1897 questions

mon portable considerablement ralenti

Bonjour a vous ,
j espere que vous passez une bonne journée ?
voici mon soucis ;
j ai télécharger AVG tune up en version free car boostspeed que j ai accheté est difficile d utilisation au 1 er abord ,de plus celui ci ne s ouvrait plus et n avait pas résolu mes divers problemes de fichiers registres manquants ou corompus .
Du coup après multiples recherches sur edge ia ,ce dernier m as aimablement proposé AVG , je l ai installé et tous mes soucis ce sont résolus ;rapidité,fluidité, enfin le top .
Ce jour j ai désinstallé boostSpeed 13 et retéléchargé ,je constate un très fort ralentissement et la gestion des taches m indique une très importante influence sur les ressources du processeur ,donc j ai tenté de vérifier mes pilotes avec votre appli que j ai également achetée ,elle m indique que mon pilote processeur est obsolète mais impossible de l installé ainsi qu un autre ,je ne sais pas ci cela résoudra mon problème mais ,mon pc rame alors que sans boostspeed il est très rapide ,pourquoi s il vous plait ?
Merci a vous ,
j apprécie vos logiciels et aimerait rester avec vous avant de demander un remboursement ,ce serait domage ,
Thierry Baulon
411 views
Jan 22, 2024 at 04:22 PM

мешает

c:\users\ольга\appdata\local\microsoft\windowc\setingback up\20240120.215638\lo MidHost.exe постоянно выскакивает, как от этой программы избавиться
447 views
Jan 21, 2024 at 11:58 AM

SSD

hI
Glad I got Boost 13
I have heard you should never defrag an ssd. I sthat true?
Thanks
Hugh
476 views
Jan 20, 2024 at 04:27 PM

Tiny Font

I love your application. I use it often. I have to squint to see the font. The font is up high on my computer in windows 11. The resolution is as high as my laptop will tolerate. How do I increase the font size of your product so I can at least read it without a struggle. I am guessing it is about a size 6 font size.
461 views
Jan 18, 2024 at 03:59 PM

Adding Subtitle to Movie

I have a mp4 video (movie) file and the corresponding srt (Chinese) subtitle. I want to add the substitle to the movie and save it with the subtitle either selectable (on/off) or permanently embedded. I have tried to follow procedure numerous times but I am missing or misunderstanding something. How do I do it?
423 views
Jan 17, 2024 at 11:30 PM

Gostaria de ter

Bom dia!

É possível que a AUSLOGICS adicione ao BoostSpeed algo como o Partition Master, algo que ajude a solucionar problemas mais profundos nos HDDs?
443 views
Jan 17, 2024 at 02:57 PM

Windows News Widget in the Taskbar

I have recently removed MS Edge from my PC because I have found it so intrusive, changing settings and software useage etc. But now my Taskbar MS news widget displays headlines and pix but will not show the news in detail when clicked on. Previouslt it complained it couldn't find Edge, now it just does nothing. How do I set the widget to use my current browser. I am proficient in tweaking the registry but have resisted that so far. Thanks.
433 views
Jan 17, 2024 at 02:51 PM

Microsoft Edge and...

Win 10 problem: one update won't go through at all, Microsoft Edge opens a white page (personally) that I can't close normally, repair fails because the new install stops in the middle and never finishes. When Edge doesn't work, Outlook doesn't work, neither explorer, right-click on files doesn't work. Sometimes Edge works, but soon stops. I've tried everything, I don't know what to do. I don't use Edge, but apparently it blocks everything else for me.
508 views
Jan 16, 2024 at 08:17 PM

vignettes

Votre logiciels a apparemment affecté certains liens, car on ne voit plus les vignettes des photos dans les Fichiers.
Pour les voir il faut les ouvrir les photos dans leur lecteur.
Peut-on les récupérer?
J'ai déjà suivi les indications usuelles de Windows sans résultat.
Est-ce une coincidence?
Merci.
475 views
Jan 15, 2024 at 10:23 PM

