282 questions
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Uninstall

How do I uninstall your program(s) from my Windows 10 PC?

It's not in/on my programs list to uninstall.

Thank you
Ronald Cloud
595 views
Apr 28, 2022 at 01:36 PM
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False alarms

I have this problem for many years now and I cannot find out what’s happening. When I start Windows, I hear a number of times the ding dong sound of hardware that is connecting and disconnecting. When I look into the Control Panel > Devices and printers, I see an icon showing up and disappearing. The label says: Unknown USB device (Device Descriptor Request failed). I checked all hardware connected to the PC more than once and for each piece of hardware there’s is an icon in the Control Panel. So I really don’t know to which piece of hardware this additional icon is related. After about 20 ding dongs, the sounds stops by itself. Sometimes this issue has gone for some time, but it returns as suddenly as it has been gone.
Any comment on this issue would be appreciated.

I made a .nfo file, but I cannot attach this file to this request form.
427 views
Apr 27, 2022 at 08:29 PM
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REQUEST AS IN YESTERDAY.

All your product/services come as individuals and yet the best features are the one recommending one another. My question is, Why don't you make a Premium Product that covers at least three or four at best of those top rated/recommended softwares into one individual "Auslogics Armored AI" or something like that?

Reason I'm asking this, I'm broke.
466 views
Apr 22, 2022 at 11:50 PM
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Desframentação de SSD

Fazer a desfragmentação em dispositivo SSD pode danificá-lo?
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new laptop

can i delete boostspeed off my computer and install on a new one?
432 views
Mar 31, 2022 at 05:35 PM
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Bluescreen after using Driver Updater

Hi there,

Just installed my Driver Updater on my new PC and after updating the drivers and a required restart I get a Bluescreen with the message "Inacessible Boot Device" adn restarting does not help, nor does turning the desktop off and on again.

What to do now?

Christoph

PS: The "Device" above is probably incorrect as I'm writing this from my laptop.
655 views
Mar 29, 2022 at 12:19 AM
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Good Day

Hi,i have a question i would like to ask about my pc about movie or video streaming because everytime when i watch something on my laptop it pauses itself without me pausing it and i would like to know how it happens and a possible solution.
719 views
Mar 28, 2022 at 07:58 PM
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usb.デバイスドライバ-

USBと無線機をつないでます
マイク..スピーカーのドライバー(オ-ディオ)サウンド
認識してくれません
とエラ-メッセージ.が出ます.

よい知恵を貸して下さい.
491 views
Mar 26, 2022 at 09:57 AM
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PC se inhibe

cuando utilizo Zoom u otra aplicacion de comunicación
516 views
Mar 25, 2022 at 03:43 AM
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disk has errors message

after using auslogics it says disk has errors . CAN THIS BE FIXED WITH AUSLOGICS
512 views
Mar 22, 2022 at 01:21 AM
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Bluetooth devices can't connect

After running a scan and following several actions/suggestions, my bluetooth audio devices cannot connect to my bluetooth. I'm unsure what to do. I've tried removing the devices, and reconnecting them, but there's still a disconnect. My PC is able to discover the device, but it fails to connect. I've tried this with multiple devices. My bluetooth mouse still connects, but no audio bluetooth connection will work. I even tried to uninstall one device from my device manager, and of course now I can't even find it at all. Thanks for the help!
800 views
Mar 21, 2022 at 04:25 PM
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laptop acer aspire 5735Z

after I ran bootspeed and tutorals 1-4 my laptop will not shutdown it starts to close then boots to sign in page only way i can shut down is to remove battery it han never done this before now hope you can help me with this problem
thx Sean
604 views
Mar 05, 2022 at 03:23 AM
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How to fix

I am being told there are errors on my C Disc. How do I fix them please.
547 views
Feb 23, 2022 at 02:51 AM
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new computer

I have a new computer that is online now, the old slimline is gone. How do I move my current contract to cover my new computer.The order number is 3740428-4830463. Thank you
566 views
Feb 19, 2022 at 11:57 AM
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Sound disappeared

Are there any chances to solve this problem using Auslogics products? Guess, none.
573 views
Feb 13, 2022 at 01:13 PM
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Malware

Does your program detect Malware? I have been getting the blue screen of death and the reason listed is

System Service Exception

What failed: Dot 4 sys
619 views
Feb 09, 2022 at 10:11 PM
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не могу обновить ауслогик

почему не могу обновить программу ауслогик ?
547 views
Feb 03, 2022 at 09:10 AM
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После обновления сетевого драйвера пропадает сетевое подключение

Добрый день. Программа рекомендует обновить сетевой драйвер, но, если я выполняю обновление, то у меня пропадает сетевое подключение. Что посоветутете делать в этой и подобных ситуациях? Речь идет про INTEL 82579V Gigabit и INTEL 82574L Gigabit
574 views
Jan 31, 2022 at 09:33 AM
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key not working.

The following two keys of my Dell Inspiron laptop is not workin ;
1) 'Delete' key
2) 'Down arrow' key.

