• Issues with installed software
410 questions

UPDATE

Hi.
When I see the mesage in my laptop: " You can upgrade" to 13.0.0.2. Visit our web page.
I go to this web and I download the file that you have there.
I install this file, but I can't have the new version.
Could you guys help me?

Thanks
788 views
Dec 11, 2022 at 04:04 PM

fail fast exception

when attempting to open Scanner, i receive the above message, but no information is given.
I have tested the scanner (epson xp 510) on another pc with no problems.
I have checked for virus, checked drivers, but no response.
951 views
Dec 08, 2022 at 02:05 PM

Angy Birds

Wie bekomme ich Hyper V auf Lenovo ThinkCentre MT-M9622-CTO
809 views
Dec 06, 2022 at 03:31 PM

programa ya instalado

Tengo instalado el software BoostSpeed 13 en mi portàtil.
Cada vez que inicio sesion aparece un mensaje dandome opcion de descargar nuevamente el programa que ya tengo actualizado.
Ruego me indiquen que ocurre.
Muchas gracias.
856 views
Dec 05, 2022 at 11:53 AM

Latest update

Latest update for boostspeed will not install. I have 13.0.0.1........ 13.0.0.2 will not install.
751 views
Nov 30, 2022 at 02:35 AM

Auslogic 13 update problem

Trying to update the new version from 13.0.0.1 to 13.0.0.2 - updater stating that Auslogic 13 is running and it will shut down program and proceed with update - this goes on and doesn't work
786 views
Nov 29, 2022 at 10:53 PM

software Auslogics

On the 24 th of november I purchased Auslogics essential tools. I had a pop up that i could receive Auslogics Bitreplica for free. I would get a code in my mail so i can register. never had the code. Can you send the code so that I can use the program?
780 views
Nov 29, 2022 at 12:50 PM

New Problem Notifiction

Now, everytime I turn on my computer, I get this notification and I don't know what the problem is.
848 views
Nov 27, 2022 at 08:25 PM

何回cleanningをおこなってもデフラグや調整項目がある

PCのクリーンアップを目指してscanを行っていますが、何回行ってもデフラグや調整項目が表示されます。
PCのどこかに、基本的な問題点があるのか心配しています。
818 views
Nov 27, 2022 at 09:49 AM

software question

Can I retrieve a program I deleted?
768 views
Nov 24, 2022 at 08:20 PM

software updates

in the last few weeks I have purchased several of Auslogics software programs. Since I began using the software, 3 of the programs have been updated with an additional cost. When I originally subscribed to the software I did not expect to have to pay for updates
only after a yearly subscription and the a possible update of the price.Although I have found the software to be good, the prices are somewhat higher than other products on the market such as CCleaner, Malwarebytes and F Secure which I also use with fixed prices for a yearly subscripton withou additional costs for updates. I WILL NOT BE RENEWING THE SOFTWARE AFTER THE ALLOCATED PERIOD BECAUSE MY FEELING IS THAT THE TOTAL PACKAGE YOU PROVIDE IS NOT VALUE FOR THE COST INVOLVED.
PLEASE RESPOND TO MY COMMENTS AS ABOVE. I ALSO APPRECIATE THAT AUSLOGICS SOFTWARE ALLOWS INCREASED MANAGEMENT OF MY WINDOWS 10 PC , HOWEVER I AM NOT CONVINCED THE EXTRA COST IS WARRANTED.

REGARDS, D BOHEMIA

Content hidden to protect privacy

722 views
Nov 22, 2022 at 12:40 PM

Unable to Install the new Auslogic Boostspeed 13.0.0.1 update

Hi

I have downloaded and installed the Boostspeed update (13.0.0.1), but the installed virsion indicated by the Help>About shows 13.0.0.0

I need further instructions to properly install the new update.
1023 views
Nov 16, 2022 at 04:24 AM

Games

Ohh Subcatagory ..culdnt select SoF2 for you ..i deleted it out of.. mm :) anger ..agin 2-3years in a row Ok, my msg -> Yes.. Hello! Mm i wanted to ask how come its harder to play older games on a newer stuff.. W8 not play just run the "damn" thing :) Why so hard.. Oh and thta password to get to here ..i forgot it allready ..ill create a new one next time But yes the games ..old .."old" games ..i did everything.. whell.. i dieled it doen to win7 .. should i gone xp? I just deleted ..evcerything But io loved that game SoF2.. Oh since your here ..can you tell me the difference betwean BoostSpeed13 and Essentials ..Thank you , Regards Mitja
928 views
Nov 14, 2022 at 11:46 AM

