48 questions

Sound interface stopped working on Windows 11

My good old Line 6 Toneport KB37, midi controller, and external soundcard combo stopped working on my new PC.

When running on an Asus TUF H310M with a Core i5 9400F and 16GB of RAM, it was working just fine.

Now, on the new setup, a Gigabyte Aorus Elite B760M with a Core i5 13th gen and 32GB of DDR5 RAM, the installation and driver setup ran okay. However, when playing any kind of music or sound file in any player, including YouTube, streaming services, you name it, it doesn't work. The sound feels 'cropped'; it plays extremely slow and low pitched, clearly malfunctioning.

Cubase 12 doesn't even recognize the device or the ASIO drivers for configuration.

I've been using the Toneport KB37 for music production and as a general soundcard for years, and on the old PC, it still works perfectly.

The same USB cable is being used on both PCs.

Am I missing any kind of configuration, new driver, or something that could make it work with Windows 11?

Thanks in advance for your time and help. Any kind of tip or suggestion will be extremely appreciated.
325 views
Apr 19, 2024 at 04:17 AM

Recordig Audio

I would like to record audio from my turntable (Line level) to my Dell 5567 Laptop. The only Recording device that windows detects (listed in the "Recording" tab of the "Sound" dialogue box) is "Microphone" Obviously I don't want to use Microphone as the Recording device.
I would like to use the 3.5mm Jack Speaker/Headphone socket as the Recording input device, but although it is listed as a Playback device, it is not listed as a Recording device.
298 views
Jan 03, 2024 at 10:26 AM

Jabra Speak 710

I have a Jabra Speak 710, connected through a Jabra Link 380 bluetooth device.
My computer (Thinkpad, with Windows 10 Pro Version 22H2) does not recognize the speaker as a sound device.
When connected to the computer through the USB cable, the speaker is visible in the catagory Other Devices iso Audio Devices.
The speaker and the link are working fine on another computer of mine, and also on my smartphone.
I reached out to Jabra support, they have helped me resetting the firmware, removing and reconnecting the device etc. but nothing works. I even got a new speaker from them, but still no change.
The problem started after installing an update of a driver. Undoing the update did not help.
I have even done a full re-installation of Windows, which has removed all customized settings, but problem still persists.
When starting up the computer, there is a very brief connect with the speaker (the speaker says : "PC connected"), but immediately followed by a disconnect (the speaker says : "PC disconnected")
I think there is an entry in the registry that prevents connecting with the speaker, but I am not able to identify it.
330 views
Dec 21, 2023 at 11:25 AM

Неизвестная музыка в наушниках

Когда сижу в наушниках в одном ухе тихо играет музыка. Пробовал закрывать все приложения, смотреть в микшере громкости - проблему не нашел. Прибавление звука системы звук музыки не прибавляет. Музыка явно не из моего плейлиста. Наушники подключены по проводу. Что это может быть и как это можно исправить?
359 views
Dec 11, 2023 at 07:56 PM

No Sound

I performed an overnight system restore on my Lenovo Ideapad laptop. When I logged in, there was an "X" on my sound system, which translated in to missing driver. I attempted to update through Device Manager, but it came back as driver missing. How do I fix this problem?
438 views
Jul 31, 2023 at 10:53 AM

Пропал сигнал микрофона

ПОсле установки программы и первоначального сканирования программа запроила перезагрузку. ПОсле перезагрузки сигнал от микрофона пропал. Ни приложения, ни само ОС не может получить от него сигнал. Хотя при поиске проблем через настройки ничего не обнаруживается.
609 views
Dec 22, 2022 at 08:47 PM

ПОМОГИТЕЕЕЕ

здравствуйте что означает система прирываний
540 views
Dec 18, 2022 at 05:34 PM

HP Envy Desktop 23 No audio devices after windows 10 update

Hello,

Potential new customer here.

My HP Envy desktop has no sound and can no longer find an audio device installed after a Windows 10 routine update.

Any ideas?

