910 questions

PC Crashing/Freezing

To Whom It May Concern,

In recent weeks, I have been experiencing intermittent crashing/freezing of my PC. This sometimes happens 1/3 times a day or I can go a few days without it occurring at all. It is not, actually, a BSOD - just a "straightforward' freeze or crash.

When accessing the Windows Event Log, the common denominator would appear to be identifed as follows:

Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

I would consider myself reasonably computer savvy, describing myself as a software 'Geek', in addition to having set-up remote computing facilities. However, this is difficult to readily identify and despite, browsing the Internet extensively, I find I cannot resolve or prevent this from crash from occurring.

The only 'fix' I have reviewed is accessing 'Windows Services' that requires the 'Server to be restarted' but as this is already running (having reset itself?) I cannot, actually, do anything:

https://social.technet.microsoft.com/Forums/en-US/cd53a3ed-3833-4a62-8784-2ab3fa0c464e/unable-to-open-the-server-service-performance-object-the-first-four-bytes-dword-of-the-data

Any advice, recommendations or support you an afford me would be very much appreciated.

I am grateful for your attention, time, effort and anticipated co-operation in assisting me to resolve this perplexing and frustrating issue.

Kind regards to you and your colleagues at Auslogics

Ian

Ian Willsher
1379 views
Nov 03, 2020 at 11:11 PM

Video issues

Hi There,
I can be happily working along, and if I need to see a video file, I can... but then, sometimes it stops, and I cannot make the video work again.
I have Driver Updater, but if I reboot the computer, the video function will work again.
Sometimes, if I run a BoostSpeed scan, the video might work again. It can still stop again, but if I Boost Speed again, it may not make the video run again.
So I have to reboot again instead, which is pretty time consuming.
My initial thought is I'm missing video drivers, but i have Driver Updater.
Can you advise and help me?
1338 views
Nov 03, 2020 at 06:14 AM

Wana know how to change additional calendar

hello there , how to change additional calendar for windows 10 ? i need to change this chinese additional to persian (iran) ,, thxxxx

1132 views
Oct 30, 2020 at 11:55 AM

Windows Blue Screens

Hey,
Im getting a lot of windows blue screens, Kernel issues and Server exceptions and memory as well, i did a lot of testings like memory testings, when i do windows file check, when i run CHKDSK check in cmd i get files are NTFS error, Any help?

1089 views
Oct 29, 2020 at 01:37 PM

Duplicated Folder

Hello,

My name is Eric Borges and I am having an issue that when I update my windows 10 it's duplicating the windows folder in my C:, (follow attached). I've try to delete in many ways and even tho with the Auslogics app is not working, it's saying that the folder is deleted, but it's not. Is there any way to remove it permanently?

Best.
1478 views
Oct 27, 2020 at 07:40 PM

exploler.exe ошибка приложения сервиса

ПОДСКАЖИТЕ ЧТО ДЕЛАТЬ я очистил ненужные папки в как вдео иображения музыка перезагрузил ноутбук октрываю проводник жду секунд 10 пишет exploler.exe ошибка сервиса преложения и так каждый файл по типу панели инструментов скажите что делать пожалуйста а то меня мама убьет елси узнает она просто инода заходит в мой ноут и бдет спрашиват что уже бл такое и все пипец мене скажите прошу вас переустановка я оюсь делать это или мне надо вызывать мастера , еще я смотрле в инете что там водишь команду srw /scannow пошло до 84 процента сморю пишут показало есть неисправеные файлы исправил некоторые неисправились перезгрузили комп или ноутбук и появился синий экран оно дошло у меня до 84% и я остановил и я сейчас НЕЗНАЮ ЧТО ДЕЛАТЬ СКАЖТЕ ПОЖАЛУЙСТА ЧТО ДЕЛАТЬ ПРОШУУУ ВАС ОТ ВСЕГО СЕРДЦА
НО СЛИ ВЫБИРАЮ ЛЮЮ\БОЙ ФАЙЛ В ВАШЕМ ПРИЛОЖЕНИЕ ВСЕ ОК ЧТО ДЕЛАТЬ Я ВЫДЕЛЮ ЛЮБОЕ ХОРОШО Я ПРОСТО ХОЧУ ЧТОБ ВЫ ЭТО УВИДЕЛИ

1119 views
Oct 27, 2020 at 11:59 AM

Компьютер тормозит и зависает

В некоторые моменты зависает компьютер, иногда зависает отдельные поля(рабочий стол, панель задач, меню Пуск).
Курсором мыши возможно передвигать, но с различными программами невозможно взаимодействовать, а некоторые попросту не отвечают. Открытие вкладок и поисковые запросы в браузере выполняются очень медленно, а при просмотре видео(на том же Youtube) долго загружается.
Сначало подумал на выход из строя процессора, т.к он не слишком уж новый, да и проблема мне показалась такого рода. Почистил и заменил термопасту процессор, на вид он в хорошем состоянии(без сколов и царапин). После этого пол дня все было нормально но потом все продолжилось.
Дальше я начал искать решение проблемы в интернете, чего я только не перепробывал, и выключение службы Центра обновления Windows, проверки на вирусы и мусорные файлы, чистил реестр, дефрагментировал диски( для этого скачал данную программу). Только после дефрагментации дисков компьютер работал без перебоев и зависаний день, но на следующий все по новой.
Уже незнаю в чем может быть проблема, единственное на что подаю подозрения так это жетский диск, но и то не факт что это верно

