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Windows-related issues
Files and Folders Issues130Default Application Issues96Performance Issues91Other Issues80BSOD and Drivers Issues55Windows Installation and Update44Windows Settings Issues37Bluetooth Connectivity Issues29Battery Issues15Sound Issues13Start Menu Issues12Microsoft Edge Issues12Screen Issues11Windows Activation11Internet Browsing Issues11Microsoft Office Issues11Privacy Issues11Microsoft Store Issues10Windows Backup Issues10Network Issues9Windows Defender Issues9Cortana Issues9Installed Antiviruses Issues8DVD and CD playback Issues5Search Engines Issues2Video Issues2Virtual Desktops Issues2TouchPad Problems1Windows OneDrive Issues1
Device-related issues
HDD and SSD Issues75Sound Issues50Keyboard and Mouse Issues26Display Issues25Network Adapters Issues21Printer, Scanner and Fax Issues14Video Adapters Issues13USB Issues12WebCams Issues5DVD and CD Issues3
Issues with installed software
Google Chrome18Microsoft Edge6Malwarebytes5Acronis4AMD Software4Word4AOL Desktop Gold3CCleaner3Cortana3Fences3GeForce Experience3OneDrive3Thunderbird3Zoom3
Issues with Auslogics software
BoostSpeed239Disk Defrag26Driver Updater12Duplicate File Finder9Registry Cleaner7Anti-Malware5Windows Slimmer5File Recovery2BitReplica1

Files and Folders Issues

130 questions
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Windows-related issues / Files and Folders Issues

Иконка

Почему иконка стала оранжевым

1 answer
1163 views
Feb 12, 2025 at 01:47 PM
Windows-related issues / Files and Folders Issues

Orphaned Print Spooler Files

I have two Dymo Turbo 450 label printers. A recent Windows 10 update caused them to print blank labels. Dymo wrote new software to address the issue. When I installed the new software, my printers stopped working entirely. I blamed the new software and tried innumerable ways to fix the issue to no avail. What it turned out to be was a couple of orphaned files in their print spooler folder. I stopped the spooler, deleted the files, restarted the spooler, and all works well. Can you add that item to your software, i.e. check and remove orphaned files in the print spooler folders?
1 answer
1155 views
Feb 12, 2025 at 01:47 PM
Windows-related issues / Files and Folders Issues

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
1 answer
1143 views
Feb 12, 2025 at 01:47 PM
Windows-related issues / Files and Folders Issues

No photo thumbnails

All my picture files used to disply thumbnails, now just icons.
How do I restore?
1 answer
1141 views
Feb 12, 2025 at 01:47 PM
Windows-related issues / Files and Folders Issues

My Documents folder

Can I move the "My Documents" Folder to another location/drive?

1 answer
1138 views
Feb 12, 2025 at 01:47 PM
Windows-related issues / Files and Folders Issues

Is it safe to delete software's registry keys ?

Hi,

I tried to uninstall a software, but that doesn't seem to have gone well.
It is 4k video downloader.

Reinstalling doesn't work because I get the message that it is still there on my PC.

Now I have downloaded your software and when I search for keys of this 4k software, I get a list of almost 500 keys, see photo.

When I check, when I stand on it with the cursor, it all shows 4k.

Now my question is, is this safe to remove?

Thanks in advance for your cooperation.

Yours sincerely

John de Vries

Content hidden to protect privacy

1 answer
1133 views
Feb 12, 2025 at 01:47 PM
Windows-related issues / Files and Folders Issues

Notification for "Safe to Reove"

safe to remove notification does not come on screen when usb devices are removed?
3 answers
1127 views
Feb 12, 2025 at 01:47 PM
Windows-related issues / Files and Folders Issues

computer desktop icon not working properly

after changing the icon of the desktop basket, the view of the basket stopped changing. How to fix ... The icon was downloaded from the Internet and I like it (I don't want to delete it)!
2 answers
1127 views
Feb 12, 2025 at 01:47 PM
Windows-related issues / Files and Folders Issues

Missing files, Cannot restart

Restart hangs, so window will not update
1 answer
1125 views
Feb 12, 2025 at 01:47 PM
Windows-related issues / Files and Folders Issues

full C drive

A problem with a small space on the C disk. How else to free up space on the C disk? Which program files can I transfer to an external disk and make win 10 work without problems?
1 answer
1122 views
Feb 12, 2025 at 01:47 PM
Windows-related issues / Files and Folders Issues

Keep document lists

How can I keep my document lists?

