286 questions

Power cord

I have a pc and monitor and the cables got mixed up when moving house.
My monitor is Acer K222HQLBID 21.5 Inch HDMI Monitor.
My personal computer is PACKARD BELL - iMedia S 2885 Desktop PC

One of the cables is a 5amp cable and the other is a 10 amp cable. They both have the same connection at the other end to attach to the equipment.
I cannot find the manuals and am having no success online to find the answer.

Do you know which cable is for the monitor and which cable is for the personal computer.

Which devise is used with the 5 amp cable and which device is used with the 10 amp cable?
41 views
Mar 24, 2024 at 07:32 PM

Function Keys

how can I change my function key default action
333 views
Mar 23, 2024 at 02:31 PM

The graphics adapter performance

As a result of system optimization, I receive the message "The graphics adapter performance index is 8.1, which is lower than the average system performance index of 9.1. It is recommended that you replace the graphics adapter with a more powerful one."
My question: Does this affect overall system performance? What will change if I replace the video card with a more powerful one, given that I do not play video games?
63 views
Mar 19, 2024 at 02:21 AM

fragmentation

normalement les SSD n doivent pas être défragmenter .... comment désactiver la déframentation sur votre logiciel

merci de votre réponse codialement
134 views
Feb 20, 2024 at 05:24 PM

ssd com problemas

boa noite, eu comprei um ssd no alixpress, la dizia que era 7800 mbps de leitura e escrita, logo quando chegou ele chegava a 3900 apenas tanto de escrita quanto de leitura mas n me encomodava isso, de ontem pra ca o computador começou a travar muito e eu passei o crystal disk mark e dava apenas 140 de leitura e 72 de escrita, ja fiz de tudo mas n resolve, tem 1 mes so que comprei o ssd novo, ja formatei o pc, ja usei sfc /scannow , CHKDSK /R , DISM todos disseram que nao tinham erros, ja desfragmentei ele aqui no app mas continua da mesma forma.
120 views
Feb 16, 2024 at 09:34 PM

Problem device RAID Controller

Name, Value, Advanced
Problem Devices
RAID Controller, PCI\VEN_11AB&DEV_6440&SUBSYS_644011AB&REV_02\4&15442326&0&0008, Device drivers are not installed


I am using SSD drives in an old Lenovo C20 ThinkStation, designed to run servers, as a standard PC
Do I still need to enable RAID Controller in this device.
Should I disable it, or install the drivers as requested
82 views
Feb 06, 2024 at 01:45 PM

mon portable considerablement ralenti

Bonjour a vous ,
j espere que vous passez une bonne journée ?
voici mon soucis ;
j ai télécharger AVG tune up en version free car boostspeed que j ai accheté est difficile d utilisation au 1 er abord ,de plus celui ci ne s ouvrait plus et n avait pas résolu mes divers problemes de fichiers registres manquants ou corompus .
Du coup après multiples recherches sur edge ia ,ce dernier m as aimablement proposé AVG , je l ai installé et tous mes soucis ce sont résolus ;rapidité,fluidité, enfin le top .
Ce jour j ai désinstallé boostSpeed 13 et retéléchargé ,je constate un très fort ralentissement et la gestion des taches m indique une très importante influence sur les ressources du processeur ,donc j ai tenté de vérifier mes pilotes avec votre appli que j ai également achetée ,elle m indique que mon pilote processeur est obsolète mais impossible de l installé ainsi qu un autre ,je ne sais pas ci cela résoudra mon problème mais ,mon pc rame alors que sans boostspeed il est très rapide ,pourquoi s il vous plait ?
Merci a vous ,
j apprécie vos logiciels et aimerait rester avec vous avant de demander un remboursement ,ce serait domage ,
Thierry Baulon
90 views
Jan 22, 2024 at 04:22 PM

SSD

hI
Glad I got Boost 13
I have heard you should never defrag an ssd. I sthat true?
Thanks
Hugh
120 views
Jan 20, 2024 at 04:27 PM

