментировал диски( для этого скачал данную программу). Только после дефрагментации дисков компьютер работал без перебоев и зависаний день, но на следующий все по новой.
Уже незнаю в чем может быть проблема, единственное на что подаю подозрения так это жетский диск, но и то не факт что это верно

1423 views
Oct 27, 2020 at 09:03 AM

A little advice before running this feature

I am not having any windows 10 problems but am a little concerned about your optimization feature to remove outdated windows files. In my case there are 43.16 GB or 28,000 items indicated that could be cleared. The warning is that after this some files may have to be downloaded from Microsoft. Is this amount of files typical. My system has had Windows 7 on up so maybe this would help but there are so many of these files I dont want to crash my system. Any tips or advice on this would be appreciated

Mark
1144 views
Oct 27, 2020 at 03:49 AM

Turn indexing back on

Hello! Bootspeed disabled indexing. How do I enable it back?
1263 views
Oct 26, 2020 at 03:26 PM

RDP keeps disabling on every machine that has boostspeed installed

I have my own domain with a virtual environment as well as several physical endpoints (mostly laptops). None of the virtual machines have boostpseed installed, only the majority of the physical machines. I have RDP enabled by group policy.

I notice that intermittently (seems to do it when it wants to), if I reboot a laptop or other physical endpoint, the machine will boot up with the "termservice" disabled, even though groupm policy enforces this to be on.

After troubleshooting group policy, uninstalling all other security software, and weeks of various other troubleshooting methods, the only commonality I can find is that all the machines that do this have boostspeed installed.

I found this post
https://qa.auslogics.com/question/225

And followed the instructions there. I also turned off the performance monitor in boostspeed via the settings, but the issue is still persisting. My next step I guess is to uninstall boostspeed from all of my machines but I figured I would reach out before I give up on the product.
1319 views
Oct 26, 2020 at 01:20 PM

key product W10PRO missed

Hi, I have AuslogicsBoostSpeed ​​11 licensed on 3 computers. 2 computers, the oldest, have windows 8.1 PRO. Newer computers have Windows 10 PRO. In the SOFTWARE-SYSTEM INFORMATION-OPERATING SYSTEM section the product key normally appears while on the PC with W10PRO the alphanumeric character string of the product key is covered with the capital B letters. I wanted to know why the code is hidden before it appeared. Thanks for the reply. Alex

1183 views
Oct 25, 2020 at 05:01 PM

Напортачил...

Я перенёс папку "Загрузки" из положения по умолчанию на диск D, но не создал отдельной папки, и теперь "Загрузки" - это весь диск D. Получается бардак.
При попытке вернуть всё по умолчанию или перенести в другое место, пишет: "Не удалось сформировать список обычных подкаталогов в "D:\System Volume Information".
Отказано в доступе.

Как вернуть положение по умолчанию???
997 views
Oct 25, 2020 at 11:38 AM

ask

i have licence for home version
and i install pro version
how can i back to home v
1058 views
Oct 23, 2020 at 04:28 PM

WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

1083 views
Oct 22, 2020 at 01:19 PM

PROVING

How to prove my performance specifically that mu processor is from type U
my device is : core i 7 8th gen
ram 8 GB
hard HDD 1TB
hard SSD 500 GB
NIVIDEA GEFORCE MX130
1035 views
Oct 22, 2020 at 01:46 AM

立ち上がり時間が掛かるようになった事への質問

当初起動時間が15秒程度でしたが、今は40秒程度掛からないとwindowsが立ち上がらなくなっています。立ち上がりの時間短縮の方法は、ありますか?
1122 views
Oct 20, 2020 at 06:43 AM

Dudas

¿Qué hacer si mi windows se traba?
¿Qué hacer si mi windows tarda mucho en apagar y reiniciar?

762 views
Oct 19, 2020 at 05:28 PM

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

1372 views
Oct 14, 2020 at 03:43 PM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
798 views
Oct 09, 2020 at 06:24 PM

Desktop

I have lost my icons on the desktop!
1028 views
Oct 08, 2020 at 02:28 AM

Boostspeed 13 startup externalized to Windows desktop every boot

Everytime I boot up my Windows 10 laptop, Boostspeed 13 i set to startup in the settings, however on each boot, the Boostspeed dashboard is extranalized to the Windows desktop and always at the Registry Analysis tab.

How can I stop the Boostspeed dashboard from being extranalized on every boot-up?
437 views
Feb 16, 2023 at 08:23 PM

the best way to free-up dwindling space on my diskdrive

My computer is slowing down more and more as I use up more diskdrive space. It is an older computer but has been super reliable until very recently. What is the most effective way to free-up hard drive space to allow Windows to be more efficient?
437 views
Oct 14, 2022 at 04:33 PM

MAPPING USB PORTS TO COM PORTS

Im having trouble with not enough COM Ports for external, USB devices.

With only 1 Si Labs Enhanced and Standard port, and 1 port for the system, as seen in Device Manage, how can I run, for example, more than one sftwr program - intended for a Ham radio transceiver - plus an external, USB microphone plus other external HDD, with or without an external USB Hub?

Why does my HP All-in-one, WIN11 system, work with the internal camera but NOT the internal microphone?

Do I need "virtual ports"? Do I need special drivers and/or hardware?

Thanks.

