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778 questions
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Computer always crashes when i play a game

Hello. I'm a regular gamer, but when I play a game, no matter which one, my computer always crashes. Everyday, for months. I have used boostspeed 11 many times to fix this, but despite what Auslogics promised, my computer is no more stable than before. Nothing has changed. So I’m wondering what it pays to pay for software that promises to take care of our computer’s system, if it’s just basic operations that don’t solve anything. If nothing changes, I will not renew my subscription. If you need information about my hardware, don't hesitate to ask me. Thank you. Sincerely, Arnaud

3161 views
Apr 30, 2020 at 08:24 AM

Проблемы с запуском Teredo

Нужно помощь для того чтоюы включить тередо не могу играть онлайн в игры из microsoft store

3152 views
Apr 07, 2020 at 10:27 AM

BoostSpeed keeps turning off windows search indexing

Greetings
I noticed that my Auslogics BoostSpeed 11 keeps turning of my windows search indexing. How can i prevent that from happening.
regards

3149 views
Sep 24, 2021 at 06:10 AM
Auslogics BoostSpeed
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How to clear out/remove COM ports that are in use?

I've observed an issue that shows up on Wlndow 7 and Window 11... Both are of the Professional types...

I use many computer programs and they use a lot of hardware items too... For one example I have a private observatory, and my telescope movements and its Dome movements "plus more" convert a USB slots into a multible differenet COM port uses in that busy operations... Because of this need,,, USB slots are often found jumping around a lot within their ID numbers... My trouble is both of these softwares seem to like to collect COM? into a "InUse" classification which cause port numbers to be used up and remain behind unnecessarily... Some softwares don't like high Port Number too... I am trying to find a way to clear them OUT... It appears CCLEANER or Auslogic routines don't have a way to clearn these items out... I just spent a few hours tring to find a way to clean them... No luck so far! Maybe you can point me to something I missed in my license copy of Auslogics BoostSpeed 14... I have attach a image of the pathway to where this issue shows up to help you see what I see... This should be a garbage cleaning item that would be very automatic for end users... Because of this issue, COM port use get into trouble when they get left behind... I have looked a lot into the device manager within Windows whatever with a desire to find a cleaning button... But no such luck...

So, I am looking for a way to clear them off of several computers... I did not even see a manual method... Hum....

It appears when they are not used, they don't seem to fade away on their own... "Not nice!" I tried to re-boot and other efforts without success... I spent hours today trying to find a way... "I am Stuck!" I now think this is a very nasty issue not figure out by Windows for many generations of their softwares... I have had over the years operational issues in setup of my observatory, and this is the reason why... "I need a fix!" Mayber there is a button somewhere that need pushing? I will be reading my books nest...

Some software requires exact knowledge of how the port is define wtih its number and they don't like changeds, or the software comes up with an error message or merely gets locks up... Sometimes the third party software merely jump to another number and then things sort-of keeps on working... All this does is builds up surplus InUse COM port numbers...

Help! As I used my first question ever on your site... Please put a smile on my face by giving a easy answer that will solve this trouble...

Thanks
Bob Ritter MicTechS@gmail.com My old address is MicTechS@earthlink.net... "I monitor both!"

3148 views
Feb 06, 2026 at 01:36 AM

Partial bluetooth connectivity on speaker and headset

Only getting partcial connectivity on both KOSS wirless speaker and headset.
Currently the headset is showing "Connected Voice".
If disconnected it will show "Driver Error".
Please advise.
Thank you.

3148 views
Aug 05, 2020 at 08:03 AM

Microsoft office documents not opening

For some reason I cannot open any of my previous microsoft office documents, not work nor excel. When I choose to open them it says "You'll need a new app to open this .docx file" Look for an app in microsoft store. Says same when trying to open Excel documents. It was fine last time I used it about a week ago and now cant open any of my documents, nor word blank document templates.

3147 views
Oct 19, 2022 at 12:50 PM

Firewall blocking new CRM system

Hey!
I just switched my business to a new CRM system ( https://inperium.com/ ) and my firewall conflicts with it, how do I fix it and what is the problem?

3138 views
Aug 18, 2020 at 07:56 PM

Wrong windows product ID

windows product ID for win 10 Pro is erroneous number as reported in system information

3136 views
Jul 18, 2019 at 12:21 PM

Microsoft requesting activation

How to resolve Microsoft activation request when there is already validated OEM version on laptop, and entering the product key that the Auslogics system ionformation report shows as being the valid key for my Win10 install.

