Windows-related issues

Windows-related issues / Default Application Issues

Problèmes registre

Bonjour, il y a peu j'ai installé un nouveau registre qui m'a enlevé toutes les applications microsoft il se trouve que je les ai a nouveau besoin mais j'ai perdu mon ancien registre. Il y a une possibilité pour récupérer les applications natives de microsoft ? Merci

1382 views

May 14, 2021 at 03:44 PM

Windows-related issues / Problems with Windows Update

My Computer is Running Very Slow and I cannot get this one Windows Update to Install- HELP

I work from home of course and my Lenovo is running extremely slow and making noise like it is trying to complete an update. I do have one update 2021-05 Cumulative Update for Windows 10 Version 20H2 for x86-based Systems (KB5003173) that everytime I try to install it is errors out. I have received two different error codes (0x8007007e), I ran the windows trouble shooter, and now I am receiving error code (0x8000ffff). I downloaded your Auslogics and did a full scan for all the free options you offer and still am receiving this error message and my PC is super slow

1242 views

May 12, 2021 at 08:22 PM

Windows-related issues / Other Issues

USB Flash Drive is corrupted and not readable

I have a corrupted USB drive and now I can't access anything on it. I don't care about the files on it now. I would like to know is there a way to UN-corrupt it in your tools. I would just like to be able to use it. It's a pretty new flash drive - only used a few times. I think I killed it when I pulled it out after it gave me a warning. I wasn't able to get the warning to go away.
Thanks.
Paul

967 views

May 11, 2021 at 11:31 AM

Windows-related issues / Installed Antiviruses Issues

After uninstalling webroot, their core service is stuck in my pc, and I can't remove it

Hi, this is my last qustion, and the most importent one. I just installed webroot, but I found a better one, and their core service is stuck in my pc. I tried everything( safe mode, antivirus remove tool....) all didn't work. So please help!

1867 views

May 10, 2021 at 11:57 PM

Windows-related issues / Files and Folders Issues

Empty Folders Function

Can I safely run an Empty Folder SCAN without deleteing important files like the Document File????????

1006 views

May 08, 2021 at 10:53 PM

Windows-related issues / Default Application Issues

no default app

hello,my laptop has had an issue where the settings app does not open because it does not have an app associated with it. How can i fix this issue? It does not open at all.

984 views

May 08, 2021 at 03:09 PM

Windows-related issues / Files and Folders Issues

Update error message

Is it possible for Auslogic to solve a (0x80070643) error problem ... any recommendations appreciated.

1213 views

May 05, 2021 at 11:42 PM

Windows-related issues / Microsoft Store Issues

Unable to download standard apps like calculator etc

I am using Windows 10 Pro Version 20H2 OS build 19042.964. recently some of the basic windows apps like Caculator, Calendar etc are not working in my system. Windows Defender firewall is also not running. Any solutions please advice.

1336 views

May 05, 2021 at 12:50 PM

Windows-related issues / Default Application Issues

AYUDA

como utilizo la aplicacion

1073 views

May 03, 2021 at 11:16 AM

Windows-related issues / Windows Settings Issues

Windows Startup

A text box appears "A new item was added to Windows" (or something like this). When I click on Inspect, I get a long list of items which baffles me. It would help if text box, or item list, would identify the new item because I can't figure it out. Thanks.

1083 views

Apr 29, 2021 at 02:21 PM

Windows-related issues / Files and Folders Issues

I want to remove the arrows on the deskyop icons

I want to remove the arrows on the deskyop icons, see the enclosed picture

Tony Bell

1081 views

Apr 28, 2021 at 12:04 PM

Windows-related issues / Files and Folders Issues

Orphaned Print Spooler Files

I have two Dymo Turbo 450 label printers. A recent Windows 10 update caused them to print blank labels. Dymo wrote new software to address the issue. When I installed the new software, my printers stopped working entirely. I blamed the new software and tried innumerable ways to fix the issue to no avail. What it turned out to be was a couple of orphaned files in their print spooler folder. I stopped the spooler, deleted the files, restarted the spooler, and all works well. Can you add that item to your software, i.e. check and remove orphaned files in the print spooler folders?

