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1467 questions

Paid for BoostSpeed but have not received the activation code

Hello, I paid for your pro version via paypal yesterday but have not receivedan activation code. I could possibly have given a wrong e-mail address.
Name is David Jamieson and e-mail should be *********** although I sometimes use ************ 
Can you please check what is wrong? I will have to contact paypal to stop payment if I don't get a quick answer. Thanks in advance, David JAMIESON

1700 views
Jul 15, 2019 at 04:06 AM

Screen blacks out when using HDMI connection

Screens Blacks Out (Stops Displaying on Minor Electricity Surges from Fridge-Freezer), but only when using HDMI connection. Happens approx. every 30 mins or so, sometimes every 15 minutes.

2272 views
Nov 19, 2019 at 01:44 PM

High System Resource usage causes Chrome Browser freezing.

I know Chrome is a resource hog but how can I control system resources to mitigate this? My HP ENVY laptop has 16 GB of RAM.

2046 views
Sep 04, 2020 at 11:55 AM

Does defragging shorten SSD lifetime?

I use a Dell Latitude with an SSD drive. I note that some people recommended that the SSD should not be defragged as it can cause unnecessary wear and tear which will reduce its life span. Every time I run Boot speed it attempts to defrag the SSD. Two questions – (1) Does it really shorten the life of a SSD if it is defragged on a regular basis and (2) If I chose not to defrag how I stop this from happening other than every time manually untick the defrag box prior to hitting the “resolve all” button.
Many thanks in advance for your response.

2273 views
Feb 01, 2021 at 12:14 PM
Auslogics BoostSpeed
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A full toolkit to clean out junk, fix issues, repair, and tweak your system to give your PC a performance boost—no tech skills needed.

Unable to download standard apps like calculator etc

I am using Windows 10 Pro Version 20H2 OS build 19042.964. recently some of the basic windows apps like Caculator, Calendar etc are not working in my system. Windows Defender firewall is also not running. Any solutions please advice.

2338 views
May 07, 2021 at 09:42 AM

Deleted itunes library by accident

By an accidident I deleted my itune library. I thougt I could delete unused files, but the lkbrary was suddenly gone,,, How can I restore?

1937 views
Aug 23, 2021 at 04:13 PM

Scan OneDrive files with duplicate file finder

Is there a way i can add my one drive files in to be scanned by the duplicate file finder tool? as 90% of my files/ photos are saved on one drive amd when it scans it doesnt scan it.

2115 views
Feb 08, 2022 at 02:33 PM

Errors 0x80070091 and 0x8007016a

Can the pro version of Auslagics find and repair the cause of errors 0x80070091 and 0x8007016a?

1547 views
Oct 24, 2022 at 03:52 PM

Fix chrome videos not playing

my chrome video is not working

1655 views
Apr 18, 2023 at 01:35 PM

RECOVERY OF WIPED IPHONE 14 PRO (NO BACKUP)

Hello, I have an iPhone 14 pro and by accident, I remotely wiped the phone trough "find my app". My question for you is whether this software can recover the extremely valuable data from the phone or any other available software you suggest? The phone is password-locked as lost and hasn't been switched on since the wipe happened.
Looking forward to hearing from you.

Best wishes
Nikola

1524 views
Nov 18, 2024 at 01:25 PM

BoostSpeed disabled location services

I think boostspeed has switched off locations services. I want them swtiched on. how do i amend this.

540 views
Aug 18, 2025 at 09:01 AM

Dashboard popup

Hello,

I have asked this question before and the help I got didn't help one bit.

The Dashboard keeps popping up at the most inconveniant times to the point of be annoying.
When the Dashboard pops up everything stops until I acknowledge it or close it.
It always pops up while I'm gaming, while working with photos, reading my e-mail, and even while I'm working with my annimation programs and interfears with anything else to the point I'm beginning to think you created a virus program.
This has got to stop.
The other previous versions never did this and Im not the only one having the same problem.
I have several friends and family members I talked into buying this program who are having the same problem with theirs also.
Thats Seven (7) people besides me who are about to ask for refunds if we can't stop the Dashboard popups.
I have tried everything I could find from unchecking notices to automatic maintinance and the popups still continue.
Even the suggestions you gave me didn't help stop the pops.

Our 60 days is coming up on the 17th of this month for asking for our refunds.
Help us or refund us.

Thanks again, I think,
Stephen M.

2666 views
Jun 09, 2020 at 10:53 AM
Auslogics Driver Updater
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A one-click solution to find outdated drivers, install the latest versions, and solve display, sound, and device glitches to keep your machine working smoothly.

system is slow and everything keeps crashing

the system is too damn slow, everythin keeps crashing and all tha stuff... yesterday i encountered a disk read error
plz help.. i had also bought/registered em auslogics driver installer but it kept on crashing and last hour an error came up saying some f***in file was missing and shit.I DIDNT EVEN TOUCH ANYTHIN. i hav avg anti antivirus (thot) and kaspersky tdss killerso yeaa i ran a deep scan and a root kit scan but alas no virus was found either. SO PLZZ HELPP my ames keeeeeep on crashing and stuff
whenever i open somethin well, it only stays 'opened' for like a min or half and then my whole system freezes. i had earlier enabled that whenever there gonna be critical error, bootspeed's gonna restart my system and stuff
SO THAT MEANS WELL IF MY SYSTEM KEEPS ON RESTARTING ON ITS OWN THEN IT EXPERIENCING SOME CRITICAL ERRORS
plz helpp i hv had enough of this shit plzzzz !
i cant even add a file cos my system keeps hangin so i cant even snap a screenshot
plzzz devs help plzz

2500 views
Sep 08, 2020 at 06:00 AM

Itunes Backup Files deleted by BoostSpeed

I guess Itnues backup file deleted with software traces in protect menu. Please check this problem.

1952 views
May 07, 2021 at 07:59 PM

How to fix periodic loss of sound for 1 second ?

At first I want sincerely поблагодаритьВас for the remarkable Auslogics BoostSpeed 12 program. The computer has significantly increased performance both in working applications and in games. You're just masters of your business. So I decided to address you with my problem.
Periodic loss of sound for 1 second in the processor power supply mode "balanced," "high performance." In the "energy saving" mode, this is not! Is it possible to solve this problem? The drivers are fresh, so is Windows.
Respect, Yuri.

2123 views
Aug 26, 2021 at 01:37 PM

Программа не запускается (Acrobat Reader)

Отсутствует какой-то файл

1585 views
Jan 03, 2024 at 12:26 PM

How to disable background apps/processes with BoostSpeed

is there a way to disable background process with auslogics boostspeed 13

1459 views
Jun 11, 2024 at 10:06 AM

récupérer les mots de passe du navigateur

Bjr,
comment récuperer mes mots de passe apres netoyage du navigateur?

Merci

439 views
Aug 20, 2025 at 09:59 AM

Upgrading to a new version of BoostSpeed when previous license is still active

My version of 10 expires in December 2019. Do I have take out new contract and forget about balance on version 100>>
Otherwise I have to keep version 10 until december and then switch???
regards
Eddie
Auslogics BoostSpeed 10
XXXXX-25AX7-GEWGG-9J4AA-XXXXX - expires december 2019

1903 views
Jul 16, 2019 at 06:54 AM

Pop-Up Product Sales Window

Hi-

I just recently purchased your Bootspeed system--which is great and full of great features that I typically have to buy many programs to do. I keep getting an ad pop-up to buy your other products and when I check off DON'T SHOW AGAIN, it just does that. It's annoying and a turn off..

Thanks,

Steven

1982 views
Mar 10, 2020 at 09:59 AM