• Device-related issues
315 questions

Add on Hardware recommendation

I'm thinking about installing "xtra PC" to rev up my Desktop. Does it really work?
If not, does boostspeed have a way of identifying bloatware?
Thank you!

1646 views
Jan 05, 2020 at 08:39 PM

transferring windows

Hello and thank you for your time,
I am having trouble with finding info relative to my specific situation. I own an Asus ROG Strix GL553VD with 16 GB ram and it came with the 1 TB HDD. Ive since upgraded it to a 500 GB SSD by WD Blue as of recetly Ive also added a 120 GB NVMe m.2 SSD and Id really like to be ablr to add my whole windows OS and boot from it to achieve faster results plus Ive heard its less stress on your main drive. I recently tried copying the windows folder to it (and all 26 or so GB that it held) onto the new SSD and that obv didnt work. I have AOMEI partition pro and back upper but my Windows OS isnt on its own partition on C drive and Im finding nothing about migrating just those files or how to create a partition of just those files and I see nothing about migrating from SSD to a different SSD. Thank you for your time and potential help!

1682 views
Jan 01, 2020 at 08:17 AM

I am not getting full gigabit speed on only my computer.

Hello all, happy holidays!

Unfortunately things aren't so smooth for me right now, I have just installed gigabit internet in my home, but I'm having the problem that my computer is not getting the full speed. I know the modem is putting out 940 average, because I have an eero Pro connected to it and that reads 940, and my dad's laptop on wired connection also reads 900 average, it is only my computer that is not getting the full speed on the same wired connection. It gets on average 250 Mbps, sometimes stooping lower and upload is always the same speed at 40 Mbps up.

I am using a Cat6 cable not 5 ft from the standard xfinity modem, I have reset my network settings and flushed my DNS. I have used DNS Benchmark to make a custom list of the fastest DNS Servers for me. I have downloaded and check my ethernet adapter with Intel PROSET and everything checks out. My adapter has a max speed of 1 Gbps (Intel(R) Ethernet Connection (2) I218-V). I have run virus and malware scans and came out clean. I have tried disabling windows firewall and running only ipv4 or 6. Among other things I have tried A LOT of troubleshooting and my knowledge has limited me at this point

1380 views
Dec 27, 2019 at 02:53 AM

Wi-Fi

On HP's laptop, the wi-fi module disappeared. The drivers are in place, the device works fine, but there is no way to turn on. Shows one mode "on the plane" and all. how do I get it back?

1216 views
Dec 04, 2019 at 08:38 AM

Screens Blacks Out (Stops Displaying on Minor Electricity Surges from Fridge-Freezer)

Screens Blacks Out (Stops Displaying on Minor Electricity Surges from Fridge-Freezer), but only when using HDMI connection. Happens approx. every 30 mins or so, sometimes every 15 minutes.
1441 views
Nov 16, 2019 at 08:19 AM

DVD-writer does not write music on CDs

My DVD-writer does not write audio files on CD when I try to create nusic CDs. The reverse is possible and it also plays dvds.
6133 views
Nov 13, 2019 at 01:42 AM

Keyboard issues.

I've just updated to windows 10 May update, have now completely lost functionality of shift keys.

1338 views
Oct 23, 2019 at 01:22 PM

Keyboard shift keys non-functioning, also upper case symbols (ie "@")

Hello,
After receiving the most recent Win 10 update and installing it, both shift keys have stopped working and I can't get upper case symbols.
I'm writing this on my old desktop, winxp. the Laptop in question is running Win10 having originally run on

Win7, then Win8 and now Win 10.
iVe tried rollback, updating drivers and restarting, deleting and reinstalling, checking Sticky Keys etc, also checking language layout.
I'm at my wit's end, can you help me please?
Regards,
Sue Youell

1728 views
Oct 22, 2019 at 02:31 PM

Drive error alert but the scan shows nothing

Hello,

In the menu that pops up when I hover the BoostSpeed icon in the system tray there is information that I have a drive error. I have run the standard disk scan but it doesn't show any errors on any of my drives.
Should I run a deep scan?
I have decided to bother you with this and not simply run the deep scan because I have had a number of situations with various computer equipment that could be descrived as "unlucky" and I am reluctant to do anything that isn't necesarry to my system.

