298 questions

cd rom not working or wireless mouse

cd rom or usb for wireless mouse wont work after i did a recovery on my windows 10 laptop
907 views
Dec 20, 2020 at 11:26 PM

Audio Bluetooh Problem

Hello, can you help me fix my problem!
What do i do if when my wireless hadphones connect to the laptop the sound is still comming from the laptops speaker
870 views
Dec 18, 2020 at 11:09 PM

Ipv4 and Ipv6 not connected

my Ipv4 and Ipv6 is showing it is not connected. ive tried a number of fixes including going to command prompts, ive tried going back to a restore point, however i keep getting an error message saying that files are corrupted and cannot be restored to a previous point. ive run windows trouble shooter, i get this error message 0x800f081f. even when i hard wire my computer using an ethernet cord, my internet does not remain on constantly, it will log me off the internet and back on multiple times. do you have a program that can clean up these window based errors, to be able to restore my computer? i believe the last update i got was 12-13-2020, the day prior to that, my wireless was working. anything you can suggest?
916 views
Dec 17, 2020 at 10:22 PM

No sound after connectin phone with bluetooth

Sometimes i like to connect my phone to my pc with bluetooth so i can listen music while playing games (is easier to change music or control volume). Today i connected the phone to pc, it shows is connected but when i play music i can t hear anything in pc`s speakers. I opened task manager, and i saw that Bluetooth User Suppor Service is stopped and i can t start it. I click start but nothing happends. Please help
1028 views
Dec 15, 2020 at 09:45 PM

температура

Здравствуйте. Подскажите с помощью этой программы возможно ли посмотреть температуру моих устройств. таких как прцессор и видеокарту?
816 views
Dec 12, 2020 at 04:43 AM

Проблема с интернетом

Здравствуйте. выполнил обслуживание всех пунктов в программе Auslogics BoostSpeed 11 и снизилась скорось интернета по Wi Fi, а также задержка подсключения к нему. например скорость была 5 мегабит,сек, теперь 0,3. На других устройствах все впорядке.
908 views
Dec 11, 2020 at 04:56 AM

Defrag an SSD

I have been told not to defrag an SSD. Damage can result. True? If yes, how do I disable from Scan in BS!@?
888 views
Dec 10, 2020 at 10:57 PM

Unable to reclaim disk space on WD My Cloud Home

Dear sirs,

I've bought a WD My Cloud Home. The device states that from a storage of 7 TB there is only 1.4 TB available, although I have only stored 3.5 TB on the drive apparently it is using hidden folders for a backup process but as I also have a MyBook installed I can't find any of the settings to disable the backup process.

Sicko
1388 views
Dec 07, 2020 at 05:21 PM

ANALYSER UN DISQUE DUR EXTERNE

BONJOUR
COMMENT FAIRE POUR ANALYSER UN DISUE DUR EXTERNE MERCI
783 views
Dec 05, 2020 at 09:57 AM

HDD

После оптимицации в проводнике перестали отображаться диски HDD ( два диска). В диспечере устройств присутствуют. БИОС видит.
Откат не помог.
Что делать?
728 views
Dec 04, 2020 at 12:04 PM

sound not working

external speakers not recognized anymore and no sound
824 views
Nov 28, 2020 at 12:08 AM

Микрофон

Перестал работать микрофон

897 views
Nov 27, 2020 at 10:31 AM

MFT failure

Is there anything that adMFT corrupt - Error code = 6. Please run 'chkdsk C: /r'dresses the MFT other than a full restore? I received "an error message and my backup(Macrium) is failing."
904 views
Nov 26, 2020 at 06:47 PM

playing videos

This morning I could play videos from the internet and tonight I'm not able to. Please give me suggestions to fix this.

The error message says:

(Playback ID: vnJN0H3RgwlSS4V0)
https://youtu.be/u-BqgHfeZss


Lori
817 views
Nov 12, 2020 at 01:29 AM

Проблемы со звуком

Звук в Windows 10 хрипит и заикается как исправить все стандартные средства не помогают

877 views
Nov 08, 2020 at 08:18 AM

WIFI droping

Network WiFI keeps disconnecting after system hinernates. Does not recognize router or ISP
855 views
Nov 06, 2020 at 03:53 AM

about mouse

my pc keyboard and mouse is not working properly
898 views
Oct 24, 2020 at 06:27 AM

Logitech C920s

I have a Logitech C920s webcam. Everything was working perfectly fine until Wednesday evening. At that time I started doing a bunch of maintenance within BoostSpeed. Something in my system was changed, and now I get a BSOD whenever I boot my computer when the webcam is plugged in. If I remove the webcam from the USB port, then the computer boots fine.

I've run two different anti-virus programs (including your Anti-Malware) and I also have your driver updater. Plus I made sure that I have the latest version of Logitech's LogiCapture software. And it does not appear that there were any Windows updates (other than Defender) since last week.

