• Windows-related issues
941 questions

Delete all script typed into google search.

When I type something into incognito window,how do remove it so it can never appear again?
12 views
Dec 31, 2024 at 04:05 PM

bluetooth

how do i connect to bluetooth unit?
11 views
Dec 30, 2024 at 12:03 AM

Edge permissions

I use Windows 11 and Edge is my default browser. I love Microsoft Edge but can't understand why every time I start my computer, Windows asks me twice to give permission for it to use Edge, and then later when I go to use Edge it asks me again.
Given that Microsoft has created both the software that runs my computer and also Microsoft Edge, I speculate it should be possible to avoid such an unecessary procedure. Will you please tell me how to do this? Thanks.
87 views
Dec 26, 2024 at 04:54 PM

WinSXS via Auslogics Windows Slimmer 4.0.0.6

Hello,
I wanted to know why, when I clean the WinSXS folder via Auslogics Windows Slimmer, I always have "1 ignored item" at the end, for a size exceeding 1.3 GB. In addition, I cannot see the item concerned. This problem occurs both with the PRO version of Windows Slimmer 4.0.0.6 and with the free version.
I also wanted to know how to delete it. I have already tried via CMD DISM, and DISM++, but CMD remains stuck at 70%, and DISM++ only deletes 200 MB.
Thanks in advance for your answer.
83 views
Dec 21, 2024 at 01:44 PM

windows 11 24h2

is Windows 11 24H2 compatible to BoostSpeed?
115 views
Dec 15, 2024 at 02:24 PM

очистка системы

как очистить место на системном диске
139 views
Dec 08, 2024 at 10:47 AM

RAM and CPU

Hello, my computer is not that powerful, ideapad 3i, sometimes the memory and processing gets saturated, I would like to know if in boostspeed there is a function to press a button and optimize the RAM memory of windows. Thank you
125 views
Dec 04, 2024 at 01:40 PM

copy paste stops working in files and docs

copy paste stops working in files and docs.
155 views
Dec 03, 2024 at 10:00 AM

Direct X won't install or go away

HI there, would love a solution for this window that keeps popping up and won't stop. I've clicked "Install" , "Cancel", have closed it and it just keep coming back non stop. please help!!!
140 views
Nov 28, 2024 at 02:57 PM

реестр

подскажите пожалуйста как с помощью вашей программы почистить реестр?
113 views
Nov 25, 2024 at 07:11 PM

USB Logitech G213 Keyboard and G203 Mouse will not connect and operate.

Windows 11 will not recognize and allow either of these two really nice, brand new, input devices to operate in the windows environment.

I've used the Auslogics Driver Updated version 2 to make sure all the drivers were current and operational.

I'm running a MSI Rader GE76 12UE 871, with 64 GB Ram, and 3 TB of SSD storage. I've also verified with the MSI Support site that I'm running the latest version of BIOS.

Everything else seems to run just fine.

I can utilize any BT keyboard and mouse without issue.

When I boot the system into BIOS setup, the USB G203 mouse works just fine and allow me to make any selections that I might need. I've also taken both devices to my wife's laptop and they both work just fine there as well so I'm fairly positive there is some setting in the windows environment that has become corrupted and will not allow me to uise these nice devices.
163 views
Nov 23, 2024 at 08:45 PM

Velocizzare apertura file cartelle e foto

Buongiorno,
le cartelle, i file ed in particolare le foto si aprono molto lentamente. come posso velocizzarle ?
117 views
Nov 23, 2024 at 03:09 PM

System Events Notification Service

I have been trying to fix an issue for 60 days now and I decided to purchase your software. At this time, I hope that I have purchased the correct program? My issue occurred when I decided to switch from Panda Dome anti-virus to Bitdefender (BD). During the installation, I got a prompt that stated for me to remove my Malwarebytes AV, which I did. However, BD gave me no notice about my Hitman Pro.Alert AV program. After I had installed BD, a few day later, (SEP 24), I ran a Hitman Pro.Alert scan. It found one item, a suspicous ".dll file" and asked if I wanted to quarantine or delete? To keep this short, I used the quarantine option, because if there were any issues, I could just remove the quarantine. Well, yes, there were immediate problems. My tool bar display changed and I found out quickly that I could not move pictures or files from (for example) Downloads to My Documents. It also affected my ability to use my graphic art software, such as COREL. There's a lot more to this and I am very disappointed with Sophos, who bought the rights to Hitman Pro and Hitman Pro.Alert. Bottom line, I was not able to restore this "quarantined .dll file."

