943 questions

A little advice before running this feature

I am not having any windows 10 problems but am a little concerned about your optimization feature to remove outdated windows files. In my case there are 43.16 GB or 28,000 items indicated that could be cleared. The warning is that after this some files may have to be downloaded from Microsoft. Is this amount of files typical. My system has had Windows 7 on up so maybe this would help but there are so many of these files I dont want to crash my system. Any tips or advice on this would be appreciated

Mark
1292 views
Oct 27, 2020 at 03:49 AM

Turn indexing back on

Hello! Bootspeed disabled indexing. How do I enable it back?
1444 views
Oct 26, 2020 at 03:26 PM

RDP keeps disabling on every machine that has boostspeed installed

I have my own domain with a virtual environment as well as several physical endpoints (mostly laptops). None of the virtual machines have boostpseed installed, only the majority of the physical machines. I have RDP enabled by group policy.

I notice that intermittently (seems to do it when it wants to), if I reboot a laptop or other physical endpoint, the machine will boot up with the "termservice" disabled, even though groupm policy enforces this to be on.

After troubleshooting group policy, uninstalling all other security software, and weeks of various other troubleshooting methods, the only commonality I can find is that all the machines that do this have boostspeed installed.

I found this post
https://qa.auslogics.com/question/225

And followed the instructions there. I also turned off the performance monitor in boostspeed via the settings, but the issue is still persisting. My next step I guess is to uninstall boostspeed from all of my machines but I figured I would reach out before I give up on the product.
1478 views
Oct 26, 2020 at 01:20 PM

key product W10PRO missed

Hi, I have AuslogicsBoostSpeed ​​11 licensed on 3 computers. 2 computers, the oldest, have windows 8.1 PRO. Newer computers have Windows 10 PRO. In the SOFTWARE-SYSTEM INFORMATION-OPERATING SYSTEM section the product key normally appears while on the PC with W10PRO the alphanumeric character string of the product key is covered with the capital B letters. I wanted to know why the code is hidden before it appeared. Thanks for the reply. Alex

1332 views
Oct 25, 2020 at 05:01 PM

Напортачил...

Я перенёс папку "Загрузки" из положения по умолчанию на диск D, но не создал отдельной папки, и теперь "Загрузки" - это весь диск D. Получается бардак.
При попытке вернуть всё по умолчанию или перенести в другое место, пишет: "Не удалось сформировать список обычных подкаталогов в "D:\System Volume Information".
Отказано в доступе.

Как вернуть положение по умолчанию???
1141 views
Oct 25, 2020 at 11:38 AM

ask

i have licence for home version
and i install pro version
how can i back to home v
1202 views
Oct 23, 2020 at 04:28 PM

WIndows Security closes when opened

Hi I'm Raffy and a New member of the Auslogics

When I open Windows Security Application it closes immediately

how do I fix it

1235 views
Oct 22, 2020 at 01:19 PM

PROVING

How to prove my performance specifically that mu processor is from type U
my device is : core i 7 8th gen
ram 8 GB
hard HDD 1TB
hard SSD 500 GB
NIVIDEA GEFORCE MX130
1161 views
Oct 22, 2020 at 01:46 AM

立ち上がり時間が掛かるようになった事への質問

当初起動時間が15秒程度でしたが、今は40秒程度掛からないとwindowsが立ち上がらなくなっています。立ち上がりの時間短縮の方法は、ありますか?
1311 views
Oct 20, 2020 at 06:43 AM

Dudas

¿Qué hacer si mi windows se traba?
¿Qué hacer si mi windows tarda mucho en apagar y reiniciar?

855 views
Oct 19, 2020 at 05:28 PM

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении

Ноутбук не включается без подключения к сети переменного тока и выключается при её отключении.
Обновил всевозможные драйвера, обновил биос(правда теперь появилась надпись при запуске "Checking media...").
Проверил состояние батареи через консоль(часть отчета прикрепил файлом) и там осташееся емкость 12 октября остановилось на одном значении, т.е. батарея не заряжается и не разряжается.
Что делать в данной ситуации, чтобы ноутбуком вновь можно было пользоваться автономно?

