294 questions

Printer not connecting

Hello!
I recently used Auslogics to clean my computer. I believe I went to "optimize" to perform a deeper clean up. The question came up at the end to clean which I clicked on. My printer is now showing default, I cannot get it to connect to my internet either by the "wizard" or manually. HELP!!!
1012 views
Oct 01, 2020 at 03:56 PM

ssd external defrag

I have an external drive, SSD, attached to my computer thorugh usb3.
When I try to optimize it, it takes forever, and seems not to move along....is this an issue? or how can I defeag the external?

Thank you
1142 views
Sep 21, 2020 at 01:37 AM

яркость

у меня на ноутбуке делл после обновления программы монитора пропал ползунок настройки яркости есть только ночной режим ина клавиатуре тоже не работает настройка яркости что делать уже не знаю
962 views
Sep 18, 2020 at 01:12 PM

Adding WiFi to HP EliteDesk G2 TWR that does not seem to have WiFi built-in

I have HP EliteDesk G2 TWR with motherboard specs per below. I need to have WiFi as a back-up to existing LAN hardwired internet connection. It does not seem to have WiFi as option built-in. I bought Netgear Model A7000 AC1900 WiFi USB adaptor, and i installed software etc,,, but that does not seem to work either. Per motherboard specs below there would appear to be two open slots available.

1. Any suggestions as to getting the external WiFi USB adaptor that I already bought to work?

2. or do I need to get/install some sort of PCI wifi adaptor/card?
Or what... help?

Slot3 / X1PCIEXP2: Available
Slot4 / X4PCIEXP: Available


Name, Value
Motherboard
Manufacturer: HP
Product: 8053
Version: KBC Version 05.39
Serial Number: PESUC0ECY9Y2X0
Ports: 38
Slots: 4

Ports
Port Connector 0: Keyboard Port
Port Connector 1: Mouse Port
Port Connector 2: Serial Port 16550A Compatible
Port Connector 3: Serial Port 16550A Compatible
Port Connector 4: Video Port
Port Connector 5: Video Port
Port Connector 6: Video Port
Port Connector 7: Network Port
Port Connector 8: Audio Port
Port Connector 9: Audio Port
Port Connector 10: Audio Port
Port Connector 11: Audio Port
Port Connector 12: Audio Port
Port Connector 13: USB
Port Connector 14: USB
Port Connector 15: USB
Port Connector 16: USB
Port Connector 17: USB
Port Connector 18: USB
Port Connector 19: USB
Port Connector 20: USB
Port Connector 21: USB
Port Connector 22: USB
Port Connector 23: USB
Port Connector 24: 8251 Compatible
Port Connector 25: 8251 Compatible
Port Connector 26: 8251 Compatible
Port Connector 27: 8251 Compatible
Port Connector 28: 8251 Compatible
Port Connector 29: None
Port Connector 30: None
Port Connector 31: None
Port Connector 32: None
Port Connector 33: None
Port Connector 34: None
Port Connector 35: None
Port Connector 36: None
Port Connector 37: Keyboard Port

System Slots
Slot1 / X16PCIEXP: In Use
Slot2 / X1PCIEXP1: In Use
Slot3 / X1PCIEXP2: Available
Slot4 / X4PCIEXP: Available

BIOS Details
Name: N01 Ver. 02.47
Manufacturer: HP
Version: N01 Ver. 02.47
Copyright: HPQOEM - 0
Date: 4/28/2020
Size: 16,384 KB
1413 views
Sep 16, 2020 at 05:48 PM

Microsoft Teredo Tunneling adapter not working

My adapter has stopped. I need to get it up and running again..
1001 views
Sep 11, 2020 at 04:36 AM

JBL Bluetooth Issue

JBL Cannot connected as Stereo Device
1259 views
Sep 09, 2020 at 12:16 PM

after tweaking system using Auslogics, sound doesnt work. help pls

when i try to play an audio file, it shows up with this: 0x80040154

kindly help

thanks
936 views
Sep 09, 2020 at 03:56 AM

Sounds like a quiet popping when playing music offline or online.

