921 questions

Lost files in Downloads folder ????

I've just done a action in bootspeed 13 after I downloaded update and it has wiped out ALL my files in my windows downloads folder so I am not very happy with this !!!! Is there anyway that I can recover these files ???? I'll leave my laptop switched on in the hope that I can get an answer from you to assist me in this recovery of the many files I have lost/
Thank you John Blair 10.31 UK time on 04July24.
325 views
Jul 04, 2024 at 09:31 AM

Dateiwiederherstelung

Ich finde die mit Auslogics BoostSpeed 13 wiederhergestellten Dateien auf meinem Computer nicht.
293 views
Jul 02, 2024 at 12:05 PM

Perte souris et pavé tactile sur ASUS R702U

Bonjour,
A l'occasion d'une mise à jour des drivers, (Windows 10) la procédure s'est bloquée.
j'ai dû arrêter mon portable (CTRL ALT DEL).
Au redémarrage plus de possibilité de valider une action.
Plus de pavé tactile, plus de souris !
Comment pouvoir ré-utiliser mon portable ?
Je vous envoie cette question de mon poste fixe
Comment choisir une langue de contact par défaut; mon anglais est scolaire et ancien.
Merci de votre réponse.
Cordialement.
R CHAUVET
298 views
Jul 02, 2024 at 06:50 AM

Duplicates

Want to trachk down duplicates
290 views
Jun 26, 2024 at 02:46 AM

PC shuts off

Why does my pc randomly shut off its not over heating because the temp says its fine and when turned on cpu and vga red light turn on and off
284 views
Jun 25, 2024 at 10:28 PM

There is no Chinese in the language options

Chinese is not currently available in the language options. I kindly request your team to consider adding Chinese to the language library.
289 views
Jun 22, 2024 at 04:18 AM

Internet speed settings

Its really hard to believe that the internet speed settings for 5Mb/s are the same as for 900+Mb/s. And what about using AI inthis application?????
321 views
Jun 14, 2024 at 01:35 PM

how do i disable background apps windows 11

is there a way to disable background process with auslogics boostspeed 13
382 views
Jun 11, 2024 at 04:40 AM

Connects but stil doesn't work

Using Windows 11 Pro for Workstations. This is the first and only time I have used this OS so I don't have any experience troubleshooting it or point of reference. I have multiple devices, headphones and other devices that I know work for Bluetooth conectively purposes but otherwise but when I attempt to use them on this laptop, Windows tells me that the devices are connecting to the Bluetooth device I have selected but I get no sound. The only thing I can tell you that stands out and is related is that it tells me under System/Bluetooth that the device is connected but when I go to System/Sound, the connected device will not show under Sound/Outbut Device even though it shows connected under Bluetooth. I have considered reloading the OS from scrath (factory reset etc.) but really don't want to go through all that. So I am asking if you have any ideas otherwise.
448 views
Jun 10, 2024 at 06:58 PM

Missing volume control icon

The volume control icon found missin on the taskbar. How to solve this?
317 views
Jun 05, 2024 at 11:15 PM

no se activa el bluutoo

el blutook no se encuentra en este dispositivo y quisiera activarlo
330 views
Jun 05, 2024 at 10:05 PM

Recovery

как восстановить файл ( несохранёный файл в Microsoft office) удалённый вашей программой ?
330 views
Jun 04, 2024 at 02:10 PM

indicacion del tiempo de inicio de windows

Estimado Señor:
Me dirijo a usted para preguntarle cómo logro que aparezca la notificacion en pantalla, del tiempo que ha tardado windows 11 en iniciarse.
Gracias, Atentamente:
Francisco José Díaz Álamo
411 views
May 16, 2024 at 12:25 PM

Festplattenbereinigung rückgängig machen

Hallo,

am 10.05 wurde eine Festplattenbereinigung durchgeführt. Dabei wurden Datein gelöscht, die nicht gelöscht werden sollteb. Es fehlen ganze Ordner von Dateinen, die dadurch gelöscht wurden.