Versionsunterschiede von DiskDefrag zu DiskDefrag Ultimate

Was ist der Unterschied der DiskDefrag zu DiskDefrag Ultimate die Im Auslogics Store angeboten wird?
Der Preis von 21,56 € ist ja beiden identisch.
536 views
Jan 14, 2024 at 10:55 AM

WindowsUpdate Not working due to corrupted files & MSOffice 10 Prof does not install

WindowsUpdate Not working due to corrupted files & MSOffice 10 Prof does not install
443 views
Jan 12, 2024 at 04:17 AM

USB device not recognised

My Garmin Forerunner watch is not recognised as a USB device
483 views
Jan 11, 2024 at 08:19 AM

hacker

Hacker keeps messing around my pc an I try to load zonealrm but keep getting error 1619 an have done everything i know ,maybe you can help?
452 views
Jan 10, 2024 at 05:50 PM

проблема с загрузкой

Здравствуйте У меня такая проблема очень медленно грузится ноутбук уже давно Приглашал мастера 1.5 года назад но попался компьюрный мошенник Он сказал сначала что у меня сильно поврежден жеский диск и нужно попробовать его восстановить Когда я спросил о цене он ушел от ответа и если это выйдет то потом продолжить дальше Он загружал какую то программу для восстановления и спустя где то часа сказал что диск восстановлен и нужно переустановить Windows Я даже не знал что новая установка снесет все нужные мне программы а у меня даже не было их копий Я согласился раз надо так надо Когда он сделал переустановку и установил 3-4 программы сказал что все сделал Япроверил да дествительно загрука стала быстрая и спросил сколько я должен Он начал заполнять какой-то договор и насчитал 27190 руб Я был в шоке и сказал что уменя столько нет и почему вы сразу мне не сказали во сколько мне выйдет ремонт Ябы никогда бы не согласился на такой ремонт Мастер сразу преобразилсяи из доброго услужливого превратился в холодного жесткого дельца Стал просто давить и вымогать деньги Я долго с ним спорил отдал сколько у меня было всю пенсию 12000 руб и еще я ему буду должен 8000 руб То есть он мне сделал скидку в 7000 руб Потом уже в Интернете я нашел что так разводят стариков на деньги компьютерные мошенники Через месяца 2-3 все вернулось обратно и ноутбук стал по прежнему медленно грузиться Теперь я боюсь вызывать каких то мастеров боюсь что опять меня обманут Скажите каким образом мне можно помочь чтобы была быстрая загрузка
527 views
Jan 09, 2024 at 10:57 AM

auslogic

Hi, sorry for my poor Englsh... I started reg clean in auslogic but it made some changes in my pc that I did not like. How can I make a recovery?
504 views
Jan 08, 2024 at 10:40 PM

Sleep

I am having issues with windows 11 pro not going to sleep (even with settings for it set), it takes me 2 times selecting the sleep button for it to enter sleep mode. I have it set to sleep after 20 minutes of inactivity but with no avail.
476 views
Jan 08, 2024 at 05:55 PM

credit cards

how do i safely remove any credit card details on my PC using auslogics
510 views
Jan 05, 2024 at 03:58 PM

снижение пинга

Доброго времени суток!

Нужна помощь в снижении пинга в сети.
После прогона internet optimizer пинг по прежнему остается высоким на разных серверах (в районе 200-300ms)
Есть ли возможность сделать что либо еще?
526 views
Jan 05, 2024 at 01:27 PM

100 % disc

my disc is at 100% still after i reset everything and updated to windows 11, help.
464 views
Jan 05, 2024 at 03:35 AM

Display and touchpad

i cannot go to night light and lower the blue light and my touchpad stopped fiunctioning ,
513 views
Jan 04, 2024 at 09:12 AM

ask

i have licence for home version
and i install pro version
how can i back to home v
1131 views
Oct 23, 2020 at 04:28 PM

Tastatur nicht Erkant

Windows 10 Bennent meiner Tastaturtreiber nicht richtig,dann Arbeitet Tastatur nicht mehr.
1130 views
Jan 26, 2021 at 10:30 PM

Fences Requires Reentry of Product Code Everytime BoostSpeed Runs

Hi,

I have had Fences for many years. When BoostSpeed runs its weekly maintenance, I must re-enter the Fences Product Key to re-register the product. I do this and Fences works fine again.

