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Name:Questions:Last update:
Files and Folders Issues13031.03.2026
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764 questions
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Retrieving lost Windows key

I cant find my real windows key even tho i brought it and it was online

2874 views
Mar 30, 2020 at 01:42 PM

Can't activate Windows 10

I was on Insider program which loaded enterprise edition a few years ago.

When computer crashed it reloaded a windows 10 home and now wants me to activate the 10 program. I paid for a win 10 home edition but it will not accept the activation code because of the enterpirse edition I just use without the activation. I tried talking to microsoft and not any answer.

PTGinter

2868 views
Jun 22, 2020 at 09:39 AM

How to clean WinSxS Folder?

On my Win10 desktop - running Build 19044.1618 - the WinSxS folder has grown to 12 GB. Windows Slimmer as well as dism.exe Cleanup show 6 GB thereof as obsolete. However, neither Windows Slimmer nor dism.exe do a cleanup. Any idea how to get rid of those obsolete 6 GB?
Best regards/HMeihoefer

2867 views
Mar 22, 2022 at 02:45 PM

Windows 10 Action Center is not working

As you see in the attached screenshot, I cannot make use of the action center. What would be the solution to this? Thank you.

2862 views
Oct 19, 2021 at 02:12 PM
Auslogics BoostSpeed
Download Auslogics BoostSpeed
A full toolkit to clean out junk, fix issues, repair, and tweak your system to give your PC a performance boost—no tech skills needed.

Wie aktiviere ich die Synchronisierung?

Guten Tag,

ich will die Synchroniation wieder einschalten. Den Tweak wieder Rückgängig machen.

2857 views
Dec 08, 2021 at 09:25 AM

Microsoft Storeが 無くなってしまいました。

BoostSpeed11を インストール後 設定 操作してみた所 Storが グレー表示になり アクセス出来なくなりました。
レスキュ-から 回復を試みましたが 復旧出来ない状態です。

2848 views
Oct 24, 2019 at 08:53 AM

How to find and permanently delete WIN10 VSS/ Shadow Copy files

Have disabled VSS ok.
Can find no way to erase existing files created by VSS, and they have eaten up neary 50% of my hdd over the last year.

Any help much appreciated!

Best Regards,
Scotty :-)

2848 views
May 26, 2020 at 10:52 AM

Partial bluetooth connectivity on speaker and headset

Only getting partcial connectivity on both KOSS wirless speaker and headset.
Currently the headset is showing "Connected Voice".
If disconnected it will show "Driver Error".
Please advise.
Thank you.

2839 views
Aug 05, 2020 at 08:03 AM

Computer always crashes when i play a game

Hello. I'm a regular gamer, but when I play a game, no matter which one, my computer always crashes. Everyday, for months. I have used boostspeed 11 many times to fix this, but despite what Auslogics promised, my computer is no more stable than before. Nothing has changed. So I’m wondering what it pays to pay for software that promises to take care of our computer’s system, if it’s just basic operations that don’t solve anything. If nothing changes, I will not renew my subscription. If you need information about my hardware, don't hesitate to ask me. Thank you. Sincerely, Arnaud

2833 views
Apr 30, 2020 at 08:24 AM

DirectX Windows Feature Install Prompt

A piece of software on my new Windows 11 system apparently requires the DirectX Windows Optional Feature set to run and I am continually receiving a prompt to install the feature, even though the features are already installed. I get prompted mulitple times per day to install DIrect X even though it's already installed. I've tried removing and resinstalling the optional feature and still get prompted to install it multiple times per day. I do not know what software is prompting this install. The prompt I receive is in the attached screenshot. I am not a game player, so it's not a legacy game that requires the feature. I'd really appreciate your help. Here is info about my system:

Device name SDM_Surface
Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2.40GHz 2.42 GHz
Installed RAM 8.00 GB (7.84 GB usable)
Device ID EA2A80B9-A4BB-44B8-AFA6-40B2186CF2E1
Product ID 00356-06270-54861-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points

Edition Windows 11 Home
Version 21H2
Installed on ‎12/‎3/‎2021
OS build 22000.652
Serial number 0F003S7214801J
Experience Windows Feature Experience Pack 1000.22000.652.0

Thanks!
Scott

2833 views
Jun 06, 2022 at 07:45 AM

Start Menu Disappeared

A few weeks ago while using Windows 10 on my desktop computer, the monitor momentarily went black then came back on. But since then the Start Menu is totally missing. After clicking on Start button, an error message comes up now.