So...at this point I cannot use my webcam and I'm fairly certain it was due to some change made within BoostSpeed.

Please help me fix this. Is there an audit log in BoostSpeed that shows what settings were changed?
950 views
Oct 23, 2020 at 11:28 AM

Microphones disabled

After I installed Auslogics and ran all the tests, my camera and microphone were disabled. I managed to turn the camera back on but not the microphone even after going into my Privacy settings and enabling it. It happened on both machines, one with a Logitech headset and the other with a Jabra 510 speaker. Both microphones are still not functioning. Please advise. I am running Windows 10 on both desktops.
987 views
Oct 16, 2020 at 04:14 PM

Unable to make screen lighter or darker

I don't remember what I did when I used the Auslogics BoostSpeed 11 free version. I can't recover the previous windows versions, because they were deleted. I went to the recovery center and it didn't help me with retrieving my lost files. Prior to trying this software, I was able to control the brightness of my screen. I have tried to load the HP graphics, and it says that my computer doesn't meet the requirements.
967 views
Oct 14, 2020 at 09:09 AM

Accessing NAS from the web

¿How do I access my Buffalo Link Station LS220DB from the web in a secure way?
271 views
Sep 26, 2023 at 11:39 AM

Rückmeldung / Frage

1) Rückmeldung
Ihr Driver-Updater von Auslogics hat mir bei der probeweisen Nutzung leider meinen Maustreiber irreparabel ausgetauscht, sodass ich letztlich mühevoll das komplette Windows neuaufspielen musste. - Das war nicht gut.

2) Seitdem fehlt mir auch für eine COM-Schnittstelle der passende Treiber. Ein Support beim Computerhersteller bzw. Intel konnte nicht weiterhelfen Vielleicht haben Sie eine Idee?
271 views
Jul 23, 2023 at 05:00 PM

Touch Screen Monitor

My Touch Screen Monitor stopped working and I have gone into Devices and it is not listed under "HID compliant devices" but under Monitor as "GENARIC".
264 views
Nov 29, 2023 at 10:19 AM

Special Algorythym for SSD

Does this type of defrag keep the SSD from degrading over time? Can you explain this process in more detail? Thank You, Craig Stone in California
259 views
Nov 11, 2023 at 04:35 AM

Free disk space issue

I have two external HD of exactly the same size, 3.63 TB, they both hace exactly the same amount of data stored on them both, 1.84 TB, 2240 files, 61 folders. My issue is that the "free space" shows a difference amount, 1.50 TB verse 1.55 TB. I have ensured that recycle bin on them both are empty and ran every program that would make sense with the confines of BoostSpeed 13 and nothing seems to make any difference. This isn't the only example of this sort of thing happening. I'm bewildered. Please advise.

By the way, I wasn't sure what to pick above for "Device" so I randomly picked something.
252 views
Apr 03, 2024 at 05:30 PM

Cursor locks up and I can't type

Sometimes my computer freezes and I have to wait awhile to type again. Is there a solution for this? This happens in Internet browsers and Microsoft Word.
243 views
Nov 01, 2023 at 07:47 PM

стабильная и быстрая работа ПК

Здравствуйте! Мой ноутбук для домашнего использования, сложность с тем что он очень долго загрудается и все остальные процессы идут с зависанием и долгой загрузкой, скачала вашу программу, как могла сама что то удаляла с компьютера, но знаний у меня в этой области нет, как мне оптимизировать его содержимое для стабильной работы и чтобы сканирование на мусор проходило автоматически.
Спасибо
224 views
Nov 09, 2023 at 06:24 PM

Disspositivo maiss usado /WI FI

quaal e o dispositivo maais usado em sua casa? /WI FI
221 views
Oct 28, 2023 at 02:48 AM

внезапно стал плохой интернет

у меня был нормальный интернет всё было хорошо но на след день он просел до 100кб загрузка хотя на спидтесте он как был по 80мб так и остался и уже месяц он такой до сих пор а что делать я не знаю
221 views
Dec 27, 2023 at 01:39 AM

Неизвестная музыка в наушниках

Когда сижу в наушниках в одном ухе тихо играет музыка. Пробовал закрывать все приложения, смотреть в микшере громкости - проблему не нашел. Прибавление звука системы звук музыки не прибавляет. Музыка явно не из моего плейлиста. Наушники подключены по проводу. Что это может быть и как это можно исправить?
217 views
Dec 11, 2023 at 07:56 PM

Drive is 81% fragmented and disk defragmenter does not defrag, just states completed.

Drive is 81% fragmented and disk defragmenter does not defrag, just states completed. How to get the drive to defrag/optimize?
215 views
Apr 02, 2024 at 12:33 PM

Power cord

I have a pc and monitor and the cables got mixed up when moving house.
My monitor is Acer K222HQLBID 21.5 Inch HDMI Monitor.
My personal computer is PACKARD BELL - iMedia S 2885 Desktop PC

One of the cables is a 5amp cable and the other is a 10 amp cable. They both have the same connection at the other end to attach to the equipment.
I cannot find the manuals and am having no success online to find the answer.

