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Device-related issues

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Name:Questions:Last update:
Printer, Scanner and Fax Issues1710.10.2025
HDD and SSD Issues7101.10.2025
WebCams Issues831.07.2025
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Display Issues1713.07.2025
Sound Issues4708.07.2025
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Network Adapters Issues1717.06.2025
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235 questions
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Graphics adapter performance index

As a result of system optimization, I receive the message "The graphics adapter performance index is 8.1, which is lower than the average system performance index of 9.1. It is recommended that you replace the graphics adapter with a more powerful one."
My question: Does this affect overall system performance? What will change if I replace the video card with a more powerful one, given that I do not play video games?

1500 views
Mar 20, 2024 at 12:47 AM

Front USB ports stopped working after switching heat sink

I had my PC repaired (for a new heat sink) and
now, the USB Ports on the front of the PC don't
work anymore. The back ones work fine.
Is there an easy fix?

1498 views
Sep 08, 2023 at 11:18 AM

Windows cannot access external hard drive

Recently, my computer stopped being able to access my External Hard Drive. I've restarted, changed USB sockets, tried it on my Windows 7 Notebook - where it works fine. Your Disk doctor has Defragmented it and your Disk Doctor reports that it has errors but no option to fix them.

1494 views
Jul 21, 2022 at 02:34 PM

Should you never defrag an SSD?

hI
Glad I got Boost 13
I have heard you should never defrag an ssd. I sthat true?
Thanks
Hugh

1483 views
Jan 23, 2024 at 05:56 AM
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MAPPING USB PORTS TO COM PORTS

Im having trouble with not enough COM Ports for external, USB devices.

With only 1 Si Labs Enhanced and Standard port, and 1 port for the system, as seen in Device Manage, how can I run, for example, more than one sftwr program - intended for a Ham radio transceiver - plus an external, USB microphone plus other external HDD, with or without an external USB Hub?

Why does my HP All-in-one, WIN11 system, work with the internal camera but NOT the internal microphone?

Do I need "virtual ports"? Do I need special drivers and/or hardware?

Thanks.

Phil

1476 views
Aug 24, 2023 at 11:39 AM

ssd com problemas, baixa velocidade de leitura/escrita

boa noite, eu comprei um ssd no alixpress, la dizia que era 7800 mbps de leitura e escrita, logo quando chegou ele chegava a 3900 apenas tanto de escrita quanto de leitura mas n me encomodava isso, de ontem pra ca o computador começou a travar muito e eu passei o crystal disk mark e dava apenas 140 de leitura e 72 de escrita, ja fiz de tudo mas n resolve, tem 1 mes so que comprei o ssd novo, ja formatei o pc, ja usei sfc /scannow , CHKDSK /R , DISM todos disseram que nao tinham erros, ja desfragmentei ele aqui no app mas continua da mesma forma.

1465 views
Feb 19, 2024 at 11:19 AM

warum funktioniert die Tastatur nicht?

warum fällt die tastatur bei einem notebook von captiva gekauft 01.01..2021 komplett aus diesess schreibe ich mit der bildschirmtastatur. neupreis: 1.459,- €

CAPTIVA 43,9 cm (17.3") GB7 726IG 20V1
(PB71DDS-G) RTX 2060 6GB/FHD 144 Hz NB
WVA/i7-10750H/MC/SSD 500GB/HDD
1TB/32768/WLAN/BT/w/o OS
1 1459,00 1459,00St
201,24Umsatzsteuer 16 %
1.459,00Summe Brutto
1.459,00Endsumme
EUR
EUR
EUR
1.257,76Gesamt Netto 16 % EUR
Zahlbar per Paypal
DHL National Standard
Zahlung:
Spediteur:
Bedingungen:

inbetriebnahme im januar 2021, ausfall tastatur anfang april 2024

1465 views
Apr 24, 2024 at 06:20 AM

Boost Speed doesn't recognize SSD

Hey guys,

Boost Speed doesn't recognize SSD and claims that it is HDD. Yes, I am sure it is SSD, all other software recognizes it as SSD (programs like Speccy, etc.).

How can this be fixed?

Thanks.

John

1463 views
Jan 19, 2023 at 03:19 PM

Cannot play sound in my headphone connected via bluetooth

can you please help me fix my sound. it doesnot work!

1431 views
Jan 08, 2025 at 03:34 AM

Flickering while downloading ".acsm" files

Screen flickering occurs while downloading ".acsm" files.

1406 views
May 10, 2024 at 04:40 AM

Kindle not visible via USB

My laptop doesn't recognise my usb to connect the kindle. It's not visible. However the cable is working, because it's charging. Is there any way to connect it?

1389 views
Jan 28, 2025 at 07:43 AM

um ssd deve ser desfragmentado?

Fazer a desfragmentação em dispositivo SSD pode danificá-lo?

1387 views
Apr 13, 2022 at 03:36 PM
Auslogics Driver Updater
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Hard Drive disk usage 100%

Hard Drive disk 100% usage...How to reduce disk usage?

1327 views
Nov 14, 2024 at 09:52 AM

printer 'in error state' message

The printer is online (lamp lights up, I have checked the connections) but the display constantly shows ‘on error state’, Windows Help does not help. What else can I do?
Thank you very much

1324 views
Jan 14, 2025 at 08:03 AM

Mein PC erkennt meine USB Sticks nicht mehr

Mein PC erkennt meine USB Sticks nicht mehr

1280 views
Nov 06, 2024 at 02:46 AM

Camera is not detected

Why might my cameras not be detected since install?
1253 views
Aug 21, 2024 at 05:56 AM

Какая видеокарта лучше?

Какой лучше в этой линейке адаптеров. Качество-производительность

1198 views
Aug 19, 2024 at 04:53 AM

C Drive space going down to 2GB

Hi,
My HP Pavillion i7 (about 6 yrs old) laptop went down - over days - from about 100GB spare of 237 to 1 or 2GB. I had Panda & Fortect. No good. Wiped PC & re-uploaded Windows 10 (won't take 11). Became 177GB spare. Great. But now again going down ridiculously. Uploaded nothing more than 40MB. Tried your & Wise Registry cleaners. Spoke to Panda who said you & Fortect & Wise remove junk files and skim / clean the surface of the registry. (Actually proved this with Fortect full scan & repair while I was on phone to him.) Said needs our technician to get to back of registry else this'll never go away. But want to charge 100s. Prefer to go my PC friend.
It's now 166GB from 5 days ago!!
I only had your & Wise's free stuff.
Any advice pls?
Anton

903 views
Apr 23, 2025 at 08:46 PM

Отсутствие звука

На этом компьютере есть нормальное изображение, но нет звука. Напишите как исправить эту проблему.Пошагово объясните,пожалуйста!

860 views
Mar 31, 2025 at 06:18 PM

SoftEther VPN Client 管理器虚拟网络适配器的设备驱动程序安装失败。

SoftEther VPN Client 管理器
虚拟网络适配器的设备驱动程序安装失败。

758 views
Jun 14, 2025 at 01:53 PM