Wie kann dieser vorgang wieder rückgängig gemacht werden?

es handelt sich speziell umd den "Download" ordner auf der SSD Festplatte C

"Festplattenbereinigung: Heruntergeladene Dateien"

Alle Daten sind gelöscht undich benötige diese jedoch.
464 views
May 10, 2024 at 12:54 AM

Произвольное обновление страниц после обновления Windows

Добрый день! В браузере с недавних пор стали произвольно чсасто обновляться открытые страницы. С чем это связано и как можно убрать это? После последнего обновления это появилось.
428 views
May 07, 2024 at 12:02 PM

Flickering

Screen flickering occurs while downloading ".acsm" files.
389 views
May 04, 2024 at 02:34 AM

требуется помощь

Добрый час. При запуске Windows запускается обработчик команд, и число всё увеличивается. Что следует с этим делать?
Помогите разобраться .
Спасибо
361 views
May 03, 2024 at 09:41 AM

Windows Performance

Is there a program or anything that will scan my laptop and honestly improve the speed and performance?
412 views
May 03, 2024 at 02:37 AM

dcu.centennial://toasthandler

Windows does not see this file since I had BoostSpeed clean my coimputer.
dcu.centennial://toasthandler/Create/NewUpdatesReadyToApply

What should be done?
549 views
Apr 30, 2024 at 05:43 PM

Task Manager & Auslogics Registry Cleaner

Task Manager on my Win 11 PC is showing CPU 29% busy (idling) whilst Auslogics view is showing 17%. Can you explain the difference?
404 views
Apr 30, 2024 at 04:07 PM

старая программа на дисе (с) 64 битная называется 7 максисальная

как я могу убрать лишние файлы и програмы остатки 64 битной системы,очистить диск (с)

1420 views
Feb 10, 2020 at 02:40 AM

windows 7

I can't install windows 7 SP1

1419 views
Jun 06, 2020 at 08:38 AM

I just upgraded from 10 home to 10 pro

I recently upgraded my ASUS ROG G551JW from Windows 10 Home to Windows 10 Professional. After upgrading and re installing my apps, running some Auslogics tools, and updating my drivers. I seem to have like every Add On installed and a bunch of virtual this or virtual that, Vwifi and Vethernet. My External SSD (disk letter G) is gone, Ive always had the external SSD running Read and Write to basically have it help the computers performance. I cant Install some apps or change some setting because i will either get some kind of error or it saying that it cant be done on sysWOW32 or 64 im not sure, but something like that... I would greatly GREATLY APPRECIATE if a Tech at Auslogics can remote connect to my pc and take a look at what ever problems he may notice. I received 3 questions when I joined pro and this is my last available question and would really love to have someone who knows about computers, to take a look at it. THANK YOU. Stay safe everyone...

p.s I added one screenshot i had of one of the many problems im encountering.
1417 views
Jul 06, 2020 at 06:56 PM

Disable Edge Swipe in Win10 B2004 update

Hi Folks,
Thx much for your help on prior question!

Please tell me how to permanently, (as in no 'edge swipe restart' on system restart), disable Edge Swipe.

F&*!#ing MSFT does it again; Win10 uppdate 2004 kills cortana local/system search ability, which disappears even finding any settings re Edge Swipe.

Please tell me how to kill kill kill kill forever Win10 Edge Swipe.

Thx very much, Folks!
Scotty :-)
1417 views
Jul 23, 2020 at 11:45 AM

Не работает Скайп и Outlook после установки новой версии

Если раньше после установки новой версии переставал работать скайп, то сейчас и Outlook перестал работать....
Скайп не делает звонки
А Outlook не грузится вообще....
А вроде бы раньше неплохая программа была....

1416 views
Jan 05, 2020 at 01:38 PM

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

1414 views
Oct 14, 2020 at 03:43 PM

help needed

Hi, I don't think it's about you, but if you can help me I'll be very grateful.
i have two devices
1.micro sd 16GB apacer
2.flash memory 16GB apacer
these two device now is WRITE PROTECTED and i have download every tools and tricks exist in world for flash these but no one responding.
now pls pls pls pls pls pls help me in my country there is no official represent from apacer or others pls help me tnx a lot and i very respect u and ur works and apps

respectful.TOOFAN

1413 views
Apr 16, 2020 at 08:42 AM

not fixed

Hi I found your website on the promise that it would sort out the 8000ffff eroor? It hasn't, can it be sorted?
1413 views
Dec 30, 2020 at 11:02 PM

Проблема со спящим режимом

Здравствуйте! Исчез совсем из настроек системы спящий режим, после работы программы, помогите исправить, заранее спасибо за безпокойство...

