934 questions

Windows Security and Explorer freeze.

I updated Windows 10 yesterday. Windows Security and Explorer freeze. When I run BoostSpeed13 ver.13.0.0.6, it freezes, but Windows Security and Explorer work normally without BoostSpeed13. Please tell me how to resolve.
793 views
Nov 16, 2023 at 01:53 AM

settings

after installing Auslogic BoostSpeed, Anti-Malware, Driver Ipdater, and Defrag Ultimate, and running and updating per program informaion, i have 2 issues.
1. The Window keyboard key does not work when pressed or clicke on.
2. Entering the command setting on the window search bar gets me to window settings, but clicking on System will notopen it and hangs the whole Setting menu.
3. The usb microphone is recognized when plugged in the usb but it's not working.
730 views
Nov 15, 2023 at 03:58 PM

Scanners ignore folders configured to skip in Preferences

Please check attachements. I added folders to be ignored y scanner, but even in Default Scan (in Daschboard) seems that all folders are scanned.
636 views
Nov 15, 2023 at 09:45 AM

bluetooth dissapeared from device manager after cleanup

Hi,
I did a rigorous cleanup and driver update on a old(er) laptop, after years of limited maintenance. Using Auslogic software (driver update,bootspeed,duplicate finder) and some manual cleaning/updating, Something went wrong, not sure exactly where. Now I can not use/connect bluetooth devices anymore. I tried to solve it by doing some reasearch on the internet but can not find the solution. Otherwise the Laptop is working fine and is a lot faster.
Enclosed you will find some information of the laptop and screenshots of what I think is relevant information.
I also noticed that Bluetooth is not longer available at the 'action center' and 'device manager'. The latter one still shows some bluetooth devices but is hidden and do not seem to be the relevant items.
In 'Settings> bluetooth and other devices', the previously connected bluetooth devices are still there but it clearly states that bluetooth is turned off.
Could you please advise me on how to solve this.

Enclosed a couple of prinscreens of the systems and the above mentioned screens.
FYI I am an experienced user, however certanly not a Windows specialist.

Kind regards.

Perry Parengkuan
771 views
Nov 14, 2023 at 08:58 AM

c:\windows\servicing\LCU\* - no cleanup

Hi.

I would like to ask why BootSpeed not have option to perform cleanup of the c:\windows\servicing\LCU\* files?
676 views
Nov 10, 2023 at 08:14 AM

Реестр

Как удалить элементы реестра ,если они не удаляются ,а очень надо,мммможет есть спец.программы?
518 views
Nov 09, 2023 at 05:50 PM

Windows Update

This error code might help: (0x80004002).
Can you guys help? Tried everything. I can't seem to fix this.
576 views
Nov 09, 2023 at 01:23 PM

アップデートエラー

スクリーンショットを添付しますよろしくお願いします
540 views
Nov 07, 2023 at 10:25 AM

バージョン 13.0.0.4から

BoostSpeed 13 バージョン 13.0.0.4から13.0.0.6への案内は来るので
アップデートの操作をするのですが何回やっても
13.0.0.6には到達できません、Windowsのアンイストールの操作をして
再セットアップをしても変化は有りません対処の方法は・・・・・・・
673 views
Nov 05, 2023 at 01:03 PM

Getting different kinds of BSOD's

Hello and good morning, I'm not very good at softwares and know-how's on PC but I've tried using this program to probably fix the cause of what could be causing the BSOD's on my PC. After I tried to use the Auslogics Driver Updater, I updated some of the drivers and it asked me to restart so I did. After I restarted, the pc kept giving me a BSOD where it was written something like: Boot device inaccessible. So I couldn't even put the password and login properly. I had to restore the data to a certain point so I could get my pc back. I'm not sure what the problem is yet so I decided to write this message to you and ask for a helping hand.

Thank you in advance for your time,

Pedro
710 views
Nov 05, 2023 at 11:32 AM

Diagnostic Policy Service Cannot Start.

Diagnostic Policy Service Cannot Start. Access is Denied – Error 5 Fix


607 views
Nov 02, 2023 at 09:42 PM

What does this DOS/DSS commandline Window temporarily at bootup mean?

SInce installing Auslogics BoostSpeed, it hasn't been happening, but what does this mean?
543 views
Nov 01, 2023 at 07:52 PM

Auslogics BoostSpeed 13のアップデート

Auslogics BoostSpeed 13のアップデート案内は来るのですが
Auslogics BoostSpeed 13.0.0.5及び
Auslogics BoostSpeed 13.0.0.6まアップデートは
案内通り実行しても、何回も実行してもアップデート出来ません
対処方法は有るのでしょうか・・・・・
634 views
Nov 01, 2023 at 04:34 AM

qual é a geração do meu pc

qual é a geração do meu computador?
470 views
Nov 01, 2023 at 03:33 AM

Windows Search getting turned off

I am setting up my Windows 10 Search to index my files and folders.
Buster turns it off constantly, so I need to reset the setting again and again and again. 

