293 questions

USB

I had my PC repaired (for a new heat sink) and
now, the USB Ports on the front of the PC don't
work anymore. The back ones work fine.
Is there an easy fix?
253 views
Sep 06, 2023 at 05:11 PM

Problème fonctionnement Bluetooth

Bonjour, suite à une mise à jour de Windows (?), mon clavier Bluetooth n'est plus reconnu. Dans "paramètres", il est indiqué : installation bloquée par stratégie de groupe.
Que dois-je faire pour réutiliser mon clacier normalement ?
Merci par avance
Cordialement
281 views
Aug 31, 2023 at 10:07 AM

BIOS findet SATA Festplatte nicht.

Wie finde ich Password für BIOS Einstellungen?
337 views
Aug 30, 2023 at 12:53 PM

No Sound

I performed an overnight system restore on my Lenovo Ideapad laptop. When I logged in, there was an "X" on my sound system, which translated in to missing driver. I attempted to update through Device Manager, but it came back as driver missing. How do I fix this problem?
286 views
Jul 31, 2023 at 10:53 AM

Rückmeldung / Frage

1) Rückmeldung
Ihr Driver-Updater von Auslogics hat mir bei der probeweisen Nutzung leider meinen Maustreiber irreparabel ausgetauscht, sodass ich letztlich mühevoll das komplette Windows neuaufspielen musste. - Das war nicht gut.

2) Seitdem fehlt mir auch für eine COM-Schnittstelle der passende Treiber. Ein Support beim Computerhersteller bzw. Intel konnte nicht weiterhelfen Vielleicht haben Sie eine Idee?
256 views
Jul 23, 2023 at 05:00 PM

Detecting Error during testing by Disk Doctor

When we tried to find any issue on my Boot Drive (SSD), I was informed that there is some iossue on Drive.
It says: something like "Index entry xxxx of Index "$130" of File 3998 is not correct"
Please advise how to fix this issue.

file:///C:/ProgramData/Auslogics/BoostSpeed/13.x/Reports/Disk%20Doctor_2023-07-22-20-02-04-144.html

ファイル 3998 のインデックス $I30 内のインデックス エントリ arrow.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックス エントリ arrow_expanded.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックス エントリ attention.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックス エントリ defrag_table.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックス エントリ head_bg.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックス エントリ icon_broken_shortcuts.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックス エントリ icon_disk_defrag.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックス エントリ icon_help_files.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックス エントリ icon_internet_issues.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックス エントリ icon_missing_software.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックス エントリ icon_performance.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックス エントリ icon_summary.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックス エントリ icon_system_registry.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックス エントリ icon_windows_issues.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックス エントリ logo.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックス エントリ print_btn.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックス エントリ summary_table.gif が正しくありません。
ファイル 3998 のインデックス $I30 内のインデックス エントリ table_head.gif が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックス エントリ clean_up_script.js が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックス エントリ clean_up_style.css が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックス エントリ fix_up_script.js が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックス エントリ fix_up_style.css が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックス エントリ main_script.js が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックス エントリ My Dashboard_2023-07-22-20-01-35-590_DiskSpace.html が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックス エントリ My Dashboard_2023-07-22-20-01-35-590_DiskSpace.xml が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックス エントリ My Dashboard_2023-07-22-20-01-36-012_Stability.html が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックス エントリ My Dashboard_2023-07-22-20-01-36-012_Stability.xml が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックス エントリ My Dashboard_2023-07-22-20-01-36-309_Performance.html が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックス エントリ My Dashboard_2023-07-22-20-01-36-309_Performance.xml が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックス エントリ speed_up_script.js が正しくありません。
ファイル 6069 のインデックス $I30 内のインデックス エントリ speed_up_style.css が正しくありません。
386 views
Jul 22, 2023 at 11:29 AM

How to setup RAID 1 on computer with MSI

I have a pair of brand new Samsung 990 Pro 2TB each NVME M.2 drives
Can you please help me with a step by step guide of How to create RAID 1 istallation and setting up so that I can install and run Windows 11 Pro 22H2 setup with that arrangement. I have already backed up all my current Samsung 980Pro 1Tb M.2 Drive and will coppy from my backups on to my new drives in Raid 1
Thank you.
Denis BATU (DeltaBravo)
294 views
Jul 20, 2023 at 10:02 AM