These disappear from my Start/Documents list and the list in each program (Word, Excel).

I have searched and searched and can't find this referenced.

Thank you.

John Zwolanek
Deforest, Wisconsin, USA

5 answers
1108 views
Feb 12, 2025 at 01:47 PM
Windows-related issues / Files and Folders Issues

Recover deleted files

I stupidly deleted files from my Seagate backup, OneDrive, and computer. How can I get them back? I have tried Recuva but it does not work. The Windows Recovery does not work. Any suggestions particularly any software that really works?

Thanks,
Srbuckeye
1 answer
1103 views
Feb 12, 2025 at 01:47 PM
Windows-related issues / Files and Folders Issues

can not download .exe file

Everytime I try to download the newsest version of BootSpeed, my laptop saves it as an Adobe PDF file and will not open/install. Will completely removing the BootSpeed app and then downloading the newest version work around my problem?
2 answers
1098 views
Feb 12, 2025 at 01:47 PM
Windows-related issues / Files and Folders Issues

empty folder cleaner

Is it ok to delete the files listed after running the cleaner?
1 answer
1097 views
Feb 12, 2025 at 01:47 PM
Windows-related issues / Files and Folders Issues

Файл не позволяет мне разделить диск

Я хотел разделить свой ссд на часть для виндоус и для игр, но я не могу потому что мне мешает только один файл. У него нет расположения и удалить я его тоже не могу

1 answer
1094 views
Feb 12, 2025 at 01:47 PM
Windows-related issues / Files and Folders Issues

Retrieving purged files

How do I retrieve discared files for a particular date. I have hundreds of discarded files but only need those for a single date.
1 answer
1086 views
Feb 12, 2025 at 01:47 PM
Windows-related issues / Files and Folders Issues

Clicking one folder activates all other folders

everytime i Click ON ONE FOLDER tO OPEN All OTHER FoldERS are activatED. thE uSUAl ANSWER oN GOOGLE iNVOLVING EXPLORER FILE OPTIONS DOES NOT WORK. also as you can see the shift key doesn't work

1 answer
1077 views
Feb 12, 2025 at 01:47 PM
Windows-related issues / Files and Folders Issues

Drive local do Windows C:

I have on disk C: With 166 GB, the Windows 11 operating system and I just want the drive C: for Windows. In recent days it has been full and does not allow me to manage the available space, as it has free only 1.6 GB and honestly I do not know how to reduce files in C: which I find too risky because I can collapse the system. What was at risk of happening today. I ask: can you help me? Thanks
Manuel Araújo
1 answer
1066 views
Feb 12, 2025 at 01:47 PM
Windows-related issues / Files and Folders Issues

Errors 0x80070091 and 0x8007016a

Can the pro version of Auslagics find and repair the cause of errors 0x80070091 and 0x8007016a?

1 answer
1044 views
Feb 12, 2025 at 01:47 PM
Windows-related issues / Files and Folders Issues

DEFRAGMENTATION EINER SSD-FESTPLATTE

BoostSpeed12 bietet eine Defragmentierung auch für SSD-Festplatten an. Ist dies ratsam? Andere Computer-Experten raten davon ab!
1 answer
1044 views
Feb 12, 2025 at 01:47 PM

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Unstable PC performance is often caused by outdated or corrupt drivers. Auslogics Driver Updater diagnoses driver issues and lets you update old drivers all at once or one at a time to get your PC running smoother

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