1572 views
Oct 14, 2020 at 03:43 PM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
889 views
Oct 09, 2020 at 06:24 PM

Desktop

I have lost my icons on the desktop!
1161 views
Oct 08, 2020 at 02:28 AM

Lock-screeen blury

Hello!
When starting my computer (or when locked) I'm allways directly prompted for password or pin, whith a blury picture in background.
However I like those beautyful pictures and would like to see them clearly prior to logging in. What to do?
/Björn-Ove
1323 views
Oct 05, 2020 at 09:43 AM

Window.old folder

Hello¨
The PC had Update to 2004 Versione, now has the PC ond big 30GB Windows.old folder. why can i the folder delete
1320 views
Oct 05, 2020 at 07:31 AM

I applied Tweaks and now I have no sound

Is there a way to revert applied/recommended tweaks? After applying tweaks through the application, I no longer have sound and I get an error when I try to play video files
1254 views
Oct 04, 2020 at 11:09 PM

原因不明起動しない

Windows 10 64
症状
電源を押す
電源ボタンとその隣の起動ボタンが伝統する(チカチカ。。。正常)
1分後消える
数分後 画面に「修復している」と出る
その後様々な修復Optionが出るが、起動していないので何もできない
。。
同じことを繰り返していると突然起動できる(現在のように)
上記の状態が前触れもなく発生する
1484 views
Oct 04, 2020 at 12:51 PM

teredo blocked

how can i fix my teredo?its blocked

1087 views
Oct 02, 2020 at 08:33 AM

Про производительность компьютера

Дорогие разработчики программы Auslogics BootSpeed, у меня проблема.
Я хотел повысить fps помоему я снял что-то с диспетчера задач,и вводил команды в консоль в игре CS:GO в мастерской карте BENCHMARK. И, до этих изменении у меня было около 70-100 fps, а сейчас fps 40-60. Что мне делать? Подскажите, пожалуйста!
1005 views
Oct 02, 2020 at 05:44 AM

Issues Microsoft Flight Simulator (FS2020)

Hi, I have been a customer of yours for a long time. I am satisfied with the software but now I need to ask a question or rather a report.
I have the license for 3 PCs, and on one PC I have the new MSFS FS2020 simulator. Thanks to the backup I restored the files. The problem is that after deep cleaning privacy, traces in applications, empty folders, registry files, Windows system files could no longer start the game. I thought to warn you and I hope that the problem is solved. Thanks and sorry. My configuration: CPU i7-8700.... Windows 10 PRO.... RAM 48 Gb.... HardDisk M2 NVME samsung 1Tb.... GPU RTX 2060.
1510 views
Oct 01, 2020 at 12:43 PM

inquiry

Can this tool set "Windows taskbar weather/news/interests"? Visible or invisible
174 views
Oct 12, 2024 at 08:39 AM

Проблема

Здравствуйте почему Ауслоджик удаляет установленные обновления и препятствует их загрузке.Можно ли востоновить установленные обновления.
169 views
Nov 04, 2024 at 12:53 PM

USB Logitech G213 Keyboard and G203 Mouse will not connect and operate.

Windows 11 will not recognize and allow either of these two really nice, brand new, input devices to operate in the windows environment.

I've used the Auslogics Driver Updated version 2 to make sure all the drivers were current and operational.

I'm running a MSI Rader GE76 12UE 871, with 64 GB Ram, and 3 TB of SSD storage. I've also verified with the MSI Support site that I'm running the latest version of BIOS.

Everything else seems to run just fine.

I can utilize any BT keyboard and mouse without issue.

