• Windows-related issues
941 questions

Lost files in Downloads folder ????

I've just done a action in bootspeed 13 after I downloaded update and it has wiped out ALL my files in my windows downloads folder so I am not very happy with this !!!! Is there anyway that I can recover these files ???? I'll leave my laptop switched on in the hope that I can get an answer from you to assist me in this recovery of the many files I have lost/
Thank you John Blair 10.31 UK time on 04July24.
435 views
Jul 04, 2024 at 09:31 AM

Dateiwiederherstelung

Ich finde die mit Auslogics BoostSpeed 13 wiederhergestellten Dateien auf meinem Computer nicht.
406 views
Jul 02, 2024 at 12:05 PM

Perte souris et pavé tactile sur ASUS R702U

Bonjour,
A l'occasion d'une mise à jour des drivers, (Windows 10) la procédure s'est bloquée.
j'ai dû arrêter mon portable (CTRL ALT DEL).
Au redémarrage plus de possibilité de valider une action.
Plus de pavé tactile, plus de souris !
Comment pouvoir ré-utiliser mon portable ?
Je vous envoie cette question de mon poste fixe
Comment choisir une langue de contact par défaut; mon anglais est scolaire et ancien.
Merci de votre réponse.
Cordialement.
R CHAUVET
415 views
Jul 02, 2024 at 06:50 AM

Duplicates

Want to trachk down duplicates
404 views
Jun 26, 2024 at 02:46 AM

PC shuts off

Why does my pc randomly shut off its not over heating because the temp says its fine and when turned on cpu and vga red light turn on and off
395 views
Jun 25, 2024 at 10:28 PM

There is no Chinese in the language options

Chinese is not currently available in the language options. I kindly request your team to consider adding Chinese to the language library.
396 views
Jun 22, 2024 at 04:18 AM

Internet speed settings

Its really hard to believe that the internet speed settings for 5Mb/s are the same as for 900+Mb/s. And what about using AI inthis application?????
427 views
Jun 14, 2024 at 01:35 PM

how do i disable background apps windows 11

is there a way to disable background process with auslogics boostspeed 13
505 views
Jun 11, 2024 at 04:40 AM

Connects but stil doesn't work

Using Windows 11 Pro for Workstations. This is the first and only time I have used this OS so I don't have any experience troubleshooting it or point of reference. I have multiple devices, headphones and other devices that I know work for Bluetooth conectively purposes but otherwise but when I attempt to use them on this laptop, Windows tells me that the devices are connecting to the Bluetooth device I have selected but I get no sound. The only thing I can tell you that stands out and is related is that it tells me under System/Bluetooth that the device is connected but when I go to System/Sound, the connected device will not show under Sound/Outbut Device even though it shows connected under Bluetooth. I have considered reloading the OS from scrath (factory reset etc.) but really don't want to go through all that. So I am asking if you have any ideas otherwise.
616 views
Jun 10, 2024 at 06:58 PM

Missing volume control icon

The volume control icon found missin on the taskbar. How to solve this?
421 views
Jun 05, 2024 at 11:15 PM

no se activa el bluutoo

el blutook no se encuentra en este dispositivo y quisiera activarlo
445 views
Jun 05, 2024 at 10:05 PM

Recovery

как восстановить файл ( несохранёный файл в Microsoft office) удалённый вашей программой ?
446 views
Jun 04, 2024 at 02:10 PM

indicacion del tiempo de inicio de windows

Estimado Señor:
Me dirijo a usted para preguntarle cómo logro que aparezca la notificacion en pantalla, del tiempo que ha tardado windows 11 en iniciarse.
Gracias, Atentamente:
Francisco José Díaz Álamo
519 views
May 16, 2024 at 12:25 PM

Festplattenbereinigung rückgängig machen

Hallo,

am 10.05 wurde eine Festplattenbereinigung durchgeführt. Dabei wurden Datein gelöscht, die nicht gelöscht werden sollteb. Es fehlen ganze Ordner von Dateinen, die dadurch gelöscht wurden.

Wie kann dieser vorgang wieder rückgängig gemacht werden?

es handelt sich speziell umd den "Download" ordner auf der SSD Festplatte C

"Festplattenbereinigung: Heruntergeladene Dateien"

Alle Daten sind gelöscht undich benötige diese jedoch.
582 views
May 10, 2024 at 12:54 AM

Произвольное обновление страниц после обновления Windows

Добрый день! В браузере с недавних пор стали произвольно чсасто обновляться открытые страницы. С чем это связано и как можно убрать это? После последнего обновления это появилось.
532 views
May 07, 2024 at 12:02 PM

Flickering

Screen flickering occurs while downloading ".acsm" files.
494 views
May 04, 2024 at 02:34 AM

требуется помощь

Добрый час. При запуске Windows запускается обработчик команд, и число всё увеличивается. Что следует с этим делать?
Помогите разобраться .
Спасибо
467 views
May 03, 2024 at 09:41 AM