Managing more than 1 PC with Bootspeed 13

Hi
Can I use the same licence to upgrade other PCs to BootSpeed 13 Pro?
What is required for our second PC to be upgraded to Pro?
Thanks
Russ
290 views
Jul 13, 2023 at 02:09 AM

partition unable to delete

mysteriosly at some time this drive got extra partition. it originally had terbyte. I install seagate disc wizard, which recognized the second partition, but when I asked it to delete the partition it did not nor did it explain why not. of course when I asked windows 10 to format the drive, it only formatted the first partition (only 4gb). I want only ONE partition at this time
296 views
Jul 12, 2023 at 04:52 AM

boostspeed

Pc still not operating smooth see no changes since using boost speed after two or three scans. maybe problem is windows or age of PC or Spectrum cable.
320 views
Jul 10, 2023 at 04:55 PM

Monitor no responde

¿Por qué motivo el monitor de mi pc de sobremesa se me apaga y deja de responder cuando estoy jugando a algún juego?
362 views
May 29, 2023 at 05:59 PM

подключение устройства

При подключении ASMT USB 3.0 Destop H SCSI Disk Device система то видит его, то нет: предлагает отформатировать или обновить драйвер (обновила драйвер тома файловой системы WPD). Как сделать этот диск рабочим не отключая его от ПК (каждый раз монтировать и размонтировать...)?

! не видела данного устройства в выпадающем меню, выбрала другое...
427 views
May 18, 2023 at 08:38 AM

C'est cher ....

Pour quoi est-il si chère ?
50.95€, 54 €...
Les prix varies ...
Gérard Ridel
355 views
May 03, 2023 at 12:03 AM

Вопрос

ноутбук медленно работает,зависает..
362 views
May 02, 2023 at 02:36 PM

Notification about cleaning browser cache

Hi,

I get notifications that I need to clear my browser cache.
What is the best action to do so in Boostspeed 13?

413 views
Apr 21, 2023 at 01:46 PM

Is my subscription good for another device?

How many devices are covered by my subscription?

I have another laptop that I want this service on.

Guy Veasey

329 views
Apr 20, 2023 at 12:49 AM

Condition of SSD

What does "Parameter in poor condition and requires attention' mean and how do I fix it please? Cheers, James
376 views
Apr 05, 2023 at 03:12 PM

POSSIBLE CONTRADICTION

I'm evaluation BoostSpeed and one of the ways that it will save me 3Gb of disk space is to do a Disk Defrag. My hard drive is an SSD and I thought that defragging an SSD was not advised by several well known industry experts. Please explain - Thank you!
361 views
Mar 23, 2023 at 12:11 AM

Windows 10 install software as admin

Request a report on what happened to my computer last year during the 12 months when it was attacked by powerful viruses and completely disabled - restore all settings, folders and data, solve device problems on (C, B)
339 views
Mar 15, 2023 at 08:51 PM

Brightness

I haven't use my laptop in awhile and windows 11 had installed itself. This messed a lot of things up and the laptop wasn't functionng properly anymore when I tried to fix it. I gave up and did a fresh install on it back to windows 10. I downloaded and installed all the updated drivers from the ASUS website and used auslogics driver updater to make sure the rest were up to date. Now I am unable to adjust screen brightness. The option doesn't work with the FN key option nor does it appear it windows setting anywhere. I've googled many options and all it says is to update the driver which I have done repeatledly. The only thing that doesn't work on the laptop now is brightness control. It seems to swtich just fine from using the onboard cpu graphics to the dedicated gpu.

Laptop ASUS 2021 ROG Strix G17 G1713QR
356 views
Feb 27, 2023 at 04:16 AM

Installation of Logitech Options hang indefinitely

I just bought MX ANYWHERE 2S mouse. Logitech web page insists I must have the LOGITECH OPTIONS executable to parameter the mouse. So I tried to install, but the installation does not complete.

That's it for now.

7189 views
Jul 26, 2019 at 07:34 AM

DVD-writer does not write music on CDs

My DVD-writer does not write audio files on CD when I try to create nusic CDs. The reverse is possible and it also plays dvds.
5422 views
Nov 13, 2019 at 01:42 AM

Drive error alert but the scan shows nothing

Hello,

In the menu that pops up when I hover the BoostSpeed icon in the system tray there is information that I have a drive error. I have run the standard disk scan but it doesn't show any errors on any of my drives.
Should I run a deep scan?
I have decided to bother you with this and not simply run the deep scan because I have had a number of situations with various computer equipment that could be descrived as "unlucky" and I am reluctant to do anything that isn't necesarry to my system.