After realizing this, I went to my system restore, to restore my computer, but I was stunned to see that there was only one option, and that was for the SEP 24 date. I had no idea if this date (and time) was before or after the incident. When I tried to restore, I ended up getting a prompt stating that the restore failed. When I went back to the system restore page, the SEP 24 date was gone. So at this point, I knew I was in trouble. I know more that the average person about Windows Operating Systems and I did a lot of research trying to fix this problem which I feel is in the System Events Notification Service. At one point. I had gone into the HKEY system for the System Events Notification Service and changed a "2" to a "1" so as to enable the service. When I restarted, my tool bar was restored and I could move files again, but my tool bar had went to a default icon setting and my speaker volume icon was now hidden. Later, I restarted my WIN 7 Pro HP tower and all the former issues reappeared. What upsets me is that I normally would have taken a screenshot of the file name, but in this case I didn't, because I thought that I would be able to restore the file.

So I just ran your Registry Cleaner and I do not think that I have the correct software that you offer? Is RC10, just a cleaner? Your ad made it seem like it fixed corrupt OS files. Please let me know if RC10 is capable of finding and restoring dll files in my WIN 7 OS. If not, then I am going to contact PayPal and request a refund. If Auslogics has a different software for recovering/repairing dll files, then I will purchase it. About two weeks ago, I purchased a software program due to how it was advertised, only to find out that it only restored "non OS" files and documents. That is not what I was wanting. I need a software program for restoring/repairing OS files.
149 views
Nov 16, 2024 at 09:06 PM

sCAN wINDOWS INSTALLATION ON OTHER dISK

I have lost the central vision in both my eyes and am in South America for 3 months visiting my kids.
The BSOD error has appeared and my Operating system now does not function.
I had my previous OS on a SSD and now have access to my PC and using an External Disk Hub, I can access the files on my Local Disc (ex) which no longer works which is now indexed as I:

How can I set the Driver Updater to test Drive I: to see if the problem can be rectified and I have access to my specialized programs again?

And can you reference me too the steps to be able to recover my PC please
125 views
Nov 14, 2024 at 04:47 PM

Автозапуск

Как отключить автозапуск при включении Win
141 views
Nov 13, 2024 at 05:51 PM

IRQL NOT LESS OR EQUAL - PANTALLA AZUL AL PRENDER LAPTOP

BUENOS DIAS

AL PRENDER LA LAPTOP HP OMEN SE CORTA LA CARGA MOSTRANDO UNA PANTALLA AZUL CON ERROR DE IRQL NOT LESS OR EQUAL Y SE REINICIA LA PC, PERO OCURRE VARIAS VECES HASTA QUE INGRESA A WINDOWS. LAS PANTALLAS AZULES CAMBIAN VARIAS VECES COMO:

- IRQL NOT LESS OR EQUAL
- SYSTEM THREAD EXCEPTION MODE
- KERNEL SECURE BOOT MODE
- BAD POOL CALLER
- A VECES INDICA QUE LO QUE FALLO ES EL ARCHIVO ntoskrnl.sys Y APCI.sys

ESPERANDO SUS RESPUESTAS AL ERROR PRESENTADO, YA ACTUALICE LOS DRIVERS CON AUSLOGIC DRIVER UPDATES, CORREGI CON REGISTRY CLEANER PERO SIGUE OCURRIENDO
136 views
Nov 05, 2024 at 04:55 PM

Проблема

Здравствуйте почему Ауслоджик удаляет установленные обновления и препятствует их загрузке.Можно ли востоновить установленные обновления.
166 views
Nov 04, 2024 at 12:53 PM