Thanks
632 views
Oct 14, 2022 at 08:06 PM

no sound/no f6 light for no sound

hard disk crash...reloaded win10 not from backup
reload drivers multiple time
computer works
no sound
hp pavillion/i7gen10/b&o sound/nvidia
617 views
Oct 12, 2022 at 03:37 PM

The JBL connected with Bluetooth Properly where in the sound output of windows 10 it does not appear

Hello
I conntected with Bluetooth the device - Speaker JBL Flip 5 (bluetooth connection only). It appear in the the Setting / bluetooth Devices of Windows 10

But in the setting of Windows 10 the device does not appear so I can not use it.

You gave me for the same quesion an answer for old windows (8) and for headset. I donot have Playback in the setting...

I tried to replace the driver, to update my windows 10 and restart,....It does not help

I'll be glad to have the right solution

thanks Dr. moti Leibowitz
594 views
Sep 09, 2022 at 03:54 PM

Connected to Bluetoothe Cannot see in the Sound of Windows 10

I connected the Speaker JBL Flip5 to the Bluetooth and it is written in the setup of Windows 10 - Connected
I go to soundin Setup of Windos 10 to switch to JBL Flip 5 and it is does not appear.
So I can not use the JBL Speaker
Thanks a lot
Dr. Moti Leibowitz
592 views
Sep 07, 2022 at 02:35 PM

usb.デバイスドライバ-

USBと無線機をつないでます
マイク..スピーカーのドライバー(オ-ディオ)サウンド
認識してくれません
とエラ-メッセージ.が出ます.

よい知恵を貸して下さい.
659 views
Mar 26, 2022 at 09:57 AM

PC se inhibe

cuando utilizo Zoom u otra aplicacion de comunicación
684 views
Mar 25, 2022 at 03:43 AM

Sound disappeared

Are there any chances to solve this problem using Auslogics products? Guess, none.
740 views
Feb 13, 2022 at 01:13 PM

Sound Fades In and Out

With hte update of Windows t0 the sound on my computer fades in and out. I have used the troubleshooter; however, it is of no help at all.

I have a HP Pavilion 15t-n200 CTO Notebook PC and HP is of no use any longer as my warranty has run out and as my computer is almost seven years old it probably cannot be renewed. My laptop has a Conexant Audio driver HD,

I am considering buying a new computer but before spending $1000, I want to be sure there isns't something I can do with the one I have.
966 views
Dec 03, 2021 at 03:06 AM

Audio artifact

At first I want sincerely поблагодаритьВас for the remarkable Auslogics BoostSpeed 12 program. The computer has significantly increased performance both in working applications and in games. You're just masters of your business. So I decided to address you with my problem.
Periodic loss of sound for 1 second in the processor power supply mode "balanced," "high performance." In the "energy saving" mode, this is not! Is it possible to solve this problem? The drivers are fresh, so is Windows.
Respect, Yuri.
998 views
Aug 24, 2021 at 07:07 AM

Disengaged Microphone

I performed some of the scans and tweaks, which resulted in my system's microphone being disengaged. How can I re-engage the microphone that I need for my webinars.
987 views
Jan 30, 2021 at 02:56 PM

Speech Recognition in Word

Hi,
I am not able to set up Speech Regocntion or dictate.
What do I need to do? Keep getting language recognition dialogue although everything says it is set to English (UK).
Best,
Adrian

985 views
Jan 17, 2021 at 06:09 PM

Headphones connected but no sound

I;ve connected my JBL headphones to my PC but there is still no sound
1203 views
Dec 25, 2020 at 08:17 AM

Audio Bluetooh Problem

Hello, can you help me fix my problem!
What do i do if when my wireless hadphones connect to the laptop the sound is still comming from the laptops speaker
970 views
Dec 18, 2020 at 11:09 PM

микрофон

при проверке все нормально а голоса нет что только неделал

1035 views
Jun 22, 2020 at 09:21 PM

Not Working

How to fix microphone not work
999 views
Aug 14, 2020 at 06:55 PM

Audio artifact

At first I want sincerely поблагодаритьВас for the remarkable Auslogics BoostSpeed 12 program. The computer has significantly increased performance both in working applications and in games. You're just masters of your business. So I decided to address you with my problem.
Periodic loss of sound for 1 second in the processor power supply mode "balanced," "high performance." In the "energy saving" mode, this is not! Is it possible to solve this problem? The drivers are fresh, so is Windows.
Respect, Yuri.
998 views
Aug 24, 2021 at 07:07 AM