Windows Performance

Is there a program or anything that will scan my laptop and honestly improve the speed and performance?
514 views
May 03, 2024 at 02:37 AM

dcu.centennial://toasthandler

Windows does not see this file since I had BoostSpeed clean my coimputer.
dcu.centennial://toasthandler/Create/NewUpdatesReadyToApply

What should be done?
742 views
Apr 30, 2024 at 05:43 PM

Task Manager & Auslogics Registry Cleaner

Task Manager on my Win 11 PC is showing CPU 29% busy (idling) whilst Auslogics view is showing 17%. Can you explain the difference?
508 views
Apr 30, 2024 at 04:07 PM

inquiry

Can this tool set "Windows taskbar weather/news/interests"? Visible or invisible
174 views
Oct 12, 2024 at 08:39 AM

Проблема

Здравствуйте почему Ауслоджик удаляет установленные обновления и препятствует их загрузке.Можно ли востоновить установленные обновления.
168 views
Nov 04, 2024 at 12:53 PM

USB Logitech G213 Keyboard and G203 Mouse will not connect and operate.

Windows 11 will not recognize and allow either of these two really nice, brand new, input devices to operate in the windows environment.

I've used the Auslogics Driver Updated version 2 to make sure all the drivers were current and operational.

I'm running a MSI Rader GE76 12UE 871, with 64 GB Ram, and 3 TB of SSD storage. I've also verified with the MSI Support site that I'm running the latest version of BIOS.

Everything else seems to run just fine.

I can utilize any BT keyboard and mouse without issue.

When I boot the system into BIOS setup, the USB G203 mouse works just fine and allow me to make any selections that I might need. I've also taken both devices to my wife's laptop and they both work just fine there as well so I'm fairly positive there is some setting in the windows environment that has become corrupted and will not allow me to uise these nice devices.
163 views
Nov 23, 2024 at 08:45 PM

cleanup of the registry

how to eliminate all references to the installation of a software from the Windows registry, in order to completely clean the installation files still present in the system and which are not eliminated by uninstalling that program
163 views
Oct 25, 2024 at 07:02 PM

Add Folder (PIN) to Quick Access Not Working

I log into my laptop as local user ACS_LLC but when logged in it shows my email as mikewruth@gmail.com
I have run an elevated command prompt - commands ...
I ran "sfc /scannow", and it said "Windows Resource Protection found corrupt files but was unable to fix some of them".
I ran "DISM /Online /Cleanup-image /Scanhealth", and it said "No component store corruption detected".
I ran "CHKDSK C:", and it said "Windows has scanned the file system and found no problems".

When I get to the command prompt through the Recovery Window it opens as directory X: not C: and when I use the cmd X:/cd.. it does not show C: only X: drive letter
162 views
Oct 27, 2024 at 02:17 PM

copy paste stops working in files and docs

copy paste stops working in files and docs.
156 views
Dec 03, 2024 at 10:00 AM

System Events Notification Service

I have been trying to fix an issue for 60 days now and I decided to purchase your software. At this time, I hope that I have purchased the correct program? My issue occurred when I decided to switch from Panda Dome anti-virus to Bitdefender (BD). During the installation, I got a prompt that stated for me to remove my Malwarebytes AV, which I did. However, BD gave me no notice about my Hitman Pro.Alert AV program. After I had installed BD, a few day later, (SEP 24), I ran a Hitman Pro.Alert scan. It found one item, a suspicous ".dll file" and asked if I wanted to quarantine or delete? To keep this short, I used the quarantine option, because if there were any issues, I could just remove the quarantine. Well, yes, there were immediate problems. My tool bar display changed and I found out quickly that I could not move pictures or files from (for example) Downloads to My Documents. It also affected my ability to use my graphic art software, such as COREL. There's a lot more to this and I am very disappointed with Sophos, who bought the rights to Hitman Pro and Hitman Pro.Alert. Bottom line, I was not able to restore this "quarantined .dll file."

After realizing this, I went to my system restore, to restore my computer, but I was stunned to see that there was only one option, and that was for the SEP 24 date. I had no idea if this date (and time) was before or after the incident. When I tried to restore, I ended up getting a prompt stating that the restore failed. When I went back to the system restore page, the SEP 24 date was gone. So at this point, I knew I was in trouble. I know more that the average person about Windows Operating Systems and I did a lot of research trying to fix this problem which I feel is in the System Events Notification Service. At one point. I had gone into the HKEY system for the System Events Notification Service and changed a "2" to a "1" so as to enable the service. When I restarted, my tool bar was restored and I could move files again, but my tool bar had went to a default icon setting and my speaker volume icon was now hidden. Later, I restarted my WIN 7 Pro HP tower and all the former issues reappeared. What upsets me is that I normally would have taken a screenshot of the file name, but in this case I didn't, because I thought that I would be able to restore the file.

