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1467 questions

PC restarts randomly

My PC keeps restarting radomly. Some days its fine normaly while gaming. I went online and saw that your website said it could fix it. After following the steps i still have the issue.

Please can you help

2509 views
Apr 13, 2020 at 11:07 AM

Lost desktop icons

I have lost my icons on the desktop!

1946 views
Oct 08, 2020 at 05:36 AM

Operating system is not presently configured to run this application

After running Bootspeed for the first time in a long time, I get the error message, "The operating system is not presently configured to run this application." It affects my Bluetooth, plus it is annoying to have the error message popup on my screen every five minutes. Do you recommend that I go to "Restore Points"? I have an early February date available.

2177 views
Mar 09, 2021 at 10:08 AM

Auslogics BoostSpeed 13のアップデート

Auslogics BoostSpeed 13のアップデート案内は来るのですが
Auslogics BoostSpeed 13.0.0.5及び
Auslogics BoostSpeed 13.0.0.6まアップデートは
案内通り実行しても、何回も実行してもアップデート出来ません
対処方法は有るのでしょうか・・・・・

1613 views
Nov 01, 2023 at 02:20 PM
Auslogics BoostSpeed
Download Auslogics BoostSpeed
A full toolkit to clean out junk, fix issues, repair, and tweak your system to give your PC a performance boost—no tech skills needed.

folder will not stay deleted from my home screen

After running features in boost speed, I have a flie folder that will not stay deleted from my home screen.

The screen also loses the background image from time to time.

I do nave an Nvidia GEFORCE RTX video card, but that was never an issue prior to running the product. Most of the time video runs off of the motherboard.

Can you help me to correct these issues?

1385 views
Jan 17, 2025 at 07:17 AM

How to prevent BoostSpeed from disabling location services?

Tweaks

Is it possible to disable scanning and updating the tweak for location services during a scan?

I always have to use regedit after scanning and resolving to bring location services back to normal, that is ENABLED.

See instructions below.

Open Registry Editor by typing regedit in the Start menu search bar.
Navigate to Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\LocationAndSensors.
If the LocationAndSensors folder doesn't exist, create it.
Inside LocationAndSensors, create a new DWORD (32-bit) Value named DisableLocation and set its value data to 0.
Restart your computer

284 views
Sep 20, 2025 at 03:36 PM

Brightness settings disappeared

Hello, i have problem, after install bootsped 11, i can't control luminosity because disappeared in central windows 10.
Best regards

2699 views
Sep 19, 2019 at 05:09 AM

Несовместимость Auslogic BootSpeed 11 и Противовирусных программ: ESET Internet Security версии 12.2, Dr.Web

Установленная у меня лицензионная программа Auslogic BootSpeed 11 постоянно конфликтует с программой ESET Internet Security версии 12.2, а программа Dr.Web Curelt! просто удаляет Auslogic BootSpeed 11, как несущую угрозу компьютеру (вирусная угроза!). Прошу Вас разовбраться в этой проблеме. С уважением, Шишков Руслан Владимирович

1915 views
Dec 11, 2019 at 10:53 AM

can't get wifi networks working

wifi wont display networks and wifi wonbt even turn on

2536 views
Jul 09, 2020 at 08:28 AM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian

1652 views
Oct 12, 2020 at 06:38 AM

bluetooth headphones no sound

My bluetooth headphones show they are connected buy there is no sound

2208 views
Mar 09, 2021 at 03:42 PM

eliminazione di windows obsolete

non riesco a pulire bene windows obsolete che di solito vengono eliminati comoletamente

2081 views
Jun 10, 2021 at 11:31 AM
Auslogics Driver Updater
Download Auslogics Driver Updater
A one-click solution to find outdated drivers, install the latest versions, and solve display, sound, and device glitches to keep your machine working smoothly.

How to add Auslogics programs to Malwarebytes allow list?

How do I avoid the manual suspension of Malwarebytes that does not allow Auslogics software to install due to identfying it as a PUP?

1824 views
Jul 11, 2022 at 04:30 PM

Unable to Install the new Auslogic Boostspeed 13.0.0.1 update

Hi

I have downloaded and installed the Boostspeed update (13.0.0.1), but the installed virsion indicated by the Help>About shows 13.0.0.0

I need further instructions to properly install the new update.

1808 views
Nov 18, 2022 at 07:06 AM

Cursor locks up and I can't type

Sometimes my computer freezes and I have to wait awhile to type again. Is there a solution for this? This happens in Internet browsers and Microsoft Word.

1785 views
Nov 02, 2023 at 01:10 PM

Bluetooth Audio No Sound

I'm having a problem with bluetooth audio-No Sound.

658 views
Jun 03, 2025 at 09:45 PM

Sound not playing from built in speakers

Sound is not playing from built in speakers. It only plays through 3.5mm jack.

2055 views
Sep 18, 2019 at 05:38 AM

Malwarebytes detects Auslogics programs as a threat

Dear Sir / Madam, I bought the programs Defrag, Register Cleaner and Bootspeed from Auslogics. With license. I am satisfied with the programs but Malwarebytes sees these programs as a threat. See picture. How can this and how can I solve this.

2646 views
Apr 13, 2020 at 11:29 AM

Why can i only update app via Microsoft Store?

Why do I have to go to the Microsoft Store for Updating to the new version..and have to buy the app before updating to work? I do not use Edge for anything and have Firefox and Chrome as my Browsers. Thank you

2166 views
Jul 14, 2020 at 07:11 AM