1410 views
Jan 30, 2020 at 03:31 PM

Медленно загружается

Медленно загружается, особенно Google. Что делать? Версия Windows 7 Home.
1409 views
Nov 10, 2019 at 07:11 PM

Issues Microsoft Flight Simulator (FS2020)

Hi, I have been a customer of yours for a long time. I am satisfied with the software but now I need to ask a question or rather a report.
I have the license for 3 PCs, and on one PC I have the new MSFS FS2020 simulator. Thanks to the backup I restored the files. The problem is that after deep cleaning privacy, traces in applications, empty folders, registry files, Windows system files could no longer start the game. I thought to warn you and I hope that the problem is solved. Thanks and sorry. My configuration: CPU i7-8700.... Windows 10 PRO.... RAM 48 Gb.... HardDisk M2 NVME samsung 1Tb.... GPU RTX 2060.
1406 views
Oct 01, 2020 at 12:43 PM

Re-enable the Windows key on the keyboard

How do I Re-enable the Windows key on the keyboard. Something in Boostspeed disabled it.
1402 views
Nov 14, 2022 at 05:14 PM

battery not charging

my battery is not charging. i lost the invoice from the assus dealer in goa, india namely INTECH COMPUTERS, Porvorim, Goa. He is not giving the duplicate. checked online and saw that the warranty of this laptom expires on May 27, 2020, whereas I bought this laptop in April 2020. I smell something fishing with this dealer. took it to service centre, they say that warranty expired as above, and if at all they can help they want the invoice.

1400 views
Nov 12, 2020 at 12:01 PM

Edge Chromium

I have the new Microsoft Edge Chromium browser. Boostspeed does not recognize this browser. It will only clean Internet Explorer and the original Microsoft Edge browser. Is there an update coming with Boostspeed that will include this new browser? If so, when?

1399 views
May 17, 2020 at 02:42 PM

UsoClient

Hello Auslogics

It seems that every day I get a warning message about a new 'Daily' task being created. That task is UsoClient (see attachment). There always seems to be three occurences of this program, despite this – so I guess that it is being deleted and recreated by Windows.

No doubt this is a Windows thing, but it would be good to understand what is going on here.

Also, if I try to disable it, despite being a local admin, I get an 'insufficient privs' error (see second attachment).

If this is deemed normal behaviour and the program is trustworthy, is there a way of disabling the warning message, but just for this one program?

Thanks and regards
Phil Parkin

1388 views
Dec 28, 2020 at 08:41 AM

Paired but won't connect

I've tried everything to get my Sony bluetooth headphones to connect automatically, it is paired in "Devices" but when I switch the headphones on they wont connect, I have to go into Settings - Devices and physically connect by pressing the connect tab, I've tried going into "Services" then scrolling down to "Bluetooth Support Service", stopping it then restarting it, it just won't restart properly, the green "curtain" only goes about 15% accross before stopping i.e it has'nt restarted properely, any ideas!!!!
1387 views
Jul 14, 2020 at 11:04 AM

Your help please

I called tech support to fix the follwintg problem "rquires elevation" I am still getting the same thing on numerous sites. Is there
no one that can fix this? Tried you on line solution but it does not work as described.

1387 views
Jan 03, 2020 at 04:44 AM

Cannot install new version of Pro v11.xxx

Whenever I get the message "a new version 11.~ is available, the download completes but will not install.
Check snip pic attached.

1385 views
Feb 01, 2020 at 05:27 PM

Video issues

Hi There,
I can be happily working along, and if I need to see a video file, I can... but then, sometimes it stops, and I cannot make the video work again.
I have Driver Updater, but if I reboot the computer, the video function will work again.
Sometimes, if I run a BoostSpeed scan, the video might work again. It can still stop again, but if I Boost Speed again, it may not make the video run again.
So I have to reboot again instead, which is pretty time consuming.
My initial thought is I'm missing video drivers, but i have Driver Updater.
Can you advise and help me?
1381 views
Nov 03, 2020 at 06:14 AM

Error al actualizar windows

Hola soy Jose, tengo un problema al actualizar mi windows me sale siempre el error: Error de descarga: 0xca00a000 tengo una tarjeta grafica AMD
1381 views
May 19, 2020 at 04:21 AM