картридер

почему компьютер не видит карту памяти со встроеного картридера?
143 views
Oct 29, 2024 at 11:15 AM

Add Folder (PIN) to Quick Access Not Working

I log into my laptop as local user ACS_LLC but when logged in it shows my email as mikewruth@gmail.com
I have run an elevated command prompt - commands ...
I ran "sfc /scannow", and it said "Windows Resource Protection found corrupt files but was unable to fix some of them".
I ran "DISM /Online /Cleanup-image /Scanhealth", and it said "No component store corruption detected".
I ran "CHKDSK C:", and it said "Windows has scanned the file system and found no problems".

When I get to the command prompt through the Recovery Window it opens as directory X: not C: and when I use the cmd X:/cd.. it does not show C: only X: drive letter
160 views
Oct 27, 2024 at 02:17 PM

cleanup of the registry

how to eliminate all references to the installation of a software from the Windows registry, in order to completely clean the installation files still present in the system and which are not eliminated by uninstalling that program
161 views
Oct 25, 2024 at 07:02 PM

Dateiwiederherstelung

Ich finde die mit Auslogics BoostSpeed 13 wiederhergestellten Dateien auf meinem Computer nicht.
404 views
Jul 02, 2024 at 12:05 PM

Duplicates

Want to trachk down duplicates
401 views
Jun 26, 2024 at 02:46 AM

windows update

Update Stack Package - (Version 922.415.111.0)
400 views
Jul 19, 2024 at 02:55 PM

There is no Chinese in the language options

Chinese is not currently available in the language options. I kindly request your team to consider adding Chinese to the language library.
396 views
Jun 22, 2024 at 04:18 AM

PC shuts off

Why does my pc randomly shut off its not over heating because the temp says its fine and when turned on cpu and vga red light turn on and off
393 views
Jun 25, 2024 at 10:28 PM

computer freezing a lot

I was having a lot of problems with programs and browsers closing, after I installed auslogic, it improved, but I was afraid of it being some deep virus, how can I know, I have the antivirus, but I still have my doubts, because the PC gave a improved, but you will know
385 views
Jul 12, 2024 at 09:16 AM

Bluetooth keyboard pairing problem


Hello,



When pairing the device, the system and Bluetooth recognizes it, but NO WINDOW APPEARS to enter the pairing code.



I have tried it several times, but always with the same result. The device I want to connect is a MX KEEYS MINI keyboard. My system is Windows 10 LTSC 2019.



The technical service of the keyboard manufacturer (Logitech) has not been able to give me a solution.



Thank you in advance for your help, I remain at your disposal for any additional information that could be useful to you.

378 views
Jul 12, 2024 at 05:01 PM

Default browser issues

I set Chrome as Windows 11 default browser and Google as search engine Microsoft keeps changing broweser to Edge & Bing.

Can Auslogic Registry Cleaner detect and fix such unauthorised changes?
376 views
Jul 10, 2024 at 04:47 PM

firefox issue

each time i open Firefox it appears accordinig to TASK MANAGER
that anywhere from 12-20 instances of Firefox are running which consume
CPU & MEMORY resources s;lowing down my entire operation

How can i correct this & eliminate more than 1 instance of FF opening & running ?

thank you

374 views
Jul 23, 2024 at 10:29 PM

lins aus newslettern u.ä. gehen nicht mher

Boostspeed scheint alle links aus nwslettern u.ä. deaktiviert zu haben - ich kann so nicht mehr arbeiten. Wie reparieren?
372 views
Aug 13, 2024 at 12:44 PM

Mon PC géle fige

BOnjour

Windows plante mantenant régulièrement, alors que cela n'arrivait jamais avant. Pourquoi ?
359 views
Aug 02, 2024 at 12:37 AM

Wi-Fi Connection Issue with 802.11N Adapter

Dear Auslogics Support,



I am facing a significant problem with my computer's Wi-Fi connection, and I would appreciate your assistance.



Problem Details:

My computer's Wi-Fi adapter is 802.11N.
My computer connects to my phone's Wi-Fi hotspot without any issues, but it cannot connect to my home Wi-Fi network (Airtel broadband).


