929 questions

boite mail

Bonjour j aurais besoin que vous m aidiez , je peux ouvrir ma boite mail depusi plusieurs jours la page était a a s'ouvrir donc je me deconnectais je remettais mon identifiants et mot de passe mais ce matin pu rien l ordi ne me donne pu la page poiur mettre ces infos martine_viellet@sfr.fr
887 views
Dec 15, 2021 at 09:54 AM

Windows 11

I have a Lenova Yoga 510 14ISK i7-6500

Apparently my machine is not compatible for the Windows 11 upgrade.

What do I need to do to make it compatible?
1398 views
Dec 01, 2021 at 09:15 PM

Slow Word response

I am having problems with Windows Word and Excvel !
I keep getting a message ' not responding' - when loading both Word and Excel - then after about 30 seconds it loads ?!
I have tried all sorts of published ways to correct this problem.
Is their a simple way to stop this annoying problem.
Thank you in advance
Chris Morley
891 views
Nov 29, 2021 at 08:58 AM

ошибки в дисках C, D

Здравствуйте! Почему программа находит ошибки в дисках, но не указывает и не исправляет? Спасибо
1009 views
Nov 27, 2021 at 09:34 AM

Fix Broken Shortcuts

How does one fix/repair broken shortcuts. Auslogics gets hung up when using the Stability function.
752 views
Nov 24, 2021 at 04:36 AM

Long Boot time and black screen while booting

I have a ACER Nitro 5 laptop (windows 10 home original), mainly for entry level gaming. I am using laptop/desktop from last 12 years and I have moderate knoweldge on S/w issues, how to keep the laptop fast (by defragmenting, registry cleaning etc.). Recently I am facing Boot issues thats getting frustrating. Initially it started with long booting time, it was taking 7-10 minutes to reach to user account (Pin), and during that time the CPU and GPU fan speed was getting super fast (like during heavy usage).
Now from last couple of days, once I switch the laptop on, no display is coming, its just a black screen. However, CPU light was on, Key-board backlit was on and fan was rotating, but no display. If I wait the also nothing happening. Every time I need to force shut down it (by long pressing) and then if I restart again, its getting started properly.

Not sure what's the issue. I have checked prgrams that starts while booting, no issue there. No external device was attaching with my laptop while booting. stopped windown fast boot service also. But no progress.

Please suggest. can it be my HDD (1 TB I have) getting damaged? suggest if any other reason might be there.
710 views
Nov 23, 2021 at 12:32 PM

Task Manager

Hi. I keep getting a report from Auslogics that a "High System Resources aare deteded". Clicking to see more takes me to the tak manager - but I have nno idea which of the dozens of running programss aare essential/nexcessary/vital and which are causing the problem. Can youo give me some guidance?
Donald
825 views
Nov 23, 2021 at 10:18 AM

No photo thumbnails

All my picture files used to disply thumbnails, now just icons.
How do I restore?
820 views
Nov 22, 2021 at 08:40 PM

Display issues

I had some security issues and a professional took control of my computer to fix the issues. Now all of my normal icons are much smaller than before. I can change the sixe of text in Word and Firefox, but I don't know how to change the other icon and display sizes.
837 views
Nov 22, 2021 at 06:08 PM

Auslogics Bootspeed

Privacy tool taking very long to resolve issues?
1200 views
Nov 21, 2021 at 07:49 PM

Очистка диска

Как и что лучше всего почистить системный диск. Уже занято более 100ГБ. Все документы/временные файлы/загрузки уже перенесены с диска.
821 views
Nov 20, 2021 at 02:05 PM

ресурсы

Появляется окно с текстом:выявлено высокое потребление ресурсов, может привести к замедлению работы компьютера. Что делать?
790 views
Nov 17, 2021 at 08:54 PM

загрузка игр и приложений

Перестали загружаться приложения и игры из магазина.

