• Issues with installed software
410 questions

UPDATE

Hi.
When I see the mesage in my laptop: " You can upgrade" to 13.0.0.2. Visit our web page.
I go to this web and I download the file that you have there.
I install this file, but I can't have the new version.
Could you guys help me?

Thanks
789 views
Dec 11, 2022 at 04:04 PM

fail fast exception

when attempting to open Scanner, i receive the above message, but no information is given.
I have tested the scanner (epson xp 510) on another pc with no problems.
I have checked for virus, checked drivers, but no response.
951 views
Dec 08, 2022 at 02:05 PM

Angy Birds

Wie bekomme ich Hyper V auf Lenovo ThinkCentre MT-M9622-CTO
809 views
Dec 06, 2022 at 03:31 PM

programa ya instalado

Tengo instalado el software BoostSpeed 13 en mi portàtil.
Cada vez que inicio sesion aparece un mensaje dandome opcion de descargar nuevamente el programa que ya tengo actualizado.
Ruego me indiquen que ocurre.
Muchas gracias.
857 views
Dec 05, 2022 at 11:53 AM

Latest update

Latest update for boostspeed will not install. I have 13.0.0.1........ 13.0.0.2 will not install.
751 views
Nov 30, 2022 at 02:35 AM

Auslogic 13 update problem

Trying to update the new version from 13.0.0.1 to 13.0.0.2 - updater stating that Auslogic 13 is running and it will shut down program and proceed with update - this goes on and doesn't work
788 views
Nov 29, 2022 at 10:53 PM

software Auslogics

On the 24 th of november I purchased Auslogics essential tools. I had a pop up that i could receive Auslogics Bitreplica for free. I would get a code in my mail so i can register. never had the code. Can you send the code so that I can use the program?
780 views
Nov 29, 2022 at 12:50 PM

New Problem Notifiction

Now, everytime I turn on my computer, I get this notification and I don't know what the problem is.
848 views
Nov 27, 2022 at 08:25 PM

何回cleanningをおこなってもデフラグや調整項目がある

PCのクリーンアップを目指してscanを行っていますが、何回行ってもデフラグや調整項目が表示されます。
PCのどこかに、基本的な問題点があるのか心配しています。
818 views
Nov 27, 2022 at 09:49 AM

software question

Can I retrieve a program I deleted?
768 views
Nov 24, 2022 at 08:20 PM

software updates

in the last few weeks I have purchased several of Auslogics software programs. Since I began using the software, 3 of the programs have been updated with an additional cost. When I originally subscribed to the software I did not expect to have to pay for updates
only after a yearly subscription and the a possible update of the price.Although I have found the software to be good, the prices are somewhat higher than other products on the market such as CCleaner, Malwarebytes and F Secure which I also use with fixed prices for a yearly subscripton withou additional costs for updates. I WILL NOT BE RENEWING THE SOFTWARE AFTER THE ALLOCATED PERIOD BECAUSE MY FEELING IS THAT THE TOTAL PACKAGE YOU PROVIDE IS NOT VALUE FOR THE COST INVOLVED.
PLEASE RESPOND TO MY COMMENTS AS ABOVE. I ALSO APPRECIATE THAT AUSLOGICS SOFTWARE ALLOWS INCREASED MANAGEMENT OF MY WINDOWS 10 PC , HOWEVER I AM NOT CONVINCED THE EXTRA COST IS WARRANTED.

REGARDS, D BOHEMIA

Content hidden to protect privacy

723 views
Nov 22, 2022 at 12:40 PM

Unable to Install the new Auslogic Boostspeed 13.0.0.1 update

Hi

I have downloaded and installed the Boostspeed update (13.0.0.1), but the installed virsion indicated by the Help>About shows 13.0.0.0

I need further instructions to properly install the new update.
1024 views
Nov 16, 2022 at 04:24 AM

Games

Ohh Subcatagory ..culdnt select SoF2 for you ..i deleted it out of.. mm :) anger ..agin 2-3years in a row Ok, my msg -> Yes.. Hello! Mm i wanted to ask how come its harder to play older games on a newer stuff.. W8 not play just run the "damn" thing :) Why so hard.. Oh and thta password to get to here ..i forgot it allready ..ill create a new one next time But yes the games ..old .."old" games ..i did everything.. whell.. i dieled it doen to win7 .. should i gone xp? I just deleted ..evcerything But io loved that game SoF2.. Oh since your here ..can you tell me the difference betwean BoostSpeed13 and Essentials ..Thank you , Regards Mitja
929 views
Nov 14, 2022 at 11:46 AM