Kind regards,

Konrad Wozniak
4551 views
Sep 17, 2019 at 03:09 PM

built in Dell Inspiron laptop Realtek microphone

My microphone has stopped working and doesn't seem recognised ny Windows 10. Zoom is displaying a picture rather than video.

2603 views
May 21, 2020 at 08:41 PM

Time Lag with using both mouse and keyboard; Slow Computer

Can you tell me how to fix wireless mouse and keyboard lag? My computer is running slow and ran One Click Scanner, Updated all BIOS firmware, Windows 10 and Device Drivers, ran virus and malware applications, did a clean install of Windows 10, eliminated and reinstalled mouse and keyboard drivers, replaced monitor, graphics card and its driver, defragged drives, removed cloud-based backup storage, and removed non-essential processes and software.

At this point, I'm about ready to pull all my hair out. I can't seem to find the cause. The only finding has been:

BIOS and chipset behavior
________________________________________
The highest measured SM BIOS interrupt or other stall was 127 microseconds. This is considered poor behavior. Your system may have difficulty handling multimedia in real-time and may be subject to unexpected stutters and unresponsive behavior.


Ron
1992 views
Sep 11, 2019 at 08:40 PM

keyboard mis function

since updates to win 10 my laptop no longer has functioning shift keys. i have checked sticky keys etc are all off. i have deleted driver for keyboard, restarted laptop to reinstall driver. i have been to laptop compies website and can find no driver updates for my model. acer 771555z.
any solutions.

1559 views
Oct 02, 2020 at 01:17 PM

copy and paste

Generally, copy and paste do not work with mouse druppin a meny. Now, I have to use tne keyboar,Control "c" to copy and control.'V' to paste. this has slowed my ompute use condiderably.
somtimes I can see a quick flas of the menu, but it disppears befoe any action can take place.
Any help to correct this would be appreciate. Thank You

1506 views
Feb 28, 2020 at 05:26 PM

Перестал работать микрофон после использования программы

Здравствуйте, после использования программы перестал рабоать микрофон, приложения его не видят. В настройках микрофона он включен, но когда нажимаю прослушать с утройства, там тишина. браузер тоже его не видит, дискорд предлагает поменять устройтво, но толку от этого тоже нет. Драйвера уже удалял и ставил заново, проблемы не решило

1494 views
Mar 27, 2020 at 09:03 AM

my internal speakers are not working anymore

Hi, After purchasing and downloading auslogics boostspeed, driver update, defragmenter and anti-malware, my windows 10 laptops interal speakers are no longer working or even being detected by my computer. I have no idea how to fix this to get them re-enabled. Please help!!

1478 views
Feb 03, 2020 at 04:25 PM

keyboard is working intermittently

I did some tweaks using Aulogics BoostSpeed 11. My keyboard is now working intermittently, but I'm not sure what tweak may have caused that. I will be typing and it will just stop recording my keystrokes for a few seconds, so I have to wait for a few seconds until the keyboard starts responding again. I have a new HP Envy laptop. Any suggestions? Thanks a lot.

p.s.: on the dropdown above for device, it gave me four options. I just selected what I think is the right one

1468 views
Jun 06, 2020 at 05:19 PM

Не работает микрофон

Добрый день.
После очистки и оптимизации компьютера с помощью Auslogics BoostSpeed перестал работать микрофон - и встроенный, и в любых наушниках. Система его видит, во всех настройках разрешено его использование, но на звук никак не реагирует.
На всякий случай прикладываю скрин менеджера программы - в заблокированных файлах есть куча файлов, связанных с драйвером звуковой карты Conexant, после исключения их из списка блокировки все равно не работает. Все это время звук в наушниках и без них есть.

1448 views
Jan 28, 2020 at 06:29 AM

Auslogics Blocked by User Account Control

Hi

Please can I ask for your help as I cannot access my Auslogiccs BoostSpeed 12 on my computer? I get a flagged message that User Control Account has blocked access.

Can I take this opportunity to wish you and your colleauges and families a great New Year.