This problem occurred several years ago and you provided a fix where BoostSpeed does not delete/address a file required for Fences related to the product key.

Would you please re-send those instructions if that would resolve the issue or advise other solutions to resolve?

Thank you,
Rich Sullivan
1130 views
Jan 29, 2023 at 03:28 PM

Cross mark on wifi symbol

This happens sometimes . When i on the laptop there is a red cross mark on wifi button and when i on the wifi it doesnot detect any network . But after I off and on the aeroplane mode and the system a lot of times it goes off . It is not related to the function key which disables it as i tried it .
1130 views
Mar 20, 2021 at 06:00 AM

Ma webcam ne fonctionne plus

Bonjour,
Suite à des modifications de BootSpeed, la webcam de mon ASUS VivoBook Pro 17 N705FD ne fonctionne plus.
Elle a commencé à se mettre en 4/6, puis elle est maintenant déconnectée !
J'ai désinstallé le programme et coché l'option "restaurer les changements éffectués", mais cela n'a pas résolu le problème.
Best regards,
loupherv
1128 views
Jul 16, 2021 at 08:38 AM

DNS server

Hi! Thanks for the help! I would like to change my local DNS server to a faster one! I have used Namebench to scan for one but the Auslogics app blocks my upgrade. Can I tempoarily disable Auslogics to change the server or must I uninstall the app then reinstall it after I get a new DNS server? I always do a network scan to set the perameters which does help but it help to get a better DNS! What can I do? Thank You, Craig Stone Jackson Ca.
1127 views
Nov 06, 2021 at 06:47 PM

Sound Fades In and Out

With hte update of Windows t0 the sound on my computer fades in and out. I have used the troubleshooter; however, it is of no help at all.

I have a HP Pavilion 15t-n200 CTO Notebook PC and HP is of no use any longer as my warranty has run out and as my computer is almost seven years old it probably cannot be renewed. My laptop has a Conexant Audio driver HD,

I am considering buying a new computer but before spending $1000, I want to be sure there isns't something I can do with the one I have.
1127 views
Dec 03, 2021 at 03:06 AM

Upgrade to BoostSpeed 11

I paid for this software before it went to version 11. Now that it updated to 11 I have to purchase it again?

1126 views
Sep 09, 2019 at 06:44 PM

Intermittent PC Crashes/Freezes

To Whom It May Concern,

I intiated my original correspondence on the 5th November as indicated below:

I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.

This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!

I await an update at your earliest available opportunity.

Kind regards,

Ian

Ian R. W

Dear Ian,

Thank you for posting your question on our forum.

The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.

Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.

Running the command "sfc / scannow" in CMD under the admin might help with the issue.

You can also send to our support logs with system information and event viewer so that we can better understand the issue.

To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.

To get logs from event viewer, please do the following:

1. Press the key combination "Windows" + "X"

2. Select "Event Viewer"

3. Expand the "Custom Viewer" subsection

4. Select "Administrative Events"

5. Expand the "Action" menu

6. Click on "Save all events in custom view as ..."

7. Save log to PC

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Upvote (0)

Ian W
Edited 7 days ago
Waiting for moderation
Dear Suzanna,

Your prompt response to my request for technical support is very much appreciated.

Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.

At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.

I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.

Kind regards

Ian

Ian R. W

[/private]
Dear Suzanna,

Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.