Also videos like youtube or anything will glitch for a second at random for no reason. I have factory reset this PC and have not fixed it yet. I don't know if it's windows 10 or this new PC but it is quite annoying My old PC that I gave away never had this problem, but it was also windows 7. Also I don't know the device or subcategory, but I had to put something :|
973 views
Sep 02, 2020 at 09:21 AM

slow internet

Since installing your software and optimizing my internet has gradually slowed down to a crawl. After checking all other issues I could think of I went to rescue centre and reverted back to only restore date available which in itself was unusual as when going through the various tools a couple of weeks ago there were 3 or 4 restore dates. After doing a restore the internet speed improved but after a day or so it is right back to a crawl. I do run a VPN for security but disabling the VPN makes no difference. Any suggestions as where to look?

ps - just checked off the realtek as I have no idea where the problem is
925 views
Sep 01, 2020 at 11:25 PM

System Reserved Partition

As far as I can tell I lost my SRP after a Windows 10 v20H2 update. How do I get it back or do I not need it? I went back to version 2004 and still can't find it.
1313 views
Sep 01, 2020 at 08:30 AM

Brightness control not working

I've got a Lenovo Y50 laptop. Display brightness is usually controlled by Fn + up arrow and Fn +ndown arrow. Brightness controls are not working. Not sure when this started happening.
1031 views
Aug 28, 2020 at 02:59 AM

WiFi keeps disconnecting

For about 9 months now often when I click to go from one webpage or website to another my Wi-Fi disconnects. I either must reconnect via the Internet icon or when I run the Windows Network Diagnostics it always tells me that "The default gateway is not available" and it fixes it. I have run all sorts of 'FIXES' found on the internet but still not fixed.

Up to date Windows 10, Firefox & Norton 360. Was doing the same thing when I used AVAST.
959 views
Aug 18, 2020 at 02:08 PM

fed up with lack of space on C Drive...what am I doing wrong?

I am trying to do everything right. Vigilance, using auslogics and bitreplica, as well as duplicate file finder, however almost every day, my hardrive fills up, and I can barely get a file to open, due to lack of memory. I have done everything that I know, to try to have all files saved to onedrive, or icloud, but it doesn't seem to make any difference! The computer jams up, because it has reached maximum capacity! Why does this happen, when I am saving files to onedrive (cloud storage). I'm really about ready to chuck this new laptop into the rubbish bin. But.....all available 'new' laptops appear to only have minimal hard drive space. The retailer told me to save my files to the cloud, which is what I am doing, so why does the C drive continually fill up. I move stuff to an external hard drive, in an attempt to free up space, but as soon as bitreplica runs, I'm back to square one. I'm so frustrated, as it takes several minutes just to open a word document. Please please please, can you give me some guidance / direction as to what it is that I am doing wrong. Regards, Kerry

1129 views
Aug 17, 2020 at 09:27 AM

Not Working

How to fix microphone not work
886 views
Aug 14, 2020 at 06:55 PM

I cannot hear anything on videos etc

I used malwarebytes to eliminate issues regarding popups and since then I cannot hear any videos. I have tried everything from chrome settings (BTW no sound on Explorer or Edge either) up to and including this software to correct. However to no avail.

There must be something I am missing...please help.
Bob
848 views
Aug 14, 2020 at 02:57 PM

PC cannot see a webcam

A webcam physically presents on my PC, but system cannot recognize it. I tried many apps to detect a webcam but they did not help.