879 views

Apr 25, 2021 at 07:46 AM

Windows-related issues / Start Menu Issues

windows update slows startups

does this software boostspeed 12 fix the latest update from Microsoft? the 20h k -something that makes startups a lot slower. thanks

1279 views

Apr 22, 2021 at 02:20 AM

Windows-related issues / Files and Folders Issues

Super slow opening of files and folders

Hi hope all is well with you!!
For the last week I am having issues opening any file or folder. It seems like it takes a minute or 2 for them to open. It is driving me nuts.
I have tried most of the items in https://windowsreport.com/file-explorer-slow-windows-10/ with no effect.
Anything you may provide would be appreciated!
Thank you
Robert

1306 views

Apr 21, 2021 at 08:33 PM

Windows-related issues / Performance Issues

no responcive pc

after a couple of min from when i boot the pc up and it loads into window 10 the system. become un responsive and take for ever to open anything. there is no virus or malware that i can see or detected.

926 views

Apr 21, 2021 at 04:11 PM

Windows-related issues / Problems with Windows Update

Windows 10 Update Error Code 0x80070bc9

I haven't been able to update my Laptop running Windows 10 to the most recent update (sent in April 2021). I get an error Windows 10 Update Error Code 0x80070bc9 ... But I used the Windows Troubleshooter in Windows to try and fix it but was unsuccessful.

Do you have a tool to address this and repair Windows Update software or whatever is wrong?

1278 views

Apr 18, 2021 at 03:31 PM

Windows-related issues / Windows Explorer Issues

Thumbnail files disappear

After run the Scan and optimize the windows, I found the thumbnail cache files were disappear. How can I recover?
Because I waste much time to open and preview the photos and video thumbnail in Windows Explorer.
And how can I prevent the BoostSpeed delete my thumbnail cache files in my Windows 10 in the future?
Thank you very much!

1299 views

Apr 18, 2021 at 08:15 AM

Windows-related issues / Windows Installation and Update

system updates

problems doing updates

1052 views

Apr 16, 2021 at 06:38 PM

Windows-related issues / Default Application Issues

MSFS e Windows10 PRO

Hi, I own BS12 on two pCs. One PC I use only with gaming apps and the other and I use it exclusively for home, online and with the web. BS12 on pc where I don't play works great. BS12 that works on the pc where I play and in particular with Microsoft FlightSimulator, BS12 after thorough cleaning tends to get your PC blocked. I tried to exclude gaming apps but apparently windows is tightly connected. I had to reinstall windows 10 pro. In my opinion, it also depends on the Deep-Clean function and Empty Folders Cleanup. I can't use these two functions. On the pc where I play I am not satisfied! On the pc I use for all other functions is OK. Tips?

1076 views

Alessandro Casamenti

Apr 15, 2021 at 08:12 AM

Windows-related issues / Other Issues

werid big files on my D drive

Today I use the disk explorer and found this:
see file.
Idk what is it?
Should I deleat it or keep it?

1281 views

Apr 13, 2021 at 09:26 PM

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Windows-related issues / Default Application Issues

BoostSpeed 12 clobbers Voice Recognition.

I am running Windows 10 Build 19042-2009 BoostSpeed 12 Pro. I use Microsofts Voice Recognition with Language Microsoft Speech Recognizer 8.0 for Windows (English - US). When I installed BoostSpeed and run the scan and resolve. It clobbers Voice Recognition. I get this error message after. "Speech recognition could not start because the language configuration is not supported.The recognizer language must match the language of the user interface." Checking the configuration shows that the language configuration is still what it was before it stopped working.

I run the rescue undo, and it still does not allow voice recgnition to run. I have to reinstall windows to get it to work. I have excluded Microsofts Speech folder from appdata and protected several keys in the registry to try to prevent this. Nothing I do seems to resolve the situation.
Please help.

