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767 questions
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Fix intermittent PC Crashing/Freezing

To Whom It May Concern,

In recent weeks, I have been experiencing intermittent crashing/freezing of my PC. This sometimes happens 1/3 times a day or I can go a few days without it occurring at all. It is not, actually, a BSOD - just a "straightforward' freeze or crash.

When accessing the Windows Event Log, the common denominator would appear to be identifed as follows:

Unable to open the Server service performance object. The first four bytes (DWORD) of the Data section contains the status code.

I would consider myself reasonably computer savvy, describing myself as a software 'Geek', in addition to having set-up remote computing facilities. However, this is difficult to readily identify and despite, browsing the Internet extensively, I find I cannot resolve or prevent this from crash from occurring.

The only 'fix' I have reviewed is accessing 'Windows Services' that requires the 'Server to be restarted' but as this is already running (having reset itself?) I cannot, actually, do anything:

https://social.technet.microsoft.com/Forums/en-US/cd53a3ed-3833-4a62-8784-2ab3fa0c464e/unable-to-open-the-server-service-performance-object-the-first-four-bytes-dword-of-the-data

Any advice, recommendations or support you an afford me would be very much appreciated.

I am grateful for your attention, time, effort and anticipated co-operation in assisting me to resolve this perplexing and frustrating issue.

Kind regards to you and your colleagues at Auslogics

Ian

Ian Willsher

3016 views
Nov 21, 2020 at 04:40 PM

BoostSpeed temperature monitoring settings

I am using Windows 8.1. Is there a provision in BoostSpeed 11, for setting the Disk/Processor Temperature at which the PC will switch off?

3013 views
Apr 23, 2020 at 09:50 AM

Cannot get my computer to read SD cards

I've used your device driver updater and still cannot get my computer to recognize an SD disk.

3012 views
Jun 29, 2020 at 02:03 PM
Auslogics BoostSpeed
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A full toolkit to clean out junk, fix issues, repair, and tweak your system to give your PC a performance boost—no tech skills needed.

DirectX Windows Feature Install Prompt

A piece of software on my new Windows 11 system apparently requires the DirectX Windows Optional Feature set to run and I am continually receiving a prompt to install the feature, even though the features are already installed. I get prompted mulitple times per day to install DIrect X even though it's already installed. I've tried removing and resinstalling the optional feature and still get prompted to install it multiple times per day. I do not know what software is prompting this install. The prompt I receive is in the attached screenshot. I am not a game player, so it's not a legacy game that requires the feature. I'd really appreciate your help. Here is info about my system:

Device name SDM_Surface
Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
Installed RAM 8.00 GB (7.84 GB usable)
Device ID EA2A80B9-A4BB-44B8-AFA6-40B2186CF2E1
Product ID 00356-06270-54861-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points

Edition Windows 11 Home
Version 21H2
Installed on ‎12/‎3/‎2021
OS build 22000.652
Serial number 0F003S7214801J
Experience Windows Feature Experience Pack 1000.22000.652.0

Thanks!
Scott

2998 views
Jun 06, 2022 at 07:45 AM

Cannot install new version of Pro v11.xxx

Whenever I get the message "a new version 11.~ is available, the download completes but will not install.
Check snip pic attached.

2997 views
Feb 10, 2020 at 01:34 AM

Unable to download standard apps like calculator etc

I am using Windows 10 Pro Version 20H2 OS build 19042.964. recently some of the basic windows apps like Caculator, Calendar etc are not working in my system. Windows Defender firewall is also not running. Any solutions please advice.

2995 views
May 07, 2021 at 09:42 AM

Оптимизация Системых Процессов

Какие процессы можно закрыть или остановить на компьтере, снижающие производительность и не нужные в конкретны момент времени?

2992 views
Mar 30, 2020 at 01:00 PM

Windows Security closes on launch

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

2991 views
Oct 28, 2020 at 12:04 PM

Can't enter Windows Settings app

Can't enter settings app. Stuck at icon

2991 views
May 22, 2020 at 09:41 AM

PC restarts randomly

My PC keeps restarting radomly. Some days its fine normaly while gaming. I went online and saw that your website said it could fix it. After following the steps i still have the issue.

Please can you help

2988 views
Apr 13, 2020 at 11:07 AM

BoostSpeed disabled Cortana, how to reverse it?

after running Boostpeed the first time I realized it turned off cortana perminently. when I went to turnit back on. it won't let me. is there a way to reverse Boostspeed Windows tweaks?