Asus boost speed 13 upgrade

I am the Ceo of 4 companies in south africa you can look up mark webb ceo south africa on linkadin I have been using your amazing product for many years please refer to my account the reason i am writing to you is i find the way you go about bringing out boostspeed 13 then giving me a discount is in my opionion not the best way to keep customers comming back

i have +- 180 days left in 12 you bring out 13 and offer me a discount to me this is not right i paid for 12 i still have 180 days left what i feel you should of done rather was to allow me to upgrade free to 13 but only keep 180 days when it expires guess what i will buy a new 13 license

or how about you look at each person account to see how long they have supported your product and then give them a low low upgrade price my price in south afdrican rands is +- 360 rand i have refered numerous employees to use your product because i can stand behind it knowing how good it is

Mark Webb
CEO
Flexibreaks holidya and travel club
0828515607
725 views
Nov 10, 2022 at 05:04 AM

uninstall

How can I uninstall McAfee TechMate
1057 views
Nov 07, 2022 at 06:22 PM

How to stop Opera assistant

How do I turn off Opera assistant?
785 views
Nov 04, 2022 at 03:00 PM

BoostSpeed13 更新インストール

 ご担当者様
現在 BoostSpeed_12 使用中です。 _13 アップデートの購入続きを完了しました。 手順書に従う中で "ヘルプ" のプルダウン内に "レジスト"記述が無く、バージョンアップできない。正確な手順書をお送りください。
699 views
Nov 04, 2022 at 02:42 AM

Fragmentação de SSD

Meu Auslogics BoostSpeed 12, não está identificando meu SSD Patriot 480G.
821 views
Oct 29, 2022 at 06:03 AM

System Tray Icon Never Loads

I recently purchased Auslogics BoostSpeed 12 and I’m running it on Windows 10 VM, the user is a Standard user without any Administrative Privileges. This brings me to the question! Can this Standard user turn on the computer and BoostSpeed 12 loads and runs automatically including scheduled maintenance?
It looks as though all is fine until I restart the computer however, it’s not, the system tray icon never loads until I start the application manually, and before it loads an administrative Password is required. Is this normal and If so is there a workaround?
781 views
Oct 28, 2022 at 09:51 PM

Unable to open any image file via photos

I am getting an error when i am double clicking an image file, which normally used to open with "photos" app.

The error is "No such interface supported"

779 views
Oct 27, 2022 at 02:32 PM

Notifacations

Can we stop the nag notifacations?
I do not need constant reminders that I have 3 questions, now 2. Stop it.
995 views
Nov 23, 2021 at 04:47 AM

Outlook not closing correctly

I have MS 365.
Brand new machine hi end
When I close Outlook it does close OK
But when I reopen in morning I always get message it did not close correctly "Something stopped it form closing" Do I want to restore to previuos". I click yes and it opens
Any ideas. It was reinstalled

Thanx
992 views
Feb 22, 2022 at 08:27 PM

Making best use of the high system resource usage detected warning

Boostspeed regularly gives me a warning message, "high system resource usage detected." What should I do to most usefully take advantage of this warning?
991 views
Jan 10, 2022 at 03:20 PM

Not able to install an upgrade for Boostspeed 12.2.0.0

I am unable to install the upgrade for Boostspeed 12..2.0.0 to 12.2.0.1
After completion of the upgrade software, the Help box remains showing my Version as 12.2.0.0

988 views
Jan 27, 2022 at 03:38 PM

Green Buttons asking to activate pro version

I have the Pro Version. When I click on Help/About the window confirms that. Why to I have a green button on every screen asking me to activate the Pro Version. I even hit the button and it confirms I have the Pro and the green buttons persist. Help.
985 views
Feb 01, 2022 at 12:42 AM

DRIVER UPDATER REFUSES TO CONNECT

Any idea as to why this is happening? I have registered the program in the WIN firewall, but no success. All other Auslogics software is working without a hitch.
Thanks for your help!
James
981 views
Sep 07, 2023 at 07:29 PM

windows 10

Hi, when cleaning up windows 10 by using boostspeed 12, it deletes all my downloaded files and videos ! how to resolve or avoid this ??? Thanks in advance
L Lantveld
979 views
Nov 18, 2021 at 01:26 PM

Application will not recognize Pro version

Hi there,

I have an active license key and discovered today that the app reverted to the free version. I put in my license key and it notes activation to be successful, however still runs as the free version.

To note: I have been unable to access the app itself without having to go into the administrator Windows account, which is a new finding since today as well. Not sure if that's related.

Any help would be great. Thanks.
John
978 views
Jan 23, 2022 at 05:18 PM

activation

it is not possible to activate this application with this key

Content hidden to protect privacy

973 views
Jan 23, 2022 at 07:49 PM

SSD optimization

Hello
I am using SSDs optimization for my SSD drive but I found out on the internet and youtube that I should not defragment my SSD, just let window trim does the work. I would like to know if Auslogic do any good for SSD and is it gonna insert extra "write" to my SSD? If it is the case I would rather use Window trim since I saw SSD optimization also do defragment task when I optimize with Auslogic Bootspeed 12
Best
972 views
Oct 22, 2021 at 03:43 PM

blocked

I now get a this app has been blocked for your protection

using my shortcut for disk defragmenter pro
971 views
Jan 21, 2022 at 05:40 AM

Integrator.exe wird blockiert

Beim Versuch, Boost Speed von der Taskleiste aus zu öffnen, erscheint folgende Mitteilung:
"Diese App wurde aus Sicherheitsgründen blockiert.
Ein Administrator hat die Ausführung dieser App blockiert
Weitere Informationen erhalten Sie vom Administrator.
Integrator.exe"
Ich bin selbst der Administrator meines Systems, sehe aber keine Möglichkeit, den Fehler zu beheben.
Bitte helfen Sie mir.
971 views
Jan 24, 2022 at 10:35 PM