1423 views
Oct 27, 2020 at 09:03 AM

A little advice before running this feature

I am not having any windows 10 problems but am a little concerned about your optimization feature to remove outdated windows files. In my case there are 43.16 GB or 28,000 items indicated that could be cleared. The warning is that after this some files may have to be downloaded from Microsoft. Is this amount of files typical. My system has had Windows 7 on up so maybe this would help but there are so many of these files I dont want to crash my system. Any tips or advice on this would be appreciated

Mark
1144 views
Oct 27, 2020 at 03:49 AM

Turn indexing back on

Hello! Bootspeed disabled indexing. How do I enable it back?
1263 views
Oct 26, 2020 at 03:26 PM

RDP keeps disabling on every machine that has boostspeed installed

I have my own domain with a virtual environment as well as several physical endpoints (mostly laptops). None of the virtual machines have boostpseed installed, only the majority of the physical machines. I have RDP enabled by group policy.

I notice that intermittently (seems to do it when it wants to), if I reboot a laptop or other physical endpoint, the machine will boot up with the "termservice" disabled, even though groupm policy enforces this to be on.

After troubleshooting group policy, uninstalling all other security software, and weeks of various other troubleshooting methods, the only commonality I can find is that all the machines that do this have boostspeed installed.

I found this post
https://qa.auslogics.com/question/225

And followed the instructions there. I also turned off the performance monitor in boostspeed via the settings, but the issue is still persisting. My next step I guess is to uninstall boostspeed from all of my machines but I figured I would reach out before I give up on the product.
1319 views
Oct 26, 2020 at 01:20 PM

key product W10PRO missed

Hi, I have AuslogicsBoostSpeed ​​11 licensed on 3 computers. 2 computers, the oldest, have windows 8.1 PRO. Newer computers have Windows 10 PRO. In the SOFTWARE-SYSTEM INFORMATION-OPERATING SYSTEM section the product key normally appears while on the PC with W10PRO the alphanumeric character string of the product key is covered with the capital B letters. I wanted to know why the code is hidden before it appeared. Thanks for the reply. Alex

1183 views
Oct 25, 2020 at 05:01 PM

Напортачил...

Я перенёс папку "Загрузки" из положения по умолчанию на диск D, но не создал отдельной папки, и теперь "Загрузки" - это весь диск D. Получается бардак.
При попытке вернуть всё по умолчанию или перенести в другое место, пишет: "Не удалось сформировать список обычных подкаталогов в "D:\System Volume Information".
Отказано в доступе.

Как вернуть положение по умолчанию???
997 views
Oct 25, 2020 at 11:38 AM

ask

i have licence for home version
and i install pro version
how can i back to home v
1058 views
Oct 23, 2020 at 04:28 PM

WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

1083 views
Oct 22, 2020 at 01:19 PM

PROVING

How to prove my performance specifically that mu processor is from type U
my device is : core i 7 8th gen
ram 8 GB
hard HDD 1TB
hard SSD 500 GB
NIVIDEA GEFORCE MX130
1035 views
Oct 22, 2020 at 01:46 AM

立ち上がり時間が掛かるようになった事への質問

当初起動時間が15秒程度でしたが、今は40秒程度掛からないとwindowsが立ち上がらなくなっています。立ち上がりの時間短縮の方法は、ありますか?
1122 views
Oct 20, 2020 at 06:43 AM

Dudas

¿Qué hacer si mi windows se traba?
¿Qué hacer si mi windows tarda mucho en apagar y reiniciar?

763 views
Oct 19, 2020 at 05:28 PM

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

1372 views
Oct 14, 2020 at 03:43 PM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
798 views
Oct 09, 2020 at 06:24 PM

Desktop

I have lost my icons on the desktop!
1028 views
Oct 08, 2020 at 02:28 AM

How to uninstall and reinstall Edge

Edge is not working. Tried to repair it through Settings but still won't work. How do I uninstall it and then re-install?
383 views
Jan 26, 2024 at 09:28 AM

play game without lag

i am playing the game is heavy than 60gb so i have a question
how to keep yuor pc faster,play game at 60fps
note:pc processsor:pentinum g3250
ram 4gb
383 views
Nov 23, 2022 at 10:47 AM

qual é a geração do meu pc

qual é a geração do meu computador?
382 views
Nov 01, 2023 at 03:33 AM

cursor

When I startup my laptop it takes more than seconds before my mouse-cursor appears. It must have happened after tweaking with Auslogics Boostspeed .
382 views
Feb 15, 2024 at 12:03 PM

Win 11 start-up

My computer HP 25L speed is good.
However start-up takes forever. wheel turns over 50 times
381 views
Jan 27, 2024 at 03:36 PM