Kind regards,

Ian

Ian R. W

1126 views
Nov 12, 2020 at 01:09 PM

The networks are not displayed

The networks are not displayed after the last winoes 10 update 21H1
1125 views
Oct 15, 2021 at 07:19 PM

Uninstall

I used Windows to uninstall this software. Is there anyway to find out if there was any junk left behind?
Or on any software that has been uninstalled with the Windows Programs.
1125 views
Jun 23, 2021 at 12:51 PM

Very long time to load the computer! HElp!

can you help me please, I have a laptop that takes a long time to load please help me

1125 views
May 17, 2020 at 07:40 AM

Eliminar una partición creada por Windows

Mi laptop HP tiene una memoria de 120GB. De los cuales hay una partición llamada HP_RECOVERY (G) que ocupa 21GB.
Cuando adquirí la laptop traía el Windows 7, ahora tiene el Windows 10.
Todo el disco duro lo uso para instalar software, no hay archivos de ningún tipo almacenados excepto los del sistema y de las aplicaciones que tengo instaladas.
Todos los datos de otro tipo (básicamente imagenes),los manejo a través de discos duros externos.
Deseo eliminar la partición (G) con el fin de abrir más espacio en el disco duro de la laptop, ¿Es posible?
1123 views
Feb 24, 2021 at 10:40 PM

Outlook 2013

I cannot no longer open a browser in Outlook 2013 after using your registry cleaner. Let's not play games like we have been doing since July 2020. Support is a JOKE!!!

1123 views
Nov 02, 2020 at 11:28 PM

BoostSpeed ​​11

Приветствую уважаемые! Во-первых:после оптимизации жёсткого диска"С" SSD c ОС , диск перестал открываться в предварительной программе запуска(BIOC) Windows 10 pro версии 1903, прекидывал диски местами результатов нет " Мёртвый" подскажите как его реанимироваь??? Пришлось записывать ОС на обычный жесткий диск. В цело мне ваша программа нонравилась - поддержка обяного жесткого диска значительно лучше чем другие...

1122 views
Oct 26, 2019 at 04:09 PM

pendrive got corrupted when i applied free up space to it by auslogics boostspeed

two days ago i have performed an action named "free space wiper" to my pendrive because i wanted to format my pendrive but befor i proceed to this action i proceed to free space wiper and i have applied to my pendrive , i don't no why but the operation stoped automatically on 33% , then i have tried to restart that operation but my pendrive was not listed on removable devices, then i have eject and remounted but still my pendrive was not listed on removable devices , then i mounted my pendrive to another system luckily that system identified my pendrive but when i tried to perform format operation to my pendrive , that shows me an error that" this disk is write protected" and after that "windows can't format removable drive:H" .....

and that's how my pendrive got corrupted by performing an operation "free space wiper"

1122 views
Aug 23, 2020 at 01:20 PM

Start Up

AOL Software Problem:
I have AOL Desktop Gold & it worked good for a few years, then when I signed in, the orange ball appeared, and after that, nothing; AOL trtied to fix it, via reinstall but couldn't. Any suggestions?

I have aused Hewlette Packard Desktop PC, was Windows XP Now Windows 7. Petium 4 processor, 2GB Memory
1121 views
Aug 27, 2021 at 04:56 PM

update 11.2.0.1

How to update Auslogics BoostSpeed 11 ? in

Content hidden to protect privacy
?

1120 views
Nov 23, 2019 at 10:34 PM

Skipped traces

Lanovo with windows 10

Just upgraded to latest BoostSpeed 11 and have a problem I NEVER had with the precious version ~ 245 traces in the broswer SKIPPED! Made repeated attempts, alwys 245 skipped! Not good!-

PS, forcing a "Subcatagory" selrection makes ZERO sense. the categoriars are inane!

1120 views
Oct 12, 2020 at 10:59 PM

Error 15

How to fix "Access Denied Error 15 This request was blocked by the security rules" in Windows 10 Pro with Edge browser?

The date and time information for this PC is correct.
I am not using any Proxy or VPN for my internet connections.
I am NOT able to access this website with Windows 10 Pro PC using the Google Chrome browser
I am able to access this website with another Windows 10 Pro PC using the Google Chrome or the Edge browser
1119 views
Jun 08, 2021 at 05:50 PM