How do I stop Buster from turning off my Windows search setting?
Please advise.
Thank you. 
681 views
Oct 31, 2023 at 08:04 PM

Development of tools to repair this common issue

I as well as many users face the grey screen of death, would it be possible to develop a fix for this problem please, I use the following system as per the attached, but it is a bit slow, would it be possible to develop this into a one click fix from the BoostSpeed menu.

Any thoughts would be appreciated.

PS love the product.
555 views
Oct 29, 2023 at 09:22 PM

No se oye el sonido

Hola. Llevo un par de meses en los que de golpe se corta la audicion de sonidos en mi ordenador (el testigo luminoso de mis altavoces desaparece como si éstos no tuviesen corriente eléctrica). También en la reproduccion musical. Normalmente el sonido desaparece (aunque visualmente - las lineas de volumen suben y bajan - y según información de configuración todo funciona correctamente) y vuelve a aparecer transcurridas unas horas. Estouy harto de desinstalar y volver a re-instalar el controlador. Hoy he ido un paso más allà reinstaurando sistema a un punto anterior en el tiempo. No se arregla. Aparentemente no es culpa del controlador. Todo apunta a que hay alguna aplicacion en mi ordenador que produce este efecto. O quizás esté demasiado saturado. En más de una ocasión se pierde el sonido justo después de un análisis efectuado por Auslogics BoostSpeed aunque este caso tampoco ocurre en el 100% de las veces que me quedo sin sonido. Cuando se va el sonido dura horas y cuando vuelve el sonido por sí mismo también recupera el sonido durante horas. ¿Pueden ayudarme a solucionar este molesto problema de una vez por todas?
Gracias

520 views
Oct 29, 2023 at 04:06 PM

No se oye ningun sonido

Hola. Llevo un par de meses en los que de golpe se corta la audición de sonidos en mi ordenador. También en la reproducción musical. Normalmente, el sonido desaparece ( aunque visualmente y segun información de configuración todo funciona correctamente) y vuelve a aparecer trancurridas unas horas. Estoy harto de desistalar controlador i re-instalar controlador. Realmente , aparentemente no es culpa del controlador. Todo apunta a que hay alguna aplicación que produce este efecto en mi ordenador. En más de una ocasión, se pierde el sonido después de ejecutar un análisis de Auslogics Boostpeed, aunque este dato tampoco ocurre en el 100% de las veces que me quedo sin sonido. ¿Pueden ayudarme a solucionar este molesto problema de una vez por todas? Ya que el sonido se va y vuelve en cualquier momento. Cuando hay sonido, este dura horas y quando se va también dura horas.
549 views
Oct 29, 2023 at 12:49 PM

wakeup problems

I dont turn off laptop at night. I run it with lid closed when in use.
I used to just move the mouse in the morning to wake it up, but not now.
I now have to open lid to wake it up and monitor shows large icons, clicking on Firefox gives a screen too big to use.
I then close lid to get the smaller icons that are usable.
Hitting the WIN key + P and choosing second screen only also fixes the icon size problem.
I went through all the 'wakeup' fixes I could find but to no avail.
There is a small chance this is a cat problem, I have several.
Any suggestions?
subcategory choices makes me think "windows" was wrong category to choose.
563 views
Oct 24, 2023 at 08:38 PM

Very long time to load the computer! HElp!

can you help me please, I have a laptop that takes a long time to load please help me

1157 views
May 17, 2020 at 07:40 AM

reparer windows 10

MON WINDOWS 10 NE FONCTIONNE PAS BIEN PAR DE BARRE DES TACHES NI L EXPLORATEUR DE WINDOWS
1155 views
Feb 21, 2021 at 10:01 AM

Ma webcam ne fonctionne plus

Bonjour,
Suite à des modifications de BootSpeed, la webcam de mon ASUS VivoBook Pro 17 N705FD ne fonctionne plus.
Elle a commencé à se mettre en 4/6, puis elle est maintenant déconnectée !
J'ai désinstallé le programme et coché l'option "restaurer les changements éffectués", mais cela n'a pas résolu le problème.
Best regards,
loupherv
1153 views
Jul 16, 2021 at 08:38 AM

Intermittent PC Crashes/Freezes

To Whom It May Concern,

I intiated my original correspondence on the 5th November as indicated below:

I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.

This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!

I await an update at your earliest available opportunity.

Kind regards,

Ian

Ian R. W

Dear Ian,

Thank you for posting your question on our forum.

The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.

Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.

Running the command "sfc / scannow" in CMD under the admin might help with the issue.

You can also send to our support logs with system information and event viewer so that we can better understand the issue.

To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.

To get logs from event viewer, please do the following:

1. Press the key combination "Windows" + "X"

2. Select "Event Viewer"

3. Expand the "Custom Viewer" subsection

4. Select "Administrative Events"

5. Expand the "Action" menu

6. Click on "Save all events in custom view as ..."

7. Save log to PC

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Upvote (0)

Ian W
Edited 7 days ago
Waiting for moderation
Dear Suzanna,

Your prompt response to my request for technical support is very much appreciated.

Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.