проблема с загрузкой

Здравствуйте У меня такая проблема очень медленно грузится ноутбук уже давно Приглашал мастера 1.5 года назад но попался компьюрный мошенник Он сказал сначала что у меня сильно поврежден жеский диск и нужно попробовать его восстановить Когда я спросил о цене он ушел от ответа и если это выйдет то потом продолжить дальше Он загружал какую то программу для восстановления и спустя где то часа сказал что диск восстановлен и нужно переустановить Windows Я даже не знал что новая установка снесет все нужные мне программы а у меня даже не было их копий Я согласился раз надо так надо Когда он сделал переустановку и установил 3-4 программы сказал что все сделал Япроверил да дествительно загрука стала быстрая и спросил сколько я должен Он начал заполнять какой-то договор и насчитал 27190 руб Я был в шоке и сказал что уменя столько нет и почему вы сразу мне не сказали во сколько мне выйдет ремонт Ябы никогда бы не согласился на такой ремонт Мастер сразу преобразилсяи из доброго услужливого превратился в холодного жесткого дельца Стал просто давить и вымогать деньги Я долго с ним спорил отдал сколько у меня было всю пенсию 12000 руб и еще я ему буду должен 8000 руб То есть он мне сделал скидку в 7000 руб Потом уже в Интернете я нашел что так разводят стариков на деньги компьютерные мошенники Через месяца 2-3 все вернулось обратно и ноутбук стал по прежнему медленно грузиться Теперь я боюсь вызывать каких то мастеров боюсь что опять меня обманут Скажите каким образом мне можно помочь чтобы была быстрая загрузка
144 views
Jan 09, 2024 at 10:57 AM

Display and touchpad

i cannot go to night light and lower the blue light and my touchpad stopped fiunctioning ,
125 views
Jan 04, 2024 at 09:12 AM

Recordig Audio

I would like to record audio from my turntable (Line level) to my Dell 5567 Laptop. The only Recording device that windows detects (listed in the "Recording" tab of the "Sound" dialogue box) is "Microphone" Obviously I don't want to use Microphone as the Recording device.
I would like to use the 3.5mm Jack Speaker/Headphone socket as the Recording input device, but although it is listed as a Playback device, it is not listed as a Recording device.
126 views
Jan 03, 2024 at 10:26 AM

will SSD HD Word with this MOB

will a 980 ssd NVMe work with my mother boared
127 views
Dec 27, 2023 at 03:12 AM

внезапно стал плохой интернет

у меня был нормальный интернет всё было хорошо но на след день он просел до 100кб загрузка хотя на спидтесте он как был по 80мб так и остался и уже месяц он такой до сих пор а что делать я не знаю
159 views
Dec 27, 2023 at 01:39 AM

Touchpad Stopped Working

Can you give me possible solution methods to get my Lenovo Yoga laptop (Win 10) touchpad to start working again? I am currently using a bluetooth connected mouse with my laptop, but "out of the blue" my touchpad stopped operating. I've had this issue happen before and a re-boot corrected the issue, but not this time. Thanks.
94 views
Dec 25, 2023 at 02:41 PM

Jabra Speak 710

I have a Jabra Speak 710, connected through a Jabra Link 380 bluetooth device.
My computer (Thinkpad, with Windows 10 Pro Version 22H2) does not recognize the speaker as a sound device.
When connected to the computer through the USB cable, the speaker is visible in the catagory Other Devices iso Audio Devices.
The speaker and the link are working fine on another computer of mine, and also on my smartphone.
I reached out to Jabra support, they have helped me resetting the firmware, removing and reconnecting the device etc. but nothing works. I even got a new speaker from them, but still no change.
The problem started after installing an update of a driver. Undoing the update did not help.
I have even done a full re-installation of Windows, which has removed all customized settings, but problem still persists.
When starting up the computer, there is a very brief connect with the speaker (the speaker says : "PC connected"), but immediately followed by a disconnect (the speaker says : "PC disconnected")
I think there is an entry in the registry that prevents connecting with the speaker, but I am not able to identify it.
142 views
Dec 21, 2023 at 11:25 AM

Неизвестная музыка в наушниках

Когда сижу в наушниках в одном ухе тихо играет музыка. Пробовал закрывать все приложения, смотреть в микшере громкости - проблему не нашел. Прибавление звука системы звук музыки не прибавляет. Музыка явно не из моего плейлиста. Наушники подключены по проводу. Что это может быть и как это можно исправить?
144 views
Dec 11, 2023 at 07:56 PM

help requested

What can i do if I get message : high system resource usage detected. My computer is extremly slow and only became so over last 3 months.
139 views
Dec 11, 2023 at 01:41 PM

Gigabit tuning

What should the settings be for really high speed input. I have gigabit internet and your system is set for really slow internet.
103 views
Dec 07, 2023 at 10:33 PM