Thanks in advance.
900 views
Aug 13, 2020 at 09:07 PM

Bluetooth device

My handsfree blue tooth device will connect but the sound will still go through the computer's speaker and not the bluetooth. What is causing this?
879 views
Aug 11, 2020 at 04:09 AM

Mumble access to mic desabled

Somehow it happen, now I look how to get back access
770 views
Aug 10, 2020 at 11:35 PM

Necesito una solucion

Quisiera que me ayuden con un problema,
puede que halla activado algo por accidente de este programa y ahora ya no puedo cambiar el brillo de la pantalla no encuentro ninguna configuracion, tampoco es un problema de controlador grafico ya lo actualize.
Ayudenme a solucionarlo
878 views
Aug 10, 2020 at 06:18 PM

No streaming sound after you scan and fix

Why don't I have any streaming sound on prime video, you tube, netflix, etc. after you scan and resolve? Very annoying. How to I fix this, so I can enjoy my videos.
926 views
Jul 30, 2020 at 12:38 AM

SSD Defrag Process

I use a Dell Latitude with an SSD drive. I note that some people recommended that the SSD should not be defragged as it can cause unnecessary wear and tear which will reduce its life span. Every time I run Boot speed it attempts to defrag the SSD. Two questions – (1) Does it really shorten the life of a SSD if it is defragged on a regular basis and (2) If I chose not to defrag how I stop this from happening other than every time manually untick the defrag box prior to hitting the “resolve all” button.
Many thanks in advance for your response.

1079 views
Jan 30, 2021 at 03:38 PM

Headphones connected but no sound

I;ve connected my JBL headphones to my PC but there is still no sound
1075 views
Dec 25, 2020 at 08:17 AM

On the subject of Devices

Yes I have tried the sugestions you mentioned in the previous answer. Problem is, do I have to remember to Unchek the devices every time I do click on the maintenance button and undue again and again?

1057 views
Jun 16, 2020 at 06:03 PM

I would like to have some feedbag and your thoughts about(( Aspire V3-771-32328G75Makk))

hey There,

Well this 8 years old laptop runs really smooth especially after i cleaned the fan. have learned alot about the hardware.
But.. i would like to play some games on it but there seems a problem with my videocard because intel dont support it anymore since windows 10. the questions are:
Can i upgrade this videocard?
Should i replace the Intel core i3-2328m cpu @ 2.20ghz to the I7 ?
And ifso yes is it worth it since the cost of hardware i need to buy then..

Sorry for the bad english.. (From Holland)
Kind regards!

https://tweakers.net/pricewatch/327051/acer-aspire-v3-771-32328g75makk/specificaties/

1054 views
Jul 17, 2020 at 06:22 PM

Disco duro se encuentra al 100%

Hola, ultimamente he notado que mi disco duro se encuentra al 100% y las aplicaciones se abren lento, cuando tenia windows 7 no me pasaba esto supongo que es por el sistema operativo tengo windows 10 pro, ¿habra una solucion para bajar el uso del disco ?

1054 views
Apr 28, 2020 at 02:59 AM

Дефрагментация SSD и дефрагментация реестра при загрузке в компъютере с SSD.

1. Почему программа начала дефрагментировать компъютер с диском SSD, хорошо ли это (вроде ему нужна только оптимизация), и если нет, как отключить дефрагментацию SSD ?

2. Хорошо ли делать дефрагментацию реестра при перезагрузке компъютера с SSD ? (Меня фсегда очень интересовал этот вопрос).

Заранее спасибо.
1050 views
Jan 25, 2021 at 11:48 AM

Problemas de apagado

Buenos dias. Mi Pc no apaga quedan encendido el ventilador de mi fuente de poder y el led del monitor. Gracias por su colaboracion

1049 views
Jun 16, 2020 at 01:36 PM

Double Clicking

Lately (last several weeks) the vast majority of my on-screen selections require a 'double click' on the mouse in order for advancing. How can I correct this so movement on-screen can be accomplished with just a single click on the mouse? Could this be an associated problem with Boostspeed's notice of "Hish system resource usage detected' and I "might experience extreme PC slowdown"?