Phil
433 views
Aug 23, 2023 at 02:51 AM

license keys

If I were to buy the 3-pack of license keys, would I be able to use them over the course of three years? It says "1 year, 3 keys", but I don't know if they each expire a year after purchase or if they expire a year after they are used. For example, if I bought the keys, would I be able to use one key every year, using the three keys over the course of three years, or would I have to buy another 3-pack every year?
433 views
Dec 25, 2023 at 06:33 PM

RunDLL Error Messge keeps popping up

I get this message everytime Boostspeed runs:

There was a problem starting TaskSchedulerHelper.dll The specified module could not be found.
428 views
Mar 31, 2024 at 06:20 PM

rundll32.exe

If infected, how to get rid of it, probably trojan
427 views
Feb 05, 2024 at 06:36 AM

Screen Saver Retreval

After a through clening I seem to have lost the screen saver prompt. The program is there and working - but it does not turn on when directed. How do I rescue the code that seems to be lost?
427 views
Feb 18, 2024 at 11:47 PM

Не понимаю куда девается память

Как мне посмотреть последнии скачанные данные и понять что у меня занимает память? Я буквально скачал расширение на гугл и у меня пропало два гигабайта, как это работает (винодоус 10)
426 views
Nov 18, 2023 at 05:06 PM

Computer shuts down instead on going to sleep

My Computer shuts down instead on going to sleep. So I have to reboot to start up. Any help would be greatly appreciated.
Thank You
~Bill
425 views
Mar 23, 2024 at 04:19 AM

BSOD

Facing constant BSOD issue
425 views
Mar 23, 2024 at 08:19 PM

очистка компьютера с w7 от мусора

как очистить комп от мусора
423 views
Mar 23, 2023 at 08:18 AM

No se oye el sonido

Hola. Llevo un par de meses en los que de golpe se corta la audicion de sonidos en mi ordenador (el testigo luminoso de mis altavoces desaparece como si éstos no tuviesen corriente eléctrica). También en la reproduccion musical. Normalmente el sonido desaparece (aunque visualmente - las lineas de volumen suben y bajan - y según información de configuración todo funciona correctamente) y vuelve a aparecer transcurridas unas horas. Estouy harto de desinstalar y volver a re-instalar el controlador. Hoy he ido un paso más allà reinstaurando sistema a un punto anterior en el tiempo. No se arregla. Aparentemente no es culpa del controlador. Todo apunta a que hay alguna aplicacion en mi ordenador que produce este efecto. O quizás esté demasiado saturado. En más de una ocasión se pierde el sonido justo después de un análisis efectuado por Auslogics BoostSpeed aunque este caso tampoco ocurre en el 100% de las veces que me quedo sin sonido. Cuando se va el sonido dura horas y cuando vuelve el sonido por sí mismo también recupera el sonido durante horas. ¿Pueden ayudarme a solucionar este molesto problema de una vez por todas?
Gracias

421 views
Oct 29, 2023 at 04:06 PM

Your software seems to have stopped my search from working

Hi, I ran you softwarre to clean up my computer using the default settings. Shortly after I noticed my search was not working. I checked Search in the WIndows setting and found it was indexing my computer. It is partially indexed but appears to be stopping and starting. I cannot search with Windows Explorer or inside Outlook. Both give a result of nothing found. I found one of your actions was related to indexing and I restored this. However it is still the same. How do I fix this?

Thanks
Allan
418 views
Mar 06, 2024 at 01:45 AM

Win 10. Жесткий диск С

Привет! У меня резко , за одну ночь, с дика С пропало 25 Г. Не знаю что делать? Где искать проблему? Как это можно устранить? Не подвергая свой старый ноут переустановки ОС . Windows 10 HOME 22H2 19045.3693 .
417 views
Nov 25, 2023 at 11:27 AM

Location

Since installing BoostSpeed and using the various tools, my computer Location function is no longer operable. In Settings, all options to switch location settings on are greyed out. I have follewed various YouTube suggestions to no avail. One Registry key the videos refer to I don't seem to have anymore, although I can't find it deleted in BoostSpeed bin. The key is:- HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\lfsvc\TriggerInfo

Any ideas? Not sure how much info you need from me or how much you already know. I need to resolve this issue. I do not want to do a clean install of Windows 10 as I will lose all my Apps etc. I am not a computer expert by any means, so please keep any suggestions simple for me to understand. Thanks.
415 views
Nov 22, 2022 at 11:11 PM

Recovery points

I have windows 11, and Auslogics, but cannot locate the reovery points in either.

How does one locate, to use if necessary?
415 views
Dec 24, 2023 at 08:30 PM

помощь

Что делать если пк выключается сам спустя время при полной зарядкеи начинает тормазить
414 views
Feb 23, 2023 at 05:52 PM

Microsoft Edge and...

Win 10 problem: one update won't go through at all, Microsoft Edge opens a white page (personally) that I can't close normally, repair fails because the new install stops in the middle and never finishes. When Edge doesn't work, Outlook doesn't work, neither explorer, right-click on files doesn't work. Sometimes Edge works, but soon stops. I've tried everything, I don't know what to do. I don't use Edge, but apparently it blocks everything else for me.
413 views
Jan 16, 2024 at 08:17 PM

my battery is working fine but it says its health is bad is that a problem?

So when i test my battery health it says that its health is terrible and reccomends me to change it while its working just fine should i change it or not?
411 views
Mar 14, 2024 at 02:42 AM

booting

when i boot up it takes about 7 minutes---it has never been this slow and i dis-abled alot of progams..will your program help with this?
410 views
Nov 04, 2022 at 12:50 PM