At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.

I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.

Kind regards

Ian

Ian R. W

[/private]
Dear Suzanna,

Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.

Kind regards,

Ian

Ian R. W

1151 views
Nov 12, 2020 at 01:09 PM

Eliminar una partición creada por Windows

Mi laptop HP tiene una memoria de 120GB. De los cuales hay una partición llamada HP_RECOVERY (G) que ocupa 21GB.
Cuando adquirí la laptop traía el Windows 7, ahora tiene el Windows 10.
Todo el disco duro lo uso para instalar software, no hay archivos de ningún tipo almacenados excepto los del sistema y de las aplicaciones que tengo instaladas.
Todos los datos de otro tipo (básicamente imagenes),los manejo a través de discos duros externos.
Deseo eliminar la partición (G) con el fin de abrir más espacio en el disco duro de la laptop, ¿Es posible?
1150 views
Feb 24, 2021 at 10:40 PM

The networks are not displayed

The networks are not displayed after the last winoes 10 update 21H1
1149 views
Oct 15, 2021 at 07:19 PM

Error 15

How to fix "Access Denied Error 15 This request was blocked by the security rules" in Windows 10 Pro with Edge browser?

The date and time information for this PC is correct.
I am not using any Proxy or VPN for my internet connections.
I am NOT able to access this website with Windows 10 Pro PC using the Google Chrome browser
I am able to access this website with another Windows 10 Pro PC using the Google Chrome or the Edge browser
1146 views
Jun 08, 2021 at 05:50 PM

удалённый рабочий стол

работает локальная сеть ,но невозможно подклключить удалённый рабочий стол.
1144 views
Oct 20, 2019 at 11:06 AM

WINDOWS BEHAVING IRRATICALLY

ive been having a lot of problems with windows like windows hangs with static playing through the speakers or randomly restarts or the blue screen of death and even the blue screen error message
ive tried all your fixes pertaining to my issues but it doesnt seem to have helped all that much
please help
1141 views
Dec 18, 2020 at 05:19 AM

загрузка Windows

Очень медленная загрузка Винды
1138 views
Nov 07, 2021 at 11:29 AM

Problem Solution

In the "check for updates" section, i have a message in red "Your device is missing important security and quality fixes" and when i click on "check for updates", the installing remains 0% and so i want to kmow how to solve this problem.
1137 views
Jun 13, 2021 at 06:33 AM

Indexing keep turning off

Greetings
I noticed that my Auslogics BoostSpeed 11 keeps turning of my windows search indexing. How can i prevent that from happening.
regards
1135 views
Sep 14, 2021 at 08:44 AM

printer problem

Can you tell me why on my desktop, it show my default printer is Pixma series 5600. On my wife's laptop id shows Pixma series 5600WS?
1135 views
Jul 18, 2021 at 12:10 PM

Интернет-соединение

Добрый вечер, подскажите пожалуйста как оптимизировать и повысить скорость интернет-соединения через Wi-Fi?
Спасибо

1132 views
Apr 08, 2021 at 07:05 PM

update

so my windows 7 ultimate needs upadate to windows 10 so tryed to update it but it randomly shut off. i tryed again but it huppened again. so i though it was the update thats not working. i was playing a game but it huppend again. it made a lot of noise and shuts off without warning so i did i everthing i cold to fix bt cant seem to fix it at all. what should i do. i need to update it but to update it i need it to stop randomly shuting off

1132 views
Jan 15, 2021 at 02:14 AM

question

how to enable switching mode?

1131 views
Dec 28, 2020 at 07:58 AM

will this make my pc as fast as it was when i powered it up for the 1st time?

will this make my pc as fast as it was when i powered it up for the 1st time? - will boost speed 12 pro resolve this issue?

when i turn my pc on it takes like 30 sec to get to the windows screen where it use to take less than 3 seconds - will boost speed 12 pro resolve this issue?

my pc seems to lag and slow down while having multiple programs open and running at the same time where when it use to not do this. - will boost speed 12 pro resolve this issue?

internet speed seems extreamly lower than ususal - will boost speed 12 pro resolve this issue?

auslogics driver updater shows the same driver needing updating over and over like its not doing its job - why is this?? - does the program not work??? - will boost speed 12 pro resolve this issue?
1129 views
Jul 31, 2021 at 02:51 PM

DNS

How can i change DNS?

When i changed, this program will turn it back.

And i cant play some game because my network, how can i fix it?

1127 views
Dec 08, 2020 at 07:16 PM

sleep mode

after running my pc from sleep mode the voice of pc become weak .

whats the problem ?

Thank You
1127 views
Jun 23, 2021 at 09:04 PM

Can't scan disk space

I've been using BoostSpeed successfully on Windows 7 for many years. It hasn't been working for the last 2 months. When it scans the disk space, it gets stuck on a temporary Skype file, and stops scanning. To fix this, I have to re-start my computer, and re-install BoostSpeed 12. My computer has been running painfully slow for the last 2 months. PLEASE HELP!
1126 views
Feb 26, 2021 at 07:40 AM