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Device-related issues

Subcategories (10)
Name:Questions:Last update:
Sound Issues5005.05.2026
Keyboard and Mouse Issues3026.04.2026
Display Issues1814.04.2026
USB Issues1911.03.2026
Network Adapters Issues1813.01.2026
Printer, Scanner and Fax Issues2006.01.2026
HDD and SSD Issues7430.12.2025
WebCams Issues831.07.2025
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250 questions
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Перестал работать микрофон

Добрый день.
После очистки и оптимизации компьютера с помощью Auslogics BoostSpeed перестал работать микрофон - и встроенный, и в любых наушниках. Система его видит, во всех настройках разрешено его использование, но на звук никак не реагирует.
На всякий случай прикладываю скрин менеджера программы - в заблокированных файлах есть куча файлов, связанных с драйвером звуковой карты Conexant, после исключения их из списка блокировки все равно не работает. Все это время звук в наушниках и без них есть.

3555 views
Jan 29, 2020 at 09:28 AM

Display Night light and touchpad not working

i cannot go to night light and lower the blue light and my touchpad stopped fiunctioning ,

3525 views
Jan 05, 2024 at 08:57 AM

Unable to adjust brightness

I haven't use my laptop in awhile and windows 11 had installed itself. This messed a lot of things up and the laptop wasn't functionng properly anymore when I tried to fix it. I gave up and did a fresh install on it back to windows 10. I downloaded and installed all the updated drivers from the ASUS website and used auslogics driver updater to make sure the rest were up to date. Now I am unable to adjust screen brightness. The option doesn't work with the FN key option nor does it appear it windows setting anywhere. I've googled many options and all it says is to update the driver which I have done repeatledly. The only thing that doesn't work on the laptop now is brightness control. It seems to swtich just fine from using the onboard cpu graphics to the dedicated gpu.

Laptop ASUS 2021 ROG Strix G17 G1713QR

3519 views
Feb 28, 2023 at 11:54 AM

Keyboard shift keys not working

since updates to win 10 my laptop no longer has functioning shift keys. i have checked sticky keys etc are all off. i have deleted driver for keyboard, restarted laptop to reinstall driver. i have been to laptop compies website and can find no driver updates for my model. acer 771555z.
any solutions.

3501 views
Oct 05, 2020 at 06:33 AM
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Unstable screen images

My screen images can shake slightly and a purple haze appears on and off. Sometimes computer won't restart. Please advise.

3468 views
Mar 10, 2023 at 04:33 PM

laptop HP all in one helderheid aanpassen

De helderheid van het scherm is niet meer regelbaar

3459 views
Jan 09, 2023 at 03:45 PM

Copy and paste do not work with mouse

Generally, copy and paste do not work with mouse druppin a meny. Now, I have to use tne keyboar,Control "c" to copy and control.'V' to paste. this has slowed my ompute use condiderably.
somtimes I can see a quick flas of the menu, but it disppears befoe any action can take place.
Any help to correct this would be appreciate. Thank You

3383 views
Mar 02, 2020 at 01:19 PM

Ошибка принтера после обновления драйверов

Доброго времение суток! После сканирования компьютера Boos и обновления драйверов с помощью Вашей программы, система стала выдаать ошибку 45 при раюоте принтера HP 1020. Как это исправить?

3368 views
May 28, 2020 at 05:54 AM

Keyboard shift keys and upper case symbols non-functioning

Hello,
After receiving the most recent Win 10 update and installing it, both shift keys have stopped working and I can't get upper case symbols.
I'm writing this on my old desktop, winxp. the Laptop in question is running Win10 having originally run on

Win7, then Win8 and now Win 10.
iVe tried rollback, updating drivers and restarting, deleting and reinstalling, checking Sticky Keys etc, also checking language layout.
I'm at my wit's end, can you help me please?
Regards,
Sue Youell

3357 views
Oct 23, 2019 at 07:09 AM

El teclado salta atrás al escribir

When typing it is as if the keyboard were pressing only the tab, and other than that it sometimes only moved backwards. A few words back. That happens after having the computer turned on for a while, that is, it does not turn on that way. As time passes, it starts with that situation of going only words back when typing or leaving the current text box as if pressing tab.