2985 views
Dec 14, 2020 at 04:29 AM
Auslogics Driver Updater
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Why is laptop freezing?

Recently my laptop has been freezing. Then I have to turned off the laptop manually and restart. Why is that happening?

2978 views
Sep 09, 2020 at 06:45 AM

‘The requested operation requires elevation’ error

I called tech support to fix the follwintg problem "rquires elevation" I am still getting the same thing on numerous sites. Is there
no one that can fix this? Tried you on line solution but it does not work as described.

2974 views
Feb 18, 2020 at 10:20 AM

weird big files on my D drive

Today I use the disk explorer and found this:
see file.
Idk what is it?
Should I deleat it or keep it?

2965 views
Apr 20, 2021 at 03:55 AM

Microsoft Flight Simulator not starting after BoostSpeed clean

Hi, I have been a customer of yours for a long time. I am satisfied with the software but now I need to ask a question or rather a report.
I have the license for 3 PCs, and on one PC I have the new MSFS FS2020 simulator. Thanks to the backup I restored the files. The problem is that after deep cleaning privacy, traces in applications, empty folders, registry files, Windows system files could no longer start the game. I thought to warn you and I hope that the problem is solved. Thanks and sorry. My configuration: CPU i7-8700.... Windows 10 PRO.... RAM 48 Gb.... HardDisk M2 NVME samsung 1Tb.... GPU RTX 2060.

2959 views
Oct 02, 2020 at 07:08 AM

Bluetooth paired but won't connect

I've tried everything to get my Sony bluetooth headphones to connect automatically, it is paired in "Devices" but when I switch the headphones on they wont connect, I have to go into Settings - Devices and physically connect by pressing the connect tab, I've tried going into "Services" then scrolling down to "Bluetooth Support Service", stopping it then restarting it, it just won't restart properly, the green "curtain" only goes about 15% accross before stopping i.e it has'nt restarted properely, any ideas!!!!

2958 views
Jan 09, 2021 at 03:17 AM

Нагрузка Диска на 100 Процентов

Почему диск нагружается на 100 процентов прошу помочь

2956 views
Mar 16, 2020 at 11:05 AM

Error code 0xc00000e5

Can I fix this error in your program, or do I seek help elsewhere?

2956 views
Dec 22, 2020 at 02:45 PM

Bricked my HP Evo Prod ID 669a1ua after driver update

So I'm old-school (DOS Win 3.11) computer-savvy...but not much more (never heard of secure boot/TPM/Bitlocker - until I used your program to update a bunch of drivers (probabally the BIOS) and I got BSOD demanding Bitlocker key and after 3 days found no darn way around it. Finally went to HP Cloud recovery (supposed to resture factory config) but this tool does not work for me (gets stuck in a boot loop...internet search did not reveal fix/work-around that I haddn't tried; i.e at the BIOS I turned off Secure boot, allowed USB Boot, made that the first boot device...even tried re-directing the boot loader to the flash drive...but I digress).
Only thing left seemed to be a clean install using flash drive media from MS website to download installer for W11 and then het drivers from HP. So...Flash installer W11 called-up a view of the diskpart showing X: as "System" with like 200MB, C: is the main partition with ~433GB and is BITLOCKED... and then there is a small Recovery partition.
So the only partition I might use was the Bitlocked one...thus I had to delete it and ReFormat to do the clean install.
...So far so good!
Now I go top HP and get my wlan drivers...install from recovery CMD using pnpuil...and I fire-up Windows.
I get the intro screen to select my language, then keyboard, then it hangs at "lets get you connected to the internet"
so - TWO questions: (1) what othe (critical) drivers might I need to get online? Here's the list of possibilities: https://support.hp.com/us-en/drivers/selfservice/closure/hp-spectre-x360-16-inch-2-in-1-laptop-pc-16-f1000/2101006126/model/2101006145 and
(2) I tried just installing "all" of the available drivers...but I ran out of room???
It seems that even when I'm at he C:\ prompt - everything I install actually goes to the X: partition [which has run out of space now...] Is there some kind of start-up initialization pointer thats redirrecting "System" traffic/commands to X: (instead of c:\Windows\System\System32 - where drivers usually reside?
- If so - how do I change it?
- If not then might it relate somehow to the fact that I never really "completed" the install process?
Also FYI - now that I have gotten around Bitlocker I tried the HP Cloud recovery again and got the same blind boot loop.
Thanks for your help
-Adam

2956 views
Sep 14, 2023 at 08:37 AM