Tiny Font

I love your application. I use it often. I have to squint to see the font. The font is up high on my computer in windows 11. The resolution is as high as my laptop will tolerate. How do I increase the font size of your product so I can at least read it without a struggle. I am guessing it is about a size 6 font size.
379 views
Jan 18, 2024 at 03:59 PM

カラー表示できない

Windows 11で11/10頃からディスプレーがカラー表示しなくなってしまった。
対応方法について示して欲しい。
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Nov 24, 2023 at 10:08 AM

Произвольное обновление страниц после обновления Windows

Добрый день! В браузере с недавних пор стали произвольно чсасто обновляться открытые страницы. С чем это связано и как можно убрать это? После последнего обновления это появилось.
377 views
May 07, 2024 at 12:02 PM

hacker

Hacker keeps messing around my pc an I try to load zonealrm but keep getting error 1619 an have done everything i know ,maybe you can help?
375 views
Jan 10, 2024 at 05:50 PM

sobre boost speed 13

Descargué la versión gratuita de boost speed 13, el problema es que cuando hize que analizará mi pc había una parte que ponía "desfragmentación de disco" lo cual es malo porque mi pc lleva ssd y desfragmentar es malo para los ssd, desinstalé el programa porque después que analizará mi pc y solucionará los problemas encontrados no vi diferencia de rendimiento.
374 views
Feb 11, 2024 at 08:23 PM

исчез диск

при помощи вашей программы я запустил сканирование компьютера. После окончания сканирования ваша программа предложила исправить "недостатки" системы. После этого у меня исчез внутренний диск D со всей инфомацией. Как такое может быть? И что мне сделать чтобы всё восстановить обратно. Спасибо.
372 views
Feb 11, 2024 at 06:28 PM

problema

es que mi pc se rentalizo extrema y va muy lenta que hago
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Dec 13, 2023 at 01:18 PM

мешает

c:\users\ольга\appdata\local\microsoft\windowc\setingback up\20240120.215638\lo MidHost.exe постоянно выскакивает, как от этой программы избавиться
369 views
Jan 21, 2024 at 11:58 AM

Pc Speed is slow compared to other devices

Hi

Recently I have noticed that my PC internet speed has drastically gone down. Every other device in the house has speeds of around 65mb upload speed. Yet my PC is around 6mb

I have tried disconecting ethernet cable and just connecting to the wifi but thats just as slow. I have also tried doing a network reset and that did not work. Every interent page used to be instant and now it really lags. I cannot do any online work until this is fixed.
Can you give me a list of things to try I am using windows 10
369 views
Feb 02, 2024 at 09:33 PM

Sprache deutsch

Gibt es das Handbuch auch in Deutsch?
Wie kann ich die bezahlte version von Auslogics BoostSpeed 13 auf meinen Computer downloaden?
368 views
Feb 14, 2024 at 05:16 PM

indicacion del tiempo de inicio de windows

Estimado Señor:
Me dirijo a usted para preguntarle cómo logro que aparezca la notificacion en pantalla, del tiempo que ha tardado windows 11 en iniciarse.
Gracias, Atentamente:
Francisco José Díaz Álamo
368 views
May 16, 2024 at 12:25 PM

WindowsUpdate Not working due to corrupted files & MSOffice 10 Prof does not install

WindowsUpdate Not working due to corrupted files & MSOffice 10 Prof does not install
364 views
Jan 12, 2024 at 04:17 AM

Windows Performance

Is there a program or anything that will scan my laptop and honestly improve the speed and performance?
364 views
May 03, 2024 at 02:37 AM

Task Manager & Auslogics Registry Cleaner

Task Manager on my Win 11 PC is showing CPU 29% busy (idling) whilst Auslogics view is showing 17%. Can you explain the difference?
363 views
Apr 30, 2024 at 04:07 PM

user-defined mode

I apologize if my translation program, even if it is one of the best, makes mistakes.
I would like to speed up my PC. There is no real profile in Auslogistics BoostSpeed 13. I have to exclude the use for games from the outset. None are installed. At least not consciously. In addition to normal office programs from Office 365, I often use the Internet for research purposes and have the complete Adobe package from CreativeCloud. I have now noticed very often that my PC freezes or that memory capacities are probably fully utilized. But I can't see any evidence or the cause anywhere. I copy the PC data here at the end. I would very much like to be able to work according to my configuration again. The Windows energy-saving mode is set to off.

Gerätename DidisTurbo
Prozessor 12th Gen Intel(R) Core(TM) i7-12700KF 3.60 GHz
Installierter RAM 32,0 GB (31,8 GB verwendbar)
Geräte-ID C2B4ADDA-869D-40DF-B2CE-40F87E67FB5E
Produkt-ID 00330-80000-00000-AA179
Systemtyp 64-Bit-Betriebssystem, x64-basierter Prozessor
Stift- und Toucheingabe Unterstützung für Stifteingabe

Edition Windows 11 Pro
Version 23H2
Installiert am ‎02.‎01.‎2024
Betriebssystembuild 22635.3140
Leistung Windows Feature Experience Pack 1000.22686.1000.0
360 views
Feb 10, 2024 at 03:00 PM