Is it safe to delete this keys
Hi,
I tried to uninstall a software, but that doesn't seem to have gone well.
It is 4k video downloader.
Reinstalling doesn't work because I get the message that it is still there on my PC.
Now I have downloaded your software and when I search for keys of this 4k software, I get a list of almost 500 keys, see photo.
When I check, when I stand on it with the cursor, it all shows 4k.
Now my question is, is this safe to remove?
Thanks in advance for your cooperation.
Yours sincerely
John de Vries
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settings
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Enclosed you will find some information of the laptop and screenshots of what I think is relevant information.
I also noticed that Bluetooth is not longer available at the 'action center' and 'device manager'. The latter one still shows some bluetooth devices but is hidden and do not seem to be the relevant items.
In 'Settings> bluetooth and other devices', the previously connected bluetooth devices are still there but it clearly states that bluetooth is turned off.
Could you please advise me on how to solve this.
Enclosed a couple of prinscreens of the systems and the above mentioned screens.
FYI I am an experienced user, however certanly not a Windows specialist.
Kind regards.
Perry Parengkuan
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John.
DirectX Windows Feature Install Prompt
Device name SDM_Surface
Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
Installed RAM 8.00 GB (7.84 GB usable)
Device ID EA2A80B9-A4BB-44B8-AFA6-40B2186CF2E1
Product ID 00356-06270-54861-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points
Edition Windows 11 Home
Version 21H2
Installed on 12/3/2021
OS build 22000.652
Serial number 0F003S7214801J
Experience Windows Feature Experience Pack 1000.22000.652.0
Thanks!
Scott
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