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my computer does not connect to my bluetooth headphone

whenever i try to connect my blutooth over ear headphones with my windows it doesn't get connected and it's very difficult for me to use as i have to attend frequent meetings and lectures and moreover with my smartphone its very difficult as i have to zoom minute details in order to see, therefore i need a quick solution for this problem as fast as it could be.

1728 views
Feb 12, 2025 at 01:47 PM

Intermittent PC Crashes/Freezes

To Whom It May Concern,

I intiated my original correspondence on the 5th November as indicated below:

I, now, upload the Event View Log, in the hope this will assist you in resolving this issue. Many thanks. As an aside, I think there should, also, be an option to 'Add File' from my account page. Instead, I am obligated to intiate another question to include this file and this should not be the case, when it is part of the same, initial, question.

This is a bit ridiculous. I am asked to create a log from the Event Viewer which is 'saved as' a .evtx file and now I cannot add it! Neither can I add it in a format that is recognised by Auslogics! Wow! Really, really helpful - Not!

I await an update at your earliest available opportunity.

Kind regards,

Ian

Ian R. W

Dear Ian,

Thank you for posting your question on our forum.

The easiest way to solve the issue is to uninstall the program that creates this error or contact their support.

Often, such errors are created by hacked software or bugs in software that can only be solved by their developers.

Running the command "sfc / scannow" in CMD under the admin might help with the issue.

You can also send to our support logs with system information and event viewer so that we can better understand the issue.

To get the system information report press Start -> Run, type in MSINFO32 and press the Enter button. Save the report using the File -> Save menu option.

To get logs from event viewer, please do the following:

1. Press the key combination "Windows" + "X"

2. Select "Event Viewer"

3. Expand the "Custom Viewer" subsection

4. Select "Administrative Events"

5. Expand the "Action" menu

6. Click on "Save all events in custom view as ..."

7. Save log to PC

If you need any further assistance or have any other questions, please do not hesitate to contact us.

Upvote (0)

Ian W
Edited 7 days ago
Waiting for moderation
Dear Suzanna,

Your prompt response to my request for technical support is very much appreciated.

Further to your recommendations I have now run the commend "sfc /SCANNOW in CMD under the Administrator privileges.In the event, corrupted files were found and successfully repaired.

At this stage, I think I will see if this provides system stability, before sending the associated report with the Windows Event Viewer.

I remain grateful for your attention, time, effort and co-operation in this assisting me to resolve this issue.

Kind regards

Ian

Ian R. W

[/private]
Dear Suzanna,

Further to my correspondence sent to you on the 5th November, I have continued to receive intermittent crashes/freezing on my PC, so as recommended, I attach the associated Event View Log, in the hope this data will be able to assist you in resolving my issue.

Kind regards,

Ian

Ian R. W

1726 views
Feb 12, 2025 at 01:47 PM

question

how to enable switching mode?

1725 views
Feb 12, 2025 at 01:47 PM

Not Working

How to fix microphone not work
1725 views
Feb 12, 2025 at 01:47 PM
Auslogics BoostSpeed
Download Auslogics BoostSpeed
A full toolkit to clean out junk, fix issues, repair, and tweak your system to give your PC a performance boost—no tech skills needed.

Context menu delay on desktop shortcuts and explorer folders

When I right click on a shortcut on the desktop or on a file folder in the file explorer it can take up to 2 minutes to come up. Once it does everything exicutes normaly. If I right click on an empty space on the desktop or on a file in the explorer the contex menu works as it should.
I have uninstalled cortana, disabled all contex menu options with this program, and checked and repaired all regestery items. I don't have any idea what else to do. I use the right mouse click a lot and when the delay happens it is very disruptive to workflow.

1725 views
Feb 12, 2025 at 01:47 PM

Settings

The last two times now that I Have used the "Protect" feature. All of my saved log ins have been deleted. I've had to go to the rescue center, and restore the stuff that was done. I need to know how to properly configure the settins so this does not happen again.

1724 views
Feb 12, 2025 at 01:47 PM

Computer freezes for 5 - 6 seconds every 2 - 3 minutes, maybe less.

Hi there,

In a nutshell - my desktop freezes for about 5 - 8 seconds and it seems to occur every 2 - 3 minutes. ....It just locked as I'm writting this.