My laptop's system drive is 'C', one of the system folder in drive 'C' is occupying too much of space. I am pretty sure that there are plenty of unnecessary data and file. How can I find which one to keep and which one to delete, pls advice.
553 views
Jan 30, 2022 at 03:14 PM
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hardware suggestion

i have bought a dell AIO recently wuth i3, 8 B RAM and 1 TB HDD. i find it sluggish. What hardware changes i must do to make it more resposnsive ? Should i install 256 B SSD or additional RAM or both
598 views
Jan 29, 2022 at 07:35 PM
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disk has errors message

after using auslogics it says disk has errors . CAN THIS BE FIXED WITH AUSLOGICS
512 views
Mar 22, 2022 at 01:21 AM
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Дефрагментация SSD

Добрый день, подскажите пожалуйста можно ли делать дефрагментацию через вкладку дефрагментация. Я подключила оптимизацю SSD, но не совсем поняла можно ли, и стоить дефрагментировать SSD. И если можно, то как часто стоит это делать.
508 views
May 10, 2022 at 09:31 PM
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Постоянно отключается Wi-Fi

Постоянно отключается Wi-Fi на моём десктопе. Что необходимо сделать в настройках компьютера, чтобы wi-fi не отключался самостоятельно?
504 views
Aug 09, 2022 at 06:30 AM
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Computer Fan

Why is my fan constantly running? Is there a way w/ your tool to know if it is due to a bugged process? The vents appear clean.
504 views
Jan 28, 2022 at 06:25 PM
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installing new Ram

Can you help?
501 views
May 29, 2022 at 04:58 PM
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usb.デバイスドライバ-

USBと無線機をつないでます
マイク..スピーカーのドライバー(オ-ディオ)サウンド
認識してくれません
とエラ-メッセージ.が出ます.

よい知恵を貸して下さい.
491 views
Mar 26, 2022 at 09:57 AM
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Cannot connect Wifi.无法连接无线网

Hello, I used Auslogics BoostSpeed 13 to clean up the data. After cleaning, my DELL notebook (DELL 5520) could not connect to the wireless network. I could not connect to the network by using the external network card or the external network cable. How should I solve it? Looking forward to your reply, you can also reply me at 1574426325@qq.com


您好,我用Auslogics BoostSpeed 13进行了数据清理,清理之后,我的戴尔笔记本(DELL 5520)无法连接无线网,使用外置网卡、外接网线都无法连接网络。请问应该如何解决?期待您的回复,您也可以回复我的邮箱:

Content hidden to protect privacy

473 views
Jan 05, 2023 at 08:20 AM
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Auslogics BoostSpeed

КАК МОЖНО ОТКЛЮЧИТЬ ОБНОВЛЕНИЯ
471 views
Jun 19, 2022 at 06:10 AM
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REQUEST AS IN YESTERDAY.

All your product/services come as individuals and yet the best features are the one recommending one another. My question is, Why don't you make a Premium Product that covers at least three or four at best of those top rated/recommended softwares into one individual "Auslogics Armored AI" or something like that?

Reason I'm asking this, I'm broke.
466 views
Apr 22, 2022 at 11:50 PM
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Обновление драйверов

Добрый день! Насколько безопасно обновление драйверов не с официального сайта корпорации Dell? Не будет ли нанесен какой-либо ущерб в связи с обновлением ПО и дрйверами?
462 views
May 30, 2022 at 07:07 AM
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Não reconhecimento pelo sistema.

Bom dia,
Tenho uma unidade SSD externa que não esá sendo reconhecida pelo gerenciador de arquivos e nem pelo gerenciador de discos mesmo tendo feito os procedimentos básicos.
458 views
Jun 28, 2022 at 02:59 PM
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Can not print

Since I did the clean up on my computer I can not print. It is a network printer and the IP guy said the connection is good but something is blocking my computer from seeing the printer and communicating with it.
458 views
Jul 05, 2022 at 02:40 PM
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HP Envy Desktop 23 No audio devices after windows 10 update

Hello,

Potential new customer here.

My HP Envy desktop has no sound and can no longer find an audio device installed after a Windows 10 routine update.

Any ideas?

Thanks
455 views
Oct 14, 2022 at 08:06 PM
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no sound/no f6 light for no sound

hard disk crash...reloaded win10 not from backup
reload drivers multiple time
computer works
no sound
hp pavillion/i7gen10/b&o sound/nvidia
446 views
Oct 12, 2022 at 03:37 PM
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inaccessible boot device

After updating 26 drivers on my lenovo ideapad it now fails to start and will not even go into safe mode, cant do automatic repair or anything. help, not this pc!
442 views
Sep 29, 2022 at 02:07 PM
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cell phone

can i put bootspeed on my cell phone
442 views
Dec 29, 2022 at 09:30 PM
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ONLY HAVE 1TB DISC

WHY DOES IT SAY I HAVE A LEAST 1.9 TB
441 views
Jul 22, 2022 at 03:36 AM
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The Wireless Network Adapter cuts out

I keep losing the wifi connection while I am online. The Windows troubleshooter states the wireless network adapter has to be reset--which is does and the wifi works again...temporarily. Then it cuts out again and I go through the same drill, over and over.

What is messing with the WNA? No other device in my house using the wifi has this problem. Only my laptop I am using now.

Thanks...Shane Ostrom

439 views
Dec 28, 2022 at 08:20 PM
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Активация

После ввода ключей не активируются программы: BoostSpeed 12, Driver Updater, Anti-Malware. Появляется сообщение, что программа активирована, но программа не активируется и предлагает снова активировать программу. Пробовал несколько раз, перезагружал систему, но ничего не помогает.
434 views
Jan 23, 2022 at 10:00 AM
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Desframentação de SSD

Fazer a desfragmentação em dispositivo SSD pode danificá-lo?