So I just ran your Registry Cleaner and I do not think that I have the correct software that you offer? Is RC10, just a cleaner? Your ad made it seem like it fixed corrupt OS files. Please let me know if RC10 is capable of finding and restoring dll files in my WIN 7 OS. If not, then I am going to contact PayPal and request a refund. If Auslogics has a different software for recovering/repairing dll files, then I will purchase it. About two weeks ago, I purchased a software program due to how it was advertised, only to find out that it only restored "non OS" files and documents. That is not what I was wanting. I need a software program for restoring/repairing OS files.
150 views
Nov 16, 2024 at 09:06 PM

картридер

почему компьютер не видит карту памяти со встроеного картридера?
145 views
Oct 29, 2024 at 11:15 AM

Direct X won't install or go away

HI there, would love a solution for this window that keeps popping up and won't stop. I've clicked "Install" , "Cancel", have closed it and it just keep coming back non stop. please help!!!
142 views
Nov 28, 2024 at 02:57 PM

Автозапуск

Как отключить автозапуск при включении Win
141 views
Nov 13, 2024 at 05:51 PM

очистка системы

как очистить место на системном диске
140 views
Dec 08, 2024 at 10:47 AM

IRQL NOT LESS OR EQUAL - PANTALLA AZUL AL PRENDER LAPTOP

BUENOS DIAS

AL PRENDER LA LAPTOP HP OMEN SE CORTA LA CARGA MOSTRANDO UNA PANTALLA AZUL CON ERROR DE IRQL NOT LESS OR EQUAL Y SE REINICIA LA PC, PERO OCURRE VARIAS VECES HASTA QUE INGRESA A WINDOWS. LAS PANTALLAS AZULES CAMBIAN VARIAS VECES COMO:

- IRQL NOT LESS OR EQUAL
- SYSTEM THREAD EXCEPTION MODE
- KERNEL SECURE BOOT MODE
- BAD POOL CALLER
- A VECES INDICA QUE LO QUE FALLO ES EL ARCHIVO ntoskrnl.sys Y APCI.sys

ESPERANDO SUS RESPUESTAS AL ERROR PRESENTADO, YA ACTUALICE LOS DRIVERS CON AUSLOGIC DRIVER UPDATES, CORREGI CON REGISTRY CLEANER PERO SIGUE OCURRIENDO
140 views
Nov 05, 2024 at 04:55 PM

RAM and CPU

Hello, my computer is not that powerful, ideapad 3i, sometimes the memory and processing gets saturated, I would like to know if in boostspeed there is a function to press a button and optimize the RAM memory of windows. Thank you
127 views
Dec 04, 2024 at 01:40 PM

sCAN wINDOWS INSTALLATION ON OTHER dISK

I have lost the central vision in both my eyes and am in South America for 3 months visiting my kids.
The BSOD error has appeared and my Operating system now does not function.
I had my previous OS on a SSD and now have access to my PC and using an External Disk Hub, I can access the files on my Local Disc (ex) which no longer works which is now indexed as I:

How can I set the Driver Updater to test Drive I: to see if the problem can be rectified and I have access to my specialized programs again?

And can you reference me too the steps to be able to recover my PC please
125 views
Nov 14, 2024 at 04:47 PM

Velocizzare apertura file cartelle e foto

Buongiorno,
le cartelle, i file ed in particolare le foto si aprono molto lentamente. come posso velocizzarle ?
117 views
Nov 23, 2024 at 03:09 PM

windows 11 24h2

is Windows 11 24H2 compatible to BoostSpeed?
115 views
Dec 15, 2024 at 02:24 PM

реестр

подскажите пожалуйста как с помощью вашей программы почистить реестр?
114 views
Nov 25, 2024 at 07:11 PM

Edge permissions

I use Windows 11 and Edge is my default browser. I love Microsoft Edge but can't understand why every time I start my computer, Windows asks me twice to give permission for it to use Edge, and then later when I go to use Edge it asks me again.
Given that Microsoft has created both the software that runs my computer and also Microsoft Edge, I speculate it should be possible to avoid such an unecessary procedure. Will you please tell me how to do this? Thanks.
89 views
Dec 26, 2024 at 04:54 PM

WinSXS via Auslogics Windows Slimmer 4.0.0.6

Hello,
I wanted to know why, when I clean the WinSXS folder via Auslogics Windows Slimmer, I always have "1 ignored item" at the end, for a size exceeding 1.3 GB. In addition, I cannot see the item concerned. This problem occurs both with the PRO version of Windows Slimmer 4.0.0.6 and with the free version.
I also wanted to know how to delete it. I have already tried via CMD DISM, and DISM++, but CMD remains stuck at 70%, and DISM++ only deletes 200 MB.
Thanks in advance for your answer.
83 views
Dec 21, 2024 at 01:44 PM

bluetooth

how do i connect to bluetooth unit?
21 views
Dec 30, 2024 at 12:03 AM