933 questions

Direct X won't install or go away

HI there, would love a solution for this window that keeps popping up and won't stop. I've clicked "Install" , "Cancel", have closed it and it just keep coming back non stop. please help!!!
28 views
Nov 28, 2024 at 02:57 PM

реестр

подскажите пожалуйста как с помощью вашей программы почистить реестр?
29 views
Nov 25, 2024 at 07:11 PM

USB Logitech G213 Keyboard and G203 Mouse will not connect and operate.

Windows 11 will not recognize and allow either of these two really nice, brand new, input devices to operate in the windows environment.

I've used the Auslogics Driver Updated version 2 to make sure all the drivers were current and operational.

I'm running a MSI Rader GE76 12UE 871, with 64 GB Ram, and 3 TB of SSD storage. I've also verified with the MSI Support site that I'm running the latest version of BIOS.

Everything else seems to run just fine.

I can utilize any BT keyboard and mouse without issue.

When I boot the system into BIOS setup, the USB G203 mouse works just fine and allow me to make any selections that I might need. I've also taken both devices to my wife's laptop and they both work just fine there as well so I'm fairly positive there is some setting in the windows environment that has become corrupted and will not allow me to uise these nice devices.
48 views
Nov 23, 2024 at 08:45 PM

Velocizzare apertura file cartelle e foto

Buongiorno,
le cartelle, i file ed in particolare le foto si aprono molto lentamente. come posso velocizzarle ?
41 views
Nov 23, 2024 at 03:09 PM

System Events Notification Service

I have been trying to fix an issue for 60 days now and I decided to purchase your software. At this time, I hope that I have purchased the correct program? My issue occurred when I decided to switch from Panda Dome anti-virus to Bitdefender (BD). During the installation, I got a prompt that stated for me to remove my Malwarebytes AV, which I did. However, BD gave me no notice about my Hitman Pro.Alert AV program. After I had installed BD, a few day later, (SEP 24), I ran a Hitman Pro.Alert scan. It found one item, a suspicous ".dll file" and asked if I wanted to quarantine or delete? To keep this short, I used the quarantine option, because if there were any issues, I could just remove the quarantine. Well, yes, there were immediate problems. My tool bar display changed and I found out quickly that I could not move pictures or files from (for example) Downloads to My Documents. It also affected my ability to use my graphic art software, such as COREL. There's a lot more to this and I am very disappointed with Sophos, who bought the rights to Hitman Pro and Hitman Pro.Alert. Bottom line, I was not able to restore this "quarantined .dll file."

After realizing this, I went to my system restore, to restore my computer, but I was stunned to see that there was only one option, and that was for the SEP 24 date. I had no idea if this date (and time) was before or after the incident. When I tried to restore, I ended up getting a prompt stating that the restore failed. When I went back to the system restore page, the SEP 24 date was gone. So at this point, I knew I was in trouble. I know more that the average person about Windows Operating Systems and I did a lot of research trying to fix this problem which I feel is in the System Events Notification Service. At one point. I had gone into the HKEY system for the System Events Notification Service and changed a "2" to a "1" so as to enable the service. When I restarted, my tool bar was restored and I could move files again, but my tool bar had went to a default icon setting and my speaker volume icon was now hidden. Later, I restarted my WIN 7 Pro HP tower and all the former issues reappeared. What upsets me is that I normally would have taken a screenshot of the file name, but in this case I didn't, because I thought that I would be able to restore the file.

So I just ran your Registry Cleaner and I do not think that I have the correct software that you offer? Is RC10, just a cleaner? Your ad made it seem like it fixed corrupt OS files. Please let me know if RC10 is capable of finding and restoring dll files in my WIN 7 OS. If not, then I am going to contact PayPal and request a refund. If Auslogics has a different software for recovering/repairing dll files, then I will purchase it. About two weeks ago, I purchased a software program due to how it was advertised, only to find out that it only restored "non OS" files and documents. That is not what I was wanting. I need a software program for restoring/repairing OS files.
73 views
Nov 16, 2024 at 09:06 PM

sCAN wINDOWS INSTALLATION ON OTHER dISK

I have lost the central vision in both my eyes and am in South America for 3 months visiting my kids.
The BSOD error has appeared and my Operating system now does not function.
I had my previous OS on a SSD and now have access to my PC and using an External Disk Hub, I can access the files on my Local Disc (ex) which no longer works which is now indexed as I:

How can I set the Driver Updater to test Drive I: to see if the problem can be rectified and I have access to my specialized programs again?

