Windows-related issues
| Name: | Questions: | Last update: |
|---|---|---|
| Files and Folders Issues | 130 | 31.03.2026 |
| Microsoft Edge Issues | 17 | 22.03.2026 |
| Performance Issues | 142 | 11.03.2026 |
| Other Issues | 41 | 10.03.2026 |
| Windows Settings Issues | 65 | 27.02.2026 |
| Windows Activation | 13 | 26.02.2026 |
| Windows Installation and Update | 62 | 22.01.2026 |
| Microsoft Office Issues | 17 | 04.01.2026 |
Антивирус Windows 10 удаляет Driver Updater
Уже не первый раз встроенный антивирус Windows 10 "ругается" на программу, после чего удаляет DriverUpdaterHelper.dll, выдаёт код ошибки 0х0000007Е, и просит переустановить программу. А сейчас при попытке загрузки сетапа с вашего сайте пишет, что она содержит вредоносную программу. Пожалуйста, подскажите, как мне решить данную проблему, чтобы на будущее я с ней не сталкивался? Форма техподдержки непосредственно по вашим программам не работает ни через Мозиллу, ни через Хром, сообщения не отправляются, поэтому пишу здесь. Пожалуйста, сбросьте мой счётчик бесплатных вопросов.
Добавление Auslogics Driver Updater в исключения антивирусных програм
Почему ваша программа Driver Updater 1.23.0.2 определяется антивирусом Windows Defender как вирус и автоматически удаляется из системы? Даже установочный фаил скачанный с вашего сайта классифицируется как зловредная программа и сразу удаляется. Почему так происходит?
Cannot shutdown or restart, "Driver Power State Failure"
Can you try and establish just why I cannot shutdown or restart my desktop Windows 10 2004 64-Bit? I get a BSOD with error message of driver power state failure
Can't perform System Restore
Desktop just started on off when sitting in sleep mode, A tried to update Microsoft Windows 10, took update, Still on off multi. times daily B, tried System restore tells me could not preform System Restore Still on ,off mode , C What setting in resuce center would fix this System Restore problem.s all from same date around System 3 or 4 from same date close to restore point date. Is Boostspeed 11 causing this problem
Video playback issues
Hi There,
I can be happily working along, and if I need to see a video file, I can... but then, sometimes it stops, and I cannot make the video work again.
I have Driver Updater, but if I reboot the computer, the video function will work again.
Sometimes, if I run a BoostSpeed scan, the video might work again. It can still stop again, but if I Boost Speed again, it may not make the video run again.
So I have to reboot again instead, which is pretty time consuming.
My initial thought is I'm missing video drivers, but i have Driver Updater.
Can you advise and help me?
How to delete duplicate Windows folder?
Hello,
My name is Eric Borges and I am having an issue that when I update my windows 10 it's duplicating the windows folder in my C:, (follow attached). I've try to delete in many ways and even tho with the Auslogics app is not working, it's saying that the folder is deleted, but it's not. Is there any way to remove it permanently?
Best.
BoostSpeed Edge Chromium support
I have the new Microsoft Edge Chromium browser. Boostspeed does not recognize this browser. It will only clean Internet Explorer and the original Microsoft Edge browser. Is there an update coming with Boostspeed that will include this new browser? If so, when?
Driver updater offers to update Radeon R5 Graphics again
Hi - new customer. Purchased the Driver Update SW. I'm finding that the driver update wants to update my Windows 10 AMD A8-7410 APU with AMD Radeon R5 Graphics even after a successful update. I believe it's not updating successfully even though it indicartes that the update has been successful. Can you help me troubleshoot. What detail do you need from me?
Excel does not open on click
MS Excel does not open on click, need to go to File Open. When received as an email attachment, MS Excel only opens a blank grey screen. Can only open after saving attachment then doing a File Open.
Tried the DDE thinh and your software said it had made the necessary changes to allow MSExcel files to be opened by clicking on them rather than using File Open
Не работает Скайп и Outlook после установки новой версии
Если раньше после установки новой версии переставал работать скайп, то сейчас и Outlook перестал работать....
Скайп не делает звонки
А Outlook не грузится вообще....
А вроде бы раньше неплохая программа была....
How much RAM my computer needs
currently my computer pc installed with 8GB ram..can i add another 8GB RAM for my computer..so totally will be 16GB RAM..how does i know my pc support 16GB RAM and can work well with my computer performance..thank you..
Проблема с драйвером Lenovo UEFI System Firmware
Что такое Lenovo UEFI System Firmware 9YCN39WW?
Как исправить ошибку драйвера?
Microsoft services malfunctioning
The Microsoft services are not working properly and some of it's features like EPIC GAMES and MICROSOFT STORE are not working. Can you help me solve that issue on my computer?
:D
Как обезопасить компьютер от взлома?
Моим компьютером кто то упрвлял, я точно не могу сказать как, он запустил игру в стиме, а у меня там общий аккаунт с другим человеком и я не знаю это вирус я подхватил или какой то баг, и вот как мне узнать что теперь мой компьютер точно в безопасности ?
How to remove a folder from BoostSpeed's scan?
When doing an All Areas Scan the Disk Space never is 'Nothing Found' the result because the following files are always there:
C:\Windows\System32\SleepStudy\ScreenOn\ScreenOnPowerStudyTraceSession-2020 How can I delete, disable the folders of these files. I have gone in to the final files and deleted them, at least I think I have, but the early folders are still there and the Application Logs appear again. How do I get rid of or disable these folders? Thanks!
How to Disable Edge Swipe mode ?
Hi Folks,
Thx much for your help on prior question!
Please tell me how to permanently, (as in no 'edge swipe restart' on system restart), disable Edge Swipe.
F&*!#ing MSFT does it again; Win10 uppdate 2004 kills cortana local/system search ability, which disappears even finding any settings re Edge Swipe.
Please tell me how to kill kill kill kill forever Win10 Edge Swipe.
Thx very much, Folks!
Scotty :-)
