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Device-related issues

Subcategories (10)
Name:Questions:Last update:
HDD and SSD Issues7101.10.2025
Printer, Scanner and Fax Issues1619.08.2025
WebCams Issues831.07.2025
USB Issues1818.07.2025
Display Issues1713.07.2025
Sound Issues4708.07.2025
DVD and CD Issues225.06.2025
Network Adapters Issues1717.06.2025
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234 questions
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JBL Bluetooth not connecting

JBL Cannot connected as Stereo Device

2521 views
Sep 10, 2020 at 04:19 AM

Lost System Reserved Partition

As far as I can tell I lost my SRP after a Windows 10 v20H2 update. How do I get it back or do I not need it? I went back to version 2004 and still can't find it.

2517 views
Sep 04, 2020 at 02:51 PM

Ошибка принтера после обновления драйверов

Доброго времение суток! После сканирования компьютера Boos и обновления драйверов с помощью Вашей программы, система стала выдаать ошибку 45 при раюоте принтера HP 1020. Как это исправить?

2516 views
May 28, 2020 at 05:54 AM

can't get wifi networks working

wifi wont display networks and wifi wonbt even turn on

2511 views
Jul 09, 2020 at 08:28 AM
Auslogics BoostSpeed
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A full toolkit to clean out junk, fix issues, repair, and tweak your system to give your PC a performance boost—no tech skills needed.

transferring windows

Hello and thank you for your time,
I am having trouble with finding info relative to my specific situation. I own an Asus ROG Strix GL553VD with 16 GB ram and it came with the 1 TB HDD. Ive since upgraded it to a 500 GB SSD by WD Blue as of recetly Ive also added a 120 GB NVMe m.2 SSD and Id really like to be ablr to add my whole windows OS and boot from it to achieve faster results plus Ive heard its less stress on your main drive. I recently tried copying the windows folder to it (and all 26 or so GB that it held) onto the new SSD and that obv didnt work. I have AOMEI partition pro and back upper but my Windows OS isnt on its own partition on C drive and Im finding nothing about migrating just those files or how to create a partition of just those files and I see nothing about migrating from SSD to a different SSD. Thank you for your time and potential help!

2501 views
Jan 13, 2020 at 10:25 AM

External SSD optimization takes too long

I have an external drive, SSD, attached to my computer thorugh usb3.
When I try to optimize it, it takes forever, and seems not to move along....is this an issue? or how can I defeag the external?

Thank you

2499 views
Sep 23, 2020 at 07:05 AM

no sound output device installed

i am not getting any sound into speakers from pc

2498 views
Mar 12, 2020 at 09:30 AM

Windows 10 Disc Optimizer does not detect Samsung SSD

I have a Samsung Portable SSD T5 (1Terabyte) connected to my Lenovo Ideapad PC Laptop (running Windows 10 64bit) via the USB 3 port.
Windows and Samsung SSD software are both up-to-date. When I run the Windows 10 Disc Optimiser it does not detect the Samsung SSD and only shows my harddrive SSD therefore I cannot optimise it using Windows 10. I have tried connecting it to the other USB ports on my PC (these are both USB 2) but the result is the same.
Do you have any idea what can be causing this and is there a solution ?
(My Samsung SSD is detected by BoostSpeed 11 in the "Optimize" section)
I have included a screenshot of the Windows 10 "Optimise Drives" window on my PC if that helps.
Many thanks for your kind attention.

2498 views
May 26, 2020 at 10:51 PM

How to fix 100% disk usage

hi there, i am having a issue with my disk usage, my disk usage is at 100% a lot of the time when nothing is showing up in task manager as far as usage, any help on this issue would be greatly appreciated,
kind regards
pete

2474 views
Apr 01, 2020 at 10:49 AM

Cannot update Intel graphics driver

I recently upgraded my ASUS ROG G551JW from Windows 10 Home to Windows 10 Professional. After upgrading and re installing my apps, running some Auslogics tools, and updating my drivers. I seem to have like every Add On installed and a bunch of virtual this or virtual that, Vwifi and Vethernet. My External SSD (disk letter G) is gone, Ive always had the external SSD running Read and Write to basically have it help the computers performance. I cant Install some apps or change some setting because i will either get some kind of error or it saying that it cant be done on sysWOW32 or 64 im not sure, but something like that... I would greatly GREATLY APPRECIATE if a Tech at Auslogics can remote connect to my pc and take a look at what ever problems he may notice. I received 3 questions when I joined pro and this is my last available question and would really love to have someone who knows about computers, to take a look at it. THANK YOU. Stay safe everyone...

p.s I added one screenshot i had of one of the many problems im encountering.

