Home

Most Viewed questions

1529 questions
Page loader

laptop not shutting down after BoostSpeed optimization

after I ran bootspeed and tutorals 1-4 my laptop will not shutdown it starts to close then boots to sign in page only way i can shut down is to remove battery it han never done this before now hope you can help me with this problem
thx Sean

2115 views
Mar 10, 2022 at 10:42 AM

Unidentified files following upgrade to Win 10 version 2004 prevent defragmentation

I have recently upgraded my Win10 x64 PC to version 2004 from Windows update. Prior to the upgrade the PC was clean and fast and the system drive was defragmented using Auslogics Defrag Ultimate. Fopllowing the upfgrade and subsequent cleanup, I ran defrag again and the drive now has approximately 20% of its used capacity filled with files that Auslogics Defrag will not identify (light green block icons, mouse click for file info invokes the prompt "This block contains file system service data. Detailed view is not available".

This is obviously some several GB of data judging by the number of blocks occupied in this manner - but I am unablæe to find out what these files are, what they are called, what purpose they serve or where they are on the drive. They are spread out across the system drive and thus prevent defrag running a free space defragmentation, and thus casue even more fragmentation when new files are added to the drive.

I have tried tio google this problem but have not found any reference to it. Auslogics defrag is the only untility that tells me these file exist - but no more than that.

Can you advice - what are these files, and how do I get rif them and run the usually perfect free space defrag?

thanks / Adrian

2114 views
Oct 12, 2020 at 06:38 AM

Orphaned Print Spooler Files

I have two Dymo Turbo 450 label printers. A recent Windows 10 update caused them to print blank labels. Dymo wrote new software to address the issue. When I installed the new software, my printers stopped working entirely. I blamed the new software and tried innumerable ways to fix the issue to no avail. What it turned out to be was a couple of orphaned files in their print spooler folder. I stopped the spooler, deleted the files, restarted the spooler, and all works well. Can you add that item to your software, i.e. check and remove orphaned files in the print spooler folders?

2113 views
Apr 27, 2021 at 03:30 PM

Paid for BoostSpeed but have not received the activation code

Hello, I paid for your pro version via paypal yesterday but have not receivedan activation code. I could possibly have given a wrong e-mail address.
Name is David Jamieson and e-mail should be *********** although I sometimes use ************ 
Can you please check what is wrong? I will have to contact paypal to stop payment if I don't get a quick answer. Thanks in advance, David JAMIESON

2112 views
Jul 15, 2019 at 04:06 AM
Auslogics BoostSpeed
Download Auslogics BoostSpeed
A full toolkit to clean out junk, fix issues, repair, and tweak your system to give your PC a performance boost—no tech skills needed.

How to transfer data to a new laptop?

Hi. This may be out of your field, but...

I am relaunching a small nonprofit. Part of the process is transferring files from a worn out laptop (using now) to a newer refurbished one. I'm using the free version of Auslogics Speed to clean up the old laptop before transferring data to new. We will be subscribing to the paid version for the newer laptop after I get the transfer done.

In the past, I've had to have someone transfer data using specific cables. Is there an Auslogics or other software that can be used to do the transfer without hardwiring? Novice here techwise. And, it's always been my experience that no matter how successful the data transfer, the folder and files have to be manually reconstructed. A work-around would be great.

I need t leave home now but will return about 4:30 Pacific. Yes, I know that's asking a lot, so I appreciate whatever you can share about the challenges I'm facing.

Onward,
Will Anderson
greenvegans.org

2112 views
Apr 14, 2022 at 05:39 PM

how to uninstall Auslogics Windows Slimmer?

HelloI
I want to delete Auslogic Windows Slimmer 3, and later on reinstall.
When i try to delete via windows delet program i got a red messeage that systemresponsebility have bloocked
for unistall.

Why is that ?

best regards
arve fotland iversen
Norway

arve-iv@online.no

2112 views
Oct 07, 2022 at 01:10 PM

Why does BoostSpeed take so long to open?

My subcategory would have been the Boostspeed program but wasn't listed so I chose any in order to get the question submitted.
I am using Version 12 of Boostspeed on a Windows 7 platform. My question is: Why does it take so lone for the program to open when double clicking the icon from the Desktop?

