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Name:Questions:Last update:
Windows Installation and Update5920.11.2025
Bluetooth Connectivity Issues3319.11.2025
BSOD and Drivers Issues5018.11.2025
Internet Browsing Issues1618.11.2025
Performance Issues13716.11.2025
Windows Settings Issues6312.11.2025
Installed Antiviruses Issues809.11.2025
Windows Backup Issues904.11.2025
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739 questions
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Driver updater offers to update Radeon R5 Graphics again

Hi - new customer. Purchased the Driver Update SW. I'm finding that the driver update wants to update my Windows 10 AMD A8-7410 APU with AMD Radeon R5 Graphics even after a successful update. I believe it's not updating successfully even though it indicartes that the update has been successful. Can you help me troubleshoot. What detail do you need from me?

2694 views
May 25, 2021 at 09:47 AM

Can't perform System Restore

Desktop just started on off when sitting in sleep mode, A tried to update Microsoft Windows 10, took update, Still on off multi. times daily B, tried System restore tells me could not preform System Restore Still on ,off mode , C What setting in resuce center would fix this System Restore problem.s all from same date around System 3 or 4 from same date close to restore point date. Is Boostspeed 11 causing this problem

2694 views
Apr 17, 2020 at 01:22 PM

Медленно загружаются страницы

Медленно загружается, особенно Google. Что делать? Версия Windows 7 Home.

2688 views
Nov 11, 2019 at 06:09 AM

一部のアプリとEdgeのお気に入りメニューが自動的に消える

ワンクリックスキャナーを複数回にわたって要求された際、勝手に一部のアプリやedgeのお気に入りメニューが消えている。

2672 views
Mar 19, 2020 at 11:15 AM
Auslogics BoostSpeed
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Антивирус Windows 10 удаляет Driver Updater

Уже не первый раз встроенный антивирус Windows 10 "ругается" на программу, после чего удаляет DriverUpdaterHelper.dll, выдаёт код ошибки 0х0000007Е, и просит переустановить программу. А сейчас при попытке загрузки сетапа с вашего сайте пишет, что она содержит вредоносную программу. Пожалуйста, подскажите, как мне решить данную проблему, чтобы на будущее я с ней не сталкивался? Форма техподдержки непосредственно по вашим программам не работает ни через Мозиллу, ни через Хром, сообщения не отправляются, поэтому пишу здесь. Пожалуйста, сбросьте мой счётчик бесплатных вопросов.

2671 views
Apr 03, 2020 at 07:06 AM

Excel does not open on click

MS Excel does not open on click, need to go to File Open. When received as an email attachment, MS Excel only opens a blank grey screen. Can only open after saving attachment then doing a File Open.
Tried the DDE thinh and your software said it had made the necessary changes to allow MSExcel files to be opened by clicking on them rather than using File Open

2671 views
Apr 09, 2020 at 01:49 AM

OneDrive freezing PC

How to improve onedrive velocity?

2670 views
Nov 16, 2020 at 02:03 PM

Location settings hidden or managed by organization

Hi,

I want to turn on Location services so that my display automatically dims and cuts out blue light when the sun sets. However when I go to 'Night Light Settings' and then under 'Schedule' access 'Location Settings' I am informed that "Some of these settings are hidden or managed by your organisation" and the 'Change' button is disabled.

What Organisation? This is my personal desktop not managed by anyone but me.

Pleas could you help with this issue.

Thanks
Jeff

2666 views
Jan 13, 2021 at 09:19 AM

How to Disable Edge Swipe mode ?

Hi Folks,
Thx much for your help on prior question!

Please tell me how to permanently, (as in no 'edge swipe restart' on system restart), disable Edge Swipe.

F&*!#ing MSFT does it again; Win10 uppdate 2004 kills cortana local/system search ability, which disappears even finding any settings re Edge Swipe.

Please tell me how to kill kill kill kill forever Win10 Edge Swipe.

Thx very much, Folks!
Scotty :-)

2664 views
Jul 29, 2020 at 03:56 AM

no sound, drivers not there

Hi! I've used boostspeed for maybe a year or so, and recently driver updater. Somewhere since driver updater my computer has been off. Also, it should be mentioned that my computer will no longer even work with driver updater. Driver updater turned my computer into a nonfunctional brick, that couldn't even get past boot up. It took me a long time to reset it back to where it was. The driver updater program no longer works on my computer. I tried running it 10 times, each time driver updater program crashes and sends you guys a report.

Somewhere in there something uninstalled my "conexant and real hd audio drivers." Sounds simple enough for me to just go download and reinstall, but ive done that several times and they never show up. I have tried manually downloading and installing, and also let HP installer attempt to install the drivers. But they still don't even show up anywhere on my computer, not on C drive, not under "conexant" file (where there is just USB driver).