2471 views
Jul 09, 2020 at 07:05 AM

Installing "xtra PC" to rev up my Desktop

I'm thinking about installing "xtra PC" to rev up my Desktop. Does it really work?
If not, does boostspeed have a way of identifying bloatware?
Thank you!

2469 views
Jan 19, 2020 at 06:43 PM

Дисплей телевизора не находит ноутбук

Дисплей телевизора, (подключенного кабелем чрез USB-входа и выхода, к ноутбуку) не "узнаёт" своего "коллегу" = ДИСПЛЕЯ №1. При "активации_соединения" телевизор "говорит", что не находит ЭТО_УСТРОЙСТВО = называемое "ноутбуком" = то-есть = DESKTOP-G71D1L .

2468 views
Feb 02, 2020 at 12:29 PM
Auslogics Driver Updater
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A one-click solution to find outdated drivers, install the latest versions, and solve display, sound, and device glitches to keep your machine working smoothly.

Sound stopped

I have had this problem multiple times.
Usually I just delete all sound drivers using Device Mgr.. then restart..
But..
Why does sound fail?
Is there a way to fix through AusLogics?

2459 views
Feb 04, 2020 at 06:11 AM

Microphone not working

In optimizing, cleaning, scanning or whatever, my computer (Surface Pro3) has lost its microphone. It won't even allow me to troubleshoot it indicating sometimes that I don't have sufficient privileges though I am the adminstrator.

What happened?

And, more importantly, how do I fix it?

2452 views
Jul 31, 2020 at 08:30 AM

La webcam ne fonctionne pas après l'analyse BoostSpeed

Bonjour,
Suite à des modifications de BootSpeed, la webcam de mon ASUS VivoBook Pro 17 N705FD ne fonctionne plus.
Elle a commencé à se mettre en 4/6, puis elle est maintenant déconnectée !
J'ai désinstallé le programme et coché l'option "restaurer les changements éffectués", mais cela n'a pas résolu le problème.
Best regards,
loupherv

2418 views
Oct 11, 2021 at 10:36 AM

fed up with lack of space on C Drive...what am I doing wrong?

I am trying to do everything right. Vigilance, using auslogics and bitreplica, as well as duplicate file finder, however almost every day, my hardrive fills up, and I can barely get a file to open, due to lack of memory. I have done everything that I know, to try to have all files saved to onedrive, or icloud, but it doesn't seem to make any difference! The computer jams up, because it has reached maximum capacity! Why does this happen, when I am saving files to onedrive (cloud storage). I'm really about ready to chuck this new laptop into the rubbish bin. But.....all available 'new' laptops appear to only have minimal hard drive space. The retailer told me to save my files to the cloud, which is what I am doing, so why does the C drive continually fill up. I move stuff to an external hard drive, in an attempt to free up space, but as soon as bitreplica runs, I'm back to square one. I'm so frustrated, as it takes several minutes just to open a word document. Please please please, can you give me some guidance / direction as to what it is that I am doing wrong. Regards, Kerry

2416 views
Aug 18, 2020 at 11:49 AM

Missing Printer Driver in Device Manager

Hello-

I'm not sure if this was the cause after running scans, but the 'Printer Driver' listed in the Device Manager has disaapeared. How to I get it back? I tried reinstalling the HP drivers the Printer Driver listed is still not there. I have 'Image Devices' listed with the HP Scanner driver listed (but nothing else). I have attached a pix of my Device Manager.

Thank you

Steven

2379 views
Apr 19, 2021 at 05:19 AM

Disk doctor пишет что диск C содержит ошибки

При сканировании Disk Doktor пишет что диск C содержит ошибки но при исправлении и глубоком исправлении все равно пишет диск содержит ошибки. Другие программы Auslogics пишут что все диски впорядке. Это ошибка программы или что ?

2356 views
May 03, 2021 at 03:59 AM

Headphones connected but no sound

I;ve connected my JBL headphones to my PC but there is still no sound

2351 views
Dec 25, 2020 at 04:10 PM

Brightness control not working

I've got a Lenovo Y50 laptop. Display brightness is usually controlled by Fn + up arrow and Fn +ndown arrow. Brightness controls are not working. Not sure when this started happening.

2330 views
Sep 17, 2020 at 02:11 PM