Asus boost speed 13 upgrade

I am the Ceo of 4 companies in south africa you can look up mark webb ceo south africa on linkadin I have been using your amazing product for many years please refer to my account the reason i am writing to you is i find the way you go about bringing out boostspeed 13 then giving me a discount is in my opionion not the best way to keep customers comming back

i have +- 180 days left in 12 you bring out 13 and offer me a discount to me this is not right i paid for 12 i still have 180 days left what i feel you should of done rather was to allow me to upgrade free to 13 but only keep 180 days when it expires guess what i will buy a new 13 license

or how about you look at each person account to see how long they have supported your product and then give them a low low upgrade price my price in south afdrican rands is +- 360 rand i have refered numerous employees to use your product because i can stand behind it knowing how good it is

Mark Webb
CEO
Flexibreaks holidya and travel club
0828515607
725 views
Nov 10, 2022 at 05:04 AM

uninstall

How can I uninstall McAfee TechMate
1057 views
Nov 07, 2022 at 06:22 PM

How to stop Opera assistant

How do I turn off Opera assistant?
786 views
Nov 04, 2022 at 03:00 PM

BoostSpeed13 更新インストール

 ご担当者様
現在 BoostSpeed_12 使用中です。 _13 アップデートの購入続きを完了しました。 手順書に従う中で "ヘルプ" のプルダウン内に "レジスト"記述が無く、バージョンアップできない。正確な手順書をお送りください。
700 views
Nov 04, 2022 at 02:42 AM

Fragmentação de SSD

Meu Auslogics BoostSpeed 12, não está identificando meu SSD Patriot 480G.
822 views
Oct 29, 2022 at 06:03 AM

System Tray Icon Never Loads

I recently purchased Auslogics BoostSpeed 12 and I’m running it on Windows 10 VM, the user is a Standard user without any Administrative Privileges. This brings me to the question! Can this Standard user turn on the computer and BoostSpeed 12 loads and runs automatically including scheduled maintenance?
It looks as though all is fine until I restart the computer however, it’s not, the system tray icon never loads until I start the application manually, and before it loads an administrative Password is required. Is this normal and If so is there a workaround?
781 views
Oct 28, 2022 at 09:51 PM

Unable to open any image file via photos

I am getting an error when i am double clicking an image file, which normally used to open with "photos" app.

The error is "No such interface supported"

780 views
Oct 27, 2022 at 02:32 PM

startupmanager

I got an errormessage from startupmanager.exe with a bug-report, see attachment. What to do about it?

I left my laptop idle for a few hours. When I returned this errormessage was in front.
The following applications were open: Excel, Wordpad, Windows Explorer, Chrome, Firefox, WhatsApp, FileZilla.
544 views
Jan 24, 2024 at 10:30 AM

Программа не зпускаеся

Отсутствует какой-то файл
540 views
Dec 30, 2023 at 03:40 AM

Auslogics BoostSpeed13

Why can I not remove any brower add-ons (FF, Chrome) through the internet Optimizer? It shows the add-ons but says a setting or synchronization is preventing the process?

Thanks in advance - Scott
539 views
Feb 08, 2024 at 04:42 AM

100 % disc

my disc is at 100% still after i reset everything and updated to windows 11, help.
538 views
Jan 05, 2024 at 03:35 AM

Google Chrome

je n'arrive plus a faire des recherches sur Chrome c'est très embetant
538 views
Jan 26, 2024 at 11:25 AM

Explorer.EXE error code\ taskbar

About a week ago that code popped up with this text attached to it." The system had detected and overrun of slack based buffer in this application." Since then my taskbar has totally disappeared. I looked online and found some fixes, I've tried about 30 of them now and nothing works.. I've gone into the control panel to open the taskbar directly, it will not open.
537 views
Feb 11, 2024 at 06:55 AM

file recovery

I`ve recently done a deep scan with boost speed 13 which resulted in me losing all my download files from the users file. I`ve tried recovery several times using different restore points without any success. I ran advanced recovery software which tells me they have to be saved to another location. Selected drive D but still don`t see them. Is there any way i can recover my downloads with boost speed 13. ?
536 views
Apr 30, 2024 at 03:47 AM

Pro but not Pro

Your BoostSpeed 13 software recognises I'm a Pro user on Windows 10 (my activation key comes up when I try to regitster). Why would I try to register if I'm already registered? Because the software refuses to recognise my Pro status for several of its features, such as automatic scanning. When I click the checkbox to open the features a dialogue box pops up telling me to buy Pro... even as it's displaying my license key! Really annoying.
533 views
Dec 27, 2023 at 09:01 PM

SSD Optimize

How do I optimize SSD
533 views
Jun 18, 2024 at 06:58 AM

Gostaria de ter

Bom dia!