Kind regards
Trevor
1444 views
Jan 21, 2022 at 03:50 PM

Function Keys

how can I change my function key default action
1417 views
Mar 23, 2024 at 02:31 PM

Adding WiFi to HP EliteDesk G2 TWR that does not seem to have WiFi built-in

I have HP EliteDesk G2 TWR with motherboard specs per below. I need to have WiFi as a back-up to existing LAN hardwired internet connection. It does not seem to have WiFi as option built-in. I bought Netgear Model A7000 AC1900 WiFi USB adaptor, and i installed software etc,,, but that does not seem to work either. Per motherboard specs below there would appear to be two open slots available.

1. Any suggestions as to getting the external WiFi USB adaptor that I already bought to work?

2. or do I need to get/install some sort of PCI wifi adaptor/card?
Or what... help?

Slot3 / X1PCIEXP2: Available
Slot4 / X4PCIEXP: Available


Name, Value
Motherboard
Manufacturer: HP
Product: 8053
Version: KBC Version 05.39
Serial Number: PESUC0ECY9Y2X0
Ports: 38
Slots: 4

Ports
Port Connector 0: Keyboard Port
Port Connector 1: Mouse Port
Port Connector 2: Serial Port 16550A Compatible
Port Connector 3: Serial Port 16550A Compatible
Port Connector 4: Video Port
Port Connector 5: Video Port
Port Connector 6: Video Port
Port Connector 7: Network Port
Port Connector 8: Audio Port
Port Connector 9: Audio Port
Port Connector 10: Audio Port
Port Connector 11: Audio Port
Port Connector 12: Audio Port
Port Connector 13: USB
Port Connector 14: USB
Port Connector 15: USB
Port Connector 16: USB
Port Connector 17: USB
Port Connector 18: USB
Port Connector 19: USB
Port Connector 20: USB
Port Connector 21: USB
Port Connector 22: USB
Port Connector 23: USB
Port Connector 24: 8251 Compatible
Port Connector 25: 8251 Compatible
Port Connector 26: 8251 Compatible
Port Connector 27: 8251 Compatible
Port Connector 28: 8251 Compatible
Port Connector 29: None
Port Connector 30: None
Port Connector 31: None
Port Connector 32: None
Port Connector 33: None
Port Connector 34: None
Port Connector 35: None
Port Connector 36: None
Port Connector 37: Keyboard Port

System Slots
Slot1 / X16PCIEXP: In Use
Slot2 / X1PCIEXP1: In Use
Slot3 / X1PCIEXP2: Available
Slot4 / X4PCIEXP: Available

BIOS Details
Name: N01 Ver. 02.47
Manufacturer: HP
Version: N01 Ver. 02.47
Copyright: HPQOEM - 0
Date: 4/28/2020
Size: 16,384 KB
1402 views
Sep 16, 2020 at 05:48 PM

Hard Disk usage 100 percent

Why The Hard Disk of windows sometime use at 100 percent and really slow down computer ?

1400 views
May 14, 2020 at 01:51 PM

Unable to reclaim disk space on WD My Cloud Home

Dear sirs,

I've bought a WD My Cloud Home. The device states that from a storage of 7 TB there is only 1.4 TB available, although I have only stored 3.5 TB on the drive apparently it is using hidden folders for a backup process but as I also have a MyBook installed I can't find any of the settings to disable the backup process.

Sicko
1352 views
Dec 07, 2020 at 05:21 PM

computer not turning on

my computer turning on and turning off

cpu fan not spnning but other fan are spinning

i cleaned the fan but also not spinning

I tried other cpu fan but also not spinning

cannot boot into the windows
1316 views
Jul 22, 2020 at 07:36 AM

System Reserved Partition

As far as I can tell I lost my SRP after a Windows 10 v20H2 update. How do I get it back or do I not need it? I went back to version 2004 and still can't find it.
1302 views
Sep 01, 2020 at 08:30 AM

El teclado salta atrás al escribir

When typing it is as if the keyboard were pressing only the tab, and other than that it sometimes only moved backwards. A few words back. That happens after having the computer turned on for a while, that is, it does not turn on that way. As time passes, it starts with that situation of going only words back when typing or leaving the current text box as if pressing tab.

1291 views
Jul 28, 2020 at 12:18 AM

Add on Hardware recommendation

I'm thinking about installing "xtra PC" to rev up my Desktop. Does it really work?
If not, does boostspeed have a way of identifying bloatware?
Thank you!

1262 views
Jan 05, 2020 at 08:39 PM