787 views
Nov 17, 2021 at 02:41 PM

can't activate the virtualisation

i have a problem that my laptop have a legacy mode bios and i can't activate the virtualisation and i need it to run and android emulator for some programs that don't work for me because i have 32bit systeme .
thank you
848 views
Nov 13, 2021 at 05:31 PM

slow ram

I have tried several times to speed up my computer, but to no avail... I am not very technical, so that doesnt help... the main problem is there are apps that make the screen just stop, and lag for a while... please help
707 views
Nov 12, 2021 at 03:52 PM

Windows 11

I have just purchased a new Windows 11 laptop. Can I run Boost Speed etc on this and how can I transfer the licences?
Thank You
643 views
Nov 11, 2021 at 11:39 AM

Проблема с командой "Спящий режим"

Вместо команды "Спящий режим" выполняется "Перезагрузка".
1056 views
Nov 07, 2021 at 11:44 AM

сообщение от Auslogics

Появляется табличка "Обнаружено высокое потребление ресурсов". Что делать?
1024 views
Nov 07, 2021 at 11:34 AM

загрузка Windows

Очень медленная загрузка Винды
1114 views
Nov 07, 2021 at 11:29 AM

Roaming Folder

I have 70 GB of data on my c:/user/AppData/Roaming folder. I have a space issue because my Win11 OS is insalled on a M.2 SSD drive with 120GB. I've moved the My Documents folders to a standard 2TB drive and told windows to install all apps on the large drive. I would like to keep the OS boot disk limited to windows only and make my boot quick!

Any tools in Auslogic that would address cleaning up my /appdata/Roaming data?

Thanks for your help.
Darian
957 views
Nov 07, 2021 at 09:44 AM

Dateiwiederherstelung

Ich finde die mit Auslogics BoostSpeed 13 wiederhergestellten Dateien auf meinem Computer nicht.
327 views
Jul 02, 2024 at 12:05 PM

Duplicates

Want to trachk down duplicates
326 views
Jun 26, 2024 at 02:46 AM

windows update

Update Stack Package - (Version 922.415.111.0)
324 views
Jul 19, 2024 at 02:55 PM

There is no Chinese in the language options

Chinese is not currently available in the language options. I kindly request your team to consider adding Chinese to the language library.
322 views
Jun 22, 2024 at 04:18 AM

PC shuts off

Why does my pc randomly shut off its not over heating because the temp says its fine and when turned on cpu and vga red light turn on and off
320 views
Jun 25, 2024 at 10:28 PM

computer freezing a lot

I was having a lot of problems with programs and browsers closing, after I installed auslogic, it improved, but I was afraid of it being some deep virus, how can I know, I have the antivirus, but I still have my doubts, because the PC gave a improved, but you will know
308 views
Jul 12, 2024 at 09:16 AM

Bluetooth keyboard pairing problem


Hello,



When pairing the device, the system and Bluetooth recognizes it, but NO WINDOW APPEARS to enter the pairing code.



I have tried it several times, but always with the same result. The device I want to connect is a MX KEEYS MINI keyboard. My system is Windows 10 LTSC 2019.



The technical service of the keyboard manufacturer (Logitech) has not been able to give me a solution.



Thank you in advance for your help, I remain at your disposal for any additional information that could be useful to you.

307 views
Jul 12, 2024 at 05:01 PM

lins aus newslettern u.ä. gehen nicht mher

Boostspeed scheint alle links aus nwslettern u.ä. deaktiviert zu haben - ich kann so nicht mehr arbeiten. Wie reparieren?
306 views
Aug 13, 2024 at 12:44 PM

Default browser issues

I set Chrome as Windows 11 default browser and Google as search engine Microsoft keeps changing broweser to Edge & Bing.