I have tried doing system restore like 4 times to put the computer back to an earlier date (when my audio still worked), still no drivers show up. Even my computer will say after the attempted restore point process, "failed to restore system."

So my computer has audio via bluetooth, but not through the headphone jack line in or the laptop speakers. I work in audio and video, so this is an issue. I am literally 3 days late in completing my video projects because i get get sound on this laptop... and getting sound via bluetooth won't cut it with the delay and wrong speaker connections.

I have somewhere in the neighborhood of 100+ apps that i've installed on my computer for video and audio, software keys, licensing programs, etc... amongst others. It took me around 2 weeks to install all of those. I do not want to have to do a complete reinstall of windows to get this my computer to work. Can you please help me figure out what I need to do to get this thing fixed? Any help is appreciated!

2661 views
Mar 30, 2021 at 08:52 AM

Systemwide freeze

Hello Support. On 02/13/20 I purchased an iBUYPOWER gaming desktop from BestBuy:

•model BB971 which includes the TUF B365M-PLUS Gaming ASUS motherboard, Intel 15-9400F, 6-Core 2.9GHz (4.1 GHz Turbo) NVIDIA GeForce GTX 1660 6GB. It has a 240GB solid state drive & 1TB SATA III hard drive. And includes Windows 10 home edition. (see CPUID report attached for further description)

However it continues to freeze up at various times throughout the day for typically about 4 seconds. So I tried a number of repairs after researching this problem on the internet; where I saw that many other people have had this same issue. None of those repairs have worked so far. Notably, I have NOT revised the BIOS as it appears to have the latest version: 1201 dated 07/15/19.

Do you have a solution for this? I love this desktop and have already loaded all my applications, so really don’t want to return it for a new one.

2660 views
Mar 31, 2020 at 11:37 AM

No picture thumbnails on Windows 10

I have WIndows 10 that is up-to-date. It has suddenly stopped displaying thumbnails of pictures (jpeg). It seems that t his is a common problem. I have taken several recommended procedures (from https://www.windowscentral.com/how-reset-thumbnail-cache-windows-10) to overcome the problem without benefit.

Can you help?

2660 views
Mar 26, 2021 at 01:53 PM
Auslogics Driver Updater
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A one-click solution to find outdated drivers, install the latest versions, and solve display, sound, and device glitches to keep your machine working smoothly.

Отсутствие языковой панели

Пропала языковая панель

2656 views
Mar 03, 2020 at 11:37 AM

How to remove a folder from BoostSpeed's scan?

When doing an All Areas Scan the Disk Space never is 'Nothing Found' the result because the following files are always there:
C:\Windows\System32\SleepStudy\ScreenOn\ScreenOnPowerStudyTraceSession-2020 How can I delete, disable the folders of these files. I have gone in to the final files and deleted them, at least I think I have, but the early folders are still there and the Application Logs appear again. How do I get rid of or disable these folders? Thanks!

2655 views
Aug 01, 2020 at 01:04 PM

Microsoft Visual C++ runtime error messages

Now and then when I try to install something I get the error message in the sample pop up. I need this sorting out as I have tried many things to get rid of it to no avail. I do not even know what it is asking for. It claims is on another disk does it mean disk or harddrive? I am installing things on an extension drive as my C: is full. are there files on C: that it needs to install and maybe that is why it is asking me. Can I duplicate those files so that it can use the extension drive?
This message prevents me from installing certain programs that I need so like I said I need the relevant files that it is asking me for.

2643 views
Aug 06, 2020 at 06:17 AM

Cyberlink PowerDVD error 8000FFFF

Hi I found your website on the promise that it would sort out the 8000ffff eroor? It hasn't, can it be sorted?

2642 views
Jan 04, 2021 at 10:33 AM

Wie behebt man die hohe CPU-Auslastung von DWM.exe?

Hallo,
warum geht bei obigem Prozess ständig meine CPU derartig in die Höhe, dass oft 40-50% davon verbrucht wird.
Sobald ich mehr als zwei Aktionen durchführen will, Internet und ein normales Programm, w.z.B. BoostSpeed,
dauert es ewig bis sich was tut.
Ich habe shon etliche Dinge mit dem Boost Speed eingestellt und verbessert, aber große Änderungen hab ich
bisher nicht feststellen können.

2641 views
Oct 09, 2020 at 07:32 AM

Sound dissapeared Windows 7

The sound in my PC has disappeared all of a sudden. Can you help me fix it? I work with Windows 7 professional and my sound card is Realtek, built on the motherboard.

2639 views
May 12, 2020 at 11:21 AM

Ноутбук не включается без подключения к сети переменного тока

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

2629 views
Oct 15, 2020 at 04:15 AM

How to change default browser app?

How can I get rid of the edge browser starting up every time I click on Auslogics programs. I use google chrome and I will prefer that one in the future..?

2628 views
Aug 04, 2020 at 09:51 AM