HP Probook crashes

Hello,
I need to know why my laptop crashes when using Auslogics Disk Defrag Pro 11. I've have this program on other devices and it works flawlessly. The program works as it should until it reaches 88% and then it crashes the system and I have to do a hard shutdown which really shouldn't be done. I've uninstalled the Disk Defrag and reinstalled it and the same result. Crashes at 88%.
What could be the issue. This is the only app in use to defrag. Using Win 10 Pro with 16gb of ram, 500 gb SSD and AMD A8 processor at 1.8ghz.
Also I've been using Boost Speed with no hitches but decided due to cost to just subscribe to Disk Defrag only.
Thanks
Sincerely,
William Spicer

PS: I will not use the program on this device until I receive an response
149 views
Nov 30, 2023 at 06:53 PM

JBL Bluetooth Issue

JBL Cannot connected as Stereo Device
1225 views
Sep 09, 2020 at 12:16 PM

Keyboard shift keys non-functioning, also upper case symbols (ie "@")

Hello,
After receiving the most recent Win 10 update and installing it, both shift keys have stopped working and I can't get upper case symbols.
I'm writing this on my old desktop, winxp. the Laptop in question is running Win10 having originally run on

Win7, then Win8 and now Win 10.
iVe tried rollback, updating drivers and restarting, deleting and reinstalling, checking Sticky Keys etc, also checking language layout.
I'm at my wit's end, can you help me please?
Regards,
Sue Youell

1221 views
Oct 22, 2019 at 02:31 PM

transferring windows

Hello and thank you for your time,
I am having trouble with finding info relative to my specific situation. I own an Asus ROG Strix GL553VD with 16 GB ram and it came with the 1 TB HDD. Ive since upgraded it to a 500 GB SSD by WD Blue as of recetly Ive also added a 120 GB NVMe m.2 SSD and Id really like to be ablr to add my whole windows OS and boot from it to achieve faster results plus Ive heard its less stress on your main drive. I recently tried copying the windows folder to it (and all 26 or so GB that it held) onto the new SSD and that obv didnt work. I have AOMEI partition pro and back upper but my Windows OS isnt on its own partition on C drive and Im finding nothing about migrating just those files or how to create a partition of just those files and I see nothing about migrating from SSD to a different SSD. Thank you for your time and potential help!

1219 views
Jan 01, 2020 at 08:17 AM

can't get wifi networks working

wifi wont display networks and wifi wonbt even turn on
1208 views
Jul 08, 2020 at 05:29 PM

Дисплей телевизора, (подключенного кабелем чрез USB-входа и выхода, к ноутбуку) не "узнаёт" своего "коллегу" = ДИСПЛЕЯ №1.

Дисплей телевизора, (подключенного кабелем чрез USB-входа и выхода, к ноутбуку) не "узнаёт" своего "коллегу" = ДИСПЛЕЯ №1. При "активации_соединения" телевизор "говорит", что не находит ЭТО_УСТРОЙСТВО = называемое "ноутбуком" = то-есть = DESKTOP-G71D1L .

1166 views
Jan 23, 2020 at 02:01 PM

no sound output device installed

i am not getting any sound into speakers from pc

1164 views
Mar 11, 2020 at 09:03 PM

Printer does not print...

Greetings,
After installing your product software, my HP Office Jet Pro 9010 series PCL-3 stopped printing.
Although the printer is wireless connected. The PC sees the printer. HP diagnostics says that the printer is working and connected.
So everything as far as I can observe is connected and working.

When I click the print button in WORD, the printer goes through its process, makes all the clicking sounds and it just stops without printing. I looked at the printer queue and the document loads, then it disappears from the queue and nothing happens.
The printer quiets down and stops dead. Although the printer is connected and on.

By the way, I have a 2 laptops also connected to the printer by WIFI. These laptops do not have your software installed on them. When I print from them, the printer works. So, I know that the printer is working correctly. Besides, it's new!

Thank you... hope you can help...
Al Sosa
1157 views
Mar 25, 2021 at 01:02 PM

Microphone not working

In optimizing, cleaning, scanning or whatever, my computer (Surface Pro3) has lost its microphone. It won't even allow me to troubleshoot it indicating sometimes that I don't have sufficient privileges though I am the adminstrator.

What happened?