Do you know which cable is for the monitor and which cable is for the personal computer.

Which devise is used with the 5 amp cable and which device is used with the 10 amp cable?
209 views
Mar 24, 2024 at 07:32 PM

HP Probook crashes

Hello,
I need to know why my laptop crashes when using Auslogics Disk Defrag Pro 11. I've have this program on other devices and it works flawlessly. The program works as it should until it reaches 88% and then it crashes the system and I have to do a hard shutdown which really shouldn't be done. I've uninstalled the Disk Defrag and reinstalled it and the same result. Crashes at 88%.
What could be the issue. This is the only app in use to defrag. Using Win 10 Pro with 16gb of ram, 500 gb SSD and AMD A8 processor at 1.8ghz.
Also I've been using Boost Speed with no hitches but decided due to cost to just subscribe to Disk Defrag only.
Thanks
Sincerely,
William Spicer

PS: I will not use the program on this device until I receive an response
209 views
Nov 30, 2023 at 06:53 PM

PC not powering up

Hi,

after replacing processor 1600 x to 5600 x and motherboard MSI B350m to ASUS B550m-a, PC won't power up when it was shut down for a few hours.. It will only start after multiple tries and cables disconnection.. etc after about 20 to 30 minutes.. Once it is up and running no issues whatsoever.. Now i leave it on sleep mode..

The new peocessor and motherboard are second hand ones..

We replaced CMOS battery but it did not solve the problem..

Any tips please?

Thank you

208 views
Apr 02, 2024 at 12:40 PM

help requested

What can i do if I get message : high system resource usage detected. My computer is extremly slow and only became so over last 3 months.
208 views
Dec 11, 2023 at 01:41 PM

Jabra Speak 710

I have a Jabra Speak 710, connected through a Jabra Link 380 bluetooth device.
My computer (Thinkpad, with Windows 10 Pro Version 22H2) does not recognize the speaker as a sound device.
When connected to the computer through the USB cable, the speaker is visible in the catagory Other Devices iso Audio Devices.
The speaker and the link are working fine on another computer of mine, and also on my smartphone.
I reached out to Jabra support, they have helped me resetting the firmware, removing and reconnecting the device etc. but nothing works. I even got a new speaker from them, but still no change.
The problem started after installing an update of a driver. Undoing the update did not help.
I have even done a full re-installation of Windows, which has removed all customized settings, but problem still persists.
When starting up the computer, there is a very brief connect with the speaker (the speaker says : "PC connected"), but immediately followed by a disconnect (the speaker says : "PC disconnected")
I think there is an entry in the registry that prevents connecting with the speaker, but I am not able to identify it.
208 views
Dec 21, 2023 at 11:25 AM

HDD 100%

Is there an easy fix to get rid of an HDD 100% issue. Tried resetting RAM limits.
203 views
Apr 10, 2024 at 07:41 PM

проблема с загрузкой

Здравствуйте У меня такая проблема очень медленно грузится ноутбук уже давно Приглашал мастера 1.5 года назад но попался компьюрный мошенник Он сказал сначала что у меня сильно поврежден жеский диск и нужно попробовать его восстановить Когда я спросил о цене он ушел от ответа и если это выйдет то потом продолжить дальше Он загружал какую то программу для восстановления и спустя где то часа сказал что диск восстановлен и нужно переустановить Windows Я даже не знал что новая установка снесет все нужные мне программы а у меня даже не было их копий Я согласился раз надо так надо Когда он сделал переустановку и установил 3-4 программы сказал что все сделал Япроверил да дествительно загрука стала быстрая и спросил сколько я должен Он начал заполнять какой-то договор и насчитал 27190 руб Я был в шоке и сказал что уменя столько нет и почему вы сразу мне не сказали во сколько мне выйдет ремонт Ябы никогда бы не согласился на такой ремонт Мастер сразу преобразилсяи из доброго услужливого превратился в холодного жесткого дельца Стал просто давить и вымогать деньги Я долго с ним спорил отдал сколько у меня было всю пенсию 12000 руб и еще я ему буду должен 8000 руб То есть он мне сделал скидку в 7000 руб Потом уже в Интернете я нашел что так разводят стариков на деньги компьютерные мошенники Через месяца 2-3 все вернулось обратно и ноутбук стал по прежнему медленно грузиться Теперь я боюсь вызывать каких то мастеров боюсь что опять меня обманут Скажите каким образом мне можно помочь чтобы была быстрая загрузка
202 views
Jan 09, 2024 at 10:57 AM

windows 11

is not having windows 11 a permanent problem on my system
200 views
Nov 24, 2023 at 05:31 AM

Display and touchpad

i cannot go to night light and lower the blue light and my touchpad stopped fiunctioning ,
197 views
Jan 04, 2024 at 09:12 AM