Thank you

1461 views

Dec 26, 2020 at 01:58 AM

Windows-related issues / Bluetooth Connectivity Issues

неисправность воспроизведения через блютус

музыка через блютус стала подклинивать

1460 views

Jun 20, 2020 at 05:15 PM

Windows-related issues / Windows Settings Issues

Re-enable the Windows key on the keyboard

How do I Re-enable the Windows key on the keyboard. Something in Boostspeed disabled it.

1460 views

Steve Pilkinton

Nov 14, 2022 at 05:14 PM

Windows-related issues / Cortana Issues

Disable Edge Swipe in Win10 B2004 update

Hi Folks,
Thx much for your help on prior question!

Please tell me how to permanently, (as in no 'edge swipe restart' on system restart), disable Edge Swipe.

F&*!#ing MSFT does it again; Win10 uppdate 2004 kills cortana local/system search ability, which disappears even finding any settings re Edge Swipe.

Please tell me how to kill kill kill kill forever Win10 Edge Swipe.

Thx very much, Folks!
Scotty :-)

1459 views

Jul 23, 2020 at 11:45 AM

Windows-related issues / Files and Folders Issues

старая программа на дисе (с) 64 битная называется 7 максисальная

как я могу убрать лишние файлы и програмы остатки 64 битной системы,очистить диск (с)

1457 views

Feb 10, 2020 at 02:40 AM

Windows-related issues / Virtual Desktops Issues

I just upgraded from 10 home to 10 pro

I recently upgraded my ASUS ROG G551JW from Windows 10 Home to Windows 10 Professional. After upgrading and re installing my apps, running some Auslogics tools, and updating my drivers. I seem to have like every Add On installed and a bunch of virtual this or virtual that, Vwifi and Vethernet. My External SSD (disk letter G) is gone, Ive always had the external SSD running Read and Write to basically have it help the computers performance. I cant Install some apps or change some setting because i will either get some kind of error or it saying that it cant be done on sysWOW32 or 64 im not sure, but something like that... I would greatly GREATLY APPRECIATE if a Tech at Auslogics can remote connect to my pc and take a look at what ever problems he may notice. I received 3 questions when I joined pro and this is my last available question and would really love to have someone who knows about computers, to take a look at it. THANK YOU. Stay safe everyone...

p.s I added one screenshot i had of one of the many problems im encountering.

1455 views

Jul 06, 2020 at 06:56 PM

Windows-related issues / Battery Issues

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

1455 views

Oct 14, 2020 at 03:43 PM

Windows-related issues / Microsoft Office Issues

Не работает Скайп и Outlook после установки новой версии

Если раньше после установки новой версии переставал работать скайп, то сейчас и Outlook перестал работать....
Скайп не делает звонки
А Outlook не грузится вообще....
А вроде бы раньше неплохая программа была....

1454 views

Jan 05, 2020 at 01:38 PM

Windows-related issues / Windows Settings Issues

Проблема со спящим режимом

Здравствуйте! Исчез совсем из настроек системы спящий режим, после работы программы, помогите исправить, заранее спасибо за безпокойство...

1452 views

Jan 30, 2020 at 03:31 PM

Windows-related issues / DVD and CD playback Issues

not fixed

Hi I found your website on the promise that it would sort out the 8000ffff eroor? It hasn't, can it be sorted?

1451 views

Dec 30, 2020 at 11:02 PM

Windows-related issues / Internet Browsing Issues

Медленно загружается

Медленно загружается, особенно Google. Что делать? Версия Windows 7 Home.

1451 views

Anatoly Nikolaev

Nov 10, 2019 at 07:11 PM

Windows-related issues / Files and Folders Issues

Issues Microsoft Flight Simulator (FS2020)

Hi, I have been a customer of yours for a long time. I am satisfied with the software but now I need to ask a question or rather a report.
I have the license for 3 PCs, and on one PC I have the new MSFS FS2020 simulator. Thanks to the backup I restored the files. The problem is that after deep cleaning privacy, traces in applications, empty folders, registry files, Windows system files could no longer start the game. I thought to warn you and I hope that the problem is solved. Thanks and sorry. My configuration: CPU i7-8700.... Windows 10 PRO.... RAM 48 Gb.... HardDisk M2 NVME samsung 1Tb.... GPU RTX 2060.