Can Auslogic Registry Cleaner detect and fix such unauthorised changes?
303 views
Jul 10, 2024 at 04:47 PM

firefox issue

each time i open Firefox it appears accordinig to TASK MANAGER
that anywhere from 12-20 instances of Firefox are running which consume
CPU & MEMORY resources s;lowing down my entire operation

How can i correct this & eliminate more than 1 instance of FF opening & running ?

thank you

303 views
Jul 23, 2024 at 10:29 PM

Mon PC géle fige

BOnjour

Windows plante mantenant régulièrement, alors que cela n'arrivait jamais avant. Pourquoi ?
283 views
Aug 02, 2024 at 12:37 AM

Wi-Fi Connection Issue with 802.11N Adapter

Dear Auslogics Support,



I am facing a significant problem with my computer's Wi-Fi connection, and I would appreciate your assistance.



Problem Details:

My computer's Wi-Fi adapter is 802.11N.
My computer connects to my phone's Wi-Fi hotspot without any issues, but it cannot connect to my home Wi-Fi network (Airtel broadband).


The error message I receive is "Can’t connect to this network" when attempting to connect to my home Wi-Fi.


Three days ago, it connected to the home Wi-Fi for a short time, but I received a warning stating that my Wi-Fi network uses an older security standard that’s being phased out. After following some troubleshooting steps from YouTube, I am no longer able to connect at all to my home Wi-Fi.

My other devices (phones, etc.) connect to the home Wi-Fi without any issues, and my Wi-Fi dongle works fine when connecting to my phone’s hotspot.


Steps I’ve Already Taken:

Resetting my network settings.
Flushing the DNS and resetting Winsock.
Attempted various fixes from online tutorials but none have worked so far.
Could you please help me diagnose and resolve this issue so I can connect to my home Wi-Fi?

Thank you for your support.

257 views
Sep 13, 2024 at 04:23 AM

transfer from pc windows7 to pc windows11

hi

can you tell me the quickest way to transfer all hard drive data from one pc to another
254 views
Jul 30, 2024 at 01:52 AM

emergency shutdown laptop

Добрый день, такая проблема: ноутбук экстренно выключается при работе в некоторых приложениях, не думаю что это из-за перегрева поскольку AIDA64 показывает температуру в пределах нормы. Какие ещё могут быть причины и способы их исправления?

Good afternoon, such a problem: the laptop turns off urgently when working in some applications, I don't think this is due to overheating, since AIDA64 shows the temperature within the normal range. What other reasons can there be and how to fix them?
230 views
Aug 17, 2024 at 07:32 PM

compatable

can i use boost speed on my apple ipad? is it compatable
224 views
Aug 16, 2024 at 06:50 PM

Windows update crashes my computer

Windows update crashes my PC when I try to update it. It will start to download and fail at a certain point, around 7% DL. sometimes it will fully download, but will crash upon install. every time indicating it's rolling back to the previous version. I have Aura for VPN and anti-virus, but it never interfered before. This is now happening on 3 of my machines, and I'm at an absolute loss. The windows update troubleshooter also yields zero results.
217 views
Aug 09, 2024 at 07:22 PM

Microsoft programs not responding

How do I fix Microsoft not responding error? this applies to any MS program I open eg Excel, Word, Edge etc. I have tried many different suggestions from the web. What I really need is a definitive answer.
215 views
Aug 23, 2024 at 01:55 PM

Back Button Hijack?

Hello! Today my screen flickered and I couldn't use any browsers, I've tried chrome, firefox, edge, opera. It opens and when I try to click a link, it just goes back to the prevous screen. I can't even get your update from the link inthe app. it takes me to your site and when I click on update, it just does nothing. I can't do a search or click a bookmark.
I'm on windows 10 Pro.
I tried a system restore from your app and it failed with an error about the restore point was damaged.%programfiles%\windowsapps
AppxStaging.
So I tried it within windows. same errors.
I can't do anything that involves a browser.
I did a scan with malwarebytes, found nothing.
Not sure how to fix this.
212 views
Aug 10, 2024 at 01:01 AM