The error message I receive is "Can’t connect to this network" when attempting to connect to my home Wi-Fi.


Three days ago, it connected to the home Wi-Fi for a short time, but I received a warning stating that my Wi-Fi network uses an older security standard that’s being phased out. After following some troubleshooting steps from YouTube, I am no longer able to connect at all to my home Wi-Fi.

My other devices (phones, etc.) connect to the home Wi-Fi without any issues, and my Wi-Fi dongle works fine when connecting to my phone’s hotspot.


Steps I’ve Already Taken:

Resetting my network settings.
Flushing the DNS and resetting Winsock.
Attempted various fixes from online tutorials but none have worked so far.
Could you please help me diagnose and resolve this issue so I can connect to my home Wi-Fi?

Thank you for your support.

346 views
Sep 13, 2024 at 04:23 AM

compatable

can i use boost speed on my apple ipad? is it compatable
333 views
Aug 16, 2024 at 06:50 PM

transfer from pc windows7 to pc windows11

hi

can you tell me the quickest way to transfer all hard drive data from one pc to another
324 views
Jul 30, 2024 at 01:52 AM

emergency shutdown laptop

Добрый день, такая проблема: ноутбук экстренно выключается при работе в некоторых приложениях, не думаю что это из-за перегрева поскольку AIDA64 показывает температуру в пределах нормы. Какие ещё могут быть причины и способы их исправления?

Good afternoon, such a problem: the laptop turns off urgently when working in some applications, I don't think this is due to overheating, since AIDA64 shows the temperature within the normal range. What other reasons can there be and how to fix them?
313 views
Aug 17, 2024 at 07:32 PM

Windows update crashes my computer

Windows update crashes my PC when I try to update it. It will start to download and fail at a certain point, around 7% DL. sometimes it will fully download, but will crash upon install. every time indicating it's rolling back to the previous version. I have Aura for VPN and anti-virus, but it never interfered before. This is now happening on 3 of my machines, and I'm at an absolute loss. The windows update troubleshooter also yields zero results.
306 views
Aug 09, 2024 at 07:22 PM

download problems

Hello, I have a curious problem on my Windows 11 PC.

I am connected directly to the LAN via ethernet to a 900Mbps fiber connection.

However, when I try to download largish files (several hundred MB or several GB) from sites like zoom, wetransfer, facebook, I often get a generic "download error" message.

I've tried download the same files on Edge and Chrome, logging out and in, opening a private/incognito window, resetting the internet settings and running diagnostics. I've also checked the internet speed and latency.

The downloads often start okay, but stop after sometimes 30-40MB or maybe even getting to 60%. Sometimes I can click on resume, but the download begins from scratch. Sometimes, I will try again a few hours or a day later, and the file(s) *might* download to completion.

Other downloads (of small image files, say) or streaming of YouTube, Netflix, etc. never seems to have a problem.

I know for sure that it's a PC configuration problem because I tried the same downloads on a Windows 10 laptop, connected to the same router via WiFi, and all the files downloaded (albeit slightly more slowly) without a hitch.

Any ideas or suggestions on what I can do next?

Thanks,
Gary

PS *I* am the IT person at our group. I have admin access to the router and the PC, of course.
302 views
Sep 24, 2024 at 08:09 AM

Disabling a deleted App

Hello,

How do I disable and uninstall an already deleted app from my laptop? I made the mistake of deleting the app when I should have uninstalled it. I've followed every instruction from Youtube. I downloaded BoostSpeed and cleaned up some registry files with the app's name. The App's name is FineShare FineCam. It still appears on Chrome as a virtual camera option. The app does not appear under ''Uninstall Manager''.
291 views
Aug 20, 2024 at 11:48 PM

Microsoft programs not responding

How do I fix Microsoft not responding error? this applies to any MS program I open eg Excel, Word, Edge etc. I have tried many different suggestions from the web. What I really need is a definitive answer.
291 views
Aug 23, 2024 at 01:55 PM