And can you reference me too the steps to be able to recover my PC please
52 views
Nov 14, 2024 at 04:47 PM

Автозапуск

Как отключить автозапуск при включении Win
58 views
Nov 13, 2024 at 05:51 PM

IRQL NOT LESS OR EQUAL - PANTALLA AZUL AL PRENDER LAPTOP

BUENOS DIAS

AL PRENDER LA LAPTOP HP OMEN SE CORTA LA CARGA MOSTRANDO UNA PANTALLA AZUL CON ERROR DE IRQL NOT LESS OR EQUAL Y SE REINICIA LA PC, PERO OCURRE VARIAS VECES HASTA QUE INGRESA A WINDOWS. LAS PANTALLAS AZULES CAMBIAN VARIAS VECES COMO:

- IRQL NOT LESS OR EQUAL
- SYSTEM THREAD EXCEPTION MODE
- KERNEL SECURE BOOT MODE
- BAD POOL CALLER
- A VECES INDICA QUE LO QUE FALLO ES EL ARCHIVO ntoskrnl.sys Y APCI.sys

ESPERANDO SUS RESPUESTAS AL ERROR PRESENTADO, YA ACTUALICE LOS DRIVERS CON AUSLOGIC DRIVER UPDATES, CORREGI CON REGISTRY CLEANER PERO SIGUE OCURRIENDO
68 views
Nov 05, 2024 at 04:55 PM

Проблема

Здравствуйте почему Ауслоджик удаляет установленные обновления и препятствует их загрузке.Можно ли востоновить установленные обновления.
73 views
Nov 04, 2024 at 12:53 PM

картридер

почему компьютер не видит карту памяти со встроеного картридера?
87 views
Oct 29, 2024 at 11:15 AM

Add Folder (PIN) to Quick Access Not Working

I log into my laptop as local user ACS_LLC but when logged in it shows my email as mikewruth@gmail.com
I have run an elevated command prompt - commands ...
I ran "sfc /scannow", and it said "Windows Resource Protection found corrupt files but was unable to fix some of them".
I ran "DISM /Online /Cleanup-image /Scanhealth", and it said "No component store corruption detected".
I ran "CHKDSK C:", and it said "Windows has scanned the file system and found no problems".

When I get to the command prompt through the Recovery Window it opens as directory X: not C: and when I use the cmd X:/cd.. it does not show C: only X: drive letter
98 views
Oct 27, 2024 at 02:17 PM

cleanup of the registry

how to eliminate all references to the installation of a software from the Windows registry, in order to completely clean the installation files still present in the system and which are not eliminated by uninstalling that program
97 views
Oct 25, 2024 at 07:02 PM

problemi della barra degli strumenti

Buongiorno
la barra degli strumenti ha i segurnti malfunzionamenti
Non è possibile digitare nel campo CERCA
Cliccando sull' icona WIFI e su quello altoparlante non compaioni i relativi menu a tendina
Non è attiva neanche l' icona Notifiche

Come posso rimediare ?

Grazie
120 views
Oct 17, 2024 at 09:44 PM

Windows update error (0x800f0831)

During update of
2024-10 Aggiornamento cumulativo per Windows 10 Version 22H2 per sistemi basati su x64 (KB5044273)
a t the end i have error (0x800f0831)
192 views
Oct 17, 2024 at 02:35 PM

WindowsUpdate Not working due to corrupted files & MSOffice 10 Prof does not install

WindowsUpdate Not working due to corrupted files & MSOffice 10 Prof does not install

124 views
Oct 17, 2024 at 11:52 AM

inquiry

Can this tool set "Windows taskbar weather/news/interests"? Visible or invisible
117 views
Oct 12, 2024 at 08:39 AM

new windows download

How can I use my Auslogics subscription with my new windows download. The hard drive had to be wiped and I lost the Auslogics program.
129 views
Oct 09, 2024 at 09:09 PM