É possível que a AUSLOGICS adicione ao BoostSpeed algo como o Partition Master, algo que ajude a solucionar problemas mais profundos nos HDDs?
528 views
Jan 17, 2024 at 02:57 PM

Proper Clean Up steps for Auslogics BoostSpeed13

Is there / what is the proper order in which to use the many tools for optimization and clean up with Boost13?

Any why is BoostSpeed13 not listed in software subcategory?

Thanks in advance - Scott
526 views
Feb 08, 2024 at 04:39 AM

Server

Ich komme nicht mehr auf mein altes E-Mail Konto, keine verbindung mit dem Server.
526 views
May 09, 2024 at 09:26 AM

Problem mit dem Optimieren in Disk Defrag 11

Ich habe eine Festplattenpartition, in der die Files über den gesamten Bereich verstreut sind, mit großen Lücken dazwischen. Bei Benutzung der Option "Defragmentieren und Optimieren" in der bei Auslogics gekauften Version Disk Defrag 11 steht der Rechner praktisch. Die Optimierung eines einzelnen kleinen Files dauert Minuten. Die Defragmentierung dagegen läuft normal. Da ich die Kaufversion wegen der Optimierungsoption erworben habe, bitte ich um eine Antwort, wie dieser Fehler beseitigt werden kann.
Ich benutze Windows 10, 64 bit.
522 views
Apr 30, 2024 at 01:35 PM

remarque

je ne sais pas si la question est déjà posée ou non, mais voilà ma question.

Je crois que ce sera plus rapide pour l'utilisateur si vous ajoutez un champ de recherche sur le tableau de bord (dashboard) pour acceder plus rapidement à un sous menu du logiciel.
Merci d'avance pour votre réponse.
Mes salutations.
516 views
Apr 27, 2024 at 10:55 AM

taskbar\system errors\explorer.exe\overrun in slack based buffer

Since my first question my problem is getting worse. Now I'm unable to open the control panel the shortcut on my desktop disappeared as I tried to open it. Troubleshooter samething. I cant get a lot of things to open anymore. Cant contact Dell, Microsoft, boost speed 13 still works, but for how long? Please help me before I chuck this thing in the garbage
512 views
Feb 12, 2024 at 08:11 AM

indexação é apagada

Qual a chave que devo desmarcar na hora que faço a limpeza fina do windows com o Bootspeed 13 ? Pois sempre que faço uma limpeza fina profunda eu perco a indexação de arquivos e sou obrigado a dar o comando pra re- indexar, não só os arquivos com0o tambem a indexaçaõ do Outlook. O que acaba me obrigando a comandar uma nova indezação e isso demora muito.
fbaiao@netfb.com.br
496 views
Feb 08, 2024 at 03:39 PM

Adding Subtitle to Movie

I have a mp4 video (movie) file and the corresponding srt (Chinese) subtitle. I want to add the substitle to the movie and save it with the subtitle either selectable (on/off) or permanently embedded. I have tried to follow procedure numerous times but I am missing or misunderstanding something. How do I do it?
495 views
Jan 17, 2024 at 11:30 PM

Remove from PC

I downloaded this program (360 Total Security) by mistake and now I can't remove it. It is hidden and Boostspeed can't find the file location.
472 views
Jun 14, 2024 at 06:17 AM

defrag

why does it take up to 10 maybe 12 minutes before it shos what file it is scanning in defrag and even after scanning then recanning again it takes soo long
455 views
Jun 12, 2024 at 05:53 PM

Use of optimizing tool

Greetings
I have a aquestion the Optimization tool I notice that when you click on it a bunch of sine wave patterns show up. Well what is the meaning of all this and how do I use it?
442 views
Jun 15, 2024 at 02:26 AM