910 questions

Wi-Fi Connection Issue with 802.11N Adapter

Dear Auslogics Support,



I am facing a significant problem with my computer's Wi-Fi connection, and I would appreciate your assistance.



Problem Details:

My computer's Wi-Fi adapter is 802.11N.
My computer connects to my phone's Wi-Fi hotspot without any issues, but it cannot connect to my home Wi-Fi network (Airtel broadband).


The error message I receive is "Can’t connect to this network" when attempting to connect to my home Wi-Fi.


Three days ago, it connected to the home Wi-Fi for a short time, but I received a warning stating that my Wi-Fi network uses an older security standard that’s being phased out. After following some troubleshooting steps from YouTube, I am no longer able to connect at all to my home Wi-Fi.

My other devices (phones, etc.) connect to the home Wi-Fi without any issues, and my Wi-Fi dongle works fine when connecting to my phone’s hotspot.


Steps I’ve Already Taken:

Resetting my network settings.
Flushing the DNS and resetting Winsock.
Attempted various fixes from online tutorials but none have worked so far.
Could you please help me diagnose and resolve this issue so I can connect to my home Wi-Fi?

Thank you for your support.

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https://qa.auslogics.com/question/225

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Problem Event Name: AppHangB1
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OS Version: 6.3.9600.2.0.0.272.7
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Additional Hang Signature 2: 4777
Additional Hang Signature 3: 477790f40c8afa87ecb7402697914cec
Additional Hang Signature 4: eff9
Additional Hang Signature 5: eff9e5103e62437273df6ec28305e96a
Additional Hang Signature 6: 4777
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