Windows Update

Content hidden to protect privacy

ASUS N73SV init W7 updated W10 NoVirus NoBug Regularly optimized

Bonjour,
Depuis plusieurs mois, toutes les mises à jour du type "Mise à jour de fonctionnalitré vers Windows 10 - 22H2" se terminent avec un code erreur 0x8007001f. Cela se reproduit tous les jours maintenant.
Mes tentatives de correction du problème n'ont pas abouti. Merci de m'aider.
Je ne suis pas un expert Microsoft.
You are my only first hand help
Friendly yours
Jean Farny

132 views
Oct 05, 2024 at 06:54 AM

Windows 10 CD Drive not working but showing as "working properly"

My CD drive has stopped working. It has power, opens and starts spinning but then nothing. When I click on CD drive in system information I get Can`t Collect Information cannot access the Windows management instrumentation software. Windows management files may be moved or missing. I am working through all resolutions on youtube but getting nowhere. You can see from the attached screen shot their are no IDE/ATA ATAPI files listed. Help
166 views
Sep 29, 2024 at 04:00 PM

Windows Update

Windows update is not working properly
177 views
Sep 28, 2024 at 06:47 PM

windows 7

I can't install windows 7 SP1

1472 views
Jun 06, 2020 at 08:38 AM

Re-enable the Windows key on the keyboard

How do I Re-enable the Windows key on the keyboard. Something in Boostspeed disabled it.
1472 views
Nov 14, 2022 at 05:14 PM

Disable Edge Swipe in Win10 B2004 update

Hi Folks,
Thx much for your help on prior question!

Please tell me how to permanently, (as in no 'edge swipe restart' on system restart), disable Edge Swipe.

F&*!#ing MSFT does it again; Win10 uppdate 2004 kills cortana local/system search ability, which disappears even finding any settings re Edge Swipe.

Please tell me how to kill kill kill kill forever Win10 Edge Swipe.

Thx very much, Folks!
Scotty :-)
1472 views
Jul 23, 2020 at 11:45 AM

неисправность воспроизведения через блютус

музыка через блютус стала подклинивать

1471 views
Jun 20, 2020 at 05:15 PM

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

1470 views
Oct 14, 2020 at 03:43 PM

старая программа на дисе (с) 64 битная называется 7 максисальная

как я могу убрать лишние файлы и програмы остатки 64 битной системы,очистить диск (с)

1467 views
Feb 10, 2020 at 02:40 AM

I just upgraded from 10 home to 10 pro

I recently upgraded my ASUS ROG G551JW from Windows 10 Home to Windows 10 Professional. After upgrading and re installing my apps, running some Auslogics tools, and updating my drivers. I seem to have like every Add On installed and a bunch of virtual this or virtual that, Vwifi and Vethernet. My External SSD (disk letter G) is gone, Ive always had the external SSD running Read and Write to basically have it help the computers performance. I cant Install some apps or change some setting because i will either get some kind of error or it saying that it cant be done on sysWOW32 or 64 im not sure, but something like that... I would greatly GREATLY APPRECIATE if a Tech at Auslogics can remote connect to my pc and take a look at what ever problems he may notice. I received 3 questions when I joined pro and this is my last available question and would really love to have someone who knows about computers, to take a look at it. THANK YOU. Stay safe everyone...

p.s I added one screenshot i had of one of the many problems im encountering.
1466 views
Jul 06, 2020 at 06:56 PM

Не работает Скайп и Outlook после установки новой версии

Если раньше после установки новой версии переставал работать скайп, то сейчас и Outlook перестал работать....
Скайп не делает звонки
А Outlook не грузится вообще....
А вроде бы раньше неплохая программа была....

1466 views
Jan 05, 2020 at 01:38 PM

not fixed

Hi I found your website on the promise that it would sort out the 8000ffff eroor? It hasn't, can it be sorted?
1464 views
Dec 30, 2020 at 11:02 PM

Проблема со спящим режимом

Здравствуйте! Исчез совсем из настроек системы спящий режим, после работы программы, помогите исправить, заранее спасибо за безпокойство...