And, more importantly, how do I fix it?
1146 views
Jul 29, 2020 at 08:25 PM

disk

New for this past week: upon boot up, before opening, screen gives me option of "checking disk" before start up. If I choose not to, I'm to press any keyboard letter within 8 seconds. When I reject option by pressing letter, message disappears and computer opens normally. I've done all the disk checks and cleaning multiple times.
What's this all about?
Thanks, Mark

1138 views
Apr 08, 2020 at 04:14 PM

Windows 10 Disc Optimizer

I have a Samsung Portable SSD T5 (1Terabyte) connected to my Lenovo Ideapad PC Laptop (running Windows 10 64bit) via the USB 3 port.
Windows and Samsung SSD software are both up-to-date. When I run the Windows 10 Disc Optimiser it does not detect the Samsung SSD and only shows my harddrive SSD therefore I cannot optimise it using Windows 10. I have tried connecting it to the other USB ports on my PC (these are both USB 2) but the result is the same.
Do you have any idea what can be causing this and is there a solution ?
(My Samsung SSD is detected by BoostSpeed 11 in the "Optimize" section)
I have included a screenshot of the Windows 10 "Optimise Drives" window on my PC if that helps.
Many thanks for your kind attention.

1133 views
May 20, 2020 at 02:09 PM

100% disk usage

hi there, i am having a issue with my disk usage, my disk usage is at 100% a lot of the time when nothing is showing up in task manager as far as usage, any help on this issue would be greatly appreciated,
kind regards
pete

1131 views
Apr 01, 2020 at 09:37 AM

Sound just stopped again

I have had this problem multiple times.
Usually I just delete all sound drivers using Device Mgr.. then restart..
But..
Why does sound fail?
Is there a way to fix through AusLogics?

1124 views
Feb 01, 2020 at 11:26 PM

Система пишет , что принтер не подключен

Доброго времение суток! После сканирования компьютера Boos и обновления драйверов с помощью Вашей программы, система стала выдаать ошибку 45 при раюоте принтера HP 1020. Как это исправить?
1114 views
May 18, 2020 at 02:51 PM

ssd external defrag

I have an external drive, SSD, attached to my computer thorugh usb3.
When I try to optimize it, it takes forever, and seems not to move along....is this an issue? or how can I defeag the external?

Thank you
1110 views
Sep 21, 2020 at 01:37 AM

Windows Key

My windows key on my keyboard does not work and I have tried to run different tasks in the task manager and several other things but nothing seems to work. I saw on your website that this program can help.

1108 views
Feb 22, 2020 at 04:07 AM

fed up with lack of space on C Drive...what am I doing wrong?

I am trying to do everything right. Vigilance, using auslogics and bitreplica, as well as duplicate file finder, however almost every day, my hardrive fills up, and I can barely get a file to open, due to lack of memory. I have done everything that I know, to try to have all files saved to onedrive, or icloud, but it doesn't seem to make any difference! The computer jams up, because it has reached maximum capacity! Why does this happen, when I am saving files to onedrive (cloud storage). I'm really about ready to chuck this new laptop into the rubbish bin. But.....all available 'new' laptops appear to only have minimal hard drive space. The retailer told me to save my files to the cloud, which is what I am doing, so why does the C drive continually fill up. I move stuff to an external hard drive, in an attempt to free up space, but as soon as bitreplica runs, I'm back to square one. I'm so frustrated, as it takes several minutes just to open a word document. Please please please, can you give me some guidance / direction as to what it is that I am doing wrong. Regards, Kerry

1091 views
Aug 17, 2020 at 09:27 AM

Wireless not working

Hi,
I ran a cleanup of the system yesterday and it siad it would enter a new driver for me. I said OK and now the wireless is not working. I have reinstalled all files that I thought may contain the information to no avail. What can I do to rsolve this?

1090 views
Sep 12, 2019 at 10:56 PM

slow

why hdd is slow

1065 views
Apr 15, 2020 at 11:43 AM

registrazione su un terzo compiuter

Vorrei sapere a quanti dipositivi mi posso collegare .
Attualmente ne ho solo due e non riesco a collegarmi al terzo che non è mio ma di un mio collaboratore
1053 views
Jul 01, 2020 at 05:00 PM

SSD Defrag Process

I use a Dell Latitude with an SSD drive. I note that some people recommended that the SSD should not be defragged as it can cause unnecessary wear and tear which will reduce its life span. Every time I run Boot speed it attempts to defrag the SSD. Two questions – (1) Does it really shorten the life of a SSD if it is defragged on a regular basis and (2) If I chose not to defrag how I stop this from happening other than every time manually untick the defrag box prior to hitting the “resolve all” button.
Many thanks in advance for your response.

1047 views
Jan 30, 2021 at 03:38 PM