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1434 questions

folder will not stay deleted from my home screen

After running features in boost speed, I have a flie folder that will not stay deleted from my home screen.

The screen also loses the background image from time to time.

I do nave an Nvidia GEFORCE RTX video card, but that was never an issue prior to running the product. Most of the time video runs off of the motherboard.

Can you help me to correct these issues?

1170 views
Jan 17, 2025 at 07:17 AM

Luminosity disappeared

Hello, i have problem, after install bootsped 11, i can't control luminosity because disappeared in central windows 10.
Best regards

2477 views
Sep 19, 2019 at 05:09 AM

Несовместимость Auslogic BootSpeed 11 и противовирусных программ:ESET Internet Security версии 12.2, Dr.Web

Установленная у меня лицензионная программа Auslogic BootSpeed 11 постоянно конфликтует с программой ESET Internet Security версии 12.2, а программа Dr.Web Curelt! просто удаляет Auslogic BootSpeed 11, как несущую угрозу компьютеру (вирусная угроза!). Прошу Вас разовбраться в этой проблеме. С уважением, Шишков Руслан Владимирович

1809 views
Dec 11, 2019 at 10:53 AM

can't get wifi networks working

wifi wont display networks and wifi wonbt even turn on
2334 views
Jul 09, 2020 at 08:28 AM
Auslogics BoostSpeed
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A full toolkit to clean out junk, fix issues, repair, and tweak your system to give your PC a performance boost—no tech skills needed.

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian

1520 views
Oct 12, 2020 at 06:38 AM

bluetooth headphones no sound

My bluetooth headphones show they are connected buy there is no sound

2014 views
Mar 09, 2021 at 03:42 PM

eliminazione di windows obsolete

non riesco a pulire bene windows obsolete che di solito vengono eliminati comoletamente

1893 views
Jun 10, 2021 at 11:31 AM

How to add Auslogics programs to Malwarebytes allow list?

How do I avoid the manual suspension of Malwarebytes that does not allow Auslogics software to install due to identfying it as a PUP?

1595 views
Jul 11, 2022 at 04:30 PM

Unable to Install the new Auslogic Boostspeed 13.0.0.1 update

Hi

I have downloaded and installed the Boostspeed update (13.0.0.1), but the installed virsion indicated by the Help>About shows 13.0.0.0

I need further instructions to properly install the new update.

1694 views
Nov 18, 2022 at 07:06 AM

Cursor locks up and I can't type

Sometimes my computer freezes and I have to wait awhile to type again. Is there a solution for this? This happens in Internet browsers and Microsoft Word.

1551 views
Nov 02, 2023 at 01:10 PM

Bluetooth Audio No Sound

I'm having a problem with bluetooth audio-No Sound.

435 views
Jun 03, 2025 at 09:45 PM
Auslogics Driver Updater
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Sound not working

Sound is not playing from built in speakers. It only plays through 3.5mm jack.
1917 views
Sep 18, 2019 at 05:38 AM

programs as a threat

Dear Sir / Madam, I bought the programs Defrag, Register Cleaner and Bootspeed from Auslogics. With license. I am satisfied with the programs but Malwarebytes sees these programs as a threat. See picture. How can this and how can I solve this.

2443 views
Apr 13, 2020 at 11:29 AM

Update

Why do I have to go to the Microsoft Store for Updating to the new version..and have to buy the app before updating to work? I do not use Edge for anything and have Firefox and Chrome as my Browsers. Thank you
2030 views
Jul 14, 2020 at 07:11 AM

error loading python .dll

i am encounteredwith the attached python.dll error, kindly let me know the solution.
i am using windows 7 , 64 bit.

1664 views
Mar 16, 2022 at 05:23 PM

Boostspeed scan highlights the TCP/IP internet setting

Every time I run a system scan Boostspeed highlights the TCP/IP internet setting as needing attention. It then says it's resolved it. This occurs on every system scan run.
Any thoughts?

1203 views
Nov 19, 2022 at 08:50 AM

Windows optimization modes

I apologize if my translation program, even if it is one of the best, makes mistakes.
I would like to speed up my PC. There is no real profile in Auslogistics BoostSpeed 13. I have to exclude the use for games from the outset. None are installed. At least not consciously. In addition to normal office programs from Office 365, I often use the Internet for research purposes and have the complete Adobe package from CreativeCloud. I have now noticed very often that my PC freezes or that memory capacities are probably fully utilized. But I can't see any evidence or the cause anywhere. I copy the PC data here at the end. I would very much like to be able to work according to my configuration again. The Windows energy-saving mode is set to off.

Gerätename DidisTurbo
Prozessor 12th Gen Intel(R) Core(TM) i7-12700KF 3.60 GHz
Installierter RAM 32,0 GB (31,8 GB verwendbar)
Geräte-ID C2B4ADDA-869D-40DF-B2CE-40F87E67FB5E
Produkt-ID 00330-80000-00000-AA179
Systemtyp 64-Bit-Betriebssystem, x64-basierter Prozessor
Stift- und Toucheingabe Unterstützung für Stifteingabe

Edition Windows 11 Pro
Version 23H2
Installiert am ‎02.‎01.‎2024
Betriebssystembuild 22635.3140
Leistung Windows Feature Experience Pack 1000.22686.1000.0

1224 views
Feb 13, 2024 at 01:39 AM

Какая видеокарта лучше?

Какой лучше в этой линейке адаптеров. Качество-производительность

1007 views
Aug 19, 2024 at 04:53 AM

Defragment

How to do offline defrag of system files

2114 views
Dec 12, 2019 at 11:43 AM