1463 views
Jan 30, 2020 at 03:31 PM

Медленно загружается

Медленно загружается, особенно Google. Что делать? Версия Windows 7 Home.
1463 views
Nov 10, 2019 at 07:11 PM

Issues Microsoft Flight Simulator (FS2020)

Hi, I have been a customer of yours for a long time. I am satisfied with the software but now I need to ask a question or rather a report.
I have the license for 3 PCs, and on one PC I have the new MSFS FS2020 simulator. Thanks to the backup I restored the files. The problem is that after deep cleaning privacy, traces in applications, empty folders, registry files, Windows system files could no longer start the game. I thought to warn you and I hope that the problem is solved. Thanks and sorry. My configuration: CPU i7-8700.... Windows 10 PRO.... RAM 48 Gb.... HardDisk M2 NVME samsung 1Tb.... GPU RTX 2060.
1457 views
Oct 01, 2020 at 12:43 PM

battery not charging

my battery is not charging. i lost the invoice from the assus dealer in goa, india namely INTECH COMPUTERS, Porvorim, Goa. He is not giving the duplicate. checked online and saw that the warranty of this laptom expires on May 27, 2020, whereas I bought this laptop in April 2020. I smell something fishing with this dealer. took it to service centre, they say that warranty expired as above, and if at all they can help they want the invoice.

1452 views
Nov 12, 2020 at 12:01 PM

Edge Chromium

I have the new Microsoft Edge Chromium browser. Boostspeed does not recognize this browser. It will only clean Internet Explorer and the original Microsoft Edge browser. Is there an update coming with Boostspeed that will include this new browser? If so, when?

1448 views
May 17, 2020 at 02:42 PM

UsoClient

Hello Auslogics

It seems that every day I get a warning message about a new 'Daily' task being created. That task is UsoClient (see attachment). There always seems to be three occurences of this program, despite this – so I guess that it is being deleted and recreated by Windows.

No doubt this is a Windows thing, but it would be good to understand what is going on here.

Also, if I try to disable it, despite being a local admin, I get an 'insufficient privs' error (see second attachment).

If this is deemed normal behaviour and the program is trustworthy, is there a way of disabling the warning message, but just for this one program?

Thanks and regards
Phil Parkin

1446 views
Dec 28, 2020 at 08:41 AM

Your help please

I called tech support to fix the follwintg problem "rquires elevation" I am still getting the same thing on numerous sites. Is there
no one that can fix this? Tried you on line solution but it does not work as described.

1439 views
Jan 03, 2020 at 04:44 AM

Paired but won't connect

I've tried everything to get my Sony bluetooth headphones to connect automatically, it is paired in "Devices" but when I switch the headphones on they wont connect, I have to go into Settings - Devices and physically connect by pressing the connect tab, I've tried going into "Services" then scrolling down to "Bluetooth Support Service", stopping it then restarting it, it just won't restart properly, the green "curtain" only goes about 15% accross before stopping i.e it has'nt restarted properely, any ideas!!!!
1438 views
Jul 14, 2020 at 11:04 AM

Crackling sound after few hours

Hi, thank you for your time,

After a few hours of my computer being on, all sounds from the PC will have crackling sounds. There is nothing in particular that triggers it. No specific amount of time before I start to hear it. It has been happening for quite some time now

Thank you
1436 views
Jan 09, 2022 at 06:06 PM

ноутбук Dell перестал распознавать оригинальное зарядное устройство Dell и АКБ не заряжается как раньше.

Здравствуйте!

Ноутбук Dell перестал распознавать оригинальное зарядное устройство Dell и АКБ не заряжается так как раньше.
Ноутбук был приобретен новым и я единственный владец. Раньше всё было в порядке. Установка вашего ПО и запуск всех инструментов пока ничего не дал. Я не могу понять в чём причина?
Ваш софт и фирменный софт Dell сообщает что АКБ находится в отличном состоянии. Сама Windows 7 pro показывает что АКБ подключена к З/У, но сообщает что АКБ не заряжается. АКБ не заряжается даже при полном выключении или перезагрузке ноутбука.
Как решение я вижу возможность также перепрошить BIOS. Пожалуйста, помогите решить вопрос.
Спасибо!

С уважением,
Николай
1435 views
Apr 15, 2020 at 07:08 AM

How do I stop starting up when I start the computer

When I start up my computer, PCTuneUp starts up. How do I prevent this from happening.

1434 views
Feb 20, 2021 at 02:58 AM