255 questions
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Windows 10 install software as admin
Request a report on what happened to my computer last year during the 12 months when it was attacked by powerful viruses and completely disabled - restore all settings, folders and data, solve device problems on (C, B)
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Brightness
I haven't use my laptop in awhile and windows 11 had installed itself. This messed a lot of things up and the laptop wasn't functionng properly anymore when I tried to fix it. I gave up and did a fresh install on it back to windows 10. I downloaded and installed all the updated drivers from the ASUS website and used auslogics driver updater to make sure the rest were up to date. Now I am unable to adjust screen brightness. The option doesn't work with the FN key option nor does it appear it windows setting anywhere. I've googled many options and all it says is to update the driver which I have done repeatledly. The only thing that doesn't work on the laptop now is brightness control. It seems to swtich just fine from using the onboard cpu graphics to the dedicated gpu.
Laptop ASUS 2021 ROG Strix G17 G1713QR
Laptop ASUS 2021 ROG Strix G17 G1713QR
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Smart Card Service
Hello!
I have encountered the problem with Smart Card Service turning off. And I am actually using a smart card. I keep opening Services menu in windows and turning it on again. (Auto/manual no matter) It works then, but the next day it will be the same issue over and over again.
I suspect that BoostSpeed is turning it off as a matter of "optimisation". Who can I check and make it stop? I need this service running.
Best Regards, Dmitry
I have encountered the problem with Smart Card Service turning off. And I am actually using a smart card. I keep opening Services menu in windows and turning it on again. (Auto/manual no matter) It works then, but the next day it will be the same issue over and over again.
I suspect that BoostSpeed is turning it off as a matter of "optimisation". Who can I check and make it stop? I need this service running.
Best Regards, Dmitry
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Driver Issues
Hello Dear Sir, Madam,
We have a AMD Radeon HD 6950 Graphics Card,
I looked all over the Internet for the right driver.. But I cannot find the one that works on our pc..
We use Windows 11 Pro X64
I have tried the most of drivers I could find, but none of them work as they should...
We have a HDR Display now, And with some drivers it is disabled.. Others it works with no problem.
As soon as we want to start a game for example Hitman 3..
It Does not start.. And with other games it prompts me to look for the new drivers for our graphics card...
That it is outdated... So please please help us fix this problem?
It would mean the world to us!!
I have added a pic, of the properties of the card with it, using the program speccy
Thanks for the help!
Best Regards!
We have a AMD Radeon HD 6950 Graphics Card,
I looked all over the Internet for the right driver.. But I cannot find the one that works on our pc..
We use Windows 11 Pro X64
I have tried the most of drivers I could find, but none of them work as they should...
We have a HDR Display now, And with some drivers it is disabled.. Others it works with no problem.
As soon as we want to start a game for example Hitman 3..
It Does not start.. And with other games it prompts me to look for the new drivers for our graphics card...
That it is outdated... So please please help us fix this problem?
It would mean the world to us!!
I have added a pic, of the properties of the card with it, using the program speccy
Thanks for the help!
Best Regards!
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wrong core amount
Hi,
Your program ver 13 reports that my I7 13700k have 12 cores but its supposed to be 16 with 24 treads. Why is that ?
Your program ver 13 reports that my I7 13700k have 12 cores but its supposed to be 16 with 24 treads. Why is that ?
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external hard drive recovery
so i have ran check disk a few times on a external hard drive to see if i can possibly repair the thing and if not recover some things that are still on it. windows does not recognize the drive but 3rd party software does, so as i'm running check disk it sees one bad sector like at somewhat of the begging of the scan then it continues and runs almost to the end of the scan but does'nt qiute finish the scan, instead it suddenly stops, the screen goes black for a second and then it reboots windows and thats it. no log of what happened at the time of crash or the condition of the drive or the end result...nothing. so i'm wondering if you can shed some light on the situation and maybe some remedies if any? thanks, cweklund
P.S. under device at the top of this inquery what I choose does'nt apply to my question i just had to put something there so it would send. this is in regards to an external drive i have.
P.S. under device at the top of this inquery what I choose does'nt apply to my question i just had to put something there so it would send. this is in regards to an external drive i have.
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RAM is getting full most of the time
Hi,
I have an 8GB RAM and getting full most of the time.
Is there a way or app that can auto optimize my RAM?
Looking forward to your reply.
Many thanks!
Regards,
Mark
I have an 8GB RAM and getting full most of the time.
Is there a way or app that can auto optimize my RAM?
Looking forward to your reply.
Many thanks!
Regards,
Mark
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Boost Speed doesn't recognize SSD
Hey guys,
Boost Speed doesn't recognize SSD and claims that it is HDD. Yes, I am sure it is SSD, all other software recognizes it as SSD (programs like Speccy, etc.).
