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Device-related issues

Subcategories (10)
Name:Questions:Last update:
Printer, Scanner and Fax Issues1619.08.2025
HDD and SSD Issues6812.08.2025
WebCams Issues831.07.2025
USB Issues1718.07.2025
Display Issues1813.07.2025
Sound Issues4908.07.2025
DVD and CD Issues225.06.2025
Network Adapters Issues1817.06.2025
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233 questions
Page loader

Disco duro externo no reconocido

cuando conecto mi Disco Duro Externo, la pc no la reconoce.

2079 views
Oct 08, 2020 at 07:19 AM

Logitech C920s

I have a Logitech C920s webcam. Everything was working perfectly fine until Wednesday evening. At that time I started doing a bunch of maintenance within BoostSpeed. Something in my system was changed, and now I get a BSOD whenever I boot my computer when the webcam is plugged in. If I remove the webcam from the USB port, then the computer boots fine.

I've run two different anti-virus programs (including your Anti-Malware) and I also have your driver updater. Plus I made sure that I have the latest version of Logitech's LogiCapture software. And it does not appear that there were any Windows updates (other than Defender) since last week.

So...at this point I cannot use my webcam and I'm fairly certain it was due to some change made within BoostSpeed.

Please help me fix this. Is there an audit log in BoostSpeed that shows what settings were changed?
2079 views
Oct 29, 2020 at 01:07 PM

L'imprimante cesse de fonctionner après l'analyse BoostSpeed

Bonjour,
Pourquoi après chaque mise à jour de votre produit, mon imrpimante ne fonctionne plus, je suis obligé de la désinstaller puis refaire une installation. ce qui du temps et de l'argent perdu. Si cela continu, je me verrai dans l'obligation de ma séparre de vos services.
Salutation.

2076 views
Mar 01, 2021 at 04:48 PM

Démarrage anormal

Bonjour,
J'utilise une unité ASUS N73SV sous Windows10 qui me donne entière satisfaction.
Logiciel de sécurité Kaspersky, Firewall Windows, Analyses périodiques par Auslogics Anti-Malware.
Aucune attaque virale jusqu'à aujourd'hui.
Depuis un an environ la touche habituelle de demarrage - au dessus du clavier à droite - ne fonctionne plus; le pc ne demarre pas.
Pour demarrer le pc, il faut appuyer sur la touchei se trouve tout au dessus du clavier à gauche, donc la symetrique de l'autre.
Mais au lieu d'activer directement Windows, cela active le Bios (son de boot tres fort) puis Windows (son de boot normal).
J'ai entrepris plusieurs fois de comprendre et réparer mais sans succès.
Je souhaite revenir à un fonctionnement normal.
Merci de votre aide.
Kind regards,
Jean Farny
2071 views
May 05, 2020 at 07:30 AM
Auslogics BoostSpeed
Download Auslogics BoostSpeed
A full toolkit to clean out junk, fix issues, repair, and tweak your system to give your PC a performance boost—no tech skills needed.

speaker icon

after todays update the sound icon when clicked upon appears ok but as soon as the mouse is moved to adjust the sound the icon disappears
What can I do to bring it back to normal?
By the way: the subcategory is too limited to direct the problem to the right technician in the correct dept.

2063 views
Jun 18, 2020 at 12:02 PM

No sound after connecting phone with bluetooth

Sometimes i like to connect my phone to my pc with bluetooth so i can listen music while playing games (is easier to change music or control volume). Today i connected the phone to pc, it shows is connected but when i play music i can t hear anything in pc`s speakers. I opened task manager, and i saw that Bluetooth User Suppor Service is stopped and i can t start it. I click start but nothing happends. Please help

2063 views
Dec 18, 2020 at 12:26 PM

Постоянная загруженность диска на 100%

Добрый день!

Диск постоянно работает на 100% в диспетчере задач, что замедляет работу системы
В чем может быть проблема?

2055 views
Aug 05, 2021 at 04:40 AM

cannot restore

how can I restore my mobile hotspot?