When I boot the system into BIOS setup, the USB G203 mouse works just fine and allow me to make any selections that I might need. I've also taken both devices to my wife's laptop and they both work just fine there as well so I'm fairly positive there is some setting in the windows environment that has become corrupted and will not allow me to uise these nice devices.
165 views
Nov 23, 2024 at 08:45 PM

cleanup of the registry

how to eliminate all references to the installation of a software from the Windows registry, in order to completely clean the installation files still present in the system and which are not eliminated by uninstalling that program
163 views
Oct 25, 2024 at 07:02 PM

Add Folder (PIN) to Quick Access Not Working

I log into my laptop as local user ACS_LLC but when logged in it shows my email as mikewruth@gmail.com
I have run an elevated command prompt - commands ...
I ran "sfc /scannow", and it said "Windows Resource Protection found corrupt files but was unable to fix some of them".
I ran "DISM /Online /Cleanup-image /Scanhealth", and it said "No component store corruption detected".
I ran "CHKDSK C:", and it said "Windows has scanned the file system and found no problems".

When I get to the command prompt through the Recovery Window it opens as directory X: not C: and when I use the cmd X:/cd.. it does not show C: only X: drive letter
163 views
Oct 27, 2024 at 02:17 PM

copy paste stops working in files and docs

copy paste stops working in files and docs.
156 views
Dec 03, 2024 at 10:00 AM

System Events Notification Service

I have been trying to fix an issue for 60 days now and I decided to purchase your software. At this time, I hope that I have purchased the correct program? My issue occurred when I decided to switch from Panda Dome anti-virus to Bitdefender (BD). During the installation, I got a prompt that stated for me to remove my Malwarebytes AV, which I did. However, BD gave me no notice about my Hitman Pro.Alert AV program. After I had installed BD, a few day later, (SEP 24), I ran a Hitman Pro.Alert scan. It found one item, a suspicous ".dll file" and asked if I wanted to quarantine or delete? To keep this short, I used the quarantine option, because if there were any issues, I could just remove the quarantine. Well, yes, there were immediate problems. My tool bar display changed and I found out quickly that I could not move pictures or files from (for example) Downloads to My Documents. It also affected my ability to use my graphic art software, such as COREL. There's a lot more to this and I am very disappointed with Sophos, who bought the rights to Hitman Pro and Hitman Pro.Alert. Bottom line, I was not able to restore this "quarantined .dll file."

After realizing this, I went to my system restore, to restore my computer, but I was stunned to see that there was only one option, and that was for the SEP 24 date. I had no idea if this date (and time) was before or after the incident. When I tried to restore, I ended up getting a prompt stating that the restore failed. When I went back to the system restore page, the SEP 24 date was gone. So at this point, I knew I was in trouble. I know more that the average person about Windows Operating Systems and I did a lot of research trying to fix this problem which I feel is in the System Events Notification Service. At one point. I had gone into the HKEY system for the System Events Notification Service and changed a "2" to a "1" so as to enable the service. When I restarted, my tool bar was restored and I could move files again, but my tool bar had went to a default icon setting and my speaker volume icon was now hidden. Later, I restarted my WIN 7 Pro HP tower and all the former issues reappeared. What upsets me is that I normally would have taken a screenshot of the file name, but in this case I didn't, because I thought that I would be able to restore the file.

So I just ran your Registry Cleaner and I do not think that I have the correct software that you offer? Is RC10, just a cleaner? Your ad made it seem like it fixed corrupt OS files. Please let me know if RC10 is capable of finding and restoring dll files in my WIN 7 OS. If not, then I am going to contact PayPal and request a refund. If Auslogics has a different software for recovering/repairing dll files, then I will purchase it. About two weeks ago, I purchased a software program due to how it was advertised, only to find out that it only restored "non OS" files and documents. That is not what I was wanting. I need a software program for restoring/repairing OS files.
150 views
Nov 16, 2024 at 09:06 PM

картридер

почему компьютер не видит карту памяти со встроеного картридера?
145 views
Oct 29, 2024 at 11:15 AM

Direct X won't install or go away

HI there, would love a solution for this window that keeps popping up and won't stop. I've clicked "Install" , "Cancel", have closed it and it just keep coming back non stop. please help!!!
143 views
Nov 28, 2024 at 02:57 PM