How can this be fixed?
Thanks.
John
Boost Speed doesn't recognize SSD and claims that it is HDD. Yes, I am sure it is SSD, all other software recognizes it as SSD (programs like Speccy, etc.).
How can this be fixed?
Thanks.
John
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Cannot connect Wifi.无法连接无线网
Hello, I used Auslogics BoostSpeed 13 to clean up the data. After cleaning, my DELL notebook (DELL 5520) could not connect to the wireless network. I could not connect to the network by using the external network card or the external network cable. How should I solve it? Looking forward to your reply, you can also reply me at 1574426325@qq.com
您好,我用Auslogics BoostSpeed 13进行了数据清理,清理之后,我的戴尔笔记本(DELL 5520)无法连接无线网,使用外置网卡、外接网线都无法连接网络。请问应该如何解决?期待您的回复,您也可以回复我的邮箱:
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The Wireless Network Adapter cuts out
I keep losing the wifi connection while I am online. The Windows troubleshooter states the wireless network adapter has to be reset--which is does and the wifi works again...temporarily. Then it cuts out again and I go through the same drill, over and over.
What is messing with the WNA? No other device in my house using the wifi has this problem. Only my laptop I am using now.
Thanks...Shane Ostrom
What is messing with the WNA? No other device in my house using the wifi has this problem. Only my laptop I am using now.
Thanks...Shane Ostrom
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Пропал сигнал микрофона
ПОсле установки программы и первоначального сканирования программа запроила перезагрузку. ПОсле перезагрузки сигнал от микрофона пропал. Ни приложения, ни само ОС не может получить от него сигнал. Хотя при поиске проблем через настройки ничего не обнаруживается.
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Windows 11 Doesn't Hibernate on Alienware and HP Probook Laptops Anymore
I have two laptops, one an Alienware and the other an HP Probook, on which I have installed Boostspeed 13. Since installing on both PCs, neither hibernates anymore. They both sleep appropriately, but they don't hibernate. This was never an issue with Boostspeed 12. What has changed with the new software and how can I re-enable hibernation on both?
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MICROSFT 11
The lap top I use is fairly new, but is running windoews 10 pro, Microsoft constantly urge me to load certain up dates and when I try the message is cannot comply you need to purchase windows 365 for instance, but I have a perfectly good windows office already loaded can I stop the 365 nonsense or must i spend and buy 365.
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Bluetooth não conecta após usar softwares Auslogics
Olá! Após usar os produtos da Auslogics, Driver Updater e BootSpeed, não consigo conectar dispositivos via bluetooth. Há alguma configuração que possa resolver?
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My dispay turned pink
Hello, my display turned pink. I wonder if it is due to Auslogics activity. Can u help me resolve this? I am using Asus Laptop X505Z
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slow internet
Since installing your software and optimizing my internet has gradually slowed down to a crawl. After checking all other issues I could think of I went to rescue centre and reverted back to only restore date available which in itself was unusual as when going through the various tools a couple of weeks ago there were 3 or 4 restore dates. After doing a restore the internet speed improved but after a day or so it is right back to a crawl. I do run a VPN for security but disabling the VPN makes no difference. Any suggestions as where to look?
ps - just checked off the realtek as I have no idea where the problem is
ps - just checked off the realtek as I have no idea where the problem is
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Printer Interference
My printer is connected via USB (previously by network). Each time I run a scan and fix with Auslogics Boostspeed 12, I have reinstall the printer drivers from the ground up. Why is this? Is there a feature that I should not run to avoid this? Please advise.
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graphics card
what graphics card should i upgrade to to get 8.5 rating that your software sujest for me to do
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Logitech C920s
I have a Logitech C920s webcam. Everything was working perfectly fine until Wednesday evening. At that time I started doing a bunch of maintenance within BoostSpeed. Something in my system was changed, and now I get a BSOD whenever I boot my computer when the webcam is plugged in. If I remove the webcam from the USB port, then the computer boots fine.
I've run two different anti-virus programs (including your Anti-Malware) and I also have your driver updater. Plus I made sure that I have the latest version of Logitech's LogiCapture software. And it does not appear that there were any Windows updates (other than Defender) since last week.
So...at this point I cannot use my webcam and I'm fairly certain it was due to some change made within BoostSpeed.
Please help me fix this. Is there an audit log in BoostSpeed that shows what settings were changed?
I've run two different anti-virus programs (including your Anti-Malware) and I also have your driver updater. Plus I made sure that I have the latest version of Logitech's LogiCapture software. And it does not appear that there were any Windows updates (other than Defender) since last week.
So...at this point I cannot use my webcam and I'm fairly certain it was due to some change made within BoostSpeed.