1041 views
Jan 31, 2020 at 02:56 PM

100% disk usage shown in windows 10

i have tried all the videos in youtube but task manager continuously shows 100% disk
which slows down computer startup increasing boot time
what should i do?

1040 views
Apr 10, 2020 at 06:24 PM

Brightness control not working

I've got a Lenovo Y50 laptop. Display brightness is usually controlled by Fn + up arrow and Fn +ndown arrow. Brightness controls are not working. Not sure when this started happening.
1031 views
Aug 28, 2020 at 02:59 AM

defrag ssd

you product wants to defrag and tweak my ssd is this safe?

1017 views
May 06, 2020 at 09:29 AM

Screens Blacks Out (Stops Displaying on Minor Electricity Surges from Fridge-Freezer)

Screens Blacks Out (Stops Displaying on Minor Electricity Surges from Fridge-Freezer), but only when using HDMI connection. Happens approx. every 30 mins or so, sometimes every 15 minutes.
1016 views
Nov 16, 2019 at 08:19 AM

I am not getting full gigabit speed on only my computer.

Hello all, happy holidays!

Unfortunately things aren't so smooth for me right now, I have just installed gigabit internet in my home, but I'm having the problem that my computer is not getting the full speed. I know the modem is putting out 940 average, because I have an eero Pro connected to it and that reads 940, and my dad's laptop on wired connection also reads 900 average, it is only my computer that is not getting the full speed on the same wired connection. It gets on average 250 Mbps, sometimes stooping lower and upload is always the same speed at 40 Mbps up.

I am using a Cat6 cable not 5 ft from the standard xfinity modem, I have reset my network settings and flushed my DNS. I have used DNS Benchmark to make a custom list of the fastest DNS Servers for me. I have downloaded and check my ethernet adapter with Intel PROSET and everything checks out. My adapter has a max speed of 1 Gbps (Intel(R) Ethernet Connection (2) I218-V). I have run virus and malware scans and came out clean. I have tried disabling windows firewall and running only ipv4 or 6. Among other things I have tried A LOT of troubleshooting and my knowledge has limited me at this point

1014 views
Dec 27, 2019 at 02:53 AM

No reconoce Disco duro Externo

cuando conecto mi Disco Duro Externo, la pc no la reconoce.

1013 views
Oct 07, 2020 at 08:05 PM

Printer not connecting

Hello!
I recently used Auslogics to clean my computer. I believe I went to "optimize" to perform a deeper clean up. The question came up at the end to clean which I clicked on. My printer is now showing default, I cannot get it to connect to my internet either by the "wizard" or manually. HELP!!!
1012 views
Oct 01, 2020 at 03:56 PM

speaker icon

after todays update the sound icon when clicked upon appears ok but as soon as the mouse is moved to adjust the sound the icon disappears
What can I do to bring it back to normal?
By the way: the subcategory is too limited to direct the problem to the right technician in the correct dept.

1009 views
Jun 16, 2020 at 06:42 AM

No sound after connectin phone with bluetooth

Sometimes i like to connect my phone to my pc with bluetooth so i can listen music while playing games (is easier to change music or control volume). Today i connected the phone to pc, it shows is connected but when i play music i can t hear anything in pc`s speakers. I opened task manager, and i saw that Bluetooth User Suppor Service is stopped and i can t start it. I click start but nothing happends. Please help
1008 views
Dec 15, 2020 at 09:45 PM

Print spooler issues

My computer keeps dropping its print spooler. I reload windows and it works until I install Auslogics Speed Booster. Any fixes?

1006 views
Jun 26, 2020 at 08:49 PM

Microsoft Teredo Tunneling adapter not working

My adapter has stopped. I need to get it up and running again..
1001 views
Sep 11, 2020 at 04:36 AM

unexpected configuration

how to reselove unexpected configuration 0x80004005 when I try to pring
988 views
Jul 07, 2020 at 01:26 PM