I run your Auslogics BoostSpeed, am computer literate for the most part and just not sure what to do. My specs are:

Device name DESKTOP-D49TFE8
Processor Intel(R) Core(TM) i3-8100 CPU @ 3.60GHz 3.60 GHz
Installed RAM 8.00 GB (7.88 GB usable)
Device ID 6A682698-5FFB-4679-9302-CD1FB7F46F2A
Product ID 00325-81079-36435-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Edition Windows 10 Home
Version 21H1
Installed on ‎11/‎27/‎2020
OS build 19043.1348
Experience Windows Feature Experience Pack 120.2212.3920.0


Thank you very much,


Lance Losey

1723 views
Feb 12, 2025 at 01:47 PM

Напортачил...

Я перенёс папку "Загрузки" из положения по умолчанию на диск D, но не создал отдельной папки, и теперь "Загрузки" - это весь диск D. Получается бардак.
При попытке вернуть всё по умолчанию или перенести в другое место, пишет: "Не удалось сформировать список обычных подкаталогов в "D:\System Volume Information".
Отказано в доступе.

Как вернуть положение по умолчанию???
1722 views
Feb 12, 2025 at 01:47 PM

Caps lock key not working or lighting

Caps lock key not working or lighting up aslo volume keys are a bit touch and go as to if they going to work. Any help or on getting these working would be much appreciated.

1720 views
Feb 12, 2025 at 01:47 PM

backup settings

how can i set a system backup?

1719 views
Feb 12, 2025 at 01:47 PM

Running a scan

When I run a scan to clear disk space it always gets stuck at the same point for 30 - 45 minutes.

Unused application files

C\windows\software distribution\datastore\logs\edbtmp.log

Could you help me resolve pleaase.

1719 views
Feb 12, 2025 at 01:47 PM

Auto Restore to earlier date

Is there a way AL BS can be used to create a system restore point (like in windows) to an earllier date?

1718 views
Feb 12, 2025 at 01:47 PM
Auslogics Driver Updater
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A one-click solution to find outdated drivers, install the latest versions, and solve display, sound, and device glitches to keep your machine working smoothly.

Pro Version

If I buy the Pro Version what all comes with the package? Thank you.
1716 views
Feb 12, 2025 at 01:47 PM

WDF Violation BSOD every time I shut down

Hello,
every time I shut down W10-pro, the system after ~7 seconds I click on the shutdown button and W10 starts the procedure it shows the blue screen with WDF_Violation error message. I have updated all the drivers, but the issue remains.
I have this problem since a certain W10 update (in fact when I reverted that update the problem desappeared).
Thanks a million, in advance for your reply!
Cheers,
Alex

1715 views
Feb 12, 2025 at 01:47 PM

sys. eff.

why boost speed reduce ongoing system efficioncy

1715 views
Feb 12, 2025 at 01:47 PM

Empty Folder finder

I have run this a few times and it always finds new empty folders. Why does this happen? Also there are always some that can't be deleted. Again why please?

Pauline

1714 views
Feb 12, 2025 at 01:47 PM

pendrive got corrupted when i applied free up space to it by auslogics boostspeed

two days ago i have performed an action named "free space wiper" to my pendrive because i wanted to format my pendrive but befor i proceed to this action i proceed to free space wiper and i have applied to my pendrive , i don't no why but the operation stoped automatically on 33% , then i have tried to restart that operation but my pendrive was not listed on removable devices, then i have eject and remounted but still my pendrive was not listed on removable devices , then i mounted my pendrive to another system luckily that system identified my pendrive but when i tried to perform format operation to my pendrive , that shows me an error that" this disk is write protected" and after that "windows can't format removable drive:H" .....

and that's how my pendrive got corrupted by performing an operation "free space wiper"

1714 views
Feb 12, 2025 at 01:47 PM

installing on more than one device

Can I uninstall my licence from one desktop and then re-install on a laptop?
1710 views
Feb 12, 2025 at 01:47 PM

Startup

Besides the startup manager, how can I boot up faster?
1710 views
Feb 12, 2025 at 01:47 PM

Support?

Hi! Is there a plan to support the Opera GX browser? I have been using this broswer for my web serching needs. It's pretty good. However, Auslogis BoostSpeed is not recognizing the browser as a supported browser. Thank you for taking the time to read this question.

1710 views
Feb 12, 2025 at 01:47 PM