Bluetooth device

My handsfree blue tooth device will connect but the sound will still go through the computer's speaker and not the bluetooth. What is causing this?
991 views
Aug 11, 2020 at 04:09 AM

Disengaged Microphone

I performed some of the scans and tweaks, which resulted in my system's microphone being disengaged. How can I re-engage the microphone that I need for my webinars.
987 views
Jan 30, 2021 at 02:56 PM

Speech Recognition in Word

Hi,
I am not able to set up Speech Regocntion or dictate.
What do I need to do? Keep getting language recognition dialogue although everything says it is set to English (UK).
Best,
Adrian

985 views
Jan 17, 2021 at 06:09 PM

Audio Bluetooh Problem

Hello, can you help me fix my problem!
What do i do if when my wireless hadphones connect to the laptop the sound is still comming from the laptops speaker
970 views
Dec 18, 2020 at 11:09 PM

Sound Fades In and Out

With hte update of Windows t0 the sound on my computer fades in and out. I have used the troubleshooter; however, it is of no help at all.

I have a HP Pavilion 15t-n200 CTO Notebook PC and HP is of no use any longer as my warranty has run out and as my computer is almost seven years old it probably cannot be renewed. My laptop has a Conexant Audio driver HD,

I am considering buying a new computer but before spending $1000, I want to be sure there isns't something I can do with the one I have.
966 views
Dec 03, 2021 at 03:06 AM

Микрофон

Перестал работать микрофон

929 views
Nov 27, 2020 at 10:31 AM

Проблемы со звуком

Звук в Windows 10 хрипит и заикается как исправить все стандартные средства не помогают

907 views
Nov 08, 2020 at 08:18 AM

Mumble access to mic desabled

Somehow it happen, now I look how to get back access
885 views
Aug 10, 2020 at 11:35 PM

I cannot hear anything on videos etc

I used malwarebytes to eliminate issues regarding popups and since then I cannot hear any videos. I have tried everything from chrome settings (BTW no sound on Explorer or Edge either) up to and including this software to correct. However to no avail.

There must be something I am missing...please help.
Bob
881 views
Aug 14, 2020 at 02:57 PM

audio

Perchè quandop accendo il pc l audio non funziona?Devo sempre disabilitare i suoni?grazie

854 views
Oct 12, 2020 at 01:42 PM

sound not working

external speakers not recognized anymore and no sound
854 views
Nov 28, 2020 at 12:08 AM

Sound disappeared

Are there any chances to solve this problem using Auslogics products? Guess, none.
740 views
Feb 13, 2022 at 01:13 PM

PC se inhibe

cuando utilizo Zoom u otra aplicacion de comunicación
684 views
Mar 25, 2022 at 03:43 AM

usb.デバイスドライバ-

USBと無線機をつないでます
マイク..スピーカーのドライバー(オ-ディオ)サウンド
認識してくれません
とエラ-メッセージ.が出ます.

よい知恵を貸して下さい.
659 views
Mar 26, 2022 at 09:57 AM

HP Envy Desktop 23 No audio devices after windows 10 update

Hello,

Potential new customer here.

My HP Envy desktop has no sound and can no longer find an audio device installed after a Windows 10 routine update.

Any ideas?

Thanks
632 views
Oct 14, 2022 at 08:06 PM

no sound/no f6 light for no sound

hard disk crash...reloaded win10 not from backup
reload drivers multiple time
computer works
no sound
hp pavillion/i7gen10/b&o sound/nvidia
617 views
Oct 12, 2022 at 03:37 PM

Пропал сигнал микрофона

ПОсле установки программы и первоначального сканирования программа запроила перезагрузку. ПОсле перезагрузки сигнал от микрофона пропал. Ни приложения, ни само ОС не может получить от него сигнал. Хотя при поиске проблем через настройки ничего не обнаруживается.
609 views
Dec 22, 2022 at 08:47 PM