1444 views

Alessandro Casamenti

Oct 01, 2020 at 12:43 PM

Windows-related issues / Battery Issues

battery not charging

my battery is not charging. i lost the invoice from the assus dealer in goa, india namely INTECH COMPUTERS, Porvorim, Goa. He is not giving the duplicate. checked online and saw that the warranty of this laptom expires on May 27, 2020, whereas I bought this laptop in April 2020. I smell something fishing with this dealer. took it to service centre, they say that warranty expired as above, and if at all they can help they want the invoice.

1440 views

Nov 12, 2020 at 12:01 PM

Windows-related issues / Microsoft Edge Issues

Edge Chromium

I have the new Microsoft Edge Chromium browser. Boostspeed does not recognize this browser. It will only clean Internet Explorer and the original Microsoft Edge browser. Is there an update coming with Boostspeed that will include this new browser? If so, when?

1438 views

May 17, 2020 at 02:42 PM

Windows-related issues / Windows Settings Issues

UsoClient

Hello Auslogics

It seems that every day I get a warning message about a new 'Daily' task being created. That task is UsoClient (see attachment). There always seems to be three occurences of this program, despite this – so I guess that it is being deleted and recreated by Windows.

No doubt this is a Windows thing, but it would be good to understand what is going on here.

Also, if I try to disable it, despite being a local admin, I get an 'insufficient privs' error (see second attachment).

If this is deemed normal behaviour and the program is trustworthy, is there a way of disabling the warning message, but just for this one program?

Thanks and regards
Phil Parkin

1433 views

Dec 28, 2020 at 08:41 AM

Windows-related issues / Files and Folders Issues

Your help please

I called tech support to fix the follwintg problem "rquires elevation" I am still getting the same thing on numerous sites. Is there
no one that can fix this? Tried you on line solution but it does not work as described.

1427 views

Jan 03, 2020 at 04:44 AM

Windows-related issues / Bluetooth Connectivity Issues

Paired but won't connect

I've tried everything to get my Sony bluetooth headphones to connect automatically, it is paired in "Devices" but when I switch the headphones on they wont connect, I have to go into Settings - Devices and physically connect by pressing the connect tab, I've tried going into "Services" then scrolling down to "Bluetooth Support Service", stopping it then restarting it, it just won't restart properly, the green "curtain" only goes about 15% accross before stopping i.e it has'nt restarted properely, any ideas!!!!

1426 views

Ian Mackay Simpson

Jul 14, 2020 at 11:04 AM

Windows-related issues / Sound Issues

Crackling sound after few hours

Hi, thank you for your time,

After a few hours of my computer being on, all sounds from the PC will have crackling sounds. There is nothing in particular that triggers it. No specific amount of time before I start to hear it. It has been happening for quite some time now

Thank you

1424 views

Jan 09, 2022 at 06:06 PM

Windows-related issues / Battery Issues

ноутбук Dell перестал распознавать оригинальное зарядное устройство Dell и АКБ не заряжается как раньше.

Здравствуйте!

Ноутбук Dell перестал распознавать оригинальное зарядное устройство Dell и АКБ не заряжается так как раньше.
Ноутбук был приобретен новым и я единственный владец. Раньше всё было в порядке. Установка вашего ПО и запуск всех инструментов пока ничего не дал. Я не могу понять в чём причина?
Ваш софт и фирменный софт Dell сообщает что АКБ находится в отличном состоянии. Сама Windows 7 pro показывает что АКБ подключена к З/У, но сообщает что АКБ не заряжается. АКБ не заряжается даже при полном выключении или перезагрузке ноутбука.
Как решение я вижу возможность также перепрошить BIOS. Пожалуйста, помогите решить вопрос.
Спасибо!

С уважением,
Николай

1423 views

Николай777

Apr 15, 2020 at 07:08 AM

Windows-related issues / Files and Folders Issues

Cannot install new version of Pro v11.xxx

Whenever I get the message "a new version 11.~ is available, the download completes but will not install.
Check snip pic attached.

1422 views

Feb 01, 2020 at 05:27 PM

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