3133 views
Jun 12, 2023 at 09:47 AM

PC startup takes too long

If I have to restart, it takes 20 minutes or more to load completely. I have basically nothing in startup and can't figure out what is making this take so long. It's the same whether a restart or new start. The hard drive is only a little over half full with lots of pictures. Logically it has to be in either ASUS or windows (10). It's very frustrating and because it takes so long to load, I leave it running. For quite a few years I paid for a service that cleaned the system once a month and helped with any problem. I am no longer using it as it was expensive and even though I stressed the startup time issue, they never improved it.

You can see a lot about the machine, but it doesn't say it's an ASUS 15" laptop, purchased in September of 2014, model R510LAVS51 with core i5
I didn't know if you needed this, but I'd rather give you unnecessary information than have you come back to me.

thanks so much
debbie engleson

3127 views
Jul 09, 2020 at 05:10 AM

Unable to download anything from Microsoft Store

Hi,

I get the following error code whenever I try to download anything from the Microsoft store.

Code: 0x800706D9

How can I fix this so I can download apps from the store?

Thank you

3124 views
Jan 05, 2021 at 11:10 AM
Auslogics Driver Updater
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Slow BoostSpeed privacy scan

Privacy tool taking very long to resolve issues?

3123 views
Nov 22, 2021 at 09:54 AM

Windows search very slow

Hi there,
Windows search indexer seems to be taking forever to finish.
I have restarted the process, limited the number of files to index and even disable the AV to allow indexer to index faster.
But after a while it comes back and keeps eating away between 60% to 24% of CPU

Any fix for that? runing on (win11 64 bits.

3122 views
Dec 27, 2021 at 11:36 AM

How to activate Windows 10

how to activate windows 1o?

3122 views
Oct 04, 2019 at 11:35 AM

How to delete Windows.old folder?

Hello¨
The PC had Update to 2004 Versione, now has the PC ond big 30GB Windows.old folder. why can i the folder delete

3120 views
Jan 04, 2021 at 03:51 PM

Bluetooth-гарнитура сопрягается, но не подключается

Гарнитура сопряжается но не подключается к компьютеру, со смартфонам все работает

3119 views
Jan 11, 2021 at 10:13 AM

Microsoft Office Formulas not working correctly

when formulating a two page expression, the first page is not reading the second expression. I have given you the two formulas - I would hopefully like to have this sorted; if possible.

the first one should denote the year: In this case 2020

=IF(MONTH($A$5)<>MONTH($A$5-(WEEKDAY($A$5,1)-($I$2-1))-IF((WEEKDAY($A$5,1)-($I$2-1))<=0,7,0)+(ROW(A7)-ROW($A$7))*7+(COLUMN(A7)-COLUMN($A$7)+1)),"",$A$5-(WEEKDAY($A$5,1)-($I$2-1))-IF((WEEKDAY($A$5,1)-($I$2-1))<=0,7,0)+(ROW(A7)-ROW($A$7))*7+(COLUMN(A7)-COLUMN($A$7)+1))

The second shouldgive me the first day of the year:

=IF(MONTH($A$5)<>MONTH($A$5-(WEEKDAY($A$5,1)-($I$2-1))-IF((WEEKDAY($A$5,1)-($I$2-1))<=0,7,0)+(ROW(A7)-ROW($A$7))*7+(COLUMN(A7)-COLUMN($A$7)+1)),"",$A$5-(WEEKDAY($A$5,1)-($I$2-1))-IF((WEEKDAY($A$5,1)-($I$2-1))<=0,7,0)+(ROW(A7)-ROW($A$7))*7+(COLUMN(A7)-COLUMN($A$7)+1))

Question, is this even possible?

3118 views
Oct 01, 2020 at 11:26 AM

Brightness not working properly

Hello!
its been a while my brightness doesnt work at the 2 and 3 level i will experience this issue every time when i sign in with a microsoft account doesnt matter what windows laptop it is in every laptop when i sign in with microsoft the brightness doesnt works on 2 and 3 level
plz help
tnx

3118 views
Dec 01, 2020 at 07:50 AM

Bad performance Windows 10

Hi Auslogics,

Is there anything i can do for make my pc much responsive and no slowdown? for free

everytime i open anything that using high resources (Google Chrome, firefox, editing app, another apps)
its fine, nothing slow with the google chrome and the apps
but when i closing the Apps that already took up my PC resources 70%,
the CPU and RAM usage back normal

and the windows is very very slow
like the Start Menu is Delay , File explorer slow launch (launch when 5-6 seconds)

anything i can do?
thanks

3115 views
Sep 10, 2020 at 04:13 AM