очистка системы

как очистить место на системном диске
142 views
Dec 08, 2024 at 10:47 AM

Автозапуск

Как отключить автозапуск при включении Win
141 views
Nov 13, 2024 at 05:51 PM

IRQL NOT LESS OR EQUAL - PANTALLA AZUL AL PRENDER LAPTOP

BUENOS DIAS

AL PRENDER LA LAPTOP HP OMEN SE CORTA LA CARGA MOSTRANDO UNA PANTALLA AZUL CON ERROR DE IRQL NOT LESS OR EQUAL Y SE REINICIA LA PC, PERO OCURRE VARIAS VECES HASTA QUE INGRESA A WINDOWS. LAS PANTALLAS AZULES CAMBIAN VARIAS VECES COMO:

- IRQL NOT LESS OR EQUAL
- SYSTEM THREAD EXCEPTION MODE
- KERNEL SECURE BOOT MODE
- BAD POOL CALLER
- A VECES INDICA QUE LO QUE FALLO ES EL ARCHIVO ntoskrnl.sys Y APCI.sys

ESPERANDO SUS RESPUESTAS AL ERROR PRESENTADO, YA ACTUALICE LOS DRIVERS CON AUSLOGIC DRIVER UPDATES, CORREGI CON REGISTRY CLEANER PERO SIGUE OCURRIENDO
141 views
Nov 05, 2024 at 04:55 PM

RAM and CPU

Hello, my computer is not that powerful, ideapad 3i, sometimes the memory and processing gets saturated, I would like to know if in boostspeed there is a function to press a button and optimize the RAM memory of windows. Thank you
128 views
Dec 04, 2024 at 01:40 PM

sCAN wINDOWS INSTALLATION ON OTHER dISK

I have lost the central vision in both my eyes and am in South America for 3 months visiting my kids.
The BSOD error has appeared and my Operating system now does not function.
I had my previous OS on a SSD and now have access to my PC and using an External Disk Hub, I can access the files on my Local Disc (ex) which no longer works which is now indexed as I:

How can I set the Driver Updater to test Drive I: to see if the problem can be rectified and I have access to my specialized programs again?

And can you reference me too the steps to be able to recover my PC please
125 views
Nov 14, 2024 at 04:47 PM

Velocizzare apertura file cartelle e foto

Buongiorno,
le cartelle, i file ed in particolare le foto si aprono molto lentamente. come posso velocizzarle ?
118 views
Nov 23, 2024 at 03:09 PM

windows 11 24h2

is Windows 11 24H2 compatible to BoostSpeed?
115 views
Dec 15, 2024 at 02:24 PM

реестр

подскажите пожалуйста как с помощью вашей программы почистить реестр?
114 views
Nov 25, 2024 at 07:11 PM

Edge permissions

I use Windows 11 and Edge is my default browser. I love Microsoft Edge but can't understand why every time I start my computer, Windows asks me twice to give permission for it to use Edge, and then later when I go to use Edge it asks me again.
Given that Microsoft has created both the software that runs my computer and also Microsoft Edge, I speculate it should be possible to avoid such an unecessary procedure. Will you please tell me how to do this? Thanks.
89 views
Dec 26, 2024 at 04:54 PM

WinSXS via Auslogics Windows Slimmer 4.0.0.6

Hello,
I wanted to know why, when I clean the WinSXS folder via Auslogics Windows Slimmer, I always have "1 ignored item" at the end, for a size exceeding 1.3 GB. In addition, I cannot see the item concerned. This problem occurs both with the PRO version of Windows Slimmer 4.0.0.6 and with the free version.
I also wanted to know how to delete it. I have already tried via CMD DISM, and DISM++, but CMD remains stuck at 70%, and DISM++ only deletes 200 MB.
Thanks in advance for your answer.
84 views
Dec 21, 2024 at 01:44 PM

Delete all script typed into google search.

When I type something into incognito window,how do remove it so it can never appear again?
24 views
Dec 31, 2024 at 04:05 PM