Gah. Cannot access Report

I have not been able to view any of the reports in the Auslogics software. I just get a blank window in Foxfire.
970 views
Dec 13, 2021 at 06:38 PM

recovery of duplicate files accidentaly removed

I have removed duplicate files using the software, unfortunately i lost many RAW files of the photographs instead of JPEG versions of the RAW files, I wish to recover my raw files which was deleted first from the hard drive into the recycle bin and removed from there, the RAW files are Nikon NEF files. I am enclsong the JPEG of the RAW file which was deleted, many other RAW files were also lost accidentally ,
967 views
Sep 26, 2021 at 05:35 PM

Register errors

I just purchased BoostSpeed 12 and installed, but errords pop when I try to enter my license key. I'm going to attempt to uninstall and reinstall in the meantime.
966 views
Jan 01, 2022 at 12:38 AM

Bootspeed pro

I own a copy of Bootdspeed Pro. I cannot delete the Google cookies from Protect browser.
Help.

Dr. Brian Casey
965 views
Dec 17, 2022 at 01:22 AM

Clearing Privacy History issues

Every day, I start the day, running Advanced System Care, then Glary Utilities, then WiseCare 365, then Auslogics Bootspeed 13, the I reboot and then run ASC again. I have been doing this now, daily, for over 3 years (updating as they are made public). 1st run of ASC... I find privacy issues and then delete them. With Glary's... I run (in Advanced) their "Erase history" under "Privacy" multiple times until I get "Zero" issues found (sometimes up to 15 times to get a zero response). Then I run WiseCare, multipl times (usually around 6 times (main page) and then Under "System Cleaner" I usually only run each section once... sometimes though I run the "Advanced Cleaner" a few times, each time returning a different number of files found and cleaned... but never getting a "zero" found result. NEXT is Auslogics Bootspeed 13 (AB13) I run the main screen, cure the findings... and then I run the "privacy" scan again... and I have done this up to 30 times in a row. The important thing hereis... each time returns a number of files found that is different than the previous time AND there is no pattern to the numbers returned either!

Looking at the past, the Neuroquila virus (circa around 1995) was the first (as far as I know) "polymorphing" virus. It created a "sacrificial virus" to "feed" any existing antivirus program on a machine so that while the antivirus was repairing the created virus the real virus could then attack the antivirus, making it, in the future, always retrun a "no virus found" message to the user. Next, as I recall... comes the concept of "nesting" where when you remove one thing another is created as that one is eliminated.

the above are just 2 examples of why I could be getting the results, daily, that I get BUT... I have stopped these programs after just doing an initial run of each and I have, many, many times stopped them short of doing an all out cleaning and I have done many "all out cleanings" (where I run each program multiple times) and there is a large difference in my end performance of the machine. PS... I do this on all 3 of the machines I have running and NO... I am not making money with my computers... I am a 71 year old man who's retired and od this for cheap thrills and to prove I haven't yet lost my sanity... thank you very much.

Sooooo.... I'd like to buy your program... but only if there's a component in it that let's me state how many times each component within it will run before it stops running.... cause sitting here and re-running these programs for over an hour everyday... just to keep my computer operating at a decent speed (2-I.7... 16 GB Mem, 500 GB SSD, 1- I.5 ... 16GB Mem, 500 GB SSD).

What I want is something I can configure to run multiple passes of the different compnents within your software so I can set it and then go do something else while it scours, re-scourts and rescours again as many times as I want it to.

Cool?
964 views
Apr 24, 2023 at 01:11 PM

optimize put topaz studio into reccle bin

recycle bin is getting ful ans auslogics wants to empty it. How to I get topas=z back
962 views
Mar 19, 2022 at 05:32 PM

Notifications

I use Bitdefender VPN for anonomous web usage on my Windows 10 desktop computer. I connect to the internet using a USB wifi adapter. Last week the program updated. Now everytime I connect I get a message from BoostSpeed 12 about an attempt to change DNS detected. The next line states- Adapter:TAP Windows Adapter v9. The next line states-Value: 198.51.100.1
How do I stop getting this particular notification without stopping all notifications?

Thanks
T. Kinstler
mitland@aim.com
960 views
Jun 15, 2022 at 08:48 PM

Intrigrator problem

How to I correct the Intigrator.exe login problem?
960 views
Feb 18, 2022 at 07:50 AM