Kind regards,

Konrad Wozniak
5333 views
Sep 17, 2019 at 03:09 PM

Sound not working

Sound is not playing from built in speakers. It only plays through 3.5mm jack.
1298 views
Sep 16, 2019 at 03:22 PM

Wireless not working

Hi,
I ran a cleanup of the system yesterday and it siad it would enter a new driver for me. I said OK and now the wireless is not working. I have reinstalled all files that I thought may contain the information to no avail. What can I do to rsolve this?

1493 views
Sep 12, 2019 at 10:56 PM

Time Lag with using both mouse and keyboard; Slow Computer

Can you tell me how to fix wireless mouse and keyboard lag? My computer is running slow and ran One Click Scanner, Updated all BIOS firmware, Windows 10 and Device Drivers, ran virus and malware applications, did a clean install of Windows 10, eliminated and reinstalled mouse and keyboard drivers, replaced monitor, graphics card and its driver, defragged drives, removed cloud-based backup storage, and removed non-essential processes and software.

At this point, I'm about ready to pull all my hair out. I can't seem to find the cause. The only finding has been:

BIOS and chipset behavior
________________________________________
The highest measured SM BIOS interrupt or other stall was 127 microseconds. This is considered poor behavior. Your system may have difficulty handling multimedia in real-time and may be subject to unexpected stutters and unresponsive behavior.


Ron
2424 views
Sep 11, 2019 at 08:40 PM

Restricted volume on a new hard drive

I installed a 3 TB hard dive on my desktop. I can only use 2TB with Wndows 10. How can use all of the new hard drive?
948 views
Aug 10, 2019 at 02:02 PM

Installation of Logitech Options hang indefinitely

I just bought MX ANYWHERE 2S mouse. Logitech web page insists I must have the LOGITECH OPTIONS executable to parameter the mouse. So I tried to install, but the installation does not complete.

That's it for now.

8072 views
Jul 26, 2019 at 07:34 AM

i got few problems with nmy network can u help please

hi

how are you

i need help please

i have like a lot of issues with my network ( dns - dhcp - ,,,,, etc ) a lot of them


thanks ^^
1214 views
Jul 25, 2019 at 10:17 PM

Вопрос

ноутбук медленно работает,зависает..
730 views
May 02, 2023 at 02:36 PM

cooler temperature

were I can manage coolers in my comp? and were I can see the collers speed
729 views
Oct 30, 2021 at 08:25 PM

POSSIBLE CONTRADICTION

I'm evaluation BoostSpeed and one of the ways that it will save me 3Gb of disk space is to do a Disk Defrag. My hard drive is an SSD and I thought that defragging an SSD was not advised by several well known industry experts. Please explain - Thank you!
728 views
Mar 23, 2023 at 12:11 AM

disk defrag

hi, I would like some help as disk defrag after defragmentation sometimes shows me the screen as an attachment instead of contiguous lines; I have a windows11 pro 64 bit pc and disk E is a raid-1 thanks
725 views
Sep 09, 2022 at 10:54 AM

Дефрагментация SSD

Добрый день, подскажите пожалуйста можно ли делать дефрагментацию через вкладку дефрагментация. Я подключила оптимизацю SSD, но не совсем поняла можно ли, и стоить дефрагментировать SSD. И если можно, то как часто стоит это делать.
721 views
May 10, 2022 at 09:31 PM

Condition of SSD

What does "Parameter in poor condition and requires attention' mean and how do I fix it please? Cheers, James
719 views
Apr 05, 2023 at 03:12 PM

Brightness

I haven't use my laptop in awhile and windows 11 had installed itself. This messed a lot of things up and the laptop wasn't functionng properly anymore when I tried to fix it. I gave up and did a fresh install on it back to windows 10. I downloaded and installed all the updated drivers from the ASUS website and used auslogics driver updater to make sure the rest were up to date. Now I am unable to adjust screen brightness. The option doesn't work with the FN key option nor does it appear it windows setting anywhere. I've googled many options and all it says is to update the driver which I have done repeatledly. The only thing that doesn't work on the laptop now is brightness control. It seems to swtich just fine from using the onboard cpu graphics to the dedicated gpu.