Please help me fix this. Is there an audit log in BoostSpeed that shows what settings were changed?
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Bluetooth device
My handsfree blue tooth device will connect but the sound will still go through the computer's speaker and not the bluetooth. What is causing this?
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PC cannot see a webcam
A webcam physically presents on my PC, but system cannot recognize it. I tried many apps to detect a webcam but they did not help.
Thanks in advance.
Thanks in advance.
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Disfonctionnement imprimante
Bonjour,
Pourquoi après chaque mise à jour de votre produit, mon imrpimante ne fonctionne plus, je suis obligé de la désinstaller puis refaire une installation. ce qui du temps et de l'argent perdu. Si cela continu, je me verrai dans l'obligation de ma séparre de vos services.
Salutation.
Pourquoi après chaque mise à jour de votre produit, mon imrpimante ne fonctionne plus, je suis obligé de la désinstaller puis refaire une installation. ce qui du temps et de l'argent perdu. Si cela continu, je me verrai dans l'obligation de ma séparre de vos services.
Salutation.
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DNS SERVER NOT WORKING
TROUBLE shoot then it say configeration correct but have dns server not responding and not getting the speed of 400mb I'm paying for.
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MFT failure
Is there anything that adMFT corrupt - Error code = 6. Please run 'chkdsk C: /r'dresses the MFT other than a full restore? I received "an error message and my backup(Macrium) is failing."
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Defrag an SSD
I have been told not to defrag an SSD. Damage can result. True? If yes, how do I disable from Scan in BS!@?
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Missing Printer Driver in Device Manager
Hello-
I'm not sure if this was the cause after running scans, but the 'Printer Driver' listed in the Device Manager has disaapeared. How to I get it back? I tried reinstalling the HP drivers the Printer Driver listed is still not there. I have 'Image Devices' listed with the HP Scanner driver listed (but nothing else). I have attached a pix of my Device Manager.
Thank you
Steven
I'm not sure if this was the cause after running scans, but the 'Printer Driver' listed in the Device Manager has disaapeared. How to I get it back? I tried reinstalling the HP drivers the Printer Driver listed is still not there. I have 'Image Devices' listed with the HP Scanner driver listed (but nothing else). I have attached a pix of my Device Manager.
Thank you
Steven
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Проблема с интернетом
Здравствуйте. выполнил обслуживание всех пунктов в программе Auslogics BoostSpeed 11 и снизилась скорось интернета по Wi Fi, а также задержка подсключения к нему. например скорость была 5 мегабит,сек, теперь 0,3. На других устройствах все впорядке.
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Graphics Card
The results of the "Maintain" application suggested that I upgrade my card from 8.1 to 9.0 and above. How do I do this?
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Computer slowness one in internet
I have your free version of BoostSpeed 12 running on an old PC whose features are:
32bit Winsdows 7 Ultimate operating system
Processor AMD-A4-5300 APU with Radeon (tm) HD Graphics 3.40GHz
Memory 2.00GB (1.46GB usable)
I constantly suffer from great slowness when I connect to the Internet via WiFi
Yesterday, once BoostSpeed 12 was installed, I carried out its cleaning procedures, and after connecting to the internet it sent me a message on two occasions indicating slowness on my computer and that this would be resolved with the PRO version. I want to know if this is real, or if the problem lies in insufficient memory, old processor, or disk characteristics, or all of them, and should I buy a new computer; but, for the time being, I want to avoid this last option.
32bit Winsdows 7 Ultimate operating system
Processor AMD-A4-5300 APU with Radeon (tm) HD Graphics 3.40GHz
Memory 2.00GB (1.46GB usable)
I constantly suffer from great slowness when I connect to the Internet via WiFi
Yesterday, once BoostSpeed 12 was installed, I carried out its cleaning procedures, and after connecting to the internet it sent me a message on two occasions indicating slowness on my computer and that this would be resolved with the PRO version. I want to know if this is real, or if the problem lies in insufficient memory, old processor, or disk characteristics, or all of them, and should I buy a new computer; but, for the time being, I want to avoid this last option.
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Проблемы со звуком
Звук в Windows 10 хрипит и заикается как исправить все стандартные средства не помогают
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Necesito una solucion
Quisiera que me ayuden con un problema,
puede que halla activado algo por accidente de este programa y ahora ya no puedo cambiar el brillo de la pantalla no encuentro ninguna configuracion, tampoco es un problema de controlador grafico ya lo actualize.
Ayudenme a solucionarlo
puede que halla activado algo por accidente de este programa y ahora ya no puedo cambiar el brillo de la pantalla no encuentro ninguna configuracion, tampoco es un problema de controlador grafico ya lo actualize.
Ayudenme a solucionarlo