2832 views
Jan 14, 2020 at 11:47 AM

Software and websites adding start-up items

Basically, I do not need ANY more start-up items added, yet certain software, apps and websites seem to find a way to put themselves in my Start Up Menu / Services without my express permission. How do I fully stop new items being added, please?

2816 views
Nov 19, 2019 at 07:39 AM
Auslogics Driver Updater
Download Auslogics Driver Updater
A one-click solution to find outdated drivers, install the latest versions, and solve display, sound, and device glitches to keep your machine working smoothly.

Security Center in Vista

I am having issues with the nonfunctioning security center in Windows Vista 32 bit / desktop I KNOW , I am unsupported !!! Maybe you can help ?

2816 views
Jun 08, 2020 at 12:40 PM

PC startup takes too long

If I have to restart, it takes 20 minutes or more to load completely. I have basically nothing in startup and can't figure out what is making this take so long. It's the same whether a restart or new start. The hard drive is only a little over half full with lots of pictures. Logically it has to be in either ASUS or windows (10). It's very frustrating and because it takes so long to load, I leave it running. For quite a few years I paid for a service that cleaned the system once a month and helped with any problem. I am no longer using it as it was expensive and even though I stressed the startup time issue, they never improved it.

You can see a lot about the machine, but it doesn't say it's an ASUS 15" laptop, purchased in September of 2014, model R510LAVS51 with core i5
I didn't know if you needed this, but I'd rather give you unnecessary information than have you come back to me.

thanks so much
debbie engleson

2815 views
Jul 09, 2020 at 05:10 AM

My Windows 10 Pro version asks for activation

Hello,
I wonder why my Windows 10 Pro version, upgraded from Windows 8.1, asks for activation(---> go to settings ) since 2 weeks.
The notice pops up everytime I strart the laptop.
I have read that the OS might become unstable if not"activated"..
When checking, Windows is activated, and the key seems to be valid, but with a digital license "provided by "Your Organization""
Is there a way around it, without wiping the drive and install "new "Windows 10 Pro ? I did make a back up copy with Auslogics Bitreplica on a WD drive though..
Thank you for any answer that may show a solution.
Many regards,
Robert Soer
<robertsoer@gmail.com>

2815 views
Sep 23, 2020 at 01:59 AM

No sound after applying BoostSpeed tweaks

Is there a way to revert applied/recommended tweaks? After applying tweaks through the application, I no longer have sound and I get an error when I try to play video files

2814 views
Oct 06, 2020 at 09:42 AM

How to delete Windows.old folder?

Hello¨
The PC had Update to 2004 Versione, now has the PC ond big 30GB Windows.old folder. why can i the folder delete

2813 views
Jan 04, 2021 at 03:51 PM

Bad performance Windows 10

Hi Auslogics,

Is there anything i can do for make my pc much responsive and no slowdown? for free

everytime i open anything that using high resources (Google Chrome, firefox, editing app, another apps)
its fine, nothing slow with the google chrome and the apps
but when i closing the Apps that already took up my PC resources 70%,
the CPU and RAM usage back normal

and the windows is very very slow
like the Start Menu is Delay , File explorer slow launch (launch when 5-6 seconds)

anything i can do?
thanks

2812 views
Sep 10, 2020 at 04:13 AM

Computer not connecting to bluetooth headphones

whenever i try to connect my blutooth over ear headphones with my windows it doesn't get connected and it's very difficult for me to use as i have to attend frequent meetings and lectures and moreover with my smartphone its very difficult as i have to zoom minute details in order to see, therefore i need a quick solution for this problem as fast as it could be.

2806 views
Sep 10, 2021 at 07:16 AM

Dynamic Lock is not working because Bluetooth is off

"Dynamic Lock is not working because Bluetooth is off."

I do not know what device to try to turn on to Bluetooth.

Thanks in anticipation.

Mike Kemp

Mobile:

Content hidden to protect privacy

2805 views
Jul 19, 2019 at 06:41 AM