Laptop ASUS 2021 ROG Strix G17 G1713QR
718 views
Feb 27, 2023 at 04:16 AM

laptop HP all in one

De helderheid van het scherm is niet meer regelbaar
714 views
Jan 06, 2023 at 03:22 PM

Computer won't charge?

Hello! so, i have had this computer for awhile. i got it a couple of years ago, but i stopped using it for 3 years because i thought i had completely broke it. well, i am just now starting to fix my computer and getting it back to a stable state. one of the main issues i noticed with the computer is that it will not charge. i have to keep it on the charger, or it will die instantly. it is always on 0% :(. i wasn't sure if my battery was broken, a sensory was off, something was wrong with my motherboard or my charger. can you help me identify the issue? if you need information about my computer, it is a windows 10 ASUS computer and i have had it for 4 years. thank you for your time!!
711 views
Oct 21, 2021 at 01:54 AM

Windows 10 install software as admin

Request a report on what happened to my computer last year during the 12 months when it was attacked by powerful viruses and completely disabled - restore all settings, folders and data, solve device problems on (C, B)
711 views
Mar 15, 2023 at 08:51 PM

Bluetooth não conecta após usar softwares Auslogics

Olá! Após usar os produtos da Auslogics, Driver Updater e BootSpeed, não consigo conectar dispositivos via bluetooth. Há alguma configuração que possa resolver?
703 views
Nov 24, 2022 at 01:15 AM

El teclado de mi laptop no funciona

Tengo una laptop Lenovo T470 y un teclado externo Microsoft Ergonomic keyboard 4000
Compre la lic de BOOTSPEED y tambien la licencia de DRIVER UPDATER
Cuando actualizo los drivers ya no funciona ningun teclado
Esto ya me sucedio dos veces y esta es la tercera ocasion
Necesito me ayuden a resolverlo
Para redactar este correo estoy utilizando el teclado en pantalla
700 views
Oct 03, 2023 at 06:10 PM

No Sound

I performed an overnight system restore on my Lenovo Ideapad laptop. When I logged in, there was an "X" on my sound system, which translated in to missing driver. I attempted to update through Device Manager, but it came back as driver missing. How do I fix this problem?
700 views
Jul 31, 2023 at 10:53 AM

Problème fonctionnement Bluetooth

Bonjour, suite à une mise à jour de Windows (?), mon clavier Bluetooth n'est plus reconnu. Dans "paramètres", il est indiqué : installation bloquée par stratégie de groupe.
Que dois-je faire pour réutiliser mon clacier normalement ?
Merci par avance
Cordialement
696 views
Aug 31, 2023 at 10:07 AM

partition unable to delete

mysteriosly at some time this drive got extra partition. it originally had terbyte. I install seagate disc wizard, which recognized the second partition, but when I asked it to delete the partition it did not nor did it explain why not. of course when I asked windows 10 to format the drive, it only formatted the first partition (only 4gb). I want only ONE partition at this time
693 views
Jul 12, 2023 at 04:52 AM

RAM is getting full most of the time

Hi,

I have an 8GB RAM and getting full most of the time.

Is there a way or app that can auto optimize my RAM?

Looking forward to your reply.

Many thanks!

Regards,

Mark
687 views
Feb 02, 2023 at 12:54 AM

Turning on RAM optimization

How do I turn on RAM optimization with Auslogics BootSpeed 13??
684 views
Nov 08, 2022 at 10:40 PM

установить андройд 13

мой пк не видит нокиа 503- андройд самостоятельно установить не могу.прошу установить андройд 13 на нокиа 503 через ноутбоок самсунг R540 ОН ПОДКЛЮЧЕН ПО КАБЕЛЮ USB.
684 views
Oct 26, 2023 at 02:48 PM

Extremely Slow

Why is my computer even slower now then it was before I downloaded Auslogics BoostSpeed 12? I always get the following message. "High syste resources usage detected. You may experience PC slowdown."
684 views
Sep 06, 2022 at 06:02 PM

help requested

What can i do if I get message : high system resource usage detected. My computer is extremly slow and only became so over last 3 months.
679 views
Dec 11, 2023 at 01:41 PM