943 questions

pc unplugged ac adapter pc shuts down with battery charged at high percentage

my laptop has new battery, but when i unplug the AC adapter my laptop shuts down when it has a high charged percentage battery. how in settings to fix please.. oh, and my battery cannot be taken out in my asus pc
1330 views
Jul 19, 2019 at 03:46 AM

windows product

windows product ID for win 10 Pro is erroneous number as reported in system information

1317 views
Jul 18, 2019 at 01:47 AM

Windows Security - Account Protection

"Dynamic Lock is not working because Bluetooth is off."

I do not know what device to try to turn on to Bluetooth.

Thanks in anticipation.

Mike Kemp

Mobile:

Content hidden to protect privacy

1466 views
Jul 17, 2019 at 08:37 AM

Bluetooth sound

Hello,
My airpods have sound on my phone, however it does not on my recently bought laptop, the laptop is relatively new, from this year, 2021. ( HP ENVY x360 15-ed1250nd - 2-in-1 Laptop - 15.6 Inch ) link: https://www.bol.com/nl/p/hp-envy-x360-15-ed1250nd-2-in-1-laptop-15-6-inch/9300000016569206/?Referrer=ADVNLGOO002021-G-113260400617-S-1073395452187-9300000016569206&gclid=CjwKCAjwqvyFBhB7EiwAER786fS7dpKIseiChs-oaUUNjwv4nVDV44PuNyouNTdn7ZBDePH-zAaTFRoCDbgQAvD_BwE , this link is in dutch though since I am dutch.
But back to the question, I have two options, Airpods handsfree AG audio, and airpods stereo.
the "airpods handsfree ag audio" one works, though it has really really poor quality,
on my phone it works perfectly with perfect quality, but if I put my laptop on airpods stereo, they just don't work, no sound, nothing
I clicked on many links trying to fix this problem, but with no success, I don't know what I should do, do you guys know how to fix this?
Thanks!
Sjoerd
(ps my phone is a huawei p20 lite and I have airpods 2)
913 views
Jun 08, 2021 at 06:55 PM

Disk help

I downloaded a disk accidently from a ad do you know what this means because now whenever I turn my pc on it says checking for disks for something


I just put download because I cant make question without
910 views
Jul 11, 2022 at 02:42 PM

Parallels Desktop 18 Compatibility

I have an Apple iMac running macOS Monterey v12.4 with Parallels Desktop 18 and Windows 10.
I’d like to know, can BoostSpeed 12 run in this Virtual Machine environment without any issues?

PS: BoostSpeed 12 is not installed in the Virtual Machine environment yet. I’m simply trying to find out if it has been tested and will work before installing it on my iMac with Parallels Desktop 18.
909 views
Aug 12, 2022 at 03:52 AM

can't activate the virtualisation

i have a problem that my laptop have a legacy mode bios and i can't activate the virtualisation and i need it to run and android emulator for some programs that don't work for me because i have 32bit systeme .
thank you
909 views
Nov 13, 2021 at 05:31 PM

Windows Update, something went wrong

My sytem is no longer doing its windows updates, it always displays an error saying " something went wrong Try to reopen settings later"
908 views
Jan 18, 2022 at 11:44 PM

Иконка

Почему иконка стала оранжевым

908 views
Dec 01, 2020 at 09:29 AM

right mouse click

i have big problem when i click with right mouse button it loads forever. i cleaned registry already few times but it didnt help. and i am helples dont want to reinstal whole system ...
905 views
Jan 14, 2022 at 09:47 PM

Orphaned Print Spooler Files

I have two Dymo Turbo 450 label printers. A recent Windows 10 update caused them to print blank labels. Dymo wrote new software to address the issue. When I installed the new software, my printers stopped working entirely. I blamed the new software and tried innumerable ways to fix the issue to no avail. What it turned out to be was a couple of orphaned files in their print spooler folder. I stopped the spooler, deleted the files, restarted the spooler, and all works well. Can you add that item to your software, i.e. check and remove orphaned files in the print spooler folders?
905 views
Apr 25, 2021 at 07:46 AM

Display issues

I had some security issues and a professional took control of my computer to fix the issues. Now all of my normal icons are much smaller than before. I can change the sixe of text in Word and Firefox, but I don't know how to change the other icon and display sizes.
902 views
Nov 22, 2021 at 06:08 PM

Cannot open Auslogics 12 on my other laptop

Hi, this may have come through twice, sorry if it has, but I have 3 laptops which I pay to use your excellent software. My other laptop, a Lenovo T520 is showing an error message from MS ...the adminsitrator has blocked me from running the auslogics app. It then says contact the adminsitrator...I am the adminsitrator ..the only user of that machine. Does MS have a problem with Auslogics? Can you help me sort this problem out and enable me to open your software as and wehen I need to...weekly? VMT Chris
901 views
Jan 24, 2022 at 05:56 PM

Cleaning

Gentlemen,
I have Windows 10 64 bit. I have 1.69 TB free space of 1.81 TB. Do you think I should wipe the free space or would it just be a waste of time?

Doug.
901 views
Aug 19, 2022 at 06:51 PM

Problems with Windows Update-Valentin Batalak

Hello,
I had some problems installing Win 10 updates. The problem keeps recurring and I would like information from your support.
You may find this error code helpful: (0x80080005), which is the message that keeps popping up:
The device is missing important security and quality patches!
Regards,
Valentin Batalak
898 views
Apr 07, 2022 at 07:15 AM

Analyse pour ajustements Windows

Bonjour,
lorsque je fais l'analyse pour l'ajustement Windows , l'analyse ne va pas plus loin que 29% et puis j'attends des heures et c'est toujours à 26%.

Pourriez vous m'aider,

Cordialement
Hendrik Zutterman
894 views
Jan 15, 2022 at 02:21 PM

Windows 10 Default System font changed


Hi,

After running all the Auslogics BoostSpeed 12 suggestions, the default system font changed into a horrible blurry type of text. This is across the whole system, including File Explorer, Chrome, Microsoft 365 Office apps (Excel, Word, etc), basically everywhere!

I've attached a screenshot from Chrome to illustrate what the default font looks like now.

How do I restore the original default system font?

Thanks and regards
Andrew

893 views
Oct 12, 2021 at 01:09 PM

Unable to activate Auslogics Bootspeed 12 PRO Version

I have been having issues now for more than a week I keep getting the message the my PRO Version is not atctivated despite me doing it countless times. Please can you advise what to do.
892 views
Jan 26, 2022 at 12:46 PM

Yellow light

Why is the yellow light on my mic flashing. I am using Windows 11 64 bit
892 views
May 03, 2022 at 06:11 PM

Error

How to remove the error? I can't start Auslogics on Windows 10 startup.
889 views
Jan 09, 2023 at 09:23 PM

unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian
889 views
Oct 09, 2020 at 06:24 PM

Using the registry

Can I use the registry to change a single program not to show the "DO YOU WANT THIS PROGRAM TO CHANGE YOUR" ETC.
888 views
Oct 23, 2021 at 03:06 PM