2112 views
Jan 25, 2021 at 01:26 PM

Clicking one folder activates all other folders

everytime i Click ON ONE FOLDER tO OPEN All OTHER FoldERS are activatED. thE uSUAl ANSWER oN GOOGLE iNVOLVING EXPLORER FILE OPTIONS DOES NOT WORK. also as you can see the shift key doesn't work

2111 views
Dec 28, 2023 at 01:55 PM

Как восстановить доступ к камере?

После последней настройки, с помощью вашей программы у меня перестала работать веб-камера и микрофон в программе Zoom. Микрофон удалось включить путем рекомендации от Zoom разрешения доступа приложениям к микрофону. Но решения с включением веб-камеры нету. Как решить проблему?

2110 views
Nov 01, 2023 at 06:16 AM

How to clean empty folders safely?

How can I safely run Empty Folder file function without destroying important files, such as Document File???????

2110 views
Mar 17, 2021 at 10:12 AM

How to convert a 32-bit application to 64-bit?

Looking at the report from Revo Uninstaller of applications on my windows laptop running Windows 10, I can see most of them are the 64-bit version but quite a few of them (including Auslogics Boostspeed 13, Adobe Digital Editions 4.5, Kaspersky, Dropbox to name a few) are showing as the 32-bit version.
I believe if these were the 64-bit version they will run better and faster.
Is there anything I can do to convert them from 32-bit to 64-bit?
Please advise.
Thanks!
Chris

2109 views
Jan 08, 2025 at 03:58 AM

How to fix "Location services managed by your organization"?

I need to fix this. Want to be able locate my laptop in case it gets loss

2109 views
Feb 16, 2022 at 03:58 AM
Auslogics Driver Updater
Download Auslogics Driver Updater
A one-click solution to find outdated drivers, install the latest versions, and solve display, sound, and device glitches to keep your machine working smoothly.

How to change language in BoostSpeed 10

Hi

Want to know how to put Bootspeed 10 in french. Thank you

2108 views
Aug 09, 2019 at 09:36 AM

Sound not working after BoostSpeed scan

external speakers not recognized anymore and no sound

2108 views
Nov 30, 2020 at 11:14 AM

Why is BoostSpeed browser protection scan skipping items?

In Advanced Mode.... under Browser Protection.... why does the scan/repair "skip" and not delete some items?

2105 views
Dec 08, 2020 at 12:15 PM

How to transfer data from one Windows installation to the other without cloning?

So I got and installation of windows on my SSD and HDD, but now I want to shift my files from HDD to SSD installation and then delete windows from HDD, but I don't want to clone(unless it doesn't clone windows installation and other files that I already installed on the SSD) my current installation(HDD) as it was pirated while the other one is legal, and by data I mean everything from text files to programs I installed, so I just want the user data and programs I installed to be shifted to my SSD without deleting windows from SSD and cloning the HDD one. Pls Help as quickly as possible,

2105 views
Feb 16, 2021 at 05:03 AM

Should i enable RAID Controller in this device?

Name, Value, Advanced
Problem Devices
RAID Controller, PCI\VEN_11AB&DEV_6440&SUBSYS_644011AB&REV_02\4&15442326&0&0008, Device drivers are not installed


I am using SSD drives in an old Lenovo C20 ThinkStation, designed to run servers, as a standard PC
Do I still need to enable RAID Controller in this device.
Should I disable it, or install the drivers as requested

2105 views
Feb 12, 2024 at 11:45 PM

How to activate BooostSpeed offline?

how offline activation future / BOOSTSPEED 12 PRO / key /

Content hidden to protect privacy
/ If the internet is cut off around the world

2104 views
Mar 30, 2021 at 03:24 PM

How to free up space on C drive?

A problem with a small space on the C disk. How else to free up space on the C disk? Which program files can I transfer to an external disk and make win 10 work without problems?

2103 views
Jun 27, 2022 at 03:49 PM

Can not delete most recent Restore Point or any other point

Hi,
I've tried many methods to delete most recent Restore Point or any other point even via the cmd prompt *deleting shadow copies) and it doesn't work. I installed some software my IOBIT Uninstaller cannot find to uninstall and it is not in the list of Add/Remove programs but they are 368MB in size and installed in my pc and cannot llocate them. Only going back to my previous restore point would work and I try to do it but it does not work. PC boots up saying system restore failed most likely dur to active anti-virus software but I have my Bitdefender dissabled permanently when I did the restore point procedure.

Any ideas? Could Bootspeed interfere with restoring the pc at an earlier restore point?

Thanks,
Dimitris

2103 views
Dec 12, 2022 at 02:02 AM