3351 views
Jul 28, 2020 at 03:35 PM

Internal speakers are not working anymore

Hi, After purchasing and downloading auslogics boostspeed, driver update, defragmenter and anti-malware, my windows 10 laptops interal speakers are no longer working or even being detected by my computer. I have no idea how to fix this to get them re-enabled. Please help!!

3344 views
Feb 05, 2020 at 03:10 AM

USB flash drive not recognized

How do I get W10 to see my USB flash drive?

3216 views
May 13, 2020 at 10:56 AM
Auslogics Driver Updater
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Can't get Wi-Fi networks working

wifi wont display networks and wifi wonbt even turn on

3198 views
Jul 09, 2020 at 08:28 AM

Cannot update Intel graphics driver

I recently upgraded my ASUS ROG G551JW from Windows 10 Home to Windows 10 Professional. After upgrading and re installing my apps, running some Auslogics tools, and updating my drivers. I seem to have like every Add On installed and a bunch of virtual this or virtual that, Vwifi and Vethernet. My External SSD (disk letter G) is gone, Ive always had the external SSD running Read and Write to basically have it help the computers performance. I cant Install some apps or change some setting because i will either get some kind of error or it saying that it cant be done on sysWOW32 or 64 im not sure, but something like that... I would greatly GREATLY APPRECIATE if a Tech at Auslogics can remote connect to my pc and take a look at what ever problems he may notice. I received 3 questions when I joined pro and this is my last available question and would really love to have someone who knows about computers, to take a look at it. THANK YOU. Stay safe everyone...

p.s I added one screenshot i had of one of the many problems im encountering.

3165 views
Jul 09, 2020 at 07:05 AM

Transferring Windows to a new SSD

Hello and thank you for your time,
I am having trouble with finding info relative to my specific situation. I own an Asus ROG Strix GL553VD with 16 GB ram and it came with the 1 TB HDD. Ive since upgraded it to a 500 GB SSD by WD Blue as of recetly Ive also added a 120 GB NVMe m.2 SSD and Id really like to be ablr to add my whole windows OS and boot from it to achieve faster results plus Ive heard its less stress on your main drive. I recently tried copying the windows folder to it (and all 26 or so GB that it held) onto the new SSD and that obv didnt work. I have AOMEI partition pro and back upper but my Windows OS isnt on its own partition on C drive and Im finding nothing about migrating just those files or how to create a partition of just those files and I see nothing about migrating from SSD to a different SSD. Thank you for your time and potential help!

3149 views
Jan 13, 2020 at 10:25 AM

Hard Disk usage 100 percent

Why The Hard Disk of windows sometime use at 100 percent and really slow down computer ?

3141 views
May 15, 2020 at 07:23 AM

JBL speaker not connecting via Bluetooth

JBL Cannot connected as Stereo Device

3120 views
Sep 10, 2020 at 04:19 AM

Windows 10 Disc Optimizer does not detect Samsung SSD

I have a Samsung Portable SSD T5 (1Terabyte) connected to my Lenovo Ideapad PC Laptop (running Windows 10 64bit) via the USB 3 port.
Windows and Samsung SSD software are both up-to-date. When I run the Windows 10 Disc Optimiser it does not detect the Samsung SSD and only shows my harddrive SSD therefore I cannot optimise it using Windows 10. I have tried connecting it to the other USB ports on my PC (these are both USB 2) but the result is the same.
Do you have any idea what can be causing this and is there a solution ?
(My Samsung SSD is detected by BoostSpeed 11 in the "Optimize" section)
I have included a screenshot of the Windows 10 "Optimise Drives" window on my PC if that helps.
Many thanks for your kind attention.

3116 views
May 26, 2020 at 10:51 PM

Flickering while downloading ".acsm" files

Screen flickering occurs while downloading ".acsm" files.

3110 views
May 10, 2024 at 04:40 AM

Sound stopped

I have had this problem multiple times.
Usually I just delete all sound drivers using Device Mgr.. then restart..
But..
Why does sound fail?
Is there a way to fix through AusLogics?

3048 views
Feb 04, 2020 at 06:11 AM