2055 views
May 26, 2020 at 08:25 AM

Sound fades In and out after windows update

With hte update of Windows t0 the sound on my computer fades in and out. I have used the troubleshooter; however, it is of no help at all.

I have a HP Pavilion 15t-n200 CTO Notebook PC and HP is of no use any longer as my warranty has run out and as my computer is almost seven years old it probably cannot be renewed. My laptop has a Conexant Audio driver HD,

I am considering buying a new computer but before spending $1000, I want to be sure there isns't something I can do with the one I have.

2055 views
Dec 03, 2021 at 03:59 PM

Fix slow right click

How do I go about fixing the right click in windows 10 using your basic program?

2051 views
Dec 22, 2021 at 04:08 PM

Double Clicking

Lately (last several weeks) the vast majority of my on-screen selections require a 'double click' on the mouse in order for advancing. How can I correct this so movement on-screen can be accomplished with just a single click on the mouse? Could this be an associated problem with Boostspeed's notice of "Hish system resource usage detected' and I "might experience extreme PC slowdown"?

2048 views
Feb 04, 2020 at 09:44 AM

C922 Pro stream webcam

After initial total scan of my system the webcam is not working anymore.
Any idea ??
2047 views
Aug 26, 2021 at 11:55 AM
Auslogics Driver Updater
Download Auslogics Driver Updater
A one-click solution to find outdated drivers, install the latest versions, and solve display, sound, and device glitches to keep your machine working smoothly.

Unable to make screen lighter or darker

I don't remember what I did when I used the Auslogics BoostSpeed 11 free version. I can't recover the previous windows versions, because they were deleted. I went to the recovery center and it didn't help me with retrieving my lost files. Prior to trying this software, I was able to control the brightness of my screen. I have tried to load the HP graphics, and it says that my computer doesn't meet the requirements.

2045 views
Oct 15, 2020 at 04:53 AM

graphics card upgrade to get a higher rating

what graphics card should i upgrade to to get 8.5 rating that your software sujest for me to do

2038 views
Apr 06, 2021 at 06:38 AM

defrag ssd

you product wants to defrag and tweak my ssd is this safe?

2036 views
May 06, 2020 at 10:32 AM

Logitech G213 Keyboard and G203 Mouse will not connect

Windows 11 will not recognize and allow either of these two really nice, brand new, input devices to operate in the windows environment.

I've used the Auslogics Driver Updated version 2 to make sure all the drivers were current and operational.

I'm running a MSI Rader GE76 12UE 871, with 64 GB Ram, and 3 TB of SSD storage. I've also verified with the MSI Support site that I'm running the latest version of BIOS.

Everything else seems to run just fine.

I can utilize any BT keyboard and mouse without issue.

When I boot the system into BIOS setup, the USB G203 mouse works just fine and allow me to make any selections that I might need. I've also taken both devices to my wife's laptop and they both work just fine there as well so I'm fairly positive there is some setting in the windows environment that has become corrupted and will not allow me to uise these nice devices.

2026 views
Nov 25, 2024 at 06:09 AM

Microsoft Teredo Tunneling adapter not working

My adapter has stopped. I need to get it up and running again..

2026 views
Sep 11, 2020 at 06:33 PM

после обновления исчезла регулировка яркости

у меня на ноутбуке делл после обновления программы монитора пропал ползунок настройки яркости есть только ночной режим ина клавиатуре тоже не работает настройка яркости что делать уже не знаю

2021 views
Sep 21, 2020 at 09:21 AM

Перестали работать порты после BoostSpeed

После исправления ошибок перестали работать порты на ноутбуке.... написало типа много используется устроств

2005 views
Jul 07, 2021 at 04:21 PM

Microphones disabled after running BoostSpeed

After I installed Auslogics and ran all the tests, my camera and microphone were disabled. I managed to turn the camera back on but not the microphone even after going into my Privacy settings and enabling it. It happened on both machines, one with a Logitech headset and the other with a Jabra 510 speaker. Both microphones are still not functioning. Please advise. I am running Windows 10 on both